House of Neighborly Service

407 N CALAVERAS, San Antonio, TX 78207Open
F

Data Freshness & Provenance

Inspection coverage

15 inspections on record

Active providers

License status: Open

Last refreshed

April 1, 2026

Latest inspection

October 23, 2025

Provenance

Texas licensing inspections and DaycareCheck scoring

Quick Facts

These facts are normalized from the official record so they can be quoted directly.

Updated April 1, 2026

Provider
House of Neighborly Service
License number
816535
Location
407 N CALAVERAS, San Antonio, TX 78207
Status
Open
Safety grade
F (Poor), score 3.0/100
Inspection record
15 inspections, last inspected October 23, 2025
Provenance
Official state licensing inspections and DaycareCheck scoring. Last refreshed April 1, 2026.

Safety Scorecard

F
Poor3.0 / 100
Health10/100
Safety0/100
Staffing0/100
Compliance0/100

52

Total Violations

Oct 23, 2025

Last Inspection

62

Capacity

Violation Timeline

Violations by month over the last 3 years, colored by severity.

All Violations (52)

CRITICALCOMPLIANCE746.3415(12)Oct 23, 2025

A caregiver in the toddler classroom didn't wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.3415(12)Oct 23, 2025

A caregiver in the toddler classroom didn't wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.

Resolution: Corrected at inspection

CRITICALSAFETY746.1205(a)(4)Aug 5, 2025

Based on the interviews conducted with the teachers, parent and administration inadequate supervision was determined to have occurred when a child was found in the preschool classroom unsupervised.

Resolution: Corrected: 2025-08-18

CRITICALSAFETY746.1205(a)(4)Aug 5, 2025

Based on the interviews conducted with the teachers, parent and administration inadequate supervision was determined to have occurred when a child was found in the preschool classroom unsupervised.

Resolution: Corrected: 2025-08-18

CRITICALHEALTH746.3317(6)Sep 10, 2024

In the toddler classroom a snack was provided on the bare table. This was corrected when napkins were provided for the children.

Resolution: Corrected at inspection

CRITICALHEALTH746.3317(6)Sep 10, 2024

In the toddler classroom a snack was provided on the bare table. This was corrected when napkins were provided for the children.

Resolution: Corrected at inspection

CRITICALHEALTH746.3407(12)Aug 30, 2024

Lysol spray and cleaning wipes were observed in the PreK classroom accessible to children. NOTE: This was corrected at inspection when they were removed.

Resolution: Corrected: 2024-08-30

SERIOUSSTAFFING746.1309(f)Aug 30, 2024

One of the five staff files was missing medication training.

Resolution: Corrected: 2024-09-06

CRITICALSTAFFING746.1205(a)(2)Aug 30, 2024

In the PreK classroom the caregiver stated there were 13 children in care when we verified there were 11.

Resolution: Corrected: 2024-08-30

CRITICALHEALTH746.3407(12)Aug 30, 2024

Lysol spray and cleaning wipes were observed in the PreK classroom accessible to children. NOTE: This was corrected at inspection when they were removed.

Resolution: Corrected: 2024-08-30

SERIOUSCOMPLIANCE746.603(a)(4)Aug 30, 2024

One of the six children files were missing immunization records at the time of the inspection.

Resolution: Corrected: 2024-09-30

SERIOUSSTAFFING746.1309(f)Aug 30, 2024

One of the five staff files was missing medication training.

Resolution: Corrected: 2024-09-06

CRITICALSTAFFING746.1205(a)(2)Aug 30, 2024

In the PreK classroom the caregiver stated there were 13 children in care when we verified there were 11.

Resolution: Corrected: 2024-08-30

SERIOUSCOMPLIANCE746.603(a)(4)Aug 30, 2024

One of the six children files were missing immunization records at the time of the inspection.

Resolution: Corrected: 2024-09-30

SERIOUSSTAFFING746.1309(a)Jan 22, 2024

One of the six staff members is missing 14 hours of annual training for 2022-2023

Resolution: Corrected: 2024-02-22

SERIOUSSTAFFING746.1311(a)Jan 22, 2024

The director is missing 21 hours of required annual training for 2022-2023 which includes management training.

Resolution: Corrected: 2024-02-22

CRITICALSAFETY746.605(6)Jan 22, 2024

Three of the six children files were missing the emergency addresses. One of the six children files was missing the healthcare/physician information.

Resolution: Corrected: 2024-01-29

SERIOUSSTAFFING746.1309(a)Jan 22, 2024

One of the six staff members is missing 14 hours of annual training for 2022-2023

Resolution: Corrected: 2024-02-22

SERIOUSSTAFFING746.1311(a)Jan 22, 2024

The director is missing 21 hours of required annual training for 2022-2023 which includes management training.

Resolution: Corrected: 2024-02-22

CRITICALSAFETY746.605(6)Jan 22, 2024

Three of the six children files were missing the emergency addresses. One of the six children files was missing the healthcare/physician information.

Resolution: Corrected: 2024-01-29

CRITICALSTAFFING746.5537(a)(3)Feb 8, 2023

No documentation of the smoke detector, fire extinguisher or carbon monoxide was provided at the time of inspection. NOTE: This was corrected the inspection.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.613(b)Feb 8, 2023

Two of the six children files didn't have a current immunization record on file.

Resolution: Corrected: 2023-03-08

CRITICALCOMPLIANCE746.613(b)Feb 8, 2023

Two of the six children files didn't have a current immunization record on file.

Resolution: Corrected: 2023-03-08

CRITICALSTAFFING746.5537(a)(3)Feb 8, 2023

No documentation of the smoke detector, fire extinguisher or carbon monoxide was provided at the time of inspection. NOTE: This was corrected the inspection.

Resolution: Corrected at inspection

CRITICALSTAFFING746.1309(d)Feb 8, 2023

Two of the six staff files did not have 2021-2022 annual training for the following; Recognizing and preventing shaken baby syndrome and abusive head trauma. Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain development.

Resolution: Corrected: 2023-03-01

CRITICALSTAFFING746.1309(d)Feb 8, 2023

Two of the six staff files did not have 2021-2022 annual training for the following; Recognizing and preventing shaken baby syndrome and abusive head trauma. Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain development.

Resolution: Corrected: 2023-03-01

CRITICALSAFETY746.4601(5)Jan 4, 2023

Toddler playground boarders was observed not to be secured as the screw was missing and protruding sticking up out of the black plastic boarders posing a tripping hazard. In addition to the bike ramp that was observed lifted posing a tripping hazard.

Resolution: Corrected: 2023-01-09

CRITICALSAFETY746.4601(5)Jan 4, 2023

Toddler playground boarders was observed not to be secured as the screw was missing and protruding sticking up out of the black plastic boarders posing a tripping hazard. In addition to the bike ramp that was observed lifted posing a tripping hazard.

Resolution: Corrected: 2023-01-09

CRITICALHEALTH746.605(12)Jul 18, 2022

One of the six children files is missing Authorization information. Two of the six children files were missing admission dates. (Corrected at inspection) Five of the six children did not have special care information. One child with no food allergy information. Three of the children files did not have either the address or phone number for emergency contacts.

Resolution: Corrected: 2022-08-01

SERIOUSSTAFFING746.1309(f)Jul 18, 2022

The following trainings were not available in the files for the six staff files: Emergency Preparedness Communicable diseases Food allergies Understanding building and premises and Handling, storing, and disposing of hazard material Four of the six staff did not have Abuse and Neglect training available.

Resolution: Corrected: 2022-08-18

CRITICALHEALTH746.605(12)Jul 18, 2022

One of the six children files is missing Authorization information. Two of the six children files were missing admission dates. (Corrected at inspection) Five of the six children did not have special care information. One child with no food allergy information. Three of the children files did not have either the address or phone number for emergency contacts.

Resolution: Corrected: 2022-08-01

SERIOUSSTAFFING746.1309(f)Jul 18, 2022

The following trainings were not available in the files for the six staff files: Emergency Preparedness Communicable diseases Food allergies Understanding building and premises and Handling, storing, and disposing of hazard material Four of the six staff did not have Abuse and Neglect training available.

Resolution: Corrected: 2022-08-18

CRITICALSAFETY746.5202(3)Jul 8, 2022

The emergency preparedness plan did not specify procedures for; Communicating with authorities, Relocation diagram, Essential documents Continue care, and Reunification.

Resolution: Corrected: 2022-08-08

CRITICALCOMPLIANCE746.4751(a)Jul 8, 2022

Documentation of the building grounds checklist was available for review. NOTE: Corrected at inspection when the building grounds checklist was conducted.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE746.4135(b)Jul 8, 2022

The certified product safety Form 2885 was not available for review. NOTE: This was corrected when the website was reviewed recall notices.

Resolution: Corrected at inspection

CRITICALSAFETY746.5307(b)Jul 8, 2022

Both fire extinguishers in the building were last served on February 2019.

Resolution: Corrected: 2022-07-22

CRITICALSAFETY746.5101(a)Jul 8, 2022

A current fire inspection was not available for review.

Resolution: Corrected: 2022-08-26

CRITICALHEALTH746.3317(6)Jul 8, 2022

The PreK classroom was observed eating on the floor while watching a movie. NOTE: This was corrected when the children were moved to the table to finish eating.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE746.2207(c)(4)Jul 8, 2022

The PreK classroom was observed eating a snack while watching a movie. NOTE: This was corrected when the television was turned off.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.5319Jul 8, 2022

Documentation of inspecting smoke detector, carbon monoxide, and fire extinguisher were not available for review.

Resolution: Corrected: 2022-07-15

CRITICALSAFETY746.3701Jul 8, 2022

In the PreK classroom cabinet under the sink a bottle of Bleach was found to be accessible to the children. No childproof locks was observed. NOTE: This was corrected as the bottle was removed to a cabinet with a lock and key.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE746.601(c)Jul 8, 2022

Children files were not available for review.

Resolution: Corrected: 2022-07-08

CRITICALSAFETY746.5202(3)Jul 8, 2022

The emergency preparedness plan did not specify procedures for; Communicating with authorities, Relocation diagram, Essential documents Continue care, and Reunification.

Resolution: Corrected: 2022-08-08

CRITICALCOMPLIANCE746.4751(a)Jul 8, 2022

Documentation of the building grounds checklist was available for review. NOTE: Corrected at inspection when the building grounds checklist was conducted.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE746.4135(b)Jul 8, 2022

The certified product safety Form 2885 was not available for review. NOTE: This was corrected when the website was reviewed recall notices.

Resolution: Corrected at inspection

CRITICALSAFETY746.5307(b)Jul 8, 2022

Both fire extinguishers in the building were last served on February 2019.

Resolution: Corrected: 2022-07-22

CRITICALSAFETY746.5101(a)Jul 8, 2022

A current fire inspection was not available for review.

Resolution: Corrected: 2022-08-26

SERIOUSCOMPLIANCE746.2207(c)(4)Jul 8, 2022

The PreK classroom was observed eating a snack while watching a movie. NOTE: This was corrected when the television was turned off.

Resolution: Corrected at inspection

CRITICALHEALTH746.3317(6)Jul 8, 2022

The PreK classroom was observed eating on the floor while watching a movie. NOTE: This was corrected when the children were moved to the table to finish eating.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.5319Jul 8, 2022

Documentation of inspecting smoke detector, carbon monoxide, and fire extinguisher were not available for review.

Resolution: Corrected: 2022-07-15

CRITICALSAFETY746.3701Jul 8, 2022

In the PreK classroom cabinet under the sink a bottle of Bleach was found to be accessible to the children. No childproof locks was observed. NOTE: This was corrected as the bottle was removed to a cabinet with a lock and key.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE746.601(c)Jul 8, 2022

Children files were not available for review.

Resolution: Corrected: 2022-07-08

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Frequently Asked Questions

What is House of Neighborly Service's safety grade?

House of Neighborly Service has a safety grade of F (Poor) based on state inspection data. The composite score is 3.0 out of 100.

How many violations does House of Neighborly Service have?

House of Neighborly Service has 52 total violations on record, including 36 critical, 16 serious, and 0 minor.

When was House of Neighborly Service last inspected?

House of Neighborly Service was last inspected on October 23, 2025.

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