Primrose School of Eldorado

3999 ELDORADO PKWY, McKinney, TX 75070Open
F

Data Freshness & Provenance

Inspection coverage

83 inspections on record

Active providers

License status: Open

Last refreshed

April 1, 2026

Latest inspection

March 12, 2026

Provenance

Texas licensing inspections and DaycareCheck scoring

Quick Facts

These facts are normalized from the official record so they can be quoted directly.

Updated April 1, 2026

Provider
Primrose School of Eldorado
License number
834314
Location
3999 ELDORADO PKWY, McKinney, TX 75070
Status
Open
Safety grade
F (Poor), score 0.0/100
Inspection record
83 inspections, last inspected March 12, 2026
Provenance
Official state licensing inspections and DaycareCheck scoring. Last refreshed April 1, 2026.

Safety Scorecard

F
Poor0.0 / 100
Health0/100
Safety0/100
Staffing0/100
Compliance0/100

99

Total Violations

Mar 12, 2026

Last Inspection

197

Capacity

Violation Timeline

Violations by month over the last 3 years, colored by severity.

All Violations (99)

CRITICALCOMPLIANCE746.2805(3)Jun 30, 2025

The standard was evaluated for a standard investigation and was found not in compliance. Based on interviews with the staff and the parent of a young child, a caregiver grabbed a young child's arm to stop them from running away which resulted in the child falling and hitting their mouth on the pole of a play structure.

Resolution: Corrected: 2025-07-25

CRITICALCOMPLIANCE746.2805(3)Jun 30, 2025

The standard was evaluated for a standard investigation and was found not in compliance. Based on interviews with the staff and the parent of a young child, a caregiver grabbed a young child's arm to stop them from running away which resulted in the child falling and hitting their mouth on the pole of a play structure.

Resolution: Corrected: 2025-07-25

CRITICALCOMPLIANCE746.2805(3)Jun 30, 2025

The standard was evaluated for a standard investigation and was found not in compliance. Based on interviews with the staff and the parent of a young child, a caregiver grabbed a young child's arm to stop them from running away which resulted in the child falling and hitting their mouth on the pole of a play structure.

Resolution: Corrected: 2025-07-25

CRITICALCOMPLIANCE746.5537(a)(2)Apr 9, 2025

The operation has not conducted a current CO detector. The director corrected the deficiency during the inspection by testing the CO detector test.

Resolution: Corrected at inspection

CRITICALSAFETY746.5101(a)Apr 9, 2025

The operation does not have a current fire inspection conducted by a fire marshal. The last fire inspection documented 8/24/2023.

Resolution: Corrected: 2025-04-23

CRITICALSTAFFING746.1301(a)(1)(A)Apr 9, 2025

Two caregivers did not have documentation on file acknowledging that an orientation is complete.

Resolution: Corrected: 2025-04-23

SERIOUSCOMPLIANCE746.4135(b)Apr 9, 2025

The operation did not have the current Children Product Certification form to validate that the CPSC recall list have been view and all of the materials in the operation that are used by children are safe. The Children Safety Product Certification form was last documented 8/26/2023.

Resolution: Corrected: 2025-04-23

CRITICALHEALTH746.3401(a)Apr 9, 2025

The operation does not have a current health inspection. The last annual health inspection is documented 2/28/2024.

Resolution: Corrected: 2025-04-23

CRITICALSTAFFING746.1301(a)(1)(A)Apr 9, 2025

Two caregivers did not have documentation on file acknowledging that an orientation is complete.

Resolution: Corrected: 2025-04-23

CRITICALHEALTH746.3401(a)Apr 9, 2025

The operation does not have a current health inspection. The last annual health inspection is documented 2/28/2024.

Resolution: Corrected: 2025-04-23

SERIOUSCOMPLIANCE746.4135(b)Apr 9, 2025

The operation did not have the current Children Product Certification form to validate that the CPSC recall list have been view and all of the materials in the operation that are used by children are safe. The Children Safety Product Certification form was last documented 8/26/2023.

Resolution: Corrected: 2025-04-23

CRITICALSAFETY746.5101(a)Apr 9, 2025

The operation does not have a current fire inspection conducted by a fire marshal. The last fire inspection documented 8/24/2023.

Resolution: Corrected: 2025-04-23

CRITICALSTAFFING746.1301(a)(1)(A)Apr 9, 2025

Two caregivers did not have documentation on file acknowledging that an orientation is complete.

Resolution: Corrected: 2025-04-23

CRITICALCOMPLIANCE746.5537(a)(2)Apr 9, 2025

The operation has not conducted a current CO detector. The director corrected the deficiency during the inspection by testing the CO detector test.

Resolution: Corrected at inspection

CRITICALHEALTH746.3401(a)Apr 9, 2025

The operation does not have a current health inspection. The last annual health inspection is documented 2/28/2024.

Resolution: Corrected: 2025-04-23

SERIOUSCOMPLIANCE746.4135(b)Apr 9, 2025

The operation did not have the current Children Product Certification form to validate that the CPSC recall list have been view and all of the materials in the operation that are used by children are safe. The Children Safety Product Certification form was last documented 8/26/2023.

Resolution: Corrected: 2025-04-23

CRITICALSAFETY746.5101(a)Apr 9, 2025

The operation does not have a current fire inspection conducted by a fire marshal. The last fire inspection documented 8/24/2023.

Resolution: Corrected: 2025-04-23

CRITICALCOMPLIANCE746.5537(a)(2)Apr 9, 2025

The operation has not conducted a current CO detector. The director corrected the deficiency during the inspection by testing the CO detector test.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.2803(4)(C)Jun 12, 2024

Based on interviews with a caregiver and a parent witness, a caregiver was observed hitting a young child to redirect the young child's behavior.

Resolution: Corrected: 2024-07-01

CRITICALCOMPLIANCE746.2805(1)Jun 12, 2024

Based on interviews with the staff and the parent witness, the operation was found out of the compliance with the standard evaluated. The caregiver was observed hitting a young child on the wrist.

Resolution: Corrected: 2024-07-01

CRITICALCOMPLIANCE746.2805(1)Jun 12, 2024

Based on interviews with the staff and the parent witness, the operation was found out of the compliance with the standard evaluated. The caregiver was observed hitting a young child on the wrist.

Resolution: Corrected: 2024-07-01

CRITICALCOMPLIANCE746.2805(1)Jun 12, 2024

Based on interviews with the staff and the parent witness, the operation was found out of the compliance with the standard evaluated. The caregiver was observed hitting a young child on the wrist.

Resolution: Corrected: 2024-07-01

CRITICALCOMPLIANCE746.2803(4)(C)Jun 12, 2024

Based on interviews with a caregiver and a parent witness, a caregiver was observed hitting a young child to redirect the young child's behavior.

Resolution: Corrected: 2024-07-01

CRITICALCOMPLIANCE746.2803(4)(C)Jun 12, 2024

Based on interviews with a caregiver and a parent witness, a caregiver was observed hitting a young child to redirect the young child's behavior.

Resolution: Corrected: 2024-07-01

SERIOUSCOMPLIANCE746.603(a)(4)May 21, 2024

Three children did not have current immunizations on file.

Resolution: Corrected: 2024-05-27

SERIOUSHEALTH746.603(a)(3)May 21, 2024

A child did not have a health statement on file.

Resolution: Corrected: 2024-05-27

SERIOUSHEALTH746.603(a)(3)May 21, 2024

A child did not have a health statement on file.

Resolution: Corrected: 2024-05-27

SERIOUSCOMPLIANCE746.603(a)(4)May 21, 2024

Three children did not have current immunizations on file.

Resolution: Corrected: 2024-05-27

SERIOUSHEALTH746.603(a)(3)May 21, 2024

A child did not have a health statement on file.

Resolution: Corrected: 2024-05-27

SERIOUSCOMPLIANCE746.603(a)(4)May 21, 2024

Three children did not have current immunizations on file.

Resolution: Corrected: 2024-05-27

CRITICALSTAFFING746.1201(1)Dec 12, 2023

This standard was evaluated during the investigation and was found to be deficient. Two infants had similar looking bottles labeled with their names. A caregiver did not use good judgement when they did not check the name on one bottle before giving it to an infant. This resulted in the infant being fed a bottle, containing breastmilk, which belonged to the other infant.

Resolution: Corrected: 2024-01-10

CRITICALSTAFFING746.1201(1)Dec 12, 2023

This standard was evaluated during the investigation and was found to be deficient. Two infants had similar looking bottles labeled with their names. A caregiver did not use good judgement when they did not check the name on one bottle before giving it to an infant. This resulted in the infant being fed a bottle, containing breastmilk, which belonged to the other infant.

Resolution: Corrected: 2024-01-10

CRITICALSTAFFING746.1201(1)Dec 12, 2023

This standard was evaluated during the investigation and was found to be deficient. Two infants had similar looking bottles labeled with their names. A caregiver did not use good judgement when they did not check the name on one bottle before giving it to an infant. This resulted in the infant being fed a bottle, containing breastmilk, which belonged to the other infant.

Resolution: Corrected: 2024-01-10

CRITICALSTAFFING745.641Nov 15, 2023

A caregiver was present in a classroom with children without having a record of a background check being run for them under the operation's name. This was corrected at inspection when the caregiver left the operation, and the administrative staff ran a background check for the caregiver.

Resolution: Corrected at inspection

CRITICALSTAFFING745.641Nov 15, 2023

A caregiver was present in a classroom with children without having a record of a background check being run for them under the operation's name. This was corrected at inspection when the caregiver left the operation, and the administrative staff ran a background check for the caregiver.

Resolution: Corrected at inspection

CRITICALSTAFFING745.641Nov 15, 2023

A caregiver was present in a classroom with children without having a record of a background check being run for them under the operation's name. This was corrected at inspection when the caregiver left the operation, and the administrative staff ran a background check for the caregiver.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.305(a)(6)Aug 24, 2023

Based on information obtained during the DFPS investigation it was determined the operation did not report that a child was left unsupervised on the playground.

Resolution: Corrected: 2023-11-03

CRITICALSAFETY746.1205(a)(4)Aug 24, 2023

Based on information obtained during a DFPS investigation it was determined that due to a child being left unattended on the playground. The caregiver was not providing supervision that ensured the safety of the child in care.

Resolution: Corrected: 2023-11-03

CRITICALCOMPLIANCE746.307(b)(4)Aug 24, 2023

Based on the information obtained during a DFPS investigation it was determined that parents of an child in care were not notified when that child was left unsupervised on the playground.

Resolution: Corrected: 2023-11-03

CRITICALCOMPLIANCE746.305(a)(6)Aug 24, 2023

Based on information obtained during the DFPS investigation it was determined the operation did not report that a child was left unsupervised on the playground.

Resolution: Corrected: 2023-11-03

CRITICALCOMPLIANCE746.307(b)(4)Aug 24, 2023

Based on the information obtained during a DFPS investigation it was determined that parents of an child in care were not notified when that child was left unsupervised on the playground.

Resolution: Corrected: 2023-11-03

CRITICALSAFETY746.1205(a)(4)Aug 24, 2023

Based on information obtained during a DFPS investigation it was determined that due to a child being left unattended on the playground. The caregiver was not providing supervision that ensured the safety of the child in care.

Resolution: Corrected: 2023-11-03

CRITICALCOMPLIANCE746.305(a)(6)Aug 24, 2023

Based on information obtained during the DFPS investigation it was determined the operation did not report that a child was left unsupervised on the playground.

Resolution: Corrected: 2023-11-03

CRITICALCOMPLIANCE746.307(b)(4)Aug 24, 2023

Based on the information obtained during a DFPS investigation it was determined that parents of an child in care were not notified when that child was left unsupervised on the playground.

Resolution: Corrected: 2023-11-03

CRITICALSAFETY746.1205(a)(4)Aug 24, 2023

Based on information obtained during a DFPS investigation it was determined that due to a child being left unattended on the playground. The caregiver was not providing supervision that ensured the safety of the child in care.

Resolution: Corrected: 2023-11-03

CRITICALCOMPLIANCE746.2803(4)(C)Jun 30, 2023

Based on information obtained during a DFPS investigation it was determined that caregivers at the operation were not redirecting children with positive statements. It was mentioned that spraying water from bottles was utilized to redirect the children.

Resolution: Corrected: 2023-08-18

CRITICALCOMPLIANCE746.2803(4)(C)Jun 30, 2023

Based on information obtained during a DFPS investigation it was determined that caregivers at the operation were not redirecting children with positive statements. It was mentioned that spraying water from bottles was utilized to redirect the children.

Resolution: Corrected: 2023-08-18

CRITICALCOMPLIANCE746.2803(4)(C)Jun 30, 2023

Based on information obtained during a DFPS investigation it was determined that caregivers at the operation were not redirecting children with positive statements. It was mentioned that spraying water from bottles was utilized to redirect the children.

Resolution: Corrected: 2023-08-18

MINORCOMPLIANCE746.603(a)(6)Jun 22, 2023

At the time of inspection, one child did not have their completed vision and hearing screening on file for review.

Resolution: Corrected: 2023-07-06

MINORCOMPLIANCE746.603(a)(6)Jun 22, 2023

At the time of inspection, one child did not have their completed vision and hearing screening on file for review.

Resolution: Corrected: 2023-07-06

MINORCOMPLIANCE746.603(a)(6)Jun 22, 2023

At the time of inspection, one child did not have their completed vision and hearing screening on file for review.

Resolution: Corrected: 2023-07-06

CRITICALSAFETY746.1205(a)(4)Mar 17, 2023

As a result of the investigation, it was determined that the operation was deficient according to this standard. The caregiver was no aware of where the child was and stated so in their interview.

Resolution: Corrected: 2023-04-04

CRITICALSAFETY746.1205(a)(4)Mar 17, 2023

As a result of the investigation, it was determined that the operation was deficient according to this standard. The caregiver was no aware of where the child was and stated so in their interview.

Resolution: Corrected: 2023-04-04

CRITICALSAFETY746.1205(a)(4)Mar 17, 2023

As a result of the investigation, it was determined that the operation was deficient according to this standard. The caregiver was no aware of where the child was and stated so in their interview.

Resolution: Corrected: 2023-04-04

SERIOUSCOMPLIANCE746.303(b)Jan 18, 2023

The operation did not complete the required survey to indicate the number of employees that left the operation during the year 2022.

Resolution: Corrected: 2023-01-20

SERIOUSCOMPLIANCE746.303(b)Jan 18, 2023

The operation did not complete the required survey to indicate the number of employees that left the operation during the year 2022.

Resolution: Corrected: 2023-01-20

SERIOUSCOMPLIANCE746.303(b)Jan 18, 2023

The operation did not complete the required survey to indicate the number of employees that left the operation during the year 2022.

Resolution: Corrected: 2023-01-20

CRITICALSTAFFING745.621(a)(2)Oct 24, 2022

During the inspection the operation allowed a staff member to be present without an initial background check being run. The operation corrected this during the inspection when the staff member left the operation during lunch and was asked not to return.

Resolution: Corrected at inspection

CRITICALSTAFFING745.621(a)(2)Oct 24, 2022

During the inspection the operation allowed a staff member to be present without an initial background check being run. The operation corrected this during the inspection when the staff member left the operation during lunch and was asked not to return.

Resolution: Corrected at inspection

CRITICALSTAFFING745.621(a)(2)Oct 24, 2022

During the inspection the operation allowed a staff member to be present without an initial background check being run. The operation corrected this during the inspection when the staff member left the operation during lunch and was asked not to return.

Resolution: Corrected at inspection

CRITICALSAFETY746.1203(4)Oct 21, 2022

This standard was evaluated during the investigation and was found to be deficient. A caregiver left a child alone in the classroom. The child was found later by another staff member.

Resolution: Corrected: 2022-11-18

SERIOUSHEALTH746.707Oct 21, 2022

Based on a review of the parent signature in the child file and interviews conducted, it was determined the signature on the incident report was not the parent's original signature.

Resolution: Corrected: 2022-11-18

SERIOUSHEALTH746.707Oct 21, 2022

Based on a review of the parent signature in the child file and interviews conducted, it was determined the signature on the incident report was not the parent's original signature.

Resolution: Corrected: 2022-11-18

CRITICALSAFETY746.1203(4)Oct 21, 2022

This standard was evaluated during the investigation and was found to be deficient. A caregiver left a child alone in the classroom. The child was found later by another staff member.

Resolution: Corrected: 2022-11-18

SERIOUSHEALTH746.707Oct 21, 2022

Based on a review of the parent signature in the child file and interviews conducted, it was determined the signature on the incident report was not the parent's original signature.

Resolution: Corrected: 2022-11-18

CRITICALSAFETY746.1203(4)Oct 21, 2022

This standard was evaluated during the investigation and was found to be deficient. A caregiver left a child alone in the classroom. The child was found later by another staff member.

Resolution: Corrected: 2022-11-18

CRITICALSTAFFING745.641Sep 2, 2022

A caregiver was present in the childcare center in direct care with a group of children with a pending background check. Additional steps had not been taken to ensure clearance prior to the caregiver being present.

Resolution: Corrected: 2022-09-02

CRITICALSTAFFING745.641Sep 2, 2022

A caregiver was present in the childcare center in direct care with a group of children with a pending background check. Additional steps had not been taken to ensure clearance prior to the caregiver being present.

Resolution: Corrected: 2022-09-02

CRITICALSTAFFING745.641Sep 2, 2022

A caregiver was present in the childcare center in direct care with a group of children with a pending background check. Additional steps had not been taken to ensure clearance prior to the caregiver being present.

Resolution: Corrected: 2022-09-02

CRITICALSTAFFING746.1201(1)Sep 1, 2022

This standard was tasked over this investigation and found to be deficient. It was determined during this investigation that a caregiver did not use good judgment or self-control when they hit a child to try and encourage the child to sit down in the classroom.

Resolution: Corrected: 2022-10-07

CRITICALCOMPLIANCE746.2805(4)Sep 1, 2022

This standard was tasked over for this investigation and found to be deficient. During this investigation it was determined that a caregiver did hit a child with their hand while in care.

Resolution: Corrected: 2022-10-07

CRITICALCOMPLIANCE746.2805(4)Sep 1, 2022

This standard was tasked over for this investigation and found to be deficient. During this investigation it was determined that a caregiver did hit a child with their hand while in care.

Resolution: Corrected: 2022-10-07

CRITICALCOMPLIANCE746.2805(4)Sep 1, 2022

This standard was tasked over for this investigation and found to be deficient. During this investigation it was determined that a caregiver did hit a child with their hand while in care.

Resolution: Corrected: 2022-10-07

CRITICALSTAFFING746.1201(1)Sep 1, 2022

This standard was tasked over this investigation and found to be deficient. It was determined during this investigation that a caregiver did not use good judgment or self-control when they hit a child to try and encourage the child to sit down in the classroom.

Resolution: Corrected: 2022-10-07

CRITICALSTAFFING746.1201(1)Sep 1, 2022

This standard was tasked over this investigation and found to be deficient. It was determined during this investigation that a caregiver did not use good judgment or self-control when they hit a child to try and encourage the child to sit down in the classroom.

Resolution: Corrected: 2022-10-07

CRITICALSAFETY746.1316(a)Jul 18, 2022

At the time of inspection, the drivers for the operation did not have a copy of their most recent transportation training certificate on file for review.

Resolution: Corrected: 2022-08-01

SERIOUSCOMPLIANCE746.603(a)(4)Jul 18, 2022

At the time of inspection, one child did not have his most current immunization record on file for review.

Resolution: Corrected: 2022-08-01

CRITICALCOMPLIANCE746.2426Jul 18, 2022

At the time of inspection an infant child was observed asleep in a restrictive rocker chair. The child was removed by one of the caregivers present after being instructed to do so during this inspection time.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE746.5205(4)Jul 18, 2022

At the time of inspection, the operation did not have it's most current safety drills practiced on file for review.

Resolution: Corrected: 2022-08-01

SERIOUSCOMPLIANCE746.5205(4)Jul 18, 2022

At the time of inspection, the operation did not have it's most current safety drills practiced on file for review.

Resolution: Corrected: 2022-08-01

CRITICALCOMPLIANCE746.2426Jul 18, 2022

At the time of inspection an infant child was observed asleep in a restrictive rocker chair. The child was removed by one of the caregivers present after being instructed to do so during this inspection time.

Resolution: Corrected at inspection

CRITICALSAFETY746.1316(a)Jul 18, 2022

At the time of inspection, the drivers for the operation did not have a copy of their most recent transportation training certificate on file for review.

Resolution: Corrected: 2022-08-01

SERIOUSCOMPLIANCE746.5205(4)Jul 18, 2022

At the time of inspection, the operation did not have it's most current safety drills practiced on file for review.

Resolution: Corrected: 2022-08-01

SERIOUSCOMPLIANCE746.603(a)(4)Jul 18, 2022

At the time of inspection, one child did not have his most current immunization record on file for review.

Resolution: Corrected: 2022-08-01

CRITICALCOMPLIANCE746.2426Jul 18, 2022

At the time of inspection an infant child was observed asleep in a restrictive rocker chair. The child was removed by one of the caregivers present after being instructed to do so during this inspection time.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE746.603(a)(4)Jul 18, 2022

At the time of inspection, one child did not have his most current immunization record on file for review.

Resolution: Corrected: 2022-08-01

CRITICALSAFETY746.1316(a)Jul 18, 2022

At the time of inspection, the drivers for the operation did not have a copy of their most recent transportation training certificate on file for review.

Resolution: Corrected: 2022-08-01

CRITICALCOMPLIANCE746.2805(4)Jun 30, 2022

This standard was tasked over for the investigation and found to be deficient. The caregiver involved in this incident admitted to hitting a child in care. The caregiver named is no longer present at the facility and more redirection and behavior methods have been put in place to better assist the child in care.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.2805(4)Jun 30, 2022

This standard was tasked over for the investigation and found to be deficient. The caregiver involved in this incident admitted to hitting a child in care. The caregiver named is no longer present at the facility and more redirection and behavior methods have been put in place to better assist the child in care.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.2805(4)Jun 30, 2022

This standard was tasked over for the investigation and found to be deficient. The caregiver involved in this incident admitted to hitting a child in care. The caregiver named is no longer present at the facility and more redirection and behavior methods have been put in place to better assist the child in care.

Resolution: Corrected at inspection

CRITICALSAFETY746.1316(a)Aug 26, 2021

Transportation training is not complete for one driver.

Resolution: Corrected: 2021-09-02

CRITICALHEALTH746.3819Aug 26, 2021

One allergy action plan needs a parent signature.

Resolution: Corrected: 2021-09-02

SERIOUSHEALTH746.603(a)(3)Aug 26, 2021

One child was lacking the required health statement.

Resolution: Corrected: 2021-09-09

SERIOUSHEALTH746.603(a)(3)Aug 26, 2021

One child was lacking the required health statement.

Resolution: Corrected: 2021-09-09

CRITICALHEALTH746.3819Aug 26, 2021

One allergy action plan needs a parent signature.

Resolution: Corrected: 2021-09-02

SERIOUSHEALTH746.603(a)(3)Aug 26, 2021

One child was lacking the required health statement.

Resolution: Corrected: 2021-09-09

CRITICALSAFETY746.1316(a)Aug 26, 2021

Transportation training is not complete for one driver.

Resolution: Corrected: 2021-09-02

CRITICALHEALTH746.3819Aug 26, 2021

One allergy action plan needs a parent signature.

Resolution: Corrected: 2021-09-02

CRITICALSAFETY746.1316(a)Aug 26, 2021

Transportation training is not complete for one driver.

Resolution: Corrected: 2021-09-02

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Frequently Asked Questions

What is Primrose School of Eldorado's safety grade?

Primrose School of Eldorado has a safety grade of F (Poor) based on state inspection data. The composite score is 0.0 out of 100.

How many violations does Primrose School of Eldorado have?

Primrose School of Eldorado has 99 total violations on record, including 72 critical, 24 serious, and 3 minor.

When was Primrose School of Eldorado last inspected?

Primrose School of Eldorado was last inspected on March 12, 2026.

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