Pinnacle Montessori Academy of Alamo Ranch

11400 CULEBRA RD, San Antonio, TX 78253Open
F

Data Freshness & Provenance

Inspection coverage

85 inspections on record

Active providers

License status: Open

Last refreshed

April 3, 2026

Latest inspection

January 12, 2026

Provenance

Texas licensing inspections and DaycareCheck scoring

Quick Facts

These facts are normalized from the official record so they can be quoted directly.

Updated April 3, 2026

Provider
Pinnacle Montessori Academy of Alamo Ranch
License number
1544442
Location
11400 CULEBRA RD, San Antonio, TX 78253
Status
Open
Safety grade
F (Poor), score 0.0/100
Inspection record
85 inspections, last inspected January 12, 2026
Provenance
Official state licensing inspections and DaycareCheck scoring. Last refreshed April 3, 2026.

Safety Scorecard

F
Poor0.0 / 100
Health0/100
Safety0/100
Staffing0/100
Compliance0/100

201

Total Violations

Jan 12, 2026

Last Inspection

210

Capacity

Violation Timeline

Violations by month over the last 3 years, colored by severity.

All Violations (201)

CRITICALSTAFFING746.1315(b)Jan 12, 2026

At the time of the inspection, two out of the ten staff members did not have current CPR/First Aid certifications for review.

Resolution: Corrected: 2026-01-26

CRITICALSTAFFING746.1315(b)Jan 12, 2026

At the time of the inspection, two out of the ten staff members did not have current CPR/First Aid certifications for review.

Resolution: Corrected: 2026-01-26

CRITICALSTAFFING746.1315(b)Jan 12, 2026

At the time of the inspection, two out of the ten staff members did not have current CPR/First Aid certifications for review.

Resolution: Corrected: 2026-01-26

CRITICALHEALTH746.3503(a)Jan 2, 2026

The diaper changing mat in the infant room had two tears on the vinyl. Note, a picture of the diaper changing mat was taken.

Resolution: Corrected: 2026-01-12

CRITICALHEALTH746.3503(a)Jan 2, 2026

The diaper changing mat in the infant room had two tears on the vinyl. Note, a picture of the diaper changing mat was taken.

Resolution: Corrected: 2026-01-12

CRITICALHEALTH746.3503(a)Jan 2, 2026

The diaper changing mat in the infant room had two tears on the vinyl. Note, a picture of the diaper changing mat was taken.

Resolution: Corrected: 2026-01-12

CRITICALCOMPLIANCE746.3407Dec 22, 2025

Several classrooms were observed of having the children's cots stored in the restroom. One restroom had toilet paper on the floor next to the cots. Several cots stacked up also had the children's blankets. Note, pictures were taken of all classrooms and restrooms.

Resolution: Corrected: 2026-01-12

CRITICALCOMPLIANCE746.3407Dec 22, 2025

Several classrooms were observed of having the children's cots stored in the restroom. One restroom had toilet paper on the floor next to the cots. Several cots stacked up also had the children's blankets. Note, pictures were taken of all classrooms and restrooms.

Resolution: Corrected: 2026-01-12

CRITICALCOMPLIANCE746.3407Dec 22, 2025

Several classrooms were observed of having the children's cots stored in the restroom. One restroom had toilet paper on the floor next to the cots. Several cots stacked up also had the children's blankets. Note, pictures were taken of all classrooms and restrooms.

Resolution: Corrected: 2026-01-12

CRITICALSTAFFING746.1205(a)(2)Sep 2, 2025

At the time of inspection the caregiver in the toddler room stated there were 18 children in her care when there were 16. NOTE: This was corrected when the caregiver recounted the children.

Resolution: Corrected: 2025-09-02

CRITICALSTAFFING746.1205(a)(2)Sep 2, 2025

At the time of inspection the caregiver in the toddler room stated there were 18 children in her care when there were 16. NOTE: This was corrected when the caregiver recounted the children.

Resolution: Corrected: 2025-09-02

CRITICALSTAFFING746.1205(a)(2)Sep 2, 2025

At the time of inspection the caregiver in the toddler room stated there were 18 children in her care when there were 16. NOTE: This was corrected when the caregiver recounted the children.

Resolution: Corrected: 2025-09-02

CRITICALSAFETY746.3701Aug 26, 2025

Recite: Bolts were observed to be protruding from the PVC pipe that is utilized as a barrier. Chicken wire was observed on the ground on the playground.

Resolution: Corrected: 2025-09-03

CRITICALSAFETY746.3701Aug 26, 2025

Recite: Bolts were observed to be protruding from the PVC pipe that is utilized as a barrier. Chicken wire was observed on the ground on the playground.

Resolution: Corrected: 2025-09-03

CRITICALSAFETY746.3701Aug 26, 2025

Recite: Bolts were observed to be protruding from the PVC pipe that is utilized as a barrier. Chicken wire was observed on the ground on the playground.

Resolution: Corrected: 2025-09-03

CRITICALCOMPLIANCE746.1203(3)(D)Aug 13, 2025

A caregiver was observed utilizing their cell phone for personal use while supervising a napping group of children.

Resolution: Corrected: 2025-08-13

SERIOUSSTAFFING746.1311(a)Aug 13, 2025

The director did not have training certificates totaling 30 hours available for review.

Resolution: Corrected: 2025-09-08

SERIOUSSTAFFING746.1309(a)Aug 13, 2025

Five of the nine caregivers did not have training certificates totaling 24 hours available for review.

Resolution: Corrected: 2025-09-08

CRITICALCOMPLIANCE746.4907(a)(1)Aug 13, 2025

The loose fill on the playgrounds was not installed the thee reuqired 6 inch depth.

Resolution: Corrected: 2025-09-15

CRITICALCOMPLIANCE746.1203(3)(D)Aug 13, 2025

A caregiver was observed utilizing their cell phone for personal use while supervising a napping group of children.

Resolution: Corrected: 2025-08-13

CRITICALSAFETY746.3701Aug 13, 2025

Bolts were observed to be protruding from the PVC pipe that utilized as a barrier. Chicken wire was observed to be on the ground on the playground.

Resolution: Corrected: 2025-08-20

CRITICALSAFETY746.3701(3)Aug 13, 2025

A standing fan was observed to be on the floor in the primary room.

Resolution: Corrected: 2025-08-13

CRITICALCOMPLIANCE746.2405(2)Aug 13, 2025

A nine month old infant, who does not walk, was observed to be utilizing a cot for napping.

Resolution: Corrected: 2025-08-13

SERIOUSSTAFFING746.1311(a)Aug 13, 2025

The director did not have training certificates totaling 30 hours available for review.

Resolution: Corrected: 2025-09-08

SERIOUSSTAFFING746.1309(a)Aug 13, 2025

Five of the nine caregivers did not have training certificates totaling 24 hours available for review.

Resolution: Corrected: 2025-09-08

CRITICALCOMPLIANCE746.4907(a)(1)Aug 13, 2025

The loose fill on the playgrounds was not installed the thee reuqired 6 inch depth.

Resolution: Corrected: 2025-09-15

CRITICALSAFETY746.3701Aug 13, 2025

Bolts were observed to be protruding from the PVC pipe that utilized as a barrier. Chicken wire was observed to be on the ground on the playground.

Resolution: Corrected: 2025-08-20

CRITICALSAFETY746.3701(3)Aug 13, 2025

A standing fan was observed to be on the floor in the primary room.

Resolution: Corrected: 2025-08-13

CRITICALCOMPLIANCE746.2405(2)Aug 13, 2025

A nine month old infant, who does not walk, was observed to be utilizing a cot for napping.

Resolution: Corrected: 2025-08-13

SERIOUSSTAFFING746.1309(a)Aug 13, 2025

Five of the nine caregivers did not have training certificates totaling 24 hours available for review.

Resolution: Corrected: 2025-09-08

CRITICALCOMPLIANCE746.1203(3)(D)Aug 13, 2025

A caregiver was observed utilizing their cell phone for personal use while supervising a napping group of children.

Resolution: Corrected: 2025-08-13

CRITICALSAFETY746.3701Aug 13, 2025

Bolts were observed to be protruding from the PVC pipe that utilized as a barrier. Chicken wire was observed to be on the ground on the playground.

Resolution: Corrected: 2025-08-20

CRITICALSAFETY746.3701(3)Aug 13, 2025

A standing fan was observed to be on the floor in the primary room.

Resolution: Corrected: 2025-08-13

CRITICALCOMPLIANCE746.4907(a)(1)Aug 13, 2025

The loose fill on the playgrounds was not installed the thee reuqired 6 inch depth.

Resolution: Corrected: 2025-09-15

SERIOUSSTAFFING746.1311(a)Aug 13, 2025

The director did not have training certificates totaling 30 hours available for review.

Resolution: Corrected: 2025-09-08

CRITICALCOMPLIANCE746.2405(2)Aug 13, 2025

A nine month old infant, who does not walk, was observed to be utilizing a cot for napping.

Resolution: Corrected: 2025-08-13

CRITICALCOMPLIANCE746.1203(3)(D)May 23, 2025

An investigation revealed that caregivers were utilizing personnel devices, such as cell phones, for non-job-related activities, including viewing camera footage and sending text messages.

Resolution: Corrected: 2025-07-01

CRITICALCOMPLIANCE746.2805(5)May 23, 2025

It was determined in an investigation that a caregiver was using prohibited punishment by yelling at children as a form of discipline.

Resolution: Corrected: 2025-07-01

CRITICALCOMPLIANCE746.1203(3)(D)May 23, 2025

An investigation revealed that caregivers were utilizing personnel devices, such as cell phones, for non-job-related activities, including viewing camera footage and sending text messages.

Resolution: Corrected: 2025-07-01

CRITICALCOMPLIANCE746.1203(3)(D)May 23, 2025

An investigation revealed that caregivers were utilizing personnel devices, such as cell phones, for non-job-related activities, including viewing camera footage and sending text messages.

Resolution: Corrected: 2025-07-01

CRITICALCOMPLIANCE746.2805(5)May 23, 2025

It was determined in an investigation that a caregiver was using prohibited punishment by yelling at children as a form of discipline.

Resolution: Corrected: 2025-07-01

CRITICALCOMPLIANCE746.2805(5)May 23, 2025

It was determined in an investigation that a caregiver was using prohibited punishment by yelling at children as a form of discipline.

Resolution: Corrected: 2025-07-01

CRITICALCOMPLIANCE746.2426(a)(1)Feb 18, 2025

Operation did not have a Sleep Exception Form completed for the two month old infant observed asleep in a restrictive device.

Resolution: Corrected: 2025-02-18

CRITICALCOMPLIANCE746.2426(a)(1)Feb 18, 2025

Operation did not have a Sleep Exception Form completed for the two month old infant observed asleep in a restrictive device.

Resolution: Corrected: 2025-02-18

CRITICALCOMPLIANCE746.2426(a)(1)Feb 18, 2025

Operation did not have a Sleep Exception Form completed for the two month old infant observed asleep in a restrictive device.

Resolution: Corrected: 2025-02-18

CRITICALSAFETY746.5625(b)Nov 6, 2024

The electronic child safety alarm was observed not functioning in one of the operation's vans used to transport the children in care.

Resolution: Corrected: 2024-12-20

CRITICALSAFETY746.5625(b)Nov 6, 2024

The electronic child safety alarm was observed not functioning in one of the operation's vans used to transport the children in care.

Resolution: Corrected: 2024-12-20

CRITICALSAFETY746.5625(b)Nov 6, 2024

The electronic child safety alarm was observed not functioning in one of the operation's vans used to transport the children in care.

Resolution: Corrected: 2024-12-20

CRITICALCOMPLIANCE746.4907(a)(1)May 17, 2024

Loose fill observed by the slides on the playground did not meet the required 6 inches of dept.

Resolution: Corrected: 2024-07-31

CRITICALSAFETY746.5101(a)May 17, 2024

The operation did not obtain a fire inspection within the last 12 months.

Resolution: Corrected: 2024-06-28

CRITICALCOMPLIANCE746.4907(a)(1)May 17, 2024

Loose fill observed by the slides on the playground did not meet the required 6 inches of dept.

Resolution: Corrected: 2024-07-31

CRITICALCOMPLIANCE746.4907(a)(1)May 17, 2024

Loose fill observed by the slides on the playground did not meet the required 6 inches of dept.

Resolution: Corrected: 2024-07-31

CRITICALSAFETY746.5101(a)May 17, 2024

The operation did not obtain a fire inspection within the last 12 months.

Resolution: Corrected: 2024-06-28

CRITICALSAFETY746.5101(a)May 17, 2024

The operation did not obtain a fire inspection within the last 12 months.

Resolution: Corrected: 2024-06-28

CRITICALSAFETY746.1205(a)(4)Feb 8, 2024

During the course of this investigation, it was determined that supervision was not appropriate when a 14 month old child was able to leave a classroom unattended. Caregivers were unaware the child left until the child was brought back 5-7 minutes after the child exited the classroom.

Resolution: Corrected: 2024-02-23

CRITICALCOMPLIANCE746.3407Feb 8, 2024

The automatic door closer that is meant to close classrooms doors was not working properly in room 112.

Resolution: Corrected: 2024-02-23

CRITICALSAFETY746.1205(a)(4)Feb 8, 2024

During the course of this investigation, it was determined that supervision was not appropriate when a 14 month old child was able to leave a classroom unattended. Caregivers were unaware the child left until the child was brought back 5-7 minutes after the child exited the classroom.

Resolution: Corrected: 2024-02-23

CRITICALCOMPLIANCE746.3407Feb 8, 2024

The automatic door closer that is meant to close classrooms doors was not working properly in room 112.

Resolution: Corrected: 2024-02-23

CRITICALSAFETY746.1205(a)(4)Feb 8, 2024

During the course of this investigation, it was determined that supervision was not appropriate when a 14 month old child was able to leave a classroom unattended. Caregivers were unaware the child left until the child was brought back 5-7 minutes after the child exited the classroom.

Resolution: Corrected: 2024-02-23

CRITICALCOMPLIANCE746.3407Feb 8, 2024

The automatic door closer that is meant to close classrooms doors was not working properly in room 112.

Resolution: Corrected: 2024-02-23

CRITICALHEALTH746.3415(4)Feb 8, 2024

While viewing video for an investigation, a caregiver was observed not washing her hands after changing a child's diaper.

Resolution: Corrected: 2024-02-08

CRITICALHEALTH746.3417(3)Feb 8, 2024

While viewing video for an investigation, a child was observed to not have their hands washed after a diaper change.

Resolution: Corrected: 2024-02-08

CRITICALHEALTH746.3415(4)Feb 8, 2024

While viewing video for an investigation, a caregiver was observed not washing her hands after changing a child's diaper.

Resolution: Corrected: 2024-02-08

CRITICALHEALTH746.3417(3)Feb 8, 2024

While viewing video for an investigation, a child was observed to not have their hands washed after a diaper change.

Resolution: Corrected: 2024-02-08

CRITICALHEALTH746.3415(4)Feb 8, 2024

While viewing video for an investigation, a caregiver was observed not washing her hands after changing a child's diaper.

Resolution: Corrected: 2024-02-08

CRITICALHEALTH746.3417(3)Feb 8, 2024

While viewing video for an investigation, a child was observed to not have their hands washed after a diaper change.

Resolution: Corrected: 2024-02-08

CRITICALHEALTH746.3407(12)Jan 26, 2024

A bottle of Lysol was observed on a shelf in the bathroom that was within children's reach. This was CORRECTED AT INSPECTION when the Lysol was moved to a high shelf.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.5209(c)Jan 26, 2024

A cot was observed to be leaned up against the backdoor of the classroom, blocking its use as a fire exit. Note this was CORRECTED AT INSPECTION when the cot was moved.

Resolution: Corrected: 2024-01-26

CRITICALHEALTH746.3407(12)Jan 26, 2024

A bottle of Lysol was observed on a shelf in the bathroom that was within children's reach. This was CORRECTED AT INSPECTION when the Lysol was moved to a high shelf.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.5209(c)Jan 26, 2024

A cot was observed to be leaned up against the backdoor of the classroom, blocking its use as a fire exit. Note this was CORRECTED AT INSPECTION when the cot was moved.

Resolution: Corrected: 2024-01-26

CRITICALHEALTH746.3407(12)Jan 26, 2024

A bottle of Lysol was observed on a shelf in the bathroom that was within children's reach. This was CORRECTED AT INSPECTION when the Lysol was moved to a high shelf.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.5209(c)Jan 26, 2024

A cot was observed to be leaned up against the backdoor of the classroom, blocking its use as a fire exit. Note this was CORRECTED AT INSPECTION when the cot was moved.

Resolution: Corrected: 2024-01-26

CRITICALCOMPLIANCE746.307(b)(4)Sep 21, 2023

A parent was not notified of a situation that placed their child at risk until the day after the incident.

Resolution: Corrected: 2023-10-12

CRITICALSAFETY746.1205(a)(4)Sep 21, 2023

A child was left unsupervised.

Resolution: Corrected: 2023-10-12

CRITICALSAFETY746.1205(a)(4)Sep 21, 2023

A child was left unsupervised.

Resolution: Corrected: 2023-10-12

CRITICALSAFETY746.1205(a)(4)Sep 21, 2023

A child was left unsupervised.

Resolution: Corrected: 2023-10-12

CRITICALCOMPLIANCE746.307(b)(4)Sep 21, 2023

A parent was not notified of a situation that placed their child at risk until the day after the incident.

Resolution: Corrected: 2023-10-12

CRITICALCOMPLIANCE746.307(b)(4)Sep 21, 2023

A parent was not notified of a situation that placed their child at risk until the day after the incident.

Resolution: Corrected: 2023-10-12

CRITICALSAFETY746.5625(b)Aug 30, 2023

The electronic child safety alarm was observed not functioning in one of the operation's vans used to transport the children in care.

Resolution: Corrected: 2023-11-30

CRITICALSAFETY746.5625(b)Aug 30, 2023

The electronic child safety alarm was observed not functioning in one of the operation's vans used to transport the children in care.

Resolution: Corrected: 2023-11-30

CRITICALSAFETY746.5625(b)Aug 30, 2023

The electronic child safety alarm was observed not functioning in one of the operation's vans used to transport the children in care.

Resolution: Corrected: 2023-11-30

CRITICALSAFETY746.1205(a)(4)Mar 10, 2023

A four year old child was left unsperviseed in the classroom for six minutes.

Resolution: Corrected: 2023-03-13

CRITICALSAFETY746.1205(a)(4)Mar 10, 2023

A four year old child was left unsperviseed in the classroom for six minutes.

Resolution: Corrected: 2023-03-13

CRITICALSAFETY746.1205(a)(4)Mar 10, 2023

A four year old child was left unsperviseed in the classroom for six minutes.

Resolution: Corrected: 2023-03-13

CRITICALSAFETY746.5101(a)Mar 1, 2023

The operation did not have a current fire inspection.

Resolution: Corrected: 2023-03-01

CRITICALSAFETY746.5101(a)Mar 1, 2023

The operation did not have a current fire inspection.

Resolution: Corrected: 2023-03-01

CRITICALSAFETY746.5101(a)Mar 1, 2023

The operation did not have a current fire inspection.

Resolution: Corrected: 2023-03-01

CRITICALSAFETY746.1203(4)Jan 27, 2023

Based upon information gathered, surveillance and interviews conducted supervision was determined to have occurred when a child left the classroom to go into the gym unsupervised.

Resolution: Corrected: 2023-01-30

CRITICALSAFETY746.1203(4)Jan 27, 2023

Based upon information gathered, surveillance and interviews conducted supervision was determined to have occurred when a child left the classroom to go into the gym unsupervised.

Resolution: Corrected: 2023-01-30

SERIOUSHEALTH746.707Jan 27, 2023

Based upon information gathered and interviews conducted the incident report wasn't signed or a copy provided to the parent until after 48 hours of the incident occurring. NOTE: This was corrected at inspection.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.305(a)(6)Jan 27, 2023

Based upon information gathered and interviews conducted this incident was reported to Licensing more than two days after the incident occurring.

Resolution: Corrected: 2023-01-30

CRITICALSAFETY746.1203(4)Jan 27, 2023

Based upon information gathered, surveillance and interviews conducted supervision was determined to have occurred when a child left the classroom to go into the gym unsupervised.

Resolution: Corrected: 2023-01-30

SERIOUSHEALTH746.707Jan 27, 2023

Based upon information gathered and interviews conducted the incident report wasn't signed or a copy provided to the parent until after 48 hours of the incident occurring. NOTE: This was corrected at inspection.

Resolution: Corrected at inspection

SERIOUSHEALTH746.707Jan 27, 2023

Based upon information gathered and interviews conducted the incident report wasn't signed or a copy provided to the parent until after 48 hours of the incident occurring. NOTE: This was corrected at inspection.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.305(a)(6)Jan 27, 2023

Based upon information gathered and interviews conducted this incident was reported to Licensing more than two days after the incident occurring.

Resolution: Corrected: 2023-01-30

CRITICALCOMPLIANCE746.305(a)(6)Jan 27, 2023

Based upon information gathered and interviews conducted this incident was reported to Licensing more than two days after the incident occurring.

Resolution: Corrected: 2023-01-30

SERIOUSHEALTH746.707Jan 19, 2023

Two of the four children incident reports were not shared with the parents. NOTE: One of the two was corrected at inspection.

Resolution: Corrected: 2023-01-23

CRITICALSAFETY746.1203(4)Jan 19, 2023

Based upon information gathered, surveillance and interviews conducted inadequate supervision was determined to have occurred when children were left on the playground unsupervised as the caregiver went back into the classroom. In addition to several children running outside the classroom door into the playground unsupervised to get water bottles.

Resolution: Corrected: 2023-01-23

SERIOUSHEALTH746.701(5)Jan 19, 2023

Two of the four incident reports were unavailable for review. NOTE: One of the two incident reports was corrected at inspection.

Resolution: Corrected: 2023-01-23

SERIOUSHEALTH746.707Jan 19, 2023

Two of the four children incident reports were not shared with the parents. NOTE: One of the two was corrected at inspection.

Resolution: Corrected: 2023-01-23

CRITICALSAFETY746.1203(4)Jan 19, 2023

Based upon information gathered, surveillance and interviews conducted inadequate supervision was determined to have occurred when children were left on the playground unsupervised as the caregiver went back into the classroom. In addition to several children running outside the classroom door into the playground unsupervised to get water bottles.

Resolution: Corrected: 2023-01-23

SERIOUSHEALTH746.701(5)Jan 19, 2023

Two of the four incident reports were unavailable for review. NOTE: One of the two incident reports was corrected at inspection.

Resolution: Corrected: 2023-01-23

SERIOUSHEALTH746.707Jan 19, 2023

Two of the four children incident reports were not shared with the parents. NOTE: One of the two was corrected at inspection.

Resolution: Corrected: 2023-01-23

CRITICALSAFETY746.1203(4)Jan 19, 2023

Based upon information gathered, surveillance and interviews conducted inadequate supervision was determined to have occurred when children were left on the playground unsupervised as the caregiver went back into the classroom. In addition to several children running outside the classroom door into the playground unsupervised to get water bottles.

Resolution: Corrected: 2023-01-23

SERIOUSHEALTH746.701(5)Jan 19, 2023

Two of the four incident reports were unavailable for review. NOTE: One of the two incident reports was corrected at inspection.

Resolution: Corrected: 2023-01-23

CRITICALSAFETY746.4751(c)Dec 9, 2022

There was a slide on the Pre-K playground that had half of the screws missing making the slide not secured in place. Note: This was corrected at in inspection when the operation's maintenance personnel applied the screws to secure the slide in place.

Resolution: Corrected at inspection

CRITICALSAFETY746.4751(c)Dec 9, 2022

There was a slide on the Pre-K playground that had half of the screws missing making the slide not secured in place. Note: This was corrected at in inspection when the operation's maintenance personnel applied the screws to secure the slide in place.

Resolution: Corrected at inspection

CRITICALSAFETY746.4751(c)Dec 9, 2022

There was a slide on the Pre-K playground that had half of the screws missing making the slide not secured in place. Note: This was corrected at in inspection when the operation's maintenance personnel applied the screws to secure the slide in place.

Resolution: Corrected at inspection

CRITICALSTAFFING746.1201(1)Nov 2, 2022

In the course of this investigation, information gathered determined a lack of judgment by staff to immediately notify the parent of a child in distress. Parent was contacted approximately two hours after staff observed the child limping.

Resolution: Corrected: 2022-11-30

CRITICALSTAFFING746.1201(1)Nov 2, 2022

In the course of this investigation, information gathered determined a lack of judgment by staff to immediately notify the parent of a child in distress. Parent was contacted approximately two hours after staff observed the child limping.

Resolution: Corrected: 2022-11-30

CRITICALSTAFFING746.1201(1)Nov 2, 2022

In the course of this investigation, information gathered determined a lack of judgment by staff to immediately notify the parent of a child in distress. Parent was contacted approximately two hours after staff observed the child limping.

Resolution: Corrected: 2022-11-30

CRITICALSAFETY746.1203(4)Oct 28, 2022

A child was not adequately supervised on the playground. They were able to leave their playground and reach a different one on the other side of the daycare and caregivers were not aware until the child was brought back by the director.

Resolution: Corrected: 2022-12-19

CRITICALSAFETY746.1203(4)Oct 28, 2022

A child was not adequately supervised on the playground. They were able to leave their playground and reach a different one on the other side of the daycare and caregivers were not aware until the child was brought back by the director.

Resolution: Corrected: 2022-12-19

CRITICALSAFETY746.1203(4)Oct 28, 2022

A child was not adequately supervised on the playground. They were able to leave their playground and reach a different one on the other side of the daycare and caregivers were not aware until the child was brought back by the director.

Resolution: Corrected: 2022-12-19

CRITICALSTAFFING746.1201(1)Oct 21, 2022

Based on information gathered, two caregivers did not use good judgement when it was decided to take an infant who was experiencing symptoms of allergic reaction to the child's relative who is an employee at the center versus following operational procedures and specific emergency instructions on the child's food allergy emergency plan such as immediately calling 911, administering epi-pen, keeping child warm, and avoiding unnecessary movement. Caregivers did not use good judgement when a known food allergen was served in an infant classroom where an infant with that specific diagnosed food allergy was present. Although food wasn't directly served to the infant, the infant was sitting at a table with other children eating the food allergen. Shortly after, the child started experiencing symptoms an allergic reaction.

Resolution: Corrected: 2022-12-16

CRITICALSTAFFING746.1201(1)Oct 21, 2022

Based on information gathered, two caregivers did not use good judgement when it was decided to take an infant who was experiencing symptoms of allergic reaction to the child's relative who is an employee at the center versus following operational procedures and specific emergency instructions on the child's food allergy emergency plan such as immediately calling 911, administering epi-pen, keeping child warm, and avoiding unnecessary movement. Caregivers did not use good judgement when a known food allergen was served in an infant classroom where an infant with that specific diagnosed food allergy was present. Although food wasn't directly served to the infant, the infant was sitting at a table with other children eating the food allergen. Shortly after, the child started experiencing symptoms an allergic reaction.

Resolution: Corrected: 2022-12-16

CRITICALSTAFFING745.635(3)Oct 21, 2022

Based on information gathered, a caregiver whose background check is provisionally eligible with conditions was left alone with children in a classroom. This was corrected when a caregiver with an eligible background check returned to the classroom.

Resolution: Corrected: 2022-12-16

CRITICALSTAFFING746.1201(1)Oct 21, 2022

Based on information gathered, two caregivers did not use good judgement when it was decided to take an infant who was experiencing symptoms of allergic reaction to the child's relative who is an employee at the center versus following operational procedures and specific emergency instructions on the child's food allergy emergency plan such as immediately calling 911, administering epi-pen, keeping child warm, and avoiding unnecessary movement. Caregivers did not use good judgement when a known food allergen was served in an infant classroom where an infant with that specific diagnosed food allergy was present. Although food wasn't directly served to the infant, the infant was sitting at a table with other children eating the food allergen. Shortly after, the child started experiencing symptoms an allergic reaction.

Resolution: Corrected: 2022-12-16

CRITICALSTAFFING745.635(3)Oct 21, 2022

Based on information gathered, a caregiver whose background check is provisionally eligible with conditions was left alone with children in a classroom. This was corrected when a caregiver with an eligible background check returned to the classroom.

Resolution: Corrected: 2022-12-16

CRITICALSTAFFING745.635(3)Oct 21, 2022

Based on information gathered, a caregiver whose background check is provisionally eligible with conditions was left alone with children in a classroom. This was corrected when a caregiver with an eligible background check returned to the classroom.

Resolution: Corrected: 2022-12-16

CRITICALSAFETY746.1203(4)Oct 21, 2022

It was determined that the operation failed to adequately supervise a child in care when they left the child on the playground for approximately 2 minutes by themself when the group returned to their classroom.

Resolution: Corrected: 2022-12-02

CRITICALSAFETY746.1203(4)Oct 21, 2022

It was determined that the operation failed to adequately supervise a child in care when they left the child on the playground for approximately 2 minutes by themself when the group returned to their classroom.

Resolution: Corrected: 2022-12-02

CRITICALSAFETY746.1203(4)Oct 21, 2022

It was determined that the operation failed to adequately supervise a child in care when they left the child on the playground for approximately 2 minutes by themself when the group returned to their classroom.

Resolution: Corrected: 2022-12-02

CRITICALHEALTH746.3417(3)Jul 27, 2022

A child's hands were not washed after diaper changing. Note: This was corrected at inspection as the caregiver washed the child's hands.

Resolution: Corrected at inspection

CRITICALHEALTH746.3417(3)Jul 27, 2022

A child's hands were not washed after diaper changing. Note: This was corrected at inspection as the caregiver washed the child's hands.

Resolution: Corrected at inspection

CRITICALHEALTH746.3417(3)Jul 27, 2022

A child's hands were not washed after diaper changing. Note: This was corrected at inspection as the caregiver washed the child's hands.

Resolution: Corrected at inspection

CRITICALHEALTH746.3407(12)Jun 21, 2022

A Lysol and a pink disinfect bottle were observed accessible to the children in care as it was located on a top of a child's height bookshelf within their reach. Note: This was corrected at inspection as the caregiver moved the disinfectant bottles to a high shelf.

Resolution: Corrected at inspection

CRITICALHEALTH746.3407(12)Jun 21, 2022

A Lysol and a pink disinfect bottle were observed accessible to the children in care as it was located on a top of a child's height bookshelf within their reach. Note: This was corrected at inspection as the caregiver moved the disinfectant bottles to a high shelf.

Resolution: Corrected at inspection

CRITICALHEALTH746.3407(12)Jun 21, 2022

A Lysol and a pink disinfect bottle were observed accessible to the children in care as it was located on a top of a child's height bookshelf within their reach. Note: This was corrected at inspection as the caregiver moved the disinfectant bottles to a high shelf.

Resolution: Corrected at inspection

SERIOUSHEALTH746.701(5)Jun 15, 2022

The operation staff did not generate an incident report at the time a three year old child placed a piece of dissolvable disinfectant tablet in their mouth while in care.

Resolution: Corrected: 2022-08-11

CRITICALCOMPLIANCE746.305(a)(6)Jun 15, 2022

The operation staff did not report a situation where a child was placed at risk. The operation staff did not report an incident where a three year old placed a small piece of a disinfectant dissolvable tablet in their mouth while in care that required a call to poison control.

Resolution: Corrected: 2022-08-11

CRITICALSTAFFING746.1201(1)Jun 15, 2022

Caregiver did not exercise good judgment when failing to ensure the disinfectant tablet completely dissolved in the water before allowing children to use it, resulting in a three year old placing a small piece of the tablet in their mouth for a couple of seconds.

Resolution: Corrected: 2022-08-11

SERIOUSHEALTH746.701(5)Jun 15, 2022

The operation staff did not generate an incident report at the time a three year old child placed a piece of dissolvable disinfectant tablet in their mouth while in care.

Resolution: Corrected: 2022-08-11

CRITICALCOMPLIANCE746.305(a)(6)Jun 15, 2022

The operation staff did not report a situation where a child was placed at risk. The operation staff did not report an incident where a three year old placed a small piece of a disinfectant dissolvable tablet in their mouth while in care that required a call to poison control.

Resolution: Corrected: 2022-08-11

CRITICALSTAFFING746.1201(1)Jun 15, 2022

Caregiver did not exercise good judgment when failing to ensure the disinfectant tablet completely dissolved in the water before allowing children to use it, resulting in a three year old placing a small piece of the tablet in their mouth for a couple of seconds.

Resolution: Corrected: 2022-08-11

SERIOUSHEALTH746.701(5)Jun 15, 2022

The operation staff did not generate an incident report at the time a three year old child placed a piece of dissolvable disinfectant tablet in their mouth while in care.

Resolution: Corrected: 2022-08-11

CRITICALCOMPLIANCE746.305(a)(6)Jun 15, 2022

The operation staff did not report a situation where a child was placed at risk. The operation staff did not report an incident where a three year old placed a small piece of a disinfectant dissolvable tablet in their mouth while in care that required a call to poison control.

Resolution: Corrected: 2022-08-11

CRITICALSTAFFING746.1201(1)Jun 15, 2022

Caregiver did not exercise good judgment when failing to ensure the disinfectant tablet completely dissolved in the water before allowing children to use it, resulting in a three year old placing a small piece of the tablet in their mouth for a couple of seconds.

Resolution: Corrected: 2022-08-11

CRITICALCOMPLIANCE746.305(a)(6)Jun 10, 2022

The operation failed to notify licensing on an incident that happen on the playground with two children.

Resolution: Corrected: 2022-07-06

CRITICALCOMPLIANCE746.1003(1)Jun 10, 2022

Based on the information obtained for this investigation, the director failed to communicate truthfully with the parents and attempted to withheld information on two children who had physical contact with each other while on the playground. Director did not follow up with staff to collect more information on the incident. Director failed to notify licensing on the incident and neglected to create an incident report.

Resolution: Corrected: 2022-07-06

CRITICALSAFETY746.1203(4)Jun 10, 2022

The lack of supervision enabled two children to display inappropriate sexual behavior on each other while on the playground.

Resolution: Corrected: 2022-07-06

CRITICALCOMPLIANCE746.305(a)(6)Jun 10, 2022

The operation failed to notify licensing on an incident that happen on the playground with two children.

Resolution: Corrected: 2022-07-06

CRITICALCOMPLIANCE746.307(b)(4)Jun 10, 2022

The parents of two children involved with an incident on the playground regarding child-on-child contact were not properly informed.

Resolution: Corrected: 2022-07-06

SERIOUSHEALTH746.701(5)Jun 10, 2022

The operation failed to create an incident report on the specific date and time the incident occurred with two children on the playground.

Resolution: Corrected: 2022-07-06

CRITICALCOMPLIANCE746.1003(1)Jun 10, 2022

Based on the information obtained for this investigation, the director failed to communicate truthfully with the parents and attempted to withheld information on two children who had physical contact with each other while on the playground. Director did not follow up with staff to collect more information on the incident. Director failed to notify licensing on the incident and neglected to create an incident report.

Resolution: Corrected: 2022-07-06

CRITICALSAFETY746.1203(4)Jun 10, 2022

The lack of supervision enabled two children to display inappropriate sexual behavior on each other while on the playground.

Resolution: Corrected: 2022-07-06

CRITICALCOMPLIANCE746.307(b)(4)Jun 10, 2022

The parents of two children involved with an incident on the playground regarding child-on-child contact were not properly informed.

Resolution: Corrected: 2022-07-06

SERIOUSHEALTH746.701(5)Jun 10, 2022

The operation failed to create an incident report on the specific date and time the incident occurred with two children on the playground.

Resolution: Corrected: 2022-07-06

CRITICALSAFETY746.1203(4)Jun 10, 2022

The lack of supervision enabled two children to display inappropriate sexual behavior on each other while on the playground.

Resolution: Corrected: 2022-07-06

CRITICALCOMPLIANCE746.1003(1)Jun 10, 2022

Based on the information obtained for this investigation, the director failed to communicate truthfully with the parents and attempted to withheld information on two children who had physical contact with each other while on the playground. Director did not follow up with staff to collect more information on the incident. Director failed to notify licensing on the incident and neglected to create an incident report.

Resolution: Corrected: 2022-07-06

CRITICALCOMPLIANCE746.307(b)(4)Jun 10, 2022

The parents of two children involved with an incident on the playground regarding child-on-child contact were not properly informed.

Resolution: Corrected: 2022-07-06

SERIOUSHEALTH746.701(5)Jun 10, 2022

The operation failed to create an incident report on the specific date and time the incident occurred with two children on the playground.

Resolution: Corrected: 2022-07-06

CRITICALCOMPLIANCE746.305(a)(6)Jun 10, 2022

The operation failed to notify licensing on an incident that happen on the playground with two children.

Resolution: Corrected: 2022-07-06

CRITICALSAFETY746.1203(4)Jun 9, 2022

A toddler walked behind the building from the toddler playground to the preschool playground unsupervised. The toddler was on the preschool playground for approximately less then five minutes unsupervised.

Resolution: Corrected: 2022-06-27

SERIOUSHEALTH746.701(5)Jun 9, 2022

Information gathered for this investigation determined a licensing incident report was not created for the child who was found unsupervised on the preschool playground.

Resolution: Corrected: 2022-06-27

SERIOUSHEALTH746.707Jun 9, 2022

Information gathered for this investigation determined an incident report was not shared with the parent when a child was found unsupervised in the pre-school playground.

Resolution: Corrected: 2022-06-27

CRITICALCOMPLIANCE746.305(a)(6)Jun 9, 2022

The operation failed to notified licensing on a toddler who wandered off to the preschool playground and was on the play structure that is not age appropriate.

Resolution: Corrected: 2022-06-27

CRITICALSAFETY746.1203(4)Jun 9, 2022

A toddler walked behind the building from the toddler playground to the preschool playground unsupervised. The toddler was on the preschool playground for approximately less then five minutes unsupervised.

Resolution: Corrected: 2022-06-27

CRITICALSTAFFING746.1203(6)Jun 9, 2022

Information gathered for this investigation based on footage determined one staff was sweeping the play structure platform while the other staff was walking around the playground holding a cell phone and glancing at it when the toddler was observed walking away from the play area.

Resolution: Corrected: 2022-06-27

SERIOUSHEALTH746.701(5)Jun 9, 2022

Information gathered for this investigation determined a licensing incident report was not created for the child who was found unsupervised on the preschool playground.

Resolution: Corrected: 2022-06-27

SERIOUSHEALTH746.707Jun 9, 2022

Information gathered for this investigation determined an incident report was not shared with the parent when a child was found unsupervised in the pre-school playground.

Resolution: Corrected: 2022-06-27

CRITICALSTAFFING746.1203(6)Jun 9, 2022

Information gathered for this investigation based on footage determined one staff was sweeping the play structure platform while the other staff was walking around the playground holding a cell phone and glancing at it when the toddler was observed walking away from the play area.

Resolution: Corrected: 2022-06-27

CRITICALCOMPLIANCE746.305(a)(6)Jun 9, 2022

The operation failed to notified licensing on a toddler who wandered off to the preschool playground and was on the play structure that is not age appropriate.

Resolution: Corrected: 2022-06-27

CRITICALSAFETY746.1203(4)Jun 9, 2022

A toddler walked behind the building from the toddler playground to the preschool playground unsupervised. The toddler was on the preschool playground for approximately less then five minutes unsupervised.

Resolution: Corrected: 2022-06-27

SERIOUSHEALTH746.701(5)Jun 9, 2022

Information gathered for this investigation determined a licensing incident report was not created for the child who was found unsupervised on the preschool playground.

Resolution: Corrected: 2022-06-27

SERIOUSHEALTH746.707Jun 9, 2022

Information gathered for this investigation determined an incident report was not shared with the parent when a child was found unsupervised in the pre-school playground.

Resolution: Corrected: 2022-06-27

CRITICALCOMPLIANCE746.305(a)(6)Jun 9, 2022

The operation failed to notified licensing on a toddler who wandered off to the preschool playground and was on the play structure that is not age appropriate.

Resolution: Corrected: 2022-06-27

CRITICALSTAFFING746.1203(6)Jun 9, 2022

Information gathered for this investigation based on footage determined one staff was sweeping the play structure platform while the other staff was walking around the playground holding a cell phone and glancing at it when the toddler was observed walking away from the play area.

Resolution: Corrected: 2022-06-27

CRITICALSTAFFING746.1601Mar 29, 2022

A caregiver was observed out of ratio when observed caring for 18 children. The three year old ratio is 1 to 15. Note: This was corrected it at inspection as another caregiver stepped in the classroom.

Resolution: Corrected at inspection

CRITICALSTAFFING746.1601Mar 29, 2022

A caregiver was observed out of ratio when observed caring for 18 children. The three year old ratio is 1 to 15. Note: This was corrected it at inspection as another caregiver stepped in the classroom.

Resolution: Corrected at inspection

CRITICALSTAFFING746.1601Mar 29, 2022

A caregiver was observed out of ratio when observed caring for 18 children. The three year old ratio is 1 to 15. Note: This was corrected it at inspection as another caregiver stepped in the classroom.

Resolution: Corrected at inspection

CRITICALSAFETY746.4601(7)Mar 24, 2022

The plastic steps on the playscape were observed broken as gaps were seen where children stepped on to them.

Resolution: Corrected: 2022-05-31

CRITICALCOMPLIANCE746.3407Mar 24, 2022

The wooden fence observed dividing the playground space is not in good repair with many wooden boards missing and gates not properly attached to the wooden beams.

Resolution: Corrected: 2022-05-31

CRITICALSAFETY746.3701Mar 24, 2022

Nails were observed protruding from the broken wooden fences that divides the playground spaces.

Resolution: Corrected: 2022-05-31

CRITICALSAFETY746.4601(7)Mar 24, 2022

The plastic steps on the playscape were observed broken as gaps were seen where children stepped on to them.

Resolution: Corrected: 2022-05-31

CRITICALCOMPLIANCE746.3407Mar 24, 2022

The wooden fence observed dividing the playground space is not in good repair with many wooden boards missing and gates not properly attached to the wooden beams.

Resolution: Corrected: 2022-05-31

CRITICALSAFETY746.4751(c)Mar 24, 2022

Hazards were not removed or repaired promptly after noticing the hazards during their required active play inspections.

Resolution: Corrected: 2022-05-31

CRITICALSAFETY746.4751(c)Mar 24, 2022

Hazards were not removed or repaired promptly after noticing the hazards during their required active play inspections.

Resolution: Corrected: 2022-05-31

CRITICALSAFETY746.3701Mar 24, 2022

Nails were observed protruding from the broken wooden fences that divides the playground spaces.

Resolution: Corrected: 2022-05-31

CRITICALCOMPLIANCE746.3407Mar 24, 2022

The wooden fence observed dividing the playground space is not in good repair with many wooden boards missing and gates not properly attached to the wooden beams.

Resolution: Corrected: 2022-05-31

CRITICALSAFETY746.4601(7)Mar 24, 2022

The plastic steps on the playscape were observed broken as gaps were seen where children stepped on to them.

Resolution: Corrected: 2022-05-31

CRITICALSAFETY746.4751(c)Mar 24, 2022

Hazards were not removed or repaired promptly after noticing the hazards during their required active play inspections.

Resolution: Corrected: 2022-05-31

CRITICALSAFETY746.3701Mar 24, 2022

Nails were observed protruding from the broken wooden fences that divides the playground spaces.

Resolution: Corrected: 2022-05-31

SERIOUSCOMPLIANCE746.303(b)Feb 25, 2022

A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22,2022, as required.

Resolution: Corrected: 2022-02-28

SERIOUSCOMPLIANCE746.303(b)Feb 25, 2022

A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22,2022, as required.

Resolution: Corrected: 2022-02-28

SERIOUSCOMPLIANCE746.303(b)Feb 25, 2022

A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22,2022, as required.

Resolution: Corrected: 2022-02-28

CRITICALHEALTH746.305(a)(4)Jan 11, 2022

The operation did not report two positive COVID cases to Child Care Regulation within 48 hours

Resolution: Corrected: 2022-02-02

CRITICALHEALTH746.305(a)(4)Jan 11, 2022

The operation did not report two positive COVID cases to Child Care Regulation within 48 hours

Resolution: Corrected: 2022-02-02

CRITICALHEALTH746.305(a)(4)Jan 11, 2022

The operation did not report two positive COVID cases to Child Care Regulation within 48 hours

Resolution: Corrected: 2022-02-02

CRITICALSAFETY746.3701Oct 26, 2021

Wax burners were observed in two classrooms. Only one class had it plugged in with hot liquid that was accessible to children. This was corrected at inspection when the caregivers agreed to remove the wax burners from the classroom.

Resolution: Corrected at inspection

CRITICALSAFETY746.3701Oct 26, 2021

Wax burners were observed in two classrooms. Only one class had it plugged in with hot liquid that was accessible to children. This was corrected at inspection when the caregivers agreed to remove the wax burners from the classroom.

Resolution: Corrected at inspection

CRITICALSAFETY746.3701Oct 26, 2021

Wax burners were observed in two classrooms. Only one class had it plugged in with hot liquid that was accessible to children. This was corrected at inspection when the caregivers agreed to remove the wax burners from the classroom.

Resolution: Corrected at inspection

CRITICALSTAFFING746.1315(b)Sep 2, 2021

Three caregivers do not have current pediatric CPR and First Aid training.

Resolution: Corrected: 2021-09-23

CRITICALSAFETY746.3701Sep 2, 2021

At least two classrooms had a plugged in wax burner with hot liquid that was accessible to children.

Resolution: Corrected: 2021-09-02

CRITICALCOMPLIANCE746.4907(d)Sep 2, 2021

The loose-fill surfacing in both playgrounds measured less than 3 inches in depth. Director stated mulch has been ordered and will be installed by the end of the month.

Resolution: Corrected: 2021-09-30

CRITICALSAFETY746.3701Sep 2, 2021

At least two classrooms had a plugged in wax burner with hot liquid that was accessible to children.

Resolution: Corrected: 2021-09-02

CRITICALSTAFFING746.1315(b)Sep 2, 2021

Three caregivers do not have current pediatric CPR and First Aid training.

Resolution: Corrected: 2021-09-23

CRITICALCOMPLIANCE746.4907(d)Sep 2, 2021

The loose-fill surfacing in both playgrounds measured less than 3 inches in depth. Director stated mulch has been ordered and will be installed by the end of the month.

Resolution: Corrected: 2021-09-30

CRITICALCOMPLIANCE746.4907(d)Sep 2, 2021

The loose-fill surfacing in both playgrounds measured less than 3 inches in depth. Director stated mulch has been ordered and will be installed by the end of the month.

Resolution: Corrected: 2021-09-30

CRITICALSAFETY746.3701Sep 2, 2021

At least two classrooms had a plugged in wax burner with hot liquid that was accessible to children.

Resolution: Corrected: 2021-09-02

CRITICALSTAFFING746.1315(b)Sep 2, 2021

Three caregivers do not have current pediatric CPR and First Aid training.

Resolution: Corrected: 2021-09-23

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Frequently Asked Questions

What is Pinnacle Montessori Academy of Alamo Ranch's safety grade?

Pinnacle Montessori Academy of Alamo Ranch has a safety grade of F (Poor) based on state inspection data. The composite score is 0.0 out of 100.

How many violations does Pinnacle Montessori Academy of Alamo Ranch have?

Pinnacle Montessori Academy of Alamo Ranch has 201 total violations on record, including 171 critical, 30 serious, and 0 minor.

When was Pinnacle Montessori Academy of Alamo Ranch last inspected?

Pinnacle Montessori Academy of Alamo Ranch was last inspected on January 12, 2026.

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