North Custer KinderCare
Data Freshness & Provenance
Inspection coverage
50 inspections on record
Active providers
License status: Open
Last refreshed
April 3, 2026
Latest inspection
January 6, 2026
Provenance
Texas licensing inspections and DaycareCheck scoring
Quick Facts
These facts are normalized from the official record so they can be quoted directly.
Updated April 3, 2026
- Provider
- North Custer KinderCare
- License number
- 308151- 747
- Location
- 6525 CUSTER RD, Plano, TX 75023
- Status
- Open
- Safety grade
- F (Poor), score 21.0/100
- Inspection record
- 50 inspections, last inspected January 6, 2026
- Provenance
- Official state licensing inspections and DaycareCheck scoring. Last refreshed April 3, 2026.
Safety Scorecard
120
Total Violations
Jan 6, 2026
Last Inspection
130
Capacity
Violation Timeline
Violations by month over the last 3 years, colored by severity.
All Violations (120)
One caregiver has a CPR training that does not adhere to American Heart Association guidelines.
Resolution: Corrected: 2025-06-06
One caregiver has a CPR training that does not adhere to American Heart Association guidelines.
Resolution: Corrected: 2025-06-06
One caregiver has a CPR training that does not adhere to American Heart Association guidelines.
Resolution: Corrected: 2025-06-06
One caregiver has a CPR training that does not adhere to American Heart Association guidelines.
Resolution: Corrected: 2025-06-06
Three caregivers did not have current CPR/First Aid training.
Resolution: Corrected: 2024-08-14
Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.
Resolution: Corrected: 2024-07-26
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.
Resolution: Corrected: 2024-07-26
Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.
Resolution: Corrected: 2024-07-26
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.
Resolution: Corrected: 2024-07-26
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.
Resolution: Corrected: 2024-07-26
Three caregivers did not have current CPR/First Aid training.
Resolution: Corrected: 2024-08-14
Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.
Resolution: Corrected: 2024-07-26
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.
Resolution: Corrected: 2024-07-26
Three caregivers did not have current CPR/First Aid training.
Resolution: Corrected: 2024-08-14
Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.
Resolution: Corrected: 2024-07-26
Three caregivers did not have current CPR/First Aid training.
Resolution: Corrected: 2024-08-14
There was one caregiver present without an active background check.
Resolution: Corrected: 2024-02-05
There was one caregiver present without an active background check.
Resolution: Corrected: 2024-02-05
There was one caregiver present without an active background check.
Resolution: Corrected: 2024-02-05
There was one caregiver present without an active background check.
Resolution: Corrected: 2024-02-05
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.
Resolution: Corrected: 2024-05-15
A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.
Resolution: Corrected: 2024-05-15
A child's record was not kept for 3 months post unenrollment.
Resolution: Corrected: 2024-05-15
A driver at the operation did not ensure each child was accounted for before exiting the vehicle.
Resolution: Corrected: 2024-05-15
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.
Resolution: Corrected: 2024-05-15
It was determined that the child safety alarm on one of the buses at the operation is not in working order.
Resolution: Corrected: 2024-05-24
The operation did not immediately notify a parent that their child had been left on the operation vehicle.
Resolution: Corrected: 2024-05-15
It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.
Resolution: Corrected: 2024-05-15
It was determined that a child was left unattended on a vehicle.
Resolution: Corrected: 2024-05-15
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.
Resolution: Corrected: 2024-05-15
It was determined that the child safety alarm on one of the buses at the operation is not in working order.
Resolution: Corrected: 2024-05-24
A driver at the operation did not ensure each child was accounted for before exiting the vehicle.
Resolution: Corrected: 2024-05-15
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.
Resolution: Corrected: 2024-05-15
A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.
Resolution: Corrected: 2024-05-15
It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.
Resolution: Corrected: 2024-05-15
A child's record was not kept for 3 months post unenrollment.
Resolution: Corrected: 2024-05-15
It was determined that a child was left unattended on a vehicle.
Resolution: Corrected: 2024-05-15
The operation did not immediately notify a parent that their child had been left on the operation vehicle.
Resolution: Corrected: 2024-05-15
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.
Resolution: Corrected: 2024-05-15
A driver at the operation did not ensure each child was accounted for before exiting the vehicle.
Resolution: Corrected: 2024-05-15
It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.
Resolution: Corrected: 2024-05-15
It was determined that the child safety alarm on one of the buses at the operation is not in working order.
Resolution: Corrected: 2024-05-24
A child's record was not kept for 3 months post unenrollment.
Resolution: Corrected: 2024-05-15
The operation did not immediately notify a parent that their child had been left on the operation vehicle.
Resolution: Corrected: 2024-05-15
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.
Resolution: Corrected: 2024-05-15
A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.
Resolution: Corrected: 2024-05-15
It was determined that a child was left unattended on a vehicle.
Resolution: Corrected: 2024-05-15
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.
Resolution: Corrected: 2024-05-15
A driver at the operation did not ensure each child was accounted for before exiting the vehicle.
Resolution: Corrected: 2024-05-15
It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.
Resolution: Corrected: 2024-05-15
It was determined that the child safety alarm on one of the buses at the operation is not in working order.
Resolution: Corrected: 2024-05-24
A child's record was not kept for 3 months post unenrollment.
Resolution: Corrected: 2024-05-15
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.
Resolution: Corrected: 2024-05-15
A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.
Resolution: Corrected: 2024-05-15
It was determined that a child was left unattended on a vehicle.
Resolution: Corrected: 2024-05-15
The operation did not immediately notify a parent that their child had been left on the operation vehicle.
Resolution: Corrected: 2024-05-15
The last sanitation inspection completed for the operation was 12/06/21.
Resolution: Corrected: 2023-08-25
The last fire inspection the operation had documentation for was completed on 3/18/22.
Resolution: Corrected: 2023-08-25
The operation had not completed a fire drill since November of 2022.
Resolution: Corrected: 2023-08-04
The last fire inspection the operation had documentation for was completed on 3/18/22.
Resolution: Corrected: 2023-08-25
The last fire inspection the operation had documentation for was completed on 3/18/22.
Resolution: Corrected: 2023-08-25
The last sanitation inspection completed for the operation was 12/06/21.
Resolution: Corrected: 2023-08-25
The operation had not completed a fire drill since November of 2022.
Resolution: Corrected: 2023-08-04
The last sanitation inspection completed for the operation was 12/06/21.
Resolution: Corrected: 2023-08-25
The operation had not completed a fire drill since November of 2022.
Resolution: Corrected: 2023-08-04
The operation had not completed a fire drill since November of 2022.
Resolution: Corrected: 2023-08-04
The last sanitation inspection completed for the operation was 12/06/21.
Resolution: Corrected: 2023-08-25
The last fire inspection the operation had documentation for was completed on 3/18/22.
Resolution: Corrected: 2023-08-25
The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.
Resolution: Corrected: 2022-11-17
The acting director does not have an eligible background check determination from the background check unit.
Resolution: Corrected: 2022-11-17
The acting director does not have an eligible background check determination from the background check unit.
Resolution: Corrected: 2022-11-17
The acting director does not have an eligible background check determination from the background check unit.
Resolution: Corrected: 2022-11-17
The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.
Resolution: Corrected: 2022-11-17
The acting director does not have an eligible background check determination from the background check unit.
Resolution: Corrected: 2022-11-17
The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.
Resolution: Corrected: 2022-11-17
The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.
Resolution: Corrected: 2022-11-17
According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.
Resolution: Corrected at inspection
Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.
Resolution: Corrected: 2022-09-02
The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.
Resolution: Corrected: 2022-08-31
The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.
Resolution: Corrected at inspection
The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.
Resolution: Corrected: 2022-08-31
Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.
Resolution: Corrected: 2022-09-02
According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.
Resolution: Corrected at inspection
The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.
Resolution: Corrected at inspection
Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.
Resolution: Corrected: 2022-09-02
The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.
Resolution: Corrected at inspection
According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.
Resolution: Corrected at inspection
The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.
Resolution: Corrected: 2022-08-31
Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.
Resolution: Corrected: 2022-09-02
The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.
Resolution: Corrected at inspection
According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.
Resolution: Corrected at inspection
The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.
Resolution: Corrected: 2022-08-31
Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.
Resolution: Corrected: 2022-03-24
Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.
Resolution: Corrected: 2022-03-24
Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.
Resolution: Corrected: 2022-03-24
Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.
Resolution: Corrected: 2022-03-24
Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.
Resolution: Corrected: 2022-03-24
Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.
Resolution: Corrected: 2022-03-24
Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.
Resolution: Corrected: 2022-03-24
Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.
Resolution: Corrected: 2022-03-24
Documentation showing 7 staff have completed SID's, Shaken Baby and Development training was not available for reveiw at the time of inspection.
Resolution: Corrected: 2021-09-17
Two children did not have current immunization records.
Resolution: Corrected: 2021-09-22
The operation did not have a current gas leak inspection.
Resolution: Corrected: 2021-09-30
The director and did not have transportatin safety training.
Resolution: Corrected: 2021-09-17
The loose-fill under and around the climbing structure does not measure six inches. Photographs of the equipment and loose-fill were taken at the time of inspection.
Resolution: Corrected: 2021-10-31
The operation did not have a current gas leak inspection.
Resolution: Corrected: 2021-09-30
The loose-fill under and around the climbing structure does not measure six inches. Photographs of the equipment and loose-fill were taken at the time of inspection.
Resolution: Corrected: 2021-10-31
The director and did not have transportatin safety training.
Resolution: Corrected: 2021-09-17
Documentation showing 7 staff have completed SID's, Shaken Baby and Development training was not available for reveiw at the time of inspection.
Resolution: Corrected: 2021-09-17
The operation did not have a current gas leak inspection.
Resolution: Corrected: 2021-09-30
Two children did not have current immunization records.
Resolution: Corrected: 2021-09-22
The director and did not have transportatin safety training.
Resolution: Corrected: 2021-09-17
The loose-fill under and around the climbing structure does not measure six inches. Photographs of the equipment and loose-fill were taken at the time of inspection.
Resolution: Corrected: 2021-10-31
Documentation showing 7 staff have completed SID's, Shaken Baby and Development training was not available for reveiw at the time of inspection.
Resolution: Corrected: 2021-09-17
Two children did not have current immunization records.
Resolution: Corrected: 2021-09-22
The operation did not have a current gas leak inspection.
Resolution: Corrected: 2021-09-30
The director and did not have transportatin safety training.
Resolution: Corrected: 2021-09-17
Two children did not have current immunization records.
Resolution: Corrected: 2021-09-22
Documentation showing 7 staff have completed SID's, Shaken Baby and Development training was not available for reveiw at the time of inspection.
Resolution: Corrected: 2021-09-17
The loose-fill under and around the climbing structure does not measure six inches. Photographs of the equipment and loose-fill were taken at the time of inspection.
Resolution: Corrected: 2021-10-31
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Frequently Asked Questions
What is North Custer KinderCare's safety grade?
North Custer KinderCare has a safety grade of F (Poor) based on state inspection data. The composite score is 21.0 out of 100.
How many violations does North Custer KinderCare have?
North Custer KinderCare has 120 total violations on record, including 108 critical, 8 serious, and 4 minor.
When was North Custer KinderCare last inspected?
North Custer KinderCare was last inspected on January 6, 2026.