Caring Heart Residential Care Services LLC

9343 MINERAL ROCK LN, Richmond, TX 77407Open
F

Data Freshness & Provenance

Inspection coverage

319 inspections on record

Active providers

License status: Open

Last refreshed

April 3, 2026

Latest inspection

March 24, 2026

Provenance

Texas licensing inspections and DaycareCheck scoring

Quick Facts

These facts are normalized from the official record so they can be quoted directly.

Updated April 3, 2026

Provider
Caring Heart Residential Care Services LLC
License number
1684228
Location
9343 MINERAL ROCK LN, Richmond, TX 77407
Status
Open
Safety grade
F (Poor), score 0.0/100
Inspection record
319 inspections, last inspected March 24, 2026
Provenance
Official state licensing inspections and DaycareCheck scoring. Last refreshed April 3, 2026.

Safety Scorecard

F
Poor0.0 / 100
Health0/100
Safety0/100
Staffing0/100
Compliance0/100

333

Total Violations

Mar 24, 2026

Last Inspection

15

Capacity

Violation Timeline

Violations by month over the last 3 years, colored by severity.

All Violations (333)

SERIOUSCOMPLIANCE748.303(a)(6)(A)Mar 4, 2026

During a monitoring inspection there was 1 serious incident report that indicated a child was arrested and taken to juvenile detention. The incident was reported to DFPS worker, but was not reported to licensing.

Resolution: Corrected: 2026-03-11

SERIOUSCOMPLIANCE748.303(a)(6)(A)Mar 4, 2026

During a monitoring inspection there was 1 serious incident report that indicated a child was arrested and taken to juvenile detention. The incident was reported to DFPS worker, but was not reported to licensing.

Resolution: Corrected: 2026-03-11

SERIOUSCOMPLIANCE748.303(a)(6)(A)Mar 4, 2026

During a monitoring inspection there was 1 serious incident report that indicated a child was arrested and taken to juvenile detention. The incident was reported to DFPS worker, but was not reported to licensing.

Resolution: Corrected: 2026-03-11

CRITICALCOMPLIANCE748.2307(9)Dec 16, 2025

It was indicated a child was yelled at by a staff in a threatening manner without a reason during a zoom call the child had with bio parent and Case worker.

Resolution: Corrected: 2026-02-27

CRITICALCOMPLIANCE748.2307(9)Dec 16, 2025

It was indicated a child was yelled at by a staff in a threatening manner without a reason during a zoom call the child had with bio parent and Case worker.

Resolution: Corrected: 2026-02-27

CRITICALCOMPLIANCE748.2307(9)Dec 16, 2025

It was indicated a child was yelled at by a staff in a threatening manner without a reason during a zoom call the child had with bio parent and Case worker.

Resolution: Corrected: 2026-02-27

SERIOUSCOMPLIANCE748.3301(a)(2)Oct 16, 2025

During the walkthrough of the home, multiple holes were observed that were covered with paper and had not been fixed. The carpet in the home appeared to be dirty there was a lot of dust collected on the baseboards of the walls.

Resolution: Corrected: 2025-10-16

SERIOUSCOMPLIANCE748.3301(a)(2)Oct 16, 2025

During the walkthrough of the home, multiple holes were observed that were covered with paper and had not been fixed. The carpet in the home appeared to be dirty there was a lot of dust collected on the baseboards of the walls.

Resolution: Corrected: 2025-10-16

SERIOUSCOMPLIANCE748.3301(a)(2)Oct 16, 2025

During the walkthrough of the home, multiple holes were observed that were covered with paper and had not been fixed. The carpet in the home appeared to be dirty there was a lot of dust collected on the baseboards of the walls.

Resolution: Corrected: 2025-10-16

SERIOUSCOMPLIANCE748.3301(a)(2)Oct 16, 2025

During the walkthrough of the home, multiple holes were observed that were covered with paper and had not been fixed. The carpet in the home appeared to be dirty there was a lot of dust collected on the baseboards of the walls.

Resolution: Corrected: 2025-10-16

SERIOUSCOMPLIANCE748.3301(a)(2)Aug 28, 2025

During the walkthrough of the home, multiple holes were observed that were covered with paper and had not been fixed. The carpet in the home appeared to be dirty there was a lot of dust collected on the baseboards of the walls.

Resolution: Corrected: 2025-10-02

SERIOUSCOMPLIANCE748.3301(a)(2)Aug 28, 2025

During the walkthrough of the home, multiple holes were observed that were covered with paper and had not been fixed. The carpet in the home appeared to be dirty there was a lot of dust collected on the baseboards of the walls.

Resolution: Corrected: 2025-10-02

SERIOUSCOMPLIANCE748.3301(a)(2)Aug 28, 2025

During the walkthrough of the home, multiple holes were observed that were covered with paper and had not been fixed. The carpet in the home appeared to be dirty there was a lot of dust collected on the baseboards of the walls.

Resolution: Corrected: 2025-10-02

SERIOUSCOMPLIANCE748.3301(a)(2)Aug 28, 2025

During the walkthrough of the home, multiple holes were observed that were covered with paper and had not been fixed. The carpet in the home appeared to be dirty there was a lot of dust collected on the baseboards of the walls.

Resolution: Corrected: 2025-10-02

SERIOUSCOMPLIANCE748.3271(5)Apr 24, 2025

A first aid was not found during this inspection.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE748.303(a)(9)(A)Apr 24, 2025

An incident report was reported to the hotline 2 days after the incident happened.

Resolution: Corrected: 2025-05-27

SERIOUSCOMPLIANCE748.3271(5)Apr 24, 2025

A first aid was not found during this inspection.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE748.3271(5)Apr 24, 2025

A first aid was not found during this inspection.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE748.303(a)(9)(A)Apr 24, 2025

An incident report was reported to the hotline 2 days after the incident happened.

Resolution: Corrected: 2025-05-27

SERIOUSCOMPLIANCE748.3271(5)Apr 24, 2025

A first aid was not found during this inspection.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE748.303(a)(9)(A)Apr 24, 2025

An incident report was reported to the hotline 2 days after the incident happened.

Resolution: Corrected: 2025-05-27

CRITICALCOMPLIANCE748.303(a)(9)(A)Apr 24, 2025

An incident report was reported to the hotline 2 days after the incident happened.

Resolution: Corrected: 2025-05-27

CRITICALCOMPLIANCE748.2303(a)Sep 16, 2024

Multiple children advised of being hit by staff.

Resolution: Corrected: 2024-11-18

CRITICALCOMPLIANCE748.2303(a)Sep 15, 2024

Multiple children advised of being hit by staff.

Resolution: Corrected: 2024-11-18

CRITICALCOMPLIANCE748.2303(a)Sep 15, 2024

Multiple children advised of being hit by staff.

Resolution: Corrected: 2024-11-18

CRITICALCOMPLIANCE748.2303(a)Sep 15, 2024

Multiple children advised of being hit by staff.

Resolution: Corrected: 2024-11-18

SERIOUSSAFETY748.3117(a)Jul 24, 2024

The purpose of this rule is to prevent harm to children from risks associated with fire in the facility.

Resolution: Corrected: 2024-07-31

SERIOUSCOMPLIANCE748.3303(a)(2)Jul 24, 2024

Damaged doors & window blinds, broken furniture, and wall stains were observed.

Resolution: Corrected: 2024-07-31

SERIOUSSAFETY748.3117(a)Jul 24, 2024

The purpose of this rule is to prevent harm to children from risks associated with fire in the facility.

Resolution: Corrected: 2024-07-31

SERIOUSCOMPLIANCE748.3303(a)(2)Jul 24, 2024

Damaged doors & window blinds, broken furniture, and wall stains were observed.

Resolution: Corrected: 2024-07-31

SERIOUSSAFETY748.3117(a)Jul 24, 2024

The purpose of this rule is to prevent harm to children from risks associated with fire in the facility.

Resolution: Corrected: 2024-07-31

SERIOUSSAFETY748.3117(a)Jul 24, 2024

The purpose of this rule is to prevent harm to children from risks associated with fire in the facility.

Resolution: Corrected: 2024-07-31

SERIOUSCOMPLIANCE748.3303(a)(2)Jul 24, 2024

Damaged doors & window blinds, broken furniture, and wall stains were observed.

Resolution: Corrected: 2024-07-31

SERIOUSCOMPLIANCE748.3303(a)(2)Jul 24, 2024

Damaged doors & window blinds, broken furniture, and wall stains were observed.

Resolution: Corrected: 2024-07-31

SERIOUSSTAFFING748.151(3)Jul 19, 2024

Records reviewed showed clerical errors.

Resolution: Corrected: 2024-07-31

SERIOUSSTAFFING748.935(a)(2)Jul 19, 2024

Records reviewed show staff did not renew annual trainings timely.

Resolution: Corrected: 2024-07-31

SERIOUSSTAFFING748.935(a)(2)Jul 18, 2024

Records reviewed show staff did not renew annual trainings timely.

Resolution: Corrected: 2024-07-31

SERIOUSSTAFFING748.935(a)(2)Jul 18, 2024

Records reviewed show staff did not renew annual trainings timely.

Resolution: Corrected: 2024-07-31

SERIOUSSTAFFING748.151(3)Jul 18, 2024

Records reviewed showed clerical errors.

Resolution: Corrected: 2024-07-31

SERIOUSSTAFFING748.151(3)Jul 18, 2024

Records reviewed showed clerical errors.

Resolution: Corrected: 2024-07-31

SERIOUSSTAFFING748.935(a)(2)Jul 18, 2024

Records reviewed show staff did not renew annual trainings timely.

Resolution: Corrected: 2024-07-31

SERIOUSSTAFFING748.151(3)Jul 18, 2024

Records reviewed showed clerical errors.

Resolution: Corrected: 2024-07-31

CRITICALCOMPLIANCE748.1101(b)(4)(A)(ii)Apr 19, 2024

Children reported that one direct staff yelled at the residence, and threatened to hit the residence.

Resolution: Corrected: 2024-05-10

CRITICALCOMPLIANCE748.1101(b)(4)(A)(ii)Apr 19, 2024

Children reported that one direct staff yelled at the residence, and threatened to hit the residence.

Resolution: Corrected: 2024-05-10

CRITICALCOMPLIANCE748.1101(b)(4)(A)(ii)Apr 19, 2024

Children reported that one direct staff yelled at the residence, and threatened to hit the residence.

Resolution: Corrected: 2024-05-10

CRITICALCOMPLIANCE748.1101(b)(4)(A)(ii)Apr 19, 2024

Children reported that one direct staff yelled at the residence, and threatened to hit the residence.

Resolution: Corrected: 2024-05-10

CRITICALSAFETY748.685(a)(5)Oct 22, 2023

It was determined that a caregiver did not intervene when there was an altercation between three residents.

Resolution: Corrected: 2023-12-28

CRITICALSAFETY748.685(a)(5)Oct 22, 2023

It was determined that a caregiver did not intervene when there was an altercation between three residents.

Resolution: Corrected: 2023-12-28

CRITICALSAFETY748.685(a)(5)Oct 22, 2023

It was determined that a caregiver did not intervene when there was an altercation between three residents.

Resolution: Corrected: 2023-12-28

CRITICALSAFETY748.685(a)(5)Oct 22, 2023

It was determined that a caregiver did not intervene when there was an altercation between three residents.

Resolution: Corrected: 2023-12-28

SERIOUSSTAFFING748.363(4)Dec 7, 2022

3 out of 3 staff files reviewed did contain proof of education.

Resolution: Corrected: 2022-12-21

SERIOUSSTAFFING748.363(4)Dec 7, 2022

3 out of 3 staff files reviewed did contain proof of education.

Resolution: Corrected: 2022-12-21

SERIOUSSTAFFING748.363(4)Dec 7, 2022

3 out of 3 staff files reviewed did contain proof of education.

Resolution: Corrected: 2022-12-21

SERIOUSSTAFFING748.363(4)Dec 7, 2022

3 out of 3 staff files reviewed did contain proof of education.

Resolution: Corrected: 2022-12-21

CRITICALCOMPLIANCE748.303(a)(5)(A)Oct 22, 2022

The operation failed to report sexual abuse against a child in care by another resident.

Resolution: Corrected: 2022-12-12

CRITICALCOMPLIANCE748.303(a)(5)(A)Oct 21, 2022

The operation failed to report sexual abuse against a child in care by another resident.

Resolution: Corrected: 2022-12-12

CRITICALCOMPLIANCE748.303(a)(5)(A)Oct 21, 2022

The operation failed to report sexual abuse against a child in care by another resident.

Resolution: Corrected: 2022-12-12

CRITICALCOMPLIANCE748.303(a)(5)(A)Oct 21, 2022

The operation failed to report sexual abuse against a child in care by another resident.

Resolution: Corrected: 2022-12-12

CRITICALCOMPLIANCE745.8641Sep 21, 2022

Condition 1: Condition Met/Partially Due Condition 2: Condition Met Condition 3: not due Condition 4: Condition Met Condition 5: Condition Met/Partially due Condition 6: Condition Met Condition 7: Condition Met Per condition 1 and condition 5, the operation was supposed to provide documentation to Licensing by 9/1/2022. This documentation was received late on 9/8/2022 and 9/13/2022.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE745.8641Sep 21, 2022

Condition 1: Condition Met/Partially Due Condition 2: Condition Met Condition 3: not due Condition 4: Condition Met Condition 5: Condition Met/Partially due Condition 6: Condition Met Condition 7: Condition Met Per condition 1 and condition 5, the operation was supposed to provide documentation to Licensing by 9/1/2022. This documentation was received late on 9/8/2022 and 9/13/2022.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE745.8641Sep 21, 2022

Condition 1: Condition Met/Partially Due Condition 2: Condition Met Condition 3: not due Condition 4: Condition Met Condition 5: Condition Met/Partially due Condition 6: Condition Met Condition 7: Condition Met Per condition 1 and condition 5, the operation was supposed to provide documentation to Licensing by 9/1/2022. This documentation was received late on 9/8/2022 and 9/13/2022.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE745.8641Sep 21, 2022

Condition 1: Condition Met/Partially Due Condition 2: Condition Met Condition 3: not due Condition 4: Condition Met Condition 5: Condition Met/Partially due Condition 6: Condition Met Condition 7: Condition Met Per condition 1 and condition 5, the operation was supposed to provide documentation to Licensing by 9/1/2022. This documentation was received late on 9/8/2022 and 9/13/2022.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE745.8641Sep 6, 2022

Condition 1: not due Condition 2: not due Condition 3: not due Condition 4: Condition Met Condition 5: not due Condition 6: Deficient/not met Condition 7: Condition Met The operation did not provide all required documentation to meet the condition regarding physical site repairs (Condition 6). The operation has not provided a sufficient plan to meet the requirements of Condition 6, a physical site tracking log, and other documentation.

Resolution: Corrected: 2022-09-08

CRITICALCOMPLIANCE745.8641Sep 6, 2022

Condition 1: not due Condition 2: not due Condition 3: not due Condition 4: Condition Met Condition 5: not due Condition 6: Deficient/not met Condition 7: Condition Met The operation did not provide all required documentation to meet the condition regarding physical site repairs (Condition 6). The operation has not provided a sufficient plan to meet the requirements of Condition 6, a physical site tracking log, and other documentation.

Resolution: Corrected: 2022-09-08

CRITICALCOMPLIANCE745.8641Sep 6, 2022

Condition 1: not due Condition 2: not due Condition 3: not due Condition 4: Condition Met Condition 5: not due Condition 6: Deficient/not met Condition 7: Condition Met The operation did not provide all required documentation to meet the condition regarding physical site repairs (Condition 6). The operation has not provided a sufficient plan to meet the requirements of Condition 6, a physical site tracking log, and other documentation.

Resolution: Corrected: 2022-09-08

CRITICALCOMPLIANCE745.8641Sep 6, 2022

Condition 1: not due Condition 2: not due Condition 3: not due Condition 4: Condition Met Condition 5: not due Condition 6: Deficient/not met Condition 7: Condition Met The operation did not provide all required documentation to meet the condition regarding physical site repairs (Condition 6). The operation has not provided a sufficient plan to meet the requirements of Condition 6, a physical site tracking log, and other documentation.

Resolution: Corrected: 2022-09-08

CRITICALCOMPLIANCE745.8641Aug 29, 2022

Condition 1: not due Condition 2: not due Condition 3: not due Condition 4: Condition Met Condition 5: not due Condition 6: Deficient/not met Condition 7: Deficient/not met The operation did not have the probation notice posted near the entrance or anywhere in the operation. This was corrected once it was brought to the Director and Administrator's attention. Condition 7 states that the Administrator must submit to RCCR by 5:00 p.m. each Friday his/her schedule for the following week. The operation has not been providing their schedule by 5:00pm each Friday. Instead, it has been provided after the deadline at various times. The operation did not provide all required documentation to meet the condition regarding physical site repairs (Condition 6). The operation also did not provide it once it was developed.

Resolution: Corrected: 2022-09-02

CRITICALCOMPLIANCE745.8641Aug 29, 2022

Condition 1: not due Condition 2: not due Condition 3: not due Condition 4: Condition Met Condition 5: not due Condition 6: Deficient/not met Condition 7: Deficient/not met The operation did not have the probation notice posted near the entrance or anywhere in the operation. This was corrected once it was brought to the Director and Administrator's attention. Condition 7 states that the Administrator must submit to RCCR by 5:00 p.m. each Friday his/her schedule for the following week. The operation has not been providing their schedule by 5:00pm each Friday. Instead, it has been provided after the deadline at various times. The operation did not provide all required documentation to meet the condition regarding physical site repairs (Condition 6). The operation also did not provide it once it was developed.

Resolution: Corrected: 2022-09-02

CRITICALCOMPLIANCE745.8641Aug 29, 2022

Condition 1: not due Condition 2: not due Condition 3: not due Condition 4: Condition Met Condition 5: not due Condition 6: Deficient/not met Condition 7: Deficient/not met The operation did not have the probation notice posted near the entrance or anywhere in the operation. This was corrected once it was brought to the Director and Administrator's attention. Condition 7 states that the Administrator must submit to RCCR by 5:00 p.m. each Friday his/her schedule for the following week. The operation has not been providing their schedule by 5:00pm each Friday. Instead, it has been provided after the deadline at various times. The operation did not provide all required documentation to meet the condition regarding physical site repairs (Condition 6). The operation also did not provide it once it was developed.

Resolution: Corrected: 2022-09-02

CRITICALCOMPLIANCE745.8641Aug 29, 2022

Condition 1: not due Condition 2: not due Condition 3: not due Condition 4: Condition Met Condition 5: not due Condition 6: Deficient/not met Condition 7: Deficient/not met The operation did not have the probation notice posted near the entrance or anywhere in the operation. This was corrected once it was brought to the Director and Administrator's attention. Condition 7 states that the Administrator must submit to RCCR by 5:00 p.m. each Friday his/her schedule for the following week. The operation has not been providing their schedule by 5:00pm each Friday. Instead, it has been provided after the deadline at various times. The operation did not provide all required documentation to meet the condition regarding physical site repairs (Condition 6). The operation also did not provide it once it was developed.

Resolution: Corrected: 2022-09-02

MINORCOMPLIANCE748.1341(a)Jul 1, 2022

Operation failed to send the required 14-day planning review notice in a timely manner.

Resolution: Corrected: 2022-09-05

CRITICALCOMPLIANCE748.303(a)(5)(A)Jul 1, 2022

The operation failed to report multiple serious incidents to licensing.

Resolution: Corrected: 2022-08-31

CRITICALCOMPLIANCE748.303(a)(5)(A)Jul 1, 2022

The operation failed to report multiple serious incidents to licensing.

Resolution: Corrected: 2022-08-31

CRITICALCOMPLIANCE748.303(a)(5)(A)Jul 1, 2022

The operation failed to report multiple serious incidents to licensing.

Resolution: Corrected: 2022-08-31

CRITICALCOMPLIANCE748.303(a)(5)(A)Jul 1, 2022

The operation failed to report multiple serious incidents to licensing.

Resolution: Corrected: 2022-08-31

MINORCOMPLIANCE748.1341(a)Jul 1, 2022

Operation failed to send the required 14-day planning review notice in a timely manner.

Resolution: Corrected: 2022-09-05

MINORCOMPLIANCE748.1341(a)Jul 1, 2022

Operation failed to send the required 14-day planning review notice in a timely manner.

Resolution: Corrected: 2022-09-05

MINORCOMPLIANCE748.1341(a)Jul 1, 2022

Operation failed to send the required 14-day planning review notice in a timely manner.

Resolution: Corrected: 2022-09-05

SERIOUSHEALTH748.2151(c)(3)Jun 29, 2022

During review of medication records -A.H. On 1/11/22 and 1/26/2022 Dr. Thompson did a medication review for the child and he was prescribed Trazodone 100 mg 1 tab @ PM (PRN). Medication log reviewed for January shows the staff incorrectly wrote the wrong strength. On 2/8/2022 Dr. Thompson did a medication review for the child and changed the Trazodone 100mg to 50mg 1 tab @ PM (PRN). February and March Medication log shows the staff gave the correct dosage and strength for the child.

Resolution: Corrected: 2022-07-18

SERIOUSHEALTH748.2151(c)(3)Jun 29, 2022

During review of medication records -A.H. On 1/11/22 and 1/26/2022 Dr. Thompson did a medication review for the child and he was prescribed Trazodone 100 mg 1 tab @ PM (PRN). Medication log reviewed for January shows the staff incorrectly wrote the wrong strength. On 2/8/2022 Dr. Thompson did a medication review for the child and changed the Trazodone 100mg to 50mg 1 tab @ PM (PRN). February and March Medication log shows the staff gave the correct dosage and strength for the child.

Resolution: Corrected: 2022-07-18

SERIOUSHEALTH748.2151(c)(3)Jun 29, 2022

During review of medication records -A.H. On 1/11/22 and 1/26/2022 Dr. Thompson did a medication review for the child and he was prescribed Trazodone 100 mg 1 tab @ PM (PRN). Medication log reviewed for January shows the staff incorrectly wrote the wrong strength. On 2/8/2022 Dr. Thompson did a medication review for the child and changed the Trazodone 100mg to 50mg 1 tab @ PM (PRN). February and March Medication log shows the staff gave the correct dosage and strength for the child.

Resolution: Corrected: 2022-07-18

SERIOUSHEALTH748.2151(c)(3)Jun 29, 2022

During review of medication records -A.H. On 1/11/22 and 1/26/2022 Dr. Thompson did a medication review for the child and he was prescribed Trazodone 100 mg 1 tab @ PM (PRN). Medication log reviewed for January shows the staff incorrectly wrote the wrong strength. On 2/8/2022 Dr. Thompson did a medication review for the child and changed the Trazodone 100mg to 50mg 1 tab @ PM (PRN). February and March Medication log shows the staff gave the correct dosage and strength for the child.

Resolution: Corrected: 2022-07-18

CRITICALCOMPLIANCE748.507(1)Jun 24, 2022

A caregiver displayed a lack of self -control when he punched a hole in a wall.

Resolution: Corrected: 2022-08-05

CRITICALCOMPLIANCE748.507(1)Jun 24, 2022

A caregiver displayed a lack of self -control when he punched a hole in a wall.

Resolution: Corrected: 2022-08-05

CRITICALCOMPLIANCE748.507(1)Jun 24, 2022

A caregiver displayed a lack of self -control when he punched a hole in a wall.

Resolution: Corrected: 2022-08-05

CRITICALCOMPLIANCE748.507(1)Jun 24, 2022

A caregiver displayed a lack of self -control when he punched a hole in a wall.

Resolution: Corrected: 2022-08-05

SERIOUSHEALTH748.2151(c)(3)Jun 16, 2022

Several medication records reviewed were missing the reason the medication was prescribed.

Resolution: Corrected: 2022-06-23

SERIOUSHEALTH748.2151(c)(3)Jun 16, 2022

Several medication records reviewed were missing the reason the medication was prescribed.

Resolution: Corrected: 2022-06-23

SERIOUSHEALTH748.2151(c)(3)Jun 16, 2022

Several medication records reviewed were missing the reason the medication was prescribed.

Resolution: Corrected: 2022-06-23

SERIOUSHEALTH748.2151(c)(3)Jun 16, 2022

Several medication records reviewed were missing the reason the medication was prescribed.

Resolution: Corrected: 2022-06-23

SERIOUSCOMPLIANCE748.3303(a)(2)Jun 2, 2022

There is a hole in a wall in the children's bedroom downstairs. The restroom downstairs has strong urine ordor.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE748.3303(a)(2)Jun 2, 2022

There is a hole in a wall in the children's bedroom downstairs. The restroom downstairs has strong urine ordor.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE748.3303(a)(2)Jun 2, 2022

There is a hole in a wall in the children's bedroom downstairs. The restroom downstairs has strong urine ordor.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE748.3303(a)(2)Jun 2, 2022

There is a hole in a wall in the children's bedroom downstairs. The restroom downstairs has strong urine ordor.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE748.1101(b)(4)(A)(vii)Mar 31, 2022

Staff recorded an exchange between an adult asking a child what day the incident occurred, the child says that he believes it occurred on a Friday, and is then asked how he was "scratched" and then the adult says that "he scratches himself, then why are you saying they scratched you."

Resolution: Corrected: 2022-09-02

CRITICALCOMPLIANCE748.1101(b)(4)(A)(vii)Mar 31, 2022

Staff recorded an exchange between an adult asking a child what day the incident occurred, the child says that he believes it occurred on a Friday, and is then asked how he was "scratched" and then the adult says that "he scratches himself, then why are you saying they scratched you."

Resolution: Corrected: 2022-09-02

CRITICALCOMPLIANCE748.1101(b)(4)(A)(vii)Mar 31, 2022

Staff recorded an exchange between an adult asking a child what day the incident occurred, the child says that he believes it occurred on a Friday, and is then asked how he was "scratched" and then the adult says that "he scratches himself, then why are you saying they scratched you."

Resolution: Corrected: 2022-09-02

CRITICALCOMPLIANCE748.1101(b)(4)(A)(vii)Mar 31, 2022

Staff recorded an exchange between an adult asking a child what day the incident occurred, the child says that he believes it occurred on a Friday, and is then asked how he was "scratched" and then the adult says that "he scratches himself, then why are you saying they scratched you."

Resolution: Corrected: 2022-09-02

CRITICALCOMPLIANCE748.2301(b)(2)Mar 6, 2022

A caregiver slammed a child in care to the ground as a form of discipline which caused the child physical pain.

Resolution: Corrected: 2022-07-29

SERIOUSCOMPLIANCE748.3301(a)(2)Mar 6, 2022

One of the bedrooms smelled of urine.

Resolution: Corrected: 2022-08-03

CRITICALCOMPLIANCE748.1101(b)(1)(B)Mar 6, 2022

A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 when the caregiver put a child in care at risk of physical harm when he slammed the child to the ground.

Resolution: Corrected: 2022-07-29

CRITICALCOMPLIANCE748.1101(b)(1)(B)Mar 5, 2022

A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 when the caregiver put a child in care at risk of physical harm when he slammed the child to the ground.

Resolution: Corrected: 2022-07-29

CRITICALCOMPLIANCE748.2301(b)(2)Mar 5, 2022

A caregiver slammed a child in care to the ground as a form of discipline which caused the child physical pain.

Resolution: Corrected: 2022-07-29

SERIOUSCOMPLIANCE748.3301(a)(2)Mar 5, 2022

One of the bedrooms smelled of urine.

Resolution: Corrected: 2022-08-03

CRITICALCOMPLIANCE748.1101(b)(1)(B)Mar 5, 2022

A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 when the caregiver put a child in care at risk of physical harm when he slammed the child to the ground.

Resolution: Corrected: 2022-07-29

CRITICALCOMPLIANCE748.2301(b)(2)Mar 5, 2022

A caregiver slammed a child in care to the ground as a form of discipline which caused the child physical pain.

Resolution: Corrected: 2022-07-29

SERIOUSCOMPLIANCE748.3301(a)(2)Mar 5, 2022

One of the bedrooms smelled of urine.

Resolution: Corrected: 2022-08-03

CRITICALCOMPLIANCE748.1101(b)(1)(B)Mar 5, 2022

A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 when the caregiver put a child in care at risk of physical harm when he slammed the child to the ground.

Resolution: Corrected: 2022-07-29

CRITICALCOMPLIANCE748.2301(b)(2)Mar 5, 2022

A caregiver slammed a child in care to the ground as a form of discipline which caused the child physical pain.

Resolution: Corrected: 2022-07-29

SERIOUSCOMPLIANCE748.3301(a)(2)Mar 5, 2022

One of the bedrooms smelled of urine.

Resolution: Corrected: 2022-08-03

CRITICALHEALTH748.2203(c)Feb 18, 2022

1 of the 6 children's medication records reviewed contained medication errors and there was no documentation of the errors.

Resolution: Corrected at inspection

CRITICALHEALTH748.2203(c)Feb 18, 2022

1 of the 6 children's medication records reviewed contained medication errors and there was no documentation of the errors.

Resolution: Corrected at inspection

CRITICALHEALTH748.2203(c)Feb 18, 2022

1 of the 6 children's medication records reviewed contained medication errors and there was no documentation of the errors.

Resolution: Corrected at inspection

CRITICALHEALTH748.2203(c)Feb 18, 2022

1 of the 6 children's medication records reviewed contained medication errors and there was no documentation of the errors.

Resolution: Corrected at inspection

CRITICALSTAFFING748.2553(2)(B)Feb 11, 2022

One personal restraint documentation reviewed stated a child in care was restrained in the prone position for 5 minutes/Operation need to provide corrective action plan.

Resolution: Corrected: 2022-02-14

CRITICALSTAFFING748.2605(b)(1)Feb 11, 2022

Personal restraint documentation reviewed states that a prone restraint was performed on a child in care but it does not indicate it was used as a transitional hold./Operation need to provide corrective action plan

Resolution: Corrected: 2022-02-14

CRITICALCOMPLIANCE748.2303(a)Feb 11, 2022

All residents interviewed stated they have either been hit by the staff or witnessed the staff hit another resident. Also, a staff stated they have heard the same staff yell at children in care and 3 of the 4 children interviewed stated the staff yells at them./Operation need to provide corrective action plan

Resolution: Corrected: 2022-02-14

CRITICALCOMPLIANCE748.2303(a)Feb 11, 2022

All residents interviewed stated they have either been hit by the staff or witnessed the staff hit another resident. Also, a staff stated they have heard the same staff yell at children in care and 3 of the 4 children interviewed stated the staff yells at them./Operation need to provide corrective action plan

Resolution: Corrected: 2022-02-14

CRITICALSTAFFING748.2553(2)(B)Feb 11, 2022

One personal restraint documentation reviewed stated a child in care was restrained in the prone position for 5 minutes/Operation need to provide corrective action plan.

Resolution: Corrected: 2022-02-14

CRITICALSTAFFING748.2553(2)(B)Feb 11, 2022

One personal restraint documentation reviewed stated a child in care was restrained in the prone position for 5 minutes/Operation need to provide corrective action plan.

Resolution: Corrected: 2022-02-14

CRITICALSTAFFING748.2605(b)(1)Feb 11, 2022

Personal restraint documentation reviewed states that a prone restraint was performed on a child in care but it does not indicate it was used as a transitional hold./Operation need to provide corrective action plan

Resolution: Corrected: 2022-02-14

CRITICALCOMPLIANCE748.2303(a)Feb 11, 2022

All residents interviewed stated they have either been hit by the staff or witnessed the staff hit another resident. Also, a staff stated they have heard the same staff yell at children in care and 3 of the 4 children interviewed stated the staff yells at them./Operation need to provide corrective action plan

Resolution: Corrected: 2022-02-14

CRITICALSTAFFING748.2553(2)(B)Feb 11, 2022

One personal restraint documentation reviewed stated a child in care was restrained in the prone position for 5 minutes/Operation need to provide corrective action plan.

Resolution: Corrected: 2022-02-14

CRITICALSTAFFING748.2605(b)(1)Feb 11, 2022

Personal restraint documentation reviewed states that a prone restraint was performed on a child in care but it does not indicate it was used as a transitional hold./Operation need to provide corrective action plan

Resolution: Corrected: 2022-02-14

CRITICALCOMPLIANCE748.2303(a)Feb 11, 2022

All residents interviewed stated they have either been hit by the staff or witnessed the staff hit another resident. Also, a staff stated they have heard the same staff yell at children in care and 3 of the 4 children interviewed stated the staff yells at them./Operation need to provide corrective action plan

Resolution: Corrected: 2022-02-14

CRITICALSTAFFING748.2605(b)(1)Feb 11, 2022

Personal restraint documentation reviewed states that a prone restraint was performed on a child in care but it does not indicate it was used as a transitional hold./Operation need to provide corrective action plan

Resolution: Corrected: 2022-02-14

CRITICALCOMPLIANCE748.3307(b)(3)Jan 12, 2022

During the walk through it was observed that the 1st floor master bathroom was missing 4 light bulbs over the sink.

Resolution: Corrected: 2022-01-21

CRITICALCOMPLIANCE748.3307(b)(3)Jan 12, 2022

During the walk through it was observed that the 1st floor master bathroom was missing 4 light bulbs over the sink.

Resolution: Corrected: 2022-01-21

CRITICALCOMPLIANCE748.3307(b)(3)Jan 12, 2022

During the walk through it was observed that the 1st floor master bathroom was missing 4 light bulbs over the sink.

Resolution: Corrected: 2022-01-21

CRITICALCOMPLIANCE748.3307(b)(3)Jan 12, 2022

During the walk through it was observed that the 1st floor master bathroom was missing 4 light bulbs over the sink.

Resolution: Corrected: 2022-01-21

CRITICALCOMPLIANCE748.2307(10)Jan 11, 2022

A caregiver placed a child in a closet as a method of discipline.

Resolution: Corrected: 2022-04-20

CRITICALCOMPLIANCE748.2303(a)Jan 11, 2022

A caregiver used hitting as a method of discipline.

Resolution: Corrected: 2022-04-20

CRITICALCOMPLIANCE748.2307(10)Jan 11, 2022

A caregiver placed a child in a closet as a method of discipline.

Resolution: Corrected: 2022-04-20

CRITICALCOMPLIANCE748.2307(10)Jan 11, 2022

A caregiver placed a child in a closet as a method of discipline.

Resolution: Corrected: 2022-04-20

CRITICALCOMPLIANCE748.2303(a)Jan 11, 2022

A caregiver used hitting as a method of discipline.

Resolution: Corrected: 2022-04-20

CRITICALCOMPLIANCE748.2303(a)Jan 11, 2022

A caregiver used hitting as a method of discipline.

Resolution: Corrected: 2022-04-20

CRITICALCOMPLIANCE748.2303(a)Jan 11, 2022

A caregiver used hitting as a method of discipline.

Resolution: Corrected: 2022-04-20

CRITICALCOMPLIANCE748.2307(10)Jan 11, 2022

A caregiver placed a child in a closet as a method of discipline.

Resolution: Corrected: 2022-04-20

CRITICALCOMPLIANCE748.2303(a)Jan 6, 2022

All residents interviewed stated they have either been hit by the staff or witnessed the staff hit another resident. Also, a staff stated they have heard the same staff yell at children in care and 3 of the 4 children interviewed stated the staff yells at them.

Resolution: Corrected: 2022-01-21

CRITICALSTAFFING748.2605(b)(1)Jan 6, 2022

Personal restraint documentation reviewed states that a prone restraint was performed on a child in care but it does not indicate it was used as a transitional hold.

Resolution: Corrected: 2022-01-10

CRITICALSTAFFING748.2553(2)(B)Jan 6, 2022

One personal restraint documentation reviewed stated a child in care was restrained in the prone position for 5 minutes

Resolution: Corrected: 2022-01-10

CRITICALSTAFFING748.505(b)(2)Jan 6, 2022

2 of the 3 staff files reviewed did not have a record of a TB screening

Resolution: Corrected: 2022-01-13

CRITICALHEALTH748.2003(b)(11)Jan 6, 2022

Medication record documentation states that a child in care was administered 2 separate medications that belonged to another person.

Resolution: Corrected: 2022-01-13

CRITICALCOMPLIANCE748.2303(a)Jan 6, 2022

All residents interviewed stated they have either been hit by the staff or witnessed the staff hit another resident. Also, a staff stated they have heard the same staff yell at children in care and 3 of the 4 children interviewed stated the staff yells at them.

Resolution: Corrected: 2022-01-21

CRITICALCOMPLIANCE748.2303(a)Jan 6, 2022

All residents interviewed stated they have either been hit by the staff or witnessed the staff hit another resident. Also, a staff stated they have heard the same staff yell at children in care and 3 of the 4 children interviewed stated the staff yells at them.

Resolution: Corrected: 2022-01-21

CRITICALCOMPLIANCE748.2303(a)Jan 6, 2022

All residents interviewed stated they have either been hit by the staff or witnessed the staff hit another resident. Also, a staff stated they have heard the same staff yell at children in care and 3 of the 4 children interviewed stated the staff yells at them.

Resolution: Corrected: 2022-01-21

CRITICALSTAFFING748.2605(b)(1)Jan 6, 2022

Personal restraint documentation reviewed states that a prone restraint was performed on a child in care but it does not indicate it was used as a transitional hold.

Resolution: Corrected: 2022-01-10

CRITICALHEALTH748.2003(b)(11)Jan 6, 2022

Medication record documentation states that a child in care was administered 2 separate medications that belonged to another person.

Resolution: Corrected: 2022-01-13

CRITICALSTAFFING748.2605(b)(1)Jan 6, 2022

Personal restraint documentation reviewed states that a prone restraint was performed on a child in care but it does not indicate it was used as a transitional hold.

Resolution: Corrected: 2022-01-10

CRITICALSTAFFING748.2553(2)(B)Jan 6, 2022

One personal restraint documentation reviewed stated a child in care was restrained in the prone position for 5 minutes

Resolution: Corrected: 2022-01-10

CRITICALSTAFFING748.505(b)(2)Jan 6, 2022

2 of the 3 staff files reviewed did not have a record of a TB screening

Resolution: Corrected: 2022-01-13

CRITICALHEALTH748.2003(b)(11)Jan 6, 2022

Medication record documentation states that a child in care was administered 2 separate medications that belonged to another person.

Resolution: Corrected: 2022-01-13

CRITICALSTAFFING748.2553(2)(B)Jan 6, 2022

One personal restraint documentation reviewed stated a child in care was restrained in the prone position for 5 minutes

Resolution: Corrected: 2022-01-10

CRITICALSTAFFING748.505(b)(2)Jan 6, 2022

2 of the 3 staff files reviewed did not have a record of a TB screening

Resolution: Corrected: 2022-01-13

CRITICALSTAFFING748.2553(2)(B)Jan 6, 2022

One personal restraint documentation reviewed stated a child in care was restrained in the prone position for 5 minutes

Resolution: Corrected: 2022-01-10

CRITICALSTAFFING748.2605(b)(1)Jan 6, 2022

Personal restraint documentation reviewed states that a prone restraint was performed on a child in care but it does not indicate it was used as a transitional hold.

Resolution: Corrected: 2022-01-10

CRITICALHEALTH748.2003(b)(11)Jan 6, 2022

Medication record documentation states that a child in care was administered 2 separate medications that belonged to another person.

Resolution: Corrected: 2022-01-13

CRITICALSTAFFING748.505(b)(2)Jan 6, 2022

2 of the 3 staff files reviewed did not have a record of a TB screening

Resolution: Corrected: 2022-01-13

CRITICALHEALTH748.2203(c)Dec 18, 2021

Several child records shows that children missed at least 1 dosage and there is no documentation as to why.

Resolution: Corrected: 2022-01-20

CRITICALHEALTH748.2101(6)Dec 18, 2021

2 medication records reviewed shows that medication was not disposed of after being discontinued.

Resolution: Corrected: 2022-01-20

CRITICALCOMPLIANCE748.507(1)Dec 18, 2021

Staff did not demonstrate prudent judgment when 2 residents were administered medications after the medications had been discontinued by the provider.

Resolution: Corrected: 2022-01-20

CRITICALHEALTH748.2151(c)(5)Dec 18, 2021

1 medication record reviewed was missing the time the medication was administered and the staff's initial/signature.

Resolution: Corrected: 2022-01-20

CRITICALHEALTH748.2003(b)(3)Dec 18, 2021

Several children's medication records reviewed shows that a children missed at least 1 dosage of medication. Also, a child's record reviewed shows that a child in care was not receiving the correct medication dosage.

Resolution: Corrected: 2022-01-13

CRITICALHEALTH748.2101(6)Dec 18, 2021

2 medication records reviewed shows that medication was not disposed of after being discontinued.

Resolution: Corrected: 2022-01-20

CRITICALHEALTH748.2003(b)(3)Dec 18, 2021

Several children's medication records reviewed shows that a children missed at least 1 dosage of medication. Also, a child's record reviewed shows that a child in care was not receiving the correct medication dosage.

Resolution: Corrected: 2022-01-13

CRITICALHEALTH748.2203(c)Dec 18, 2021

Several child records shows that children missed at least 1 dosage and there is no documentation as to why.

Resolution: Corrected: 2022-01-20

CRITICALHEALTH748.2151(c)(5)Dec 18, 2021

1 medication record reviewed was missing the time the medication was administered and the staff's initial/signature.

Resolution: Corrected: 2022-01-20

CRITICALCOMPLIANCE748.507(1)Dec 18, 2021

Staff did not demonstrate prudent judgment when 2 residents were administered medications after the medications had been discontinued by the provider.

Resolution: Corrected: 2022-01-20

CRITICALHEALTH748.2101(6)Dec 18, 2021

2 medication records reviewed shows that medication was not disposed of after being discontinued.

Resolution: Corrected: 2022-01-20

CRITICALCOMPLIANCE748.507(1)Dec 18, 2021

Staff did not demonstrate prudent judgment when 2 residents were administered medications after the medications had been discontinued by the provider.

Resolution: Corrected: 2022-01-20

CRITICALHEALTH748.2101(6)Dec 18, 2021

2 medication records reviewed shows that medication was not disposed of after being discontinued.

Resolution: Corrected: 2022-01-20

CRITICALHEALTH748.2003(b)(3)Dec 18, 2021

Several children's medication records reviewed shows that a children missed at least 1 dosage of medication. Also, a child's record reviewed shows that a child in care was not receiving the correct medication dosage.

Resolution: Corrected: 2022-01-13

CRITICALHEALTH748.2203(c)Dec 18, 2021

Several child records shows that children missed at least 1 dosage and there is no documentation as to why.

Resolution: Corrected: 2022-01-20

CRITICALHEALTH748.2151(c)(5)Dec 18, 2021

1 medication record reviewed was missing the time the medication was administered and the staff's initial/signature.

Resolution: Corrected: 2022-01-20

CRITICALHEALTH748.2203(c)Dec 18, 2021

Several child records shows that children missed at least 1 dosage and there is no documentation as to why.

Resolution: Corrected: 2022-01-20

CRITICALHEALTH748.2003(b)(3)Dec 18, 2021

Several children's medication records reviewed shows that a children missed at least 1 dosage of medication. Also, a child's record reviewed shows that a child in care was not receiving the correct medication dosage.

Resolution: Corrected: 2022-01-13

CRITICALHEALTH748.2151(c)(5)Dec 18, 2021

1 medication record reviewed was missing the time the medication was administered and the staff's initial/signature.

Resolution: Corrected: 2022-01-20

CRITICALCOMPLIANCE748.507(1)Dec 18, 2021

Staff did not demonstrate prudent judgment when 2 residents were administered medications after the medications had been discontinued by the provider.

Resolution: Corrected: 2022-01-20

CRITICALCOMPLIANCE748.3307(b)(3)Dec 15, 2021

During the walk through it was observed that the 1st floor master bathroom was missing 4 light bulbs over the sink.

Resolution: Corrected: 2021-12-17

SERIOUSHEALTH748.3443(b)(1)Dec 15, 2021

The thermometer in the refrigerator was above 40 degrees (photo taken). Additionally, during the walk through the deep freezer stored in the garage did not have a thermometer. The Freezer attached to the refrigerator did not have a thermometer (photo taken).

Resolution: Corrected: 2021-12-17

CRITICALSAFETY748.3301(f)Dec 15, 2021

During the walk through at the operation it was observed that the bathrooms upstairs and downstairs had a urine smell. The backyard had a a pile of (10) rocks right outside the door (photos taken). The walls of the operation have writing through out the operation/home. 12/22 was provided due to the walls and writing.

Resolution: Corrected: 2021-12-29

CRITICALSAFETY748.3301(f)Dec 15, 2021

During the walk through at the operation it was observed that the bathrooms upstairs and downstairs had a urine smell. The backyard had a a pile of (10) rocks right outside the door (photos taken). The walls of the operation have writing through out the operation/home. 12/22 was provided due to the walls and writing.

Resolution: Corrected: 2021-12-29

CRITICALCOMPLIANCE748.3307(b)(3)Dec 15, 2021

During the walk through it was observed that the 1st floor master bathroom was missing 4 light bulbs over the sink.

Resolution: Corrected: 2021-12-17

SERIOUSHEALTH748.3443(b)(1)Dec 15, 2021

The thermometer in the refrigerator was above 40 degrees (photo taken). Additionally, during the walk through the deep freezer stored in the garage did not have a thermometer. The Freezer attached to the refrigerator did not have a thermometer (photo taken).

Resolution: Corrected: 2021-12-17

CRITICALSAFETY748.3301(f)Dec 15, 2021

During the walk through at the operation it was observed that the bathrooms upstairs and downstairs had a urine smell. The backyard had a a pile of (10) rocks right outside the door (photos taken). The walls of the operation have writing through out the operation/home. 12/22 was provided due to the walls and writing.

Resolution: Corrected: 2021-12-29

CRITICALCOMPLIANCE748.3307(b)(3)Dec 15, 2021

During the walk through it was observed that the 1st floor master bathroom was missing 4 light bulbs over the sink.

Resolution: Corrected: 2021-12-17

SERIOUSHEALTH748.3443(b)(1)Dec 15, 2021

The thermometer in the refrigerator was above 40 degrees (photo taken). Additionally, during the walk through the deep freezer stored in the garage did not have a thermometer. The Freezer attached to the refrigerator did not have a thermometer (photo taken).

Resolution: Corrected: 2021-12-17

CRITICALSAFETY748.3301(f)Dec 15, 2021

During the walk through at the operation it was observed that the bathrooms upstairs and downstairs had a urine smell. The backyard had a a pile of (10) rocks right outside the door (photos taken). The walls of the operation have writing through out the operation/home. 12/22 was provided due to the walls and writing.

Resolution: Corrected: 2021-12-29

CRITICALCOMPLIANCE748.3307(b)(3)Dec 15, 2021

During the walk through it was observed that the 1st floor master bathroom was missing 4 light bulbs over the sink.

Resolution: Corrected: 2021-12-17

SERIOUSHEALTH748.3443(b)(1)Dec 15, 2021

The thermometer in the refrigerator was above 40 degrees (photo taken). Additionally, during the walk through the deep freezer stored in the garage did not have a thermometer. The Freezer attached to the refrigerator did not have a thermometer (photo taken).

Resolution: Corrected: 2021-12-17

CRITICALSTAFFING748.2605(a)(5)Dec 10, 2021

3 children described restraints with their hands behind their back and being placed on their stomachs, 2 of the children stated that this is how restraints are done. 1 staff member stated that restraints were done with hands behind their backs. A different staff stated that she placed one of the children?s hands behind their back to retrieve a comb. The child stated that he was on the floor with his hands behind his back.

Resolution: Corrected: 2022-04-05

CRITICALSTAFFING748.2605(a)(5)Dec 10, 2021

3 children described restraints with their hands behind their back and being placed on their stomachs, 2 of the children stated that this is how restraints are done. 1 staff member stated that restraints were done with hands behind their backs. A different staff stated that she placed one of the children?s hands behind their back to retrieve a comb. The child stated that he was on the floor with his hands behind his back.

Resolution: Corrected: 2022-04-05

CRITICALSTAFFING748.2605(a)(5)Dec 10, 2021

3 children described restraints with their hands behind their back and being placed on their stomachs, 2 of the children stated that this is how restraints are done. 1 staff member stated that restraints were done with hands behind their backs. A different staff stated that she placed one of the children?s hands behind their back to retrieve a comb. The child stated that he was on the floor with his hands behind his back.

Resolution: Corrected: 2022-04-05

CRITICALSTAFFING748.2605(a)(5)Dec 10, 2021

3 children described restraints with their hands behind their back and being placed on their stomachs, 2 of the children stated that this is how restraints are done. 1 staff member stated that restraints were done with hands behind their backs. A different staff stated that she placed one of the children?s hands behind their back to retrieve a comb. The child stated that he was on the floor with his hands behind his back.

Resolution: Corrected: 2022-04-05

CRITICALCOMPLIANCE748.1101(b)(1)(B)Dec 1, 2021

Caregivers failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 when 2 caregivers caused physical harm and injury to children in care.

Resolution: Corrected: 2022-02-08

CRITICALSTAFFING748.535(2)(A)Dec 1, 2021

The child-care administrator failed to provide oversight of staffing patterns, which resulted in the systematic failure, which in turn facilitated the physical abuse of a child in care by a caregiver that was previously believed to have physically abused a child in care before.

Resolution: Corrected: 2022-02-10

CRITICALCOMPLIANCE748.2303(a)Dec 1, 2021

2 caregivers used corporal punishment on children in care when they punched the child/ren.

Resolution: Corrected: 2022-02-08

CRITICALSTAFFING748.535(2)(A)Dec 1, 2021

The child-care administrator failed to provide oversight of staffing patterns, which resulted in the systematic failure, which in turn facilitated the physical abuse of a child in care by a caregiver that was previously believed to have physically abused a child in care before.

Resolution: Corrected: 2022-02-10

CRITICALCOMPLIANCE748.2303(a)Dec 1, 2021

2 caregivers used corporal punishment on children in care when they punched the child/ren.

Resolution: Corrected: 2022-02-08

CRITICALCOMPLIANCE748.1101(b)(1)(B)Dec 1, 2021

Caregivers failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 when 2 caregivers caused physical harm and injury to children in care.

Resolution: Corrected: 2022-02-08

CRITICALSTAFFING748.535(2)(A)Dec 1, 2021

The child-care administrator failed to provide oversight of staffing patterns, which resulted in the systematic failure, which in turn facilitated the physical abuse of a child in care by a caregiver that was previously believed to have physically abused a child in care before.

Resolution: Corrected: 2022-02-10

CRITICALCOMPLIANCE748.1101(b)(1)(B)Dec 1, 2021

Caregivers failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 when 2 caregivers caused physical harm and injury to children in care.

Resolution: Corrected: 2022-02-08

CRITICALCOMPLIANCE748.2303(a)Dec 1, 2021

2 caregivers used corporal punishment on children in care when they punched the child/ren.

Resolution: Corrected: 2022-02-08

CRITICALSTAFFING748.535(2)(A)Dec 1, 2021

The child-care administrator failed to provide oversight of staffing patterns, which resulted in the systematic failure, which in turn facilitated the physical abuse of a child in care by a caregiver that was previously believed to have physically abused a child in care before.

Resolution: Corrected: 2022-02-10

CRITICALCOMPLIANCE748.1101(b)(1)(B)Dec 1, 2021

Caregivers failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 when 2 caregivers caused physical harm and injury to children in care.

Resolution: Corrected: 2022-02-08

CRITICALCOMPLIANCE748.2303(a)Dec 1, 2021

2 caregivers used corporal punishment on children in care when they punched the child/ren.

Resolution: Corrected: 2022-02-08

CRITICALCOMPLIANCE748.2307(6)Nov 29, 2021

3 of the 3 children interviewed stated that a staff member pinches and pulls on the residents.

Resolution: Corrected: 2022-01-07

CRITICALCOMPLIANCE748.2307(6)Nov 29, 2021

3 of the 3 children interviewed stated that a staff member pinches and pulls on the residents.

Resolution: Corrected: 2022-01-07

CRITICALCOMPLIANCE748.2307(6)Nov 29, 2021

3 of the 3 children interviewed stated that a staff member pinches and pulls on the residents.

Resolution: Corrected: 2022-01-07

CRITICALCOMPLIANCE748.2307(6)Nov 29, 2021

3 of the 3 children interviewed stated that a staff member pinches and pulls on the residents.

Resolution: Corrected: 2022-01-07

CRITICALHEALTH748.1693(a)(1)Nov 16, 2021

During initial walkthrough the refrigerator contained no food of substance, when addressed, staff stated the residents were having left over from the day before, there was no food cooking and only a cake in the refrigerator.

Resolution: Corrected: 2022-01-11

SERIOUSCOMPLIANCE748.1101(b)(3)(G)Nov 16, 2021

It was learned during an interview at the children's school that a child in care arrived to school wearing a female's blouse. All residents at the operation are boys. The school provided the child with a change of clothing.

Resolution: Corrected: 2022-01-11

SERIOUSCOMPLIANCE748.3701(a)Nov 16, 2021

While conducting interviews, children stated they are allowed to play shooting games. During the walkthrough, a PS4 was observed with video games rated MA and 17. These are not appropriate to the children's needs.

Resolution: Corrected: 2022-01-11

SERIOUSCOMPLIANCE748.1101(b)(3)(G)Nov 16, 2021

It was learned during an interview at the children's school that a child in care arrived to school wearing a female's blouse. All residents at the operation are boys. The school provided the child with a change of clothing.

Resolution: Corrected: 2022-01-11

SERIOUSCOMPLIANCE748.1101(b)(3)(G)Nov 16, 2021

It was learned during an interview at the children's school that a child in care arrived to school wearing a female's blouse. All residents at the operation are boys. The school provided the child with a change of clothing.

Resolution: Corrected: 2022-01-11

SERIOUSCOMPLIANCE748.3701(a)Nov 16, 2021

While conducting interviews, children stated they are allowed to play shooting games. During the walkthrough, a PS4 was observed with video games rated MA and 17. These are not appropriate to the children's needs.

Resolution: Corrected: 2022-01-11

SERIOUSCOMPLIANCE748.1101(b)(3)(G)Nov 16, 2021

It was learned during an interview at the children's school that a child in care arrived to school wearing a female's blouse. All residents at the operation are boys. The school provided the child with a change of clothing.

Resolution: Corrected: 2022-01-11

SERIOUSCOMPLIANCE748.3701(a)Nov 16, 2021

While conducting interviews, children stated they are allowed to play shooting games. During the walkthrough, a PS4 was observed with video games rated MA and 17. These are not appropriate to the children's needs.

Resolution: Corrected: 2022-01-11

CRITICALHEALTH748.1693(a)(1)Nov 16, 2021

During initial walkthrough the refrigerator contained no food of substance, when addressed, staff stated the residents were having left over from the day before, there was no food cooking and only a cake in the refrigerator.

Resolution: Corrected: 2022-01-11

CRITICALHEALTH748.1693(a)(1)Nov 16, 2021

During initial walkthrough the refrigerator contained no food of substance, when addressed, staff stated the residents were having left over from the day before, there was no food cooking and only a cake in the refrigerator.

Resolution: Corrected: 2022-01-11

SERIOUSCOMPLIANCE748.3701(a)Nov 16, 2021

While conducting interviews, children stated they are allowed to play shooting games. During the walkthrough, a PS4 was observed with video games rated MA and 17. These are not appropriate to the children's needs.

Resolution: Corrected: 2022-01-11

CRITICALHEALTH748.1693(a)(1)Nov 16, 2021

During initial walkthrough the refrigerator contained no food of substance, when addressed, staff stated the residents were having left over from the day before, there was no food cooking and only a cake in the refrigerator.

Resolution: Corrected: 2022-01-11

CRITICALSTAFFING745.641Jul 28, 2021

Caregiver with a pending background check was present at the operation, supervising children and administering medication.

Resolution: Corrected: 2021-07-28

SERIOUSSTAFFING748.2853(1)Jul 28, 2021

There was no documentation regarding a post restraint discussion.

Resolution: Corrected: 2021-08-02

CRITICALHEALTH748.2003(b)(3)Jul 28, 2021

Several children's medication record reviewed showed that children either missed doses of their medication or were not given at the correct time.

Resolution: Corrected: 2021-07-28

SERIOUSSAFETY748.2855(a)(4)Jul 28, 2021

One restraint report reviewed did not include the type of restraint that was used.

Resolution: Corrected: 2021-08-02

SERIOUSCOMPLIANCE748.2951(d)Jul 28, 2021

The operation does not have an overall operation evaluation for emergency behavior interventions.

Resolution: Corrected: 2021-08-02

SERIOUSHEALTH748.2151(c)(6)Jul 28, 2021

A new staff member is not documenting his name and signature on the medication records.

Resolution: Corrected: 2021-08-02

SERIOUSCOMPLIANCE748.1583(a)Jul 28, 2021

One child record reviewed did not have a documented TB test.

Resolution: Corrected: 2021-08-02

CRITICALHEALTH748.2151(d)Jul 28, 2021

Several children's medication records reviewed did not have an accurate count.

Resolution: Corrected: 2021-08-02

CRITICALSTAFFING745.641Jul 28, 2021

Caregiver with a pending background check was present at the operation, supervising children and administering medication.

Resolution: Corrected: 2021-07-28

SERIOUSSTAFFING748.2853(1)Jul 28, 2021

There was no documentation regarding a post restraint discussion.

Resolution: Corrected: 2021-08-02

SERIOUSHEALTH748.2151(c)(6)Jul 28, 2021

A new staff member is not documenting his name and signature on the medication records.

Resolution: Corrected: 2021-08-02

SERIOUSSAFETY748.2855(a)(4)Jul 28, 2021

One restraint report reviewed did not include the type of restraint that was used.

Resolution: Corrected: 2021-08-02

CRITICALHEALTH748.2003(b)(3)Jul 28, 2021

Several children's medication record reviewed showed that children either missed doses of their medication or were not given at the correct time.

Resolution: Corrected: 2021-07-28

CRITICALHEALTH748.2151(d)Jul 28, 2021

Several children's medication records reviewed did not have an accurate count.

Resolution: Corrected: 2021-08-02

SERIOUSHEALTH748.2151(c)(6)Jul 28, 2021

A new staff member is not documenting his name and signature on the medication records.

Resolution: Corrected: 2021-08-02

SERIOUSCOMPLIANCE748.2951(d)Jul 28, 2021

The operation does not have an overall operation evaluation for emergency behavior interventions.

Resolution: Corrected: 2021-08-02

SERIOUSCOMPLIANCE748.1583(a)Jul 28, 2021

One child record reviewed did not have a documented TB test.

Resolution: Corrected: 2021-08-02

SERIOUSSAFETY748.2855(a)(4)Jul 28, 2021

One restraint report reviewed did not include the type of restraint that was used.

Resolution: Corrected: 2021-08-02

CRITICALSTAFFING745.641Jul 28, 2021

Caregiver with a pending background check was present at the operation, supervising children and administering medication.

Resolution: Corrected: 2021-07-28

SERIOUSCOMPLIANCE748.2951(d)Jul 28, 2021

The operation does not have an overall operation evaluation for emergency behavior interventions.

Resolution: Corrected: 2021-08-02

SERIOUSSTAFFING748.2853(1)Jul 28, 2021

There was no documentation regarding a post restraint discussion.

Resolution: Corrected: 2021-08-02

SERIOUSHEALTH748.2151(c)(6)Jul 28, 2021

A new staff member is not documenting his name and signature on the medication records.

Resolution: Corrected: 2021-08-02

SERIOUSSAFETY748.2855(a)(4)Jul 28, 2021

One restraint report reviewed did not include the type of restraint that was used.

Resolution: Corrected: 2021-08-02

CRITICALHEALTH748.2003(b)(3)Jul 28, 2021

Several children's medication record reviewed showed that children either missed doses of their medication or were not given at the correct time.

Resolution: Corrected: 2021-07-28

CRITICALHEALTH748.2151(d)Jul 28, 2021

Several children's medication records reviewed did not have an accurate count.

Resolution: Corrected: 2021-08-02

SERIOUSCOMPLIANCE748.1583(a)Jul 28, 2021

One child record reviewed did not have a documented TB test.

Resolution: Corrected: 2021-08-02

SERIOUSCOMPLIANCE748.1583(a)Jul 28, 2021

One child record reviewed did not have a documented TB test.

Resolution: Corrected: 2021-08-02

SERIOUSCOMPLIANCE748.2951(d)Jul 28, 2021

The operation does not have an overall operation evaluation for emergency behavior interventions.

Resolution: Corrected: 2021-08-02

CRITICALHEALTH748.2151(d)Jul 28, 2021

Several children's medication records reviewed did not have an accurate count.

Resolution: Corrected: 2021-08-02

CRITICALSTAFFING745.641Jul 28, 2021

Caregiver with a pending background check was present at the operation, supervising children and administering medication.

Resolution: Corrected: 2021-07-28

CRITICALHEALTH748.2003(b)(3)Jul 28, 2021

Several children's medication record reviewed showed that children either missed doses of their medication or were not given at the correct time.

Resolution: Corrected: 2021-07-28

SERIOUSSTAFFING748.2853(1)Jul 28, 2021

There was no documentation regarding a post restraint discussion.

Resolution: Corrected: 2021-08-02

CRITICALCOMPLIANCE748.1101(b)(1)(B)May 28, 2021

A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 when the caregiver failed to properly supervise the children due to sleeping while on shift.

Resolution: Corrected: 2021-07-28

CRITICALCOMPLIANCE748.507(1)May 28, 2021

A caregiver failed to show prudent judgement when she slept while on shift. The caregiver was the only adult at the facility at the time and was responsible for the safety and well being of all the children

Resolution: Corrected: 2021-07-28

CRITICALCOMPLIANCE748.3(a)May 28, 2021

The permit holder failed to ensure compliance with minimum standards and rules and also failed to follow the conditions of a safety plan.

Resolution: Corrected: 2021-07-28

CRITICALCOMPLIANCE748.507(1)May 28, 2021

A caregiver failed to show prudent judgement when she slept while on shift. The caregiver was the only adult at the facility at the time and was responsible for the safety and well being of all the children

Resolution: Corrected: 2021-07-28

CRITICALCOMPLIANCE748.1101(b)(1)(B)May 28, 2021

A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 when the caregiver failed to properly supervise the children due to sleeping while on shift.

Resolution: Corrected: 2021-07-28

CRITICALCOMPLIANCE748.3(a)May 28, 2021

The permit holder failed to ensure compliance with minimum standards and rules and also failed to follow the conditions of a safety plan.

Resolution: Corrected: 2021-07-28

CRITICALCOMPLIANCE748.507(1)May 28, 2021

A caregiver failed to show prudent judgement when she slept while on shift. The caregiver was the only adult at the facility at the time and was responsible for the safety and well being of all the children

Resolution: Corrected: 2021-07-28

CRITICALCOMPLIANCE748.507(1)May 28, 2021

A caregiver failed to show prudent judgement when she slept while on shift. The caregiver was the only adult at the facility at the time and was responsible for the safety and well being of all the children

Resolution: Corrected: 2021-07-28

CRITICALCOMPLIANCE748.3(a)May 28, 2021

The permit holder failed to ensure compliance with minimum standards and rules and also failed to follow the conditions of a safety plan.

Resolution: Corrected: 2021-07-28

CRITICALCOMPLIANCE748.1101(b)(1)(B)May 28, 2021

A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 when the caregiver failed to properly supervise the children due to sleeping while on shift.

Resolution: Corrected: 2021-07-28

CRITICALCOMPLIANCE748.1101(b)(1)(B)May 28, 2021

A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 when the caregiver failed to properly supervise the children due to sleeping while on shift.

Resolution: Corrected: 2021-07-28

CRITICALCOMPLIANCE748.3(a)May 28, 2021

The permit holder failed to ensure compliance with minimum standards and rules and also failed to follow the conditions of a safety plan.

Resolution: Corrected: 2021-07-28

SERIOUSCOMPLIANCE748.399(a)May 27, 2021

CCI was unable to retrieve or view records while at the operation. Also, requested documentation was not immediately available.

Resolution: Corrected: 2021-06-01

CRITICALCOMPLIANCE748.2307(9)May 27, 2021

While at the operation, CCI heard staff yelling and cursing at and in the presence of children.

Resolution: Corrected: 2021-06-01

CRITICALCOMPLIANCE748.2307(9)May 27, 2021

While at the operation, CCI heard staff yelling and cursing at and in the presence of children.

Resolution: Corrected: 2021-06-01

SERIOUSCOMPLIANCE748.399(a)May 27, 2021

CCI was unable to retrieve or view records while at the operation. Also, requested documentation was not immediately available.

Resolution: Corrected: 2021-06-01

CRITICALCOMPLIANCE748.2307(9)May 27, 2021

While at the operation, CCI heard staff yelling and cursing at and in the presence of children.

Resolution: Corrected: 2021-06-01

SERIOUSCOMPLIANCE748.399(a)May 27, 2021

CCI was unable to retrieve or view records while at the operation. Also, requested documentation was not immediately available.

Resolution: Corrected: 2021-06-01

CRITICALCOMPLIANCE748.2307(9)May 27, 2021

While at the operation, CCI heard staff yelling and cursing at and in the presence of children.

Resolution: Corrected: 2021-06-01

SERIOUSCOMPLIANCE748.399(a)May 27, 2021

CCI was unable to retrieve or view records while at the operation. Also, requested documentation was not immediately available.

Resolution: Corrected: 2021-06-01

CRITICALSAFETY748.3301(i)May 27, 2021

There is a white shelf in one of the residents closets downstairs that has a broken bottom shelf and the side is cracked as well. There is a basketball goal in the backyard that has a broken backboard, with sharp pieces of hard plastic surrounded the frame of the backboard.

Resolution: Corrected: 2021-06-03

CRITICALSAFETY748.3301(i)May 27, 2021

There is a white shelf in one of the residents closets downstairs that has a broken bottom shelf and the side is cracked as well. There is a basketball goal in the backyard that has a broken backboard, with sharp pieces of hard plastic surrounded the frame of the backboard.

Resolution: Corrected: 2021-06-03

CRITICALSAFETY748.3301(i)May 27, 2021

There is a white shelf in one of the residents closets downstairs that has a broken bottom shelf and the side is cracked as well. There is a basketball goal in the backyard that has a broken backboard, with sharp pieces of hard plastic surrounded the frame of the backboard.

Resolution: Corrected: 2021-06-03

CRITICALSAFETY748.3301(i)May 27, 2021

There is a white shelf in one of the residents closets downstairs that has a broken bottom shelf and the side is cracked as well. There is a basketball goal in the backyard that has a broken backboard, with sharp pieces of hard plastic surrounded the frame of the backboard.

Resolution: Corrected: 2021-06-03

CRITICALCOMPLIANCE748.3391(a)May 27, 2021

During a walk though of the facility 2 out of the 4 bathrooms observed had toilets that where filthy and bathrooms held really strong urine odors.

Resolution: Corrected: 2021-06-16

CRITICALCOMPLIANCE748.3391(a)May 26, 2021

During a walk though of the facility 2 out of the 4 bathrooms observed had toilets that where filthy and bathrooms held really strong urine odors.

Resolution: Corrected: 2021-06-16

CRITICALCOMPLIANCE748.3391(a)May 26, 2021

During a walk though of the facility 2 out of the 4 bathrooms observed had toilets that where filthy and bathrooms held really strong urine odors.

Resolution: Corrected: 2021-06-16

CRITICALCOMPLIANCE748.3391(a)May 26, 2021

During a walk though of the facility 2 out of the 4 bathrooms observed had toilets that where filthy and bathrooms held really strong urine odors.

Resolution: Corrected: 2021-06-16

CRITICALHEALTH748.2101(6)May 15, 2021

From medication records it was determined that 2 children were given medication that was discontinued.

Resolution: Corrected: 2021-06-18

CRITICALHEALTH748.2003(b)(3)May 15, 2021

While reviewing medication records it was determined that 4 children did not receive their medication because the refills were not made in a timely manner. As a result, medication was not administered daily as instructed. There was also 1 child who did not receive the correct dosage, the medication was to be given once a day but was given twice a day by staff. .

Resolution: Corrected: 2021-06-04

CRITICALHEALTH748.2151(a)May 15, 2021

There were 5 medication records missing for 3 children in care. There was no way to confirm that the medication was administrated.

Resolution: Corrected: 2021-06-18

CRITICALHEALTH748.2151(a)May 14, 2021

There were 5 medication records missing for 3 children in care. There was no way to confirm that the medication was administrated.

Resolution: Corrected: 2021-06-18

CRITICALHEALTH748.2003(b)(3)May 14, 2021

While reviewing medication records it was determined that 4 children did not receive their medication because the refills were not made in a timely manner. As a result, medication was not administered daily as instructed. There was also 1 child who did not receive the correct dosage, the medication was to be given once a day but was given twice a day by staff. .

Resolution: Corrected: 2021-06-04

CRITICALHEALTH748.2151(a)May 14, 2021

There were 5 medication records missing for 3 children in care. There was no way to confirm that the medication was administrated.

Resolution: Corrected: 2021-06-18

CRITICALHEALTH748.2101(6)May 14, 2021

From medication records it was determined that 2 children were given medication that was discontinued.

Resolution: Corrected: 2021-06-18

CRITICALHEALTH748.2003(b)(3)May 14, 2021

While reviewing medication records it was determined that 4 children did not receive their medication because the refills were not made in a timely manner. As a result, medication was not administered daily as instructed. There was also 1 child who did not receive the correct dosage, the medication was to be given once a day but was given twice a day by staff. .

Resolution: Corrected: 2021-06-04

CRITICALHEALTH748.2003(b)(3)May 14, 2021

While reviewing medication records it was determined that 4 children did not receive their medication because the refills were not made in a timely manner. As a result, medication was not administered daily as instructed. There was also 1 child who did not receive the correct dosage, the medication was to be given once a day but was given twice a day by staff. .

Resolution: Corrected: 2021-06-04

CRITICALHEALTH748.2101(6)May 14, 2021

From medication records it was determined that 2 children were given medication that was discontinued.

Resolution: Corrected: 2021-06-18

CRITICALHEALTH748.2151(a)May 14, 2021

There were 5 medication records missing for 3 children in care. There was no way to confirm that the medication was administrated.

Resolution: Corrected: 2021-06-18

CRITICALHEALTH748.2101(6)May 14, 2021

From medication records it was determined that 2 children were given medication that was discontinued.

Resolution: Corrected: 2021-06-18

CRITICALSTAFFING748.2461(b)(1)May 5, 2021

EBI documentation stated that a prone restraint was used on a child in care.

Resolution: Corrected: 2021-06-25

CRITICALSTAFFING748.2461(b)(1)May 5, 2021

EBI documentation stated that a prone restraint was used on a child in care.

Resolution: Corrected: 2021-06-25

CRITICALSTAFFING748.2461(b)(1)May 5, 2021

EBI documentation stated that a prone restraint was used on a child in care.

Resolution: Corrected: 2021-06-25

CRITICALSTAFFING748.2461(b)(1)May 5, 2021

EBI documentation stated that a prone restraint was used on a child in care.

Resolution: Corrected: 2021-06-25

CRITICALSTAFFING748.3021Apr 29, 2021

During a visit at the operation, CCI observed an electric saw sitting just outside the front door of the operation.

Resolution: Corrected: 2021-05-04

CRITICALSTAFFING748.3021Apr 29, 2021

During a visit at the operation, CCI observed an electric saw sitting just outside the front door of the operation.

Resolution: Corrected: 2021-05-04

CRITICALSTAFFING748.3021Apr 29, 2021

During a visit at the operation, CCI observed an electric saw sitting just outside the front door of the operation.

Resolution: Corrected: 2021-05-04

CRITICALSTAFFING748.3021Apr 29, 2021

During a visit at the operation, CCI observed an electric saw sitting just outside the front door of the operation.

Resolution: Corrected: 2021-05-04

SERIOUSHEALTH748.2151(c)(6)Apr 14, 2021

Night shift staff are signing the medication logs when it is the day shift staff that administers them.

Resolution: Corrected: 2021-04-19

SERIOUSHEALTH748.2003(b)(4)Apr 14, 2021

Several staff stated the night shift pops out the 8am medication at night and the staff on day shift administers them.

Resolution: Corrected: 2021-04-19

CRITICALCOMPLIANCE748.3303Apr 14, 2021

All windows in the bedrooms and living quarters are nailed shut.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE748.3303Apr 14, 2021

All windows in the bedrooms and living quarters are nailed shut.

Resolution: Corrected at inspection

SERIOUSHEALTH748.2003(b)(4)Apr 14, 2021

Several staff stated the night shift pops out the 8am medication at night and the staff on day shift administers them.

Resolution: Corrected: 2021-04-19

CRITICALCOMPLIANCE748.3303Apr 14, 2021

All windows in the bedrooms and living quarters are nailed shut.

Resolution: Corrected at inspection

SERIOUSHEALTH748.2151(c)(6)Apr 14, 2021

Night shift staff are signing the medication logs when it is the day shift staff that administers them.

Resolution: Corrected: 2021-04-19

SERIOUSHEALTH748.2003(b)(4)Apr 14, 2021

Several staff stated the night shift pops out the 8am medication at night and the staff on day shift administers them.

Resolution: Corrected: 2021-04-19

CRITICALCOMPLIANCE748.3303Apr 14, 2021

All windows in the bedrooms and living quarters are nailed shut.

Resolution: Corrected at inspection

SERIOUSHEALTH748.2151(c)(6)Apr 14, 2021

Night shift staff are signing the medication logs when it is the day shift staff that administers them.

Resolution: Corrected: 2021-04-19

SERIOUSHEALTH748.2151(c)(6)Apr 14, 2021

Night shift staff are signing the medication logs when it is the day shift staff that administers them.

Resolution: Corrected: 2021-04-19

SERIOUSHEALTH748.2003(b)(4)Apr 14, 2021

Several staff stated the night shift pops out the 8am medication at night and the staff on day shift administers them.

Resolution: Corrected: 2021-04-19

CRITICALSTAFFING745.635(3)Apr 6, 2021

A staff member has violated the conditions of a background check by administering medications and transporting children in care.

Resolution: Corrected: 2021-04-16

CRITICALSTAFFING745.635(3)Apr 6, 2021

A staff member has violated the conditions of a background check by administering medications and transporting children in care.

Resolution: Corrected: 2021-04-16

CRITICALSTAFFING745.635(3)Apr 6, 2021

A staff member has violated the conditions of a background check by administering medications and transporting children in care.

Resolution: Corrected: 2021-04-16

CRITICALSTAFFING745.635(3)Apr 6, 2021

A staff member has violated the conditions of a background check by administering medications and transporting children in care.

Resolution: Corrected: 2021-04-16

CRITICALSAFETY748.685(a)(4)Mar 18, 2021

After conducting several interviews it was learned that a staff member falls asleep during the night shift.

Resolution: Corrected: 2021-05-04

SERIOUSCOMPLIANCE748.1386(2)Mar 18, 2021

One of the service planned reviewed appeared to be copied and pasted. The verbiage in the service plan does not match the RTC.

Resolution: Corrected: 2021-04-27

SERIOUSCOMPLIANCE748.1386(2)Mar 18, 2021

One of the service planned reviewed appeared to be copied and pasted. The verbiage in the service plan does not match the RTC.

Resolution: Corrected: 2021-04-27

CRITICALSAFETY748.685(a)(4)Mar 18, 2021

After conducting several interviews it was learned that a staff member falls asleep during the night shift.

Resolution: Corrected: 2021-05-04

SERIOUSCOMPLIANCE748.1386(2)Mar 18, 2021

One of the service planned reviewed appeared to be copied and pasted. The verbiage in the service plan does not match the RTC.

Resolution: Corrected: 2021-04-27

CRITICALSAFETY748.685(a)(4)Mar 18, 2021

After conducting several interviews it was learned that a staff member falls asleep during the night shift.

Resolution: Corrected: 2021-05-04

SERIOUSCOMPLIANCE748.1386(2)Mar 18, 2021

One of the service planned reviewed appeared to be copied and pasted. The verbiage in the service plan does not match the RTC.

Resolution: Corrected: 2021-04-27

CRITICALSAFETY748.685(a)(4)Mar 18, 2021

After conducting several interviews it was learned that a staff member falls asleep during the night shift.

Resolution: Corrected: 2021-05-04

CRITICALSTAFFING748.685(c)(1)Feb 21, 2021

Multiple staff and residents stated that 2 children in care have a habit of running away.

Resolution: Corrected: 2021-04-12

CRITICALSTAFFING748.2461(a)(1)Jan 13, 2021

During a restraint by a caregiver, a child in care was slammed to the ground and held down on his stomach with his arms behind his back while the caregiver used her bodyweight to keep the child down, causing the child pain.

Resolution: Corrected: 2021-03-17

CRITICALCOMPLIANCE748.2303(a)Jan 13, 2021

A caregiver used corporal punishment on a child when she wrestled with the child and slammed the child to the ground.

Resolution: Corrected: 2021-03-17

CRITICALCOMPLIANCE748.2307(9)Jan 13, 2021

A caregiver antagonized children in care by using abusive language.

Resolution: Corrected: 2021-03-17

CRITICALSAFETY748.2455(a)(1)Jan 13, 2021

The caregivers failed to attempt to de-escalate a situation before performing a restraint on a child in care.

Resolution: Corrected: 2021-03-17

CRITICALSTAFFING748.2551(c)(2)Jan 13, 2021

The caregiver failed to use the minimal amount of force when slamming the child to the ground causing the child to have an injury under his eye.

Resolution: Corrected: 2021-03-17

CRITICALCOMPLIANCE748.1101(b)(1)(B)Jan 13, 2021

A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 when the caregiver caused physical harm and injury to a child when performing an improper restraint.

Resolution: Corrected: 2021-03-12

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Frequently Asked Questions

What is Caring Heart Residential Care Services LLC's safety grade?

Caring Heart Residential Care Services LLC has a safety grade of F (Poor) based on state inspection data. The composite score is 0.0 out of 100.

How many violations does Caring Heart Residential Care Services LLC have?

Caring Heart Residential Care Services LLC has 333 total violations on record, including 230 critical, 99 serious, and 4 minor.

When was Caring Heart Residential Care Services LLC last inspected?

Caring Heart Residential Care Services LLC was last inspected on March 24, 2026.

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