GenStar Montessori Academy

10205 CUSTER RD, Plano, TX 75025Open
F

Data Freshness & Provenance

Inspection coverage

56 inspections on record

Active providers

License status: Open

Last refreshed

April 1, 2026

Latest inspection

May 5, 2025

Provenance

Texas licensing inspections and DaycareCheck scoring

Quick Facts

These facts are normalized from the official record so they can be quoted directly.

Updated April 1, 2026

Provider
GenStar Montessori Academy
License number
1688813
Location
10205 CUSTER RD, Plano, TX 75025
Status
Open
Safety grade
F (Poor), score 17.3/100
Inspection record
56 inspections, last inspected May 5, 2025
Provenance
Official state licensing inspections and DaycareCheck scoring. Last refreshed April 1, 2026.

Safety Scorecard

F
Poor17.3 / 100
Health48/100
Safety10/100
Staffing0/100
Compliance0/100

Quality Rating

4 Stars

Rated by Texas Rising Star, the state quality rating and improvement system.

75

Total Violations

May 5, 2025

Last Inspection

267

Capacity

Violation Timeline

Violations by month over the last 3 years, colored by severity.

All Violations (75)

CRITICALSTAFFING746.1315(b)(1)May 5, 2025

Of the 10 staff files reviewed, all staff had CPR/First aid training that was online only and does not meet American Heart Association guidelines.

Resolution: Corrected: 2025-06-02

CRITICALSTAFFING746.1315(b)(1)May 5, 2025

Of the 10 staff files reviewed, all staff had CPR/First aid training that was online only and does not meet American Heart Association guidelines.

Resolution: Corrected: 2025-06-02

CRITICALSTAFFING746.1315(b)(1)May 5, 2025

Of the 10 staff files reviewed, all staff had CPR/First aid training that was online only and does not meet American Heart Association guidelines.

Resolution: Corrected: 2025-06-02

CRITICALSTAFFING746.1601Jun 6, 2024

In a classroom with a specified age group of 15 months, there was one caregiver with 8 children. The ratio for this specified age group is one caregiver to every 5 children. This was corrected at inspection when a second caregiver came into the room.

Resolution: Corrected at inspection

CRITICALSTAFFING746.1601Jun 6, 2024

In a classroom with a specified age group of 15 months, there was one caregiver with 8 children. The ratio for this specified age group is one caregiver to every 5 children. This was corrected at inspection when a second caregiver came into the room.

Resolution: Corrected at inspection

CRITICALSTAFFING746.1601Jun 6, 2024

In a classroom with a specified age group of 15 months, there was one caregiver with 8 children. The ratio for this specified age group is one caregiver to every 5 children. This was corrected at inspection when a second caregiver came into the room.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.305(a)(6)Jan 24, 2024

Based on the information gathered during the investigation, it has been determined that the school failed to report to Child Care Regulations that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.

Resolution: Corrected: 2024-04-03

CRITICALCOMPLIANCE746.305(a)(6)Jan 24, 2024

Based on the information gathered during the investigation, it has been determined that the school failed to report to Child Care Regulations that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.

Resolution: Corrected: 2024-04-03

CRITICALCOMPLIANCE746.305(a)(6)Jan 24, 2024

Based on the information gathered during the investigation, it has been determined that the school failed to report to Child Care Regulations that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.

Resolution: Corrected: 2024-04-03

CRITICALSTAFFING746.1205(a)(1)Dec 28, 2023

Two out of seven teachers did not know how many children they had in care during the visit.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.2426(a)(1)Dec 28, 2023

Five month old infant was observed sleeping on a restrictive device.

Resolution: Corrected at inspection

CRITICALSTAFFING746.1205(a)(1)Dec 28, 2023

Two out of seven teachers did not know how many children they had in care during the visit.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.2426(a)(1)Dec 28, 2023

Five month old infant was observed sleeping on a restrictive device.

Resolution: Corrected at inspection

CRITICALSTAFFING746.1205(a)(1)Dec 28, 2023

Two out of seven teachers did not know how many children they had in care during the visit.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.2426(a)(1)Dec 28, 2023

Five month old infant was observed sleeping on a restrictive device.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.307(b)(4)Dec 19, 2023

Based on the information gathered during the investigation, it has been determined that the school failed to parents that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.

Resolution: Corrected: 2024-02-13

CRITICALCOMPLIANCE746.305(a)(6)Dec 19, 2023

Based on the information gathered during the investigation, it has been determined that the school failed to Child Care Regulations that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.

Resolution: Corrected: 2024-02-13

CRITICALCOMPLIANCE746.305(a)(6)Dec 19, 2023

Based on the information gathered during the investigation, it has been determined that the school failed to Child Care Regulations that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.

Resolution: Corrected: 2024-02-13

CRITICALCOMPLIANCE746.307(b)(4)Dec 19, 2023

Based on the information gathered during the investigation, it has been determined that the school failed to parents that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.

Resolution: Corrected: 2024-02-13

CRITICALCOMPLIANCE746.305(a)(6)Dec 19, 2023

Based on the information gathered during the investigation, it has been determined that the school failed to Child Care Regulations that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.

Resolution: Corrected: 2024-02-13

CRITICALCOMPLIANCE746.307(b)(4)Dec 19, 2023

Based on the information gathered during the investigation, it has been determined that the school failed to parents that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.

Resolution: Corrected: 2024-02-13

CRITICALCOMPLIANCE746.4907(a)(2)Jun 21, 2023

The 2-5 year old playground did not have 9 inches of mulch (rubber) on a 5 feet play structure.

Resolution: Corrected: 2023-07-12

CRITICALCOMPLIANCE746.4907(a)(2)Jun 21, 2023

The 2-5 year old playground did not have 9 inches of mulch (rubber) on a 5 feet play structure.

Resolution: Corrected: 2023-07-12

CRITICALCOMPLIANCE746.4907(a)(2)Jun 21, 2023

The 2-5 year old playground did not have 9 inches of mulch (rubber) on a 5 feet play structure.

Resolution: Corrected: 2023-07-12

CRITICALSAFETY746.2409(a)(2)Jan 17, 2023

An infant was napping on a crib with loose sheets. Infant was 10 months of age.

Resolution: Corrected at inspection

CRITICALSAFETY746.2409(a)(2)Jan 17, 2023

An infant was napping on a crib with loose sheets. Infant was 10 months of age.

Resolution: Corrected at inspection

CRITICALSAFETY746.2409(a)(2)Jan 17, 2023

An infant was napping on a crib with loose sheets. Infant was 10 months of age.

Resolution: Corrected at inspection

CRITICALSAFETY746.1203(4)Dec 21, 2022

Based on the information gathered during the investigation, it has been determined a child was not attended immediately. Therefore, resulted in injuries to child.

Resolution: Corrected: 2023-02-09

CRITICALSAFETY746.1203(4)Dec 21, 2022

Based on the information gathered during the investigation, it has been determined a child was not attended immediately. Therefore, resulted in injuries to child.

Resolution: Corrected: 2023-02-09

CRITICALSAFETY746.1203(4)Dec 21, 2022

Based on the information gathered during the investigation, it has been determined a child was not attended immediately. Therefore, resulted in injuries to child.

Resolution: Corrected: 2023-02-09

CRITICALCOMPLIANCE746.2909(1)Aug 25, 2022

Infant's crib with napping infant in the 0-12 Month classroom was placed by the exit door.

Resolution: Corrected at inspection

SERIOUSSTAFFING746.801(3)Aug 25, 2022

The staff files were not complete and available for review.

Resolution: Corrected: 2022-09-09

CRITICALCOMPLIANCE746.2909(1)Aug 25, 2022

Infant's crib with napping infant in the 0-12 Month classroom was placed by the exit door.

Resolution: Corrected at inspection

SERIOUSSTAFFING746.801(3)Aug 25, 2022

The staff files were not complete and available for review.

Resolution: Corrected: 2022-09-09

CRITICALCOMPLIANCE746.2909(1)Aug 25, 2022

Infant's crib with napping infant in the 0-12 Month classroom was placed by the exit door.

Resolution: Corrected at inspection

SERIOUSSTAFFING746.801(3)Aug 25, 2022

The staff files were not complete and available for review.

Resolution: Corrected: 2022-09-09

SERIOUSCOMPLIANCE746.603(a)(4)Aug 9, 2022

2 out of 10 children did not have an updated or actual vaccination record available for review.

Resolution: Corrected: 2022-08-15

CRITICALSTAFFING746.1203(2)Aug 9, 2022

The staff in 2 out of 9 classrooms walked did not know how many children they had in care or their ages.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.3415(5)Aug 9, 2022

Staff in 2 classrooms did not wash hands after assisting toileting for children.

Resolution: Corrected at inspection

CRITICALHEALTH746.3407(8)Aug 9, 2022

The garbage can had no top covering the garbage. Located next the sink.

Resolution: Corrected at inspection

SERIOUSHEALTH746.2421(a)Aug 9, 2022

7 infants in the 0-12 classroom did not have a infant feeding schedule or a sign and dated infant feeding schedule.

Resolution: Corrected: 2022-08-15

CRITICALSTAFFING746.1203(5)Aug 9, 2022

The 3-6 year old classroom had 11 children with 1 teacher. The children were running, screaming, hitting each other, eating, jumping over each other, etc.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE746.801(18)Aug 9, 2022

The latest CPSC form provided was last updated on 5/21/21.

Resolution: Corrected: 2022-08-15

SERIOUSHEALTH746.2421(a)Aug 9, 2022

7 infants in the 0-12 classroom did not have a infant feeding schedule or a sign and dated infant feeding schedule.

Resolution: Corrected: 2022-08-15

CRITICALHEALTH746.3407(8)Aug 9, 2022

The garbage can had no top covering the garbage. Located next the sink.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE746.603(a)(4)Aug 9, 2022

2 out of 10 children did not have an updated or actual vaccination record available for review.

Resolution: Corrected: 2022-08-15

CRITICALCOMPLIANCE746.3415(5)Aug 9, 2022

Staff in 2 classrooms did not wash hands after assisting toileting for children.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE746.801(18)Aug 9, 2022

The latest CPSC form provided was last updated on 5/21/21.

Resolution: Corrected: 2022-08-15

SERIOUSHEALTH746.2421(a)Aug 9, 2022

7 infants in the 0-12 classroom did not have a infant feeding schedule or a sign and dated infant feeding schedule.

Resolution: Corrected: 2022-08-15

CRITICALHEALTH746.3407(8)Aug 9, 2022

The garbage can had no top covering the garbage. Located next the sink.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE746.603(a)(4)Aug 9, 2022

2 out of 10 children did not have an updated or actual vaccination record available for review.

Resolution: Corrected: 2022-08-15

CRITICALCOMPLIANCE746.3415(5)Aug 9, 2022

Staff in 2 classrooms did not wash hands after assisting toileting for children.

Resolution: Corrected at inspection

CRITICALSTAFFING746.1203(2)Aug 9, 2022

The staff in 2 out of 9 classrooms walked did not know how many children they had in care or their ages.

Resolution: Corrected at inspection

CRITICALSTAFFING746.1203(5)Aug 9, 2022

The 3-6 year old classroom had 11 children with 1 teacher. The children were running, screaming, hitting each other, eating, jumping over each other, etc.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE746.801(18)Aug 9, 2022

The latest CPSC form provided was last updated on 5/21/21.

Resolution: Corrected: 2022-08-15

CRITICALSTAFFING746.1203(2)Aug 9, 2022

The staff in 2 out of 9 classrooms walked did not know how many children they had in care or their ages.

Resolution: Corrected at inspection

CRITICALSTAFFING746.1203(5)Aug 9, 2022

The 3-6 year old classroom had 11 children with 1 teacher. The children were running, screaming, hitting each other, eating, jumping over each other, etc.

Resolution: Corrected at inspection

CRITICALSAFETY746.1203(4)Nov 4, 2021

This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in a room alone and unsupervised for fifteen minutes after taking a group of children from one room and into another.

Resolution: Corrected: 2021-12-03

CRITICALSAFETY746.1203(4)Nov 4, 2021

This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in a room alone and unsupervised for fifteen minutes after taking a group of children from one room and into another.

Resolution: Corrected: 2021-12-03

CRITICALSAFETY746.1203(4)Nov 4, 2021

This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in a room alone and unsupervised for fifteen minutes after taking a group of children from one room and into another.

Resolution: Corrected: 2021-12-03

SERIOUSHEALTH746.603(a)(3)Sep 23, 2021

Two out of ten children's records evaluated did not contain healthcare provider statements.

Resolution: Corrected: 2021-10-14

SERIOUSCOMPLIANCE746.5205(4)Sep 23, 2021

Documentation for fire drills has not been recorded since February 2021

Resolution: Corrected: 2021-09-30

CRITICALSAFETY746.5101(b)Sep 23, 2021

The annual fire inspection has not been completed for the year.

Resolution: Corrected: 2021-10-07

SERIOUSSTAFFING746.801(3)Sep 23, 2021

Training records for nine out of ten personnel records were not available for review.

Resolution: Corrected: 2021-10-07

SERIOUSCOMPLIANCE746.603(a)(4)Sep 23, 2021

Two out of ten childrens' records evaluated were both missing the following immunizations: Hep A (1) and DTap(1)

Resolution: Corrected: 2021-10-14

CRITICALSAFETY746.5101(b)Sep 23, 2021

The annual fire inspection has not been completed for the year.

Resolution: Corrected: 2021-10-07

SERIOUSHEALTH746.603(a)(3)Sep 23, 2021

Two out of ten children's records evaluated did not contain healthcare provider statements.

Resolution: Corrected: 2021-10-14

SERIOUSCOMPLIANCE746.603(a)(4)Sep 23, 2021

Two out of ten childrens' records evaluated were both missing the following immunizations: Hep A (1) and DTap(1)

Resolution: Corrected: 2021-10-14

CRITICALSAFETY746.5101(b)Sep 23, 2021

The annual fire inspection has not been completed for the year.

Resolution: Corrected: 2021-10-07

SERIOUSCOMPLIANCE746.5205(4)Sep 23, 2021

Documentation for fire drills has not been recorded since February 2021

Resolution: Corrected: 2021-09-30

SERIOUSSTAFFING746.801(3)Sep 23, 2021

Training records for nine out of ten personnel records were not available for review.

Resolution: Corrected: 2021-10-07

SERIOUSHEALTH746.603(a)(3)Sep 23, 2021

Two out of ten children's records evaluated did not contain healthcare provider statements.

Resolution: Corrected: 2021-10-14

SERIOUSSTAFFING746.801(3)Sep 23, 2021

Training records for nine out of ten personnel records were not available for review.

Resolution: Corrected: 2021-10-07

SERIOUSCOMPLIANCE746.5205(4)Sep 23, 2021

Documentation for fire drills has not been recorded since February 2021

Resolution: Corrected: 2021-09-30

SERIOUSCOMPLIANCE746.603(a)(4)Sep 23, 2021

Two out of ten childrens' records evaluated were both missing the following immunizations: Hep A (1) and DTap(1)

Resolution: Corrected: 2021-10-14

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Frequently Asked Questions

What is GenStar Montessori Academy's safety grade?

GenStar Montessori Academy has a safety grade of F (Poor) based on state inspection data. The composite score is 17.3 out of 100.

How many violations does GenStar Montessori Academy have?

GenStar Montessori Academy has 75 total violations on record, including 51 critical, 24 serious, and 0 minor.

When was GenStar Montessori Academy last inspected?

GenStar Montessori Academy was last inspected on May 5, 2025.

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