The Learning Experience

The director allowed a person to be present without meeting all the caregiver requirements including having an eligible background check. The operation also was also found to not be following the Safety Plan that was implemented and they agreed to and signed they would follow.

Resolution: Corrected: 2026-03-11

The permit holder allowed a person to be present without meeting all the caregiver requirements including having an eligible background check.

Resolution: Corrected: 2026-03-11

At the time of the inspection, a caregiver was present in a classroom without an active background check. This was re-cited as this is a different caregiver than who was cited at the last inspection. Note: The operation ran the background check during the inspection.

Resolution: Corrected: 2026-03-11

At the time of the inspection, a caregiver was present in a classroom without an active background check. Note: This was corrected at inspection when the caregiver was sent home.

Resolution: Corrected: 2026-03-04

During the walkthrough, a caregiver stated they had 12 children in care when they had 11. Note: This was corrected at inspection when the caregiver recounted the children.

Resolution: Corrected: 2026-03-04

During the inspection, screen time (iPad) was observed being used in a classroom with children under the age of two.

Resolution: Corrected: 2026-03-04

At the time of the inspection, a caregiver was present in a classroom without an active background check. Note: This was corrected at inspection when the caregiver was sent home.

Resolution: Corrected: 2026-03-04

During the inspection, screen time (iPad) was observed being used in a classroom with children under the age of two.

Resolution: Corrected: 2026-03-04

During the walkthrough, a caregiver stated they had 12 children in care when they had 11. Note: This was corrected at inspection when the caregiver recounted the children.

Resolution: Corrected: 2026-03-04

At the time of the inspection, a caregiver was present in a classroom without an active background check. Note: This was corrected at inspection when the caregiver was sent home.

Resolution: Corrected: 2026-03-04

During the inspection, screen time (iPad) was observed being used in a classroom with children under the age of two.

Resolution: Corrected: 2026-03-04

During the walkthrough, a caregiver stated they had 12 children in care when they had 11. Note: This was corrected at inspection when the caregiver recounted the children.

Resolution: Corrected: 2026-03-04

During the walkthrough, a caregiver was observed supervising sixteen children when the ratio allowed for fifteen. Note: This was corrected at inspection when another caregiver was added to the classroom ratio.

Resolution: Corrected: 2026-02-20

During the walkthrough, a caregiver was observed supervising sixteen children when the ratio allowed for fifteen. Note: This was corrected at inspection when another caregiver was added to the classroom ratio.

Resolution: Corrected: 2026-02-20

During the walkthrough, a caregiver was observed supervising sixteen children when the ratio allowed for fifteen. Note: This was corrected at inspection when another caregiver was added to the classroom ratio.

Resolution: Corrected: 2026-02-20

At time of inspection, a nine month infant was observed with a blanket inside the crib. Note: This was corrected at inspection when the blanket was removed.

Resolution: Corrected: 2026-02-18

During the walkthrough, an infant was observed drinking a bottle while lying in a crib. Note: This was corrected at inspeciton when the bottle was removed.

Resolution: Corrected: 2026-02-18

During the inspection, a child was observed lying in a crib with a bib on. Note: This was corrected at insoection when the bib was rermoved.

Resolution: Corrected: 2026-02-18

During the walkthrough, an infant was observed drinking a bottle while lying in a crib. Note: This was corrected at inspeciton when the bottle was removed.

Resolution: Corrected: 2026-02-18

During the inspection, a child was observed lying in a crib with a bib on. Note: This was corrected at insoection when the bib was rermoved.

Resolution: Corrected: 2026-02-18

At time of inspection, a nine month infant was observed with a blanket inside the crib. Note: This was corrected at inspection when the blanket was removed.

Resolution: Corrected: 2026-02-18

During the walkthrough, an infant was observed drinking a bottle while lying in a crib. Note: This was corrected at inspeciton when the bottle was removed.

Resolution: Corrected: 2026-02-18

During the inspection, a child was observed lying in a crib with a bib on. Note: This was corrected at insoection when the bib was rermoved.

Resolution: Corrected: 2026-02-18

At time of inspection, a nine month infant was observed with a blanket inside the crib. Note: This was corrected at inspection when the blanket was removed.

Resolution: Corrected: 2026-02-18

Two cans of disinfectant spray were stored in a cabinet accessible to children in the infant classroom. Note: This was corrected an inspection when disinfectant spray was removed from the cabinet.

Resolution: Corrected at inspection

Two cans of disinfectant spray were stored in a cabinet accessible to children in the infant classroom. Note: This was corrected an inspection when disinfectant spray was removed from the cabinet.

Resolution: Corrected at inspection

Two cans of disinfectant spray were stored in a cabinet accessible to children in the infant classroom. Note: This was corrected an inspection when disinfectant spray was removed from the cabinet.

Resolution: Corrected at inspection

During the course of the investigation, it was determined the operation did not immediately notify parents that their child sustained an injury to the eye that required parents to seek medical treatment.

Resolution: Corrected: 2026-03-10

During the course of the investigation, it was determined that a caregiver was cleaning a toilet in the restroom of the classroom while children were napping.

Resolution: Corrected: 2026-03-10

During the course of the investigation, it was determined that a caregiver inappropriately used a bacterial digestant to clean a toilet used by children.

Resolution: Corrected: 2026-03-10

During the course of the investigation, it was determined that the operation did not share incident reports with the parents of three children within 48 hours after becoming aware children required medical treatment for injuries sustained at the operation.

Resolution: Corrected: 2026-03-10

During the course of the investigation, it was determined that a caregiver was cleaning a toilet in the restroom of the classroom while children were napping.

Resolution: Corrected: 2026-03-10

During the course of the investigation, it was determined that a caregiver inappropriately used a bacterial digestant to clean a toilet used by children.

Resolution: Corrected: 2026-03-10

During the course of the investigation, it was determined that the operation did not share incident reports with the parents of three children within 48 hours after becoming aware children required medical treatment for injuries sustained at the operation.

Resolution: Corrected: 2026-03-10

During the course of the investigation, it was determined the operation did not immediately notify parents that their child sustained an injury to the eye that required parents to seek medical treatment.

Resolution: Corrected: 2026-03-10

During the course of the investigation, it was determined that the operation did not share incident reports with the parents of three children within 48 hours after becoming aware children required medical treatment for injuries sustained at the operation.

Resolution: Corrected: 2026-03-10

During the course of the investigation, it was determined the operation did not immediately notify parents that their child sustained an injury to the eye that required parents to seek medical treatment.

Resolution: Corrected: 2026-03-10

During the course of the investigation, it was determined that a caregiver inappropriately used a bacterial digestant to clean a toilet used by children.

Resolution: Corrected: 2026-03-10

During the course of the investigation, it was determined that a caregiver was cleaning a toilet in the restroom of the classroom while children were napping.

Resolution: Corrected: 2026-03-10

During the inspection, a caregiver was observed sitting next to a child who was laying on a nap mat. The caregiver had their leg placed across the child's back.

Resolution: Corrected: 2026-02-06

During the walkthrough, two caregivers in separate classrooms did not give accurate counts of the children in their care.

Resolution: Corrected: 2026-02-06

During the inspection, a caregiver was observed sitting next to a child who was laying on a nap mat. The caregiver had their leg placed across the child's back.

Resolution: Corrected: 2026-02-06

During the inspection, a caregiver was observed sitting next to a child who was laying on a nap mat. The caregiver had their leg placed across the child's back.

Resolution: Corrected: 2026-02-06

During the walkthrough, two caregivers in separate classrooms did not give accurate counts of the children in their care.

Resolution: Corrected: 2026-02-06

During the walkthrough, two caregivers in separate classrooms did not give accurate counts of the children in their care.

Resolution: Corrected: 2026-02-06

It was determined that a child left the classroom and was unsupervised in the hallway.

Resolution: Corrected: 2026-02-19

It was determined that a child left the classroom and was unsupervised in the hallway.

Resolution: Corrected: 2026-02-19

It was determined that a child left the classroom and was unsupervised in the hallway.

Resolution: Corrected: 2026-02-19

The operation has not paid background check fees.

Resolution: Corrected: 2025-10-10

The operation has not paid background check fees.

Resolution: Corrected: 2025-10-10

The operation has not paid background check fees.

Resolution: Corrected: 2025-10-10

A spray bottles containing disinfectant solution was observed accessible to the children in care. Note: This was corrected at inspection when the cleaning product was removed out of children's reach.

Resolution: Corrected at inspection

A spray bottles containing disinfectant solution was observed accessible to the children in care. Note: This was corrected at inspection when the cleaning product was removed out of children's reach.

Resolution: Corrected at inspection

A spray bottles containing disinfectant solution was observed accessible to the children in care. Note: This was corrected at inspection when the cleaning product was removed out of children's reach.

Resolution: Corrected at inspection

The operation did not notify the parents that their child was left in the classroom unattended.

Resolution: Corrected: 2025-08-11

An incident report was not created to document this incident.

Resolution: Corrected: 2025-08-11

A 5 year old child was left in a classroom unattended for at least 2 minutes. Another staff member found the child in the classroom.

Resolution: Corrected: 2025-08-11

An incident report was not created to document this incident.

Resolution: Corrected: 2025-08-11

The operation did not notify CCR that a 5yr old child was left in the classroom unattended.

Resolution: Corrected: 2025-08-11

The operation did not notify the parents that their child was left in the classroom unattended.

Resolution: Corrected: 2025-08-11

A 5 year old child was left in a classroom unattended for at least 2 minutes. Another staff member found the child in the classroom.

Resolution: Corrected: 2025-08-11

An incident report was not created to document this incident.

Resolution: Corrected: 2025-08-11

The operation did not notify CCR that a 5yr old child was left in the classroom unattended.

Resolution: Corrected: 2025-08-11

The operation did not notify the parents that their child was left in the classroom unattended.

Resolution: Corrected: 2025-08-11

The operation did not notify CCR that a 5yr old child was left in the classroom unattended.

Resolution: Corrected: 2025-08-11

A 5 year old child was left in a classroom unattended for at least 2 minutes. Another staff member found the child in the classroom.

Resolution: Corrected: 2025-08-11

The operation did not have an incident report for the children at risk of being left on the playground unattended.

Resolution: Corrected: 2025-08-11

A 2yr old child was left on the playground unattended for over a minute.

Resolution: Corrected: 2025-08-11

The operation did not notify the parents that their child was left outside on the playground unattended.

Resolution: Corrected: 2025-08-11

A 2yr old child was left on the playground unattended for over a minute.

Resolution: Corrected: 2025-08-11

The operation did not have an incident report for the children at risk of being left on the playground unattended.

Resolution: Corrected: 2025-08-11

The operation did not notify CCR that a 2yr old child was left outside on the playground unattended.

Resolution: Corrected: 2025-08-11

The operation did not notify the parents that their child was left outside on the playground unattended.

Resolution: Corrected: 2025-08-11

The operation did not notify CCR that a 2yr old child was left outside on the playground unattended.

Resolution: Corrected: 2025-08-11

A 2yr old child was left on the playground unattended for over a minute.

Resolution: Corrected: 2025-08-11

The operation did not have an incident report for the children at risk of being left on the playground unattended.

Resolution: Corrected: 2025-08-11

The operation did not notify the parents that their child was left outside on the playground unattended.

Resolution: Corrected: 2025-08-11

The operation did not notify CCR that a 2yr old child was left outside on the playground unattended.

Resolution: Corrected: 2025-08-11

Food was served on the bare table during lunchtime.

Resolution: Corrected: 2025-07-02

Food was served on the bare table during lunchtime.

Resolution: Corrected: 2025-07-02

Food was served on the bare table during lunchtime.

Resolution: Corrected: 2025-07-02

The fire inspection was not available for review.

Resolution: Corrected: 2025-07-01

The fire inspection was not available for review.

Resolution: Corrected: 2025-07-01

The splash pad surfacing has a hole that could cause children to fall or trip.

Resolution: Corrected: 2025-07-01

Two infants did not have an updated infant feeding schedule on file.

Resolution: Corrected: 2025-07-01

The fire inspection was not available for review.

Resolution: Corrected: 2025-07-01

Two infants did not have an updated infant feeding schedule on file.

Resolution: Corrected: 2025-07-01

The splash pad surfacing has a hole that could cause children to fall or trip.

Resolution: Corrected: 2025-07-01

The splash pad surfacing has a hole that could cause children to fall or trip.

Resolution: Corrected: 2025-07-01

Two infants did not have an updated infant feeding schedule on file.

Resolution: Corrected: 2025-07-01

In the Twaddler classroom the caregiver stated there were nine children in care but when verifying there were eight children in care.

Resolution: Corrected: 2025-06-16

In the Twaddler classroom the caregiver stated there were nine children in care but when verifying there were eight children in care.

Resolution: Corrected: 2025-06-16

In the Twaddler classroom the caregiver stated there were nine children in care but when verifying there were eight children in care.

Resolution: Corrected: 2025-06-16

Three of the ten staff files reviewed did not have training certificates in the required topics available for review.

Resolution: Corrected: 2025-05-09

Two caregivers, who work in classrooms with children 24 months and younger, did not have training certificates available for review in the required topics.

Resolution: Corrected: 2025-05-09

Three of the ten staff files reviewed did not have training certificates in the required topics available for review.

Resolution: Corrected: 2025-05-09

Three of the 10 staff files reviewed did not have training certificates, amounting to at least one hour of training in required topics available for review.

Resolution: Corrected: 2025-05-09

Three of the ten staff files reviewed did not have the required 24 hours of training certificates available for review.

Resolution: Corrected: 2025-05-09

Three of the 10 staff files reviewed did not have training certificates, amounting to at least six hours of training in listed topics available for review.

Resolution: Corrected: 2025-05-09

There was no product certification form available for review. Noted: This was corrected when CPCS was reviewed and the form was signed.

Resolution: Corrected at inspection

Three of the ten staff files reviewed had CPR/First aid certificates from an exclusively online source. There was no hands-on training for the CPR portion of the course.

Resolution: Corrected: 2025-05-12

Three of the 10 staff files reviewed did not have training certificates, amounting to at least one hour of training in required topics available for review.

Resolution: Corrected: 2025-05-09

Three of the 10 staff files reviewed did not have training certificates, amounting to at least six hours of training in listed topics available for review.

Resolution: Corrected: 2025-05-09

Three of the ten staff files reviewed did not have the required 24 hours of training certificates available for review.

Resolution: Corrected: 2025-05-09

There was no product certification form available for review. Noted: This was corrected when CPCS was reviewed and the form was signed.

Resolution: Corrected at inspection

Three of the ten staff files reviewed had CPR/First aid certificates from an exclusively online source. There was no hands-on training for the CPR portion of the course.

Resolution: Corrected: 2025-05-12

Two caregivers, who work in classrooms with children 24 months and younger, did not have training certificates available for review in the required topics.

Resolution: Corrected: 2025-05-09

Three of the ten staff files reviewed did not have training certificates in the required topics available for review.

Resolution: Corrected: 2025-05-09

Three of the 10 staff files reviewed did not have training certificates, amounting to at least one hour of training in required topics available for review.

Resolution: Corrected: 2025-05-09

Three of the 10 staff files reviewed did not have training certificates, amounting to at least six hours of training in listed topics available for review.

Resolution: Corrected: 2025-05-09

Three of the ten staff files reviewed did not have the required 24 hours of training certificates available for review.

Resolution: Corrected: 2025-05-09

There was no product certification form available for review. Noted: This was corrected when CPCS was reviewed and the form was signed.

Resolution: Corrected at inspection

Three of the ten staff files reviewed had CPR/First aid certificates from an exclusively online source. There was no hands-on training for the CPR portion of the course.

Resolution: Corrected: 2025-05-12

Two caregivers, who work in classrooms with children 24 months and younger, did not have training certificates available for review in the required topics.

Resolution: Corrected: 2025-05-09

Based on the evidence gathered through the investigation, it can be determined that the operation failed to notify parents of less serious injuries.

Resolution: Corrected: 2025-03-07

Based on the evidence gathered through the investigation, it can be determined that the operation failed to notify parents of less serious injuries.

Resolution: Corrected: 2025-03-07

Based on the evidence gathered through the investigation, it can be determined that the operation failed to notify parents of less serious injuries.

Resolution: Corrected: 2025-03-07

A caregiver with a provisional background check was the person in charge of a classroom.

Resolution: Corrected: 2025-01-28

A caregiver with a provisional background check was the person in charge of a classroom.

Resolution: Corrected: 2025-01-28

The first aid kit was missing adhesive tape.

Resolution: Corrected: 2025-01-31

The first aid kit was missing adhesive tape.

Resolution: Corrected: 2025-01-31

A caregiver with a provisional background check was the person in charge of a classroom.

Resolution: Corrected: 2025-01-28

The first aid kit was missing adhesive tape.

Resolution: Corrected: 2025-01-31

The fire inspection has been not been conducted within the past 12 months.

Resolution: Corrected: 2025-01-31

The fire inspection has been not been conducted within the past 12 months.

Resolution: Corrected: 2025-01-31

The fire inspection has been not been conducted within the past 12 months.

Resolution: Corrected: 2025-01-31

Based on the investigation conducted, it can be determined that the operation failed to report to Child Care Regulation an injury that required medical attention.

Resolution: Corrected: 2025-01-09

Based on the investigation conducted, it can be determined that the operation failed to report to Child Care Regulation an injury that required medical attention.

Resolution: Corrected: 2025-01-09

Based on the investigation conducted, it can be determined that the operation failed to report to Child Care Regulation an injury that required medical attention.

Resolution: Corrected: 2025-01-09

The fire inspection has been not been conducted within the past 12 months.

Resolution: Corrected: 2024-12-20

The fire inspection has been not been conducted within the past 12 months.

Resolution: Corrected: 2024-12-20

The fire inspection has been not been conducted within the past 12 months.

Resolution: Corrected: 2024-12-20

A caregiver with a pending background check was observed caring for children during the inspection.

Resolution: Corrected: 2024-04-02

A caregiver with a pending background check was observed caring for children during the inspection.

Resolution: Corrected: 2024-04-02

A caregiver with a pending background check was observed caring for children during the inspection.

Resolution: Corrected: 2024-04-02

A caregiver who was counted in ratio did not have a background check. Note: Caregiver was removed from classroom during the inspection.

Resolution: Corrected: 2024-04-03

Two infant feeding instructions have not been updated.

Resolution: Corrected: 2024-04-08

A caregiver who was counted in ratio did not have a background check. Note: Caregiver was removed from classroom during the inspection.

Resolution: Corrected: 2024-04-03

A caregiver who was counted in ratio did not have a background check. Note: Caregiver was removed from classroom during the inspection.

Resolution: Corrected: 2024-04-03

Two infant feeding instructions have not been updated.

Resolution: Corrected: 2024-04-08

Two infant feeding instructions have not been updated.

Resolution: Corrected: 2024-04-08