New Horizons Learning Academy

5253 N 23RD ST, McAllen, TX 78504Open
F

Data Freshness & Provenance

Inspection coverage

42 inspections on record

Active providers

License status: Open

Last refreshed

April 1, 2026

Latest inspection

March 30, 2026

Provenance

Texas licensing inspections and DaycareCheck scoring

Quick Facts

These facts are normalized from the official record so they can be quoted directly.

Updated April 1, 2026

Provider
New Horizons Learning Academy
License number
1690382
Location
5253 N 23RD ST, McAllen, TX 78504
Status
Open
Safety grade
F (Poor), score 16.5/100
Inspection record
42 inspections, last inspected March 30, 2026
Provenance
Official state licensing inspections and DaycareCheck scoring. Last refreshed April 1, 2026.

Safety Scorecard

F
Poor16.5 / 100
Health0/100
Safety55/100
Staffing0/100
Compliance0/100

69

Total Violations

Mar 30, 2026

Last Inspection

66

Capacity

Violation Timeline

Violations by month over the last 3 years, colored by severity.

All Violations (69)

SERIOUSCOMPLIANCE746.901Apr 29, 2025

2 staff files were not available for review. 1 staff file was missing an affidavit and a preemployment affidavit.

Resolution: Corrected: 2025-05-02

SERIOUSCOMPLIANCE746.2207(a)Apr 29, 2025

Infants ranging from 5 months to 12 months were observed watching t.v.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.2507(2)Apr 29, 2025

Two classrooms were observed with not enough play equipment.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.2209Apr 29, 2025

Activity plans were not posted in 3 classrooms. Activity plans were posted in 2 classrooms with a date of October 2024.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.2206(1)(A)Apr 29, 2025

Only one opportunity for outdoor play was observed.

Resolution: Corrected: 2025-05-02

CRITICALCOMPLIANCE746.3417(1)Apr 29, 2025

Handwashing was not observed before children ate breakfast.

Resolution: Corrected: 2025-04-29

CRITICALSTAFFING746.1605(1)Apr 29, 2025

Infants were combined with older children. The youngest child was 5 months while the oldest was 5 years old.

Resolution: Corrected: 2025-04-29

CRITICALSTAFFING746.1205(a)(1)Apr 29, 2025

A child was observed alone down a hallway in the restroom and was asking for assistance with no caregiver around.

Resolution: Corrected: 2025-04-29

CRITICALHEALTH746.3301(f)(1)Apr 29, 2025

Water was not observed available during breakfast.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.3313(2)Apr 29, 2025

Menu was observed not being followed.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.801(2)Apr 29, 2025

Feeding instructions were not available for review for one infant.

Resolution: Corrected: 2025-04-30

CRITICALCOMPLIANCE746.2417(2)(B)Apr 29, 2025

Infants were observed in restrictive devices for over 15 minutes.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.2209Apr 29, 2025

Activity plans were not posted in 3 classrooms. Activity plans were posted in 2 classrooms with a date of October 2024.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.801(2)Apr 29, 2025

Feeding instructions were not available for review for one infant.

Resolution: Corrected: 2025-04-30

CRITICALSTAFFING746.1205(a)(1)Apr 29, 2025

A child was observed alone down a hallway in the restroom and was asking for assistance with no caregiver around.

Resolution: Corrected: 2025-04-29

CRITICALCOMPLIANCE746.3417(1)Apr 29, 2025

Handwashing was not observed before children ate breakfast.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.2206(1)(A)Apr 29, 2025

Only one opportunity for outdoor play was observed.

Resolution: Corrected: 2025-05-02

CRITICALCOMPLIANCE746.2417(2)(B)Apr 29, 2025

Infants were observed in restrictive devices for over 15 minutes.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.3313(2)Apr 29, 2025

Menu was observed not being followed.

Resolution: Corrected: 2025-04-29

CRITICALSTAFFING746.1605(1)Apr 29, 2025

Infants were combined with older children. The youngest child was 5 months while the oldest was 5 years old.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.2209Apr 29, 2025

Activity plans were not posted in 3 classrooms. Activity plans were posted in 2 classrooms with a date of October 2024.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.901Apr 29, 2025

2 staff files were not available for review. 1 staff file was missing an affidavit and a preemployment affidavit.

Resolution: Corrected: 2025-05-02

CRITICALHEALTH746.3301(f)(1)Apr 29, 2025

Water was not observed available during breakfast.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.2207(a)Apr 29, 2025

Infants ranging from 5 months to 12 months were observed watching t.v.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.2507(2)Apr 29, 2025

Two classrooms were observed with not enough play equipment.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.801(2)Apr 29, 2025

Feeding instructions were not available for review for one infant.

Resolution: Corrected: 2025-04-30

CRITICALSTAFFING746.1205(a)(1)Apr 29, 2025

A child was observed alone down a hallway in the restroom and was asking for assistance with no caregiver around.

Resolution: Corrected: 2025-04-29

CRITICALCOMPLIANCE746.3417(1)Apr 29, 2025

Handwashing was not observed before children ate breakfast.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.2206(1)(A)Apr 29, 2025

Only one opportunity for outdoor play was observed.

Resolution: Corrected: 2025-05-02

CRITICALCOMPLIANCE746.2417(2)(B)Apr 29, 2025

Infants were observed in restrictive devices for over 15 minutes.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.3313(2)Apr 29, 2025

Menu was observed not being followed.

Resolution: Corrected: 2025-04-29

CRITICALSTAFFING746.1605(1)Apr 29, 2025

Infants were combined with older children. The youngest child was 5 months while the oldest was 5 years old.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.901Apr 29, 2025

2 staff files were not available for review. 1 staff file was missing an affidavit and a preemployment affidavit.

Resolution: Corrected: 2025-05-02

CRITICALHEALTH746.3301(f)(1)Apr 29, 2025

Water was not observed available during breakfast.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.2207(a)Apr 29, 2025

Infants ranging from 5 months to 12 months were observed watching t.v.

Resolution: Corrected: 2025-04-29

SERIOUSCOMPLIANCE746.2507(2)Apr 29, 2025

Two classrooms were observed with not enough play equipment.

Resolution: Corrected: 2025-04-29

CRITICALCOMPLIANCE746.2909(4)May 31, 2024

There was no space between the cots used by the children during nap time.

Resolution: Corrected: 2024-06-03

CRITICALCOMPLIANCE746.2909(4)May 31, 2024

There was no space between the cots used by the children during nap time.

Resolution: Corrected: 2024-06-03

CRITICALCOMPLIANCE746.2909(4)May 31, 2024

There was no space between the cots used by the children during nap time.

Resolution: Corrected: 2024-06-03

CRITICALSAFETY746.3701(1)Mar 25, 2024

The electrical outlets did not have covers in a classroom used by children under the age of five years old. Corrected at Inspection: The covers were placed in the outlets.

Resolution: Corrected: 2024-03-27

CRITICALSAFETY746.3701(1)Mar 25, 2024

The electrical outlets did not have covers in a classroom used by children under the age of five years old. Corrected at Inspection: The covers were placed in the outlets.

Resolution: Corrected: 2024-03-27

CRITICALSAFETY746.3701(1)Mar 25, 2024

The electrical outlets did not have covers in a classroom used by children under the age of five years old. Corrected at Inspection: The covers were placed in the outlets.

Resolution: Corrected: 2024-03-27

CRITICALCOMPLIANCE746.2426(a)(2)Feb 20, 2024

There were two infants asleep in a restrictive device (car seat). The infants were covered with a blanket.

Resolution: Corrected: 2024-02-20

CRITICALCOMPLIANCE746.2426(a)(2)Feb 20, 2024

There were two infants asleep in a restrictive device (car seat). The infants were covered with a blanket.

Resolution: Corrected: 2024-02-20

CRITICALCOMPLIANCE746.2426(a)(2)Feb 20, 2024

There were two infants asleep in a restrictive device (car seat). The infants were covered with a blanket.

Resolution: Corrected: 2024-02-20

CRITICALSAFETY746.1205(a)(4)Feb 16, 2024

There were two infants unsupervised at the operation.

Resolution: Corrected: 2024-02-20

CRITICALHEALTH746.305(a)(2)Feb 16, 2024

The operation failed to notify CCR within the required timeframe about an injury to a child that required treatment by a health care professional.

Resolution: Corrected: 2024-03-20

CRITICALHEALTH746.305(a)(2)Feb 16, 2024

The operation failed to notify CCR within the required timeframe about an injury to a child that required treatment by a health care professional.

Resolution: Corrected: 2024-03-20

CRITICALSAFETY746.1205(a)(4)Feb 16, 2024

There were two infants unsupervised at the operation.

Resolution: Corrected: 2024-02-20

CRITICALHEALTH746.305(a)(2)Feb 16, 2024

The operation failed to notify CCR within the required timeframe about an injury to a child that required treatment by a health care professional.

Resolution: Corrected: 2024-03-20

CRITICALSAFETY746.1205(a)(4)Feb 16, 2024

There were two infants unsupervised at the operation.

Resolution: Corrected: 2024-02-20

CRITICALCOMPLIANCE746.3407Jun 5, 2023

Two classrooms were observed with water stains on the ceiling tiles. There were staples on the carpet in a classroom. Note: The staples were removed from the carpet.

Resolution: Corrected: 2023-06-07

CRITICALCOMPLIANCE746.3407Jun 5, 2023

Two classrooms were observed with water stains on the ceiling tiles. There were staples on the carpet in a classroom. Note: The staples were removed from the carpet.

Resolution: Corrected: 2023-06-07

CRITICALCOMPLIANCE746.3407Jun 5, 2023

Two classrooms were observed with water stains on the ceiling tiles. There were staples on the carpet in a classroom. Note: The staples were removed from the carpet.

Resolution: Corrected: 2023-06-07

CRITICALCOMPLIANCE746.3407(9)Feb 6, 2023

Four ceiling tiles in the operation were observed with water stains. The vents in one of the classrooms was observed with dust and debris.

Resolution: Corrected: 2023-02-08

CRITICALSTAFFING746.1601Feb 6, 2023

There was one caregiver caring for 19 children. The specified age for the group was 3 years old which allows 15 to 1 caregiver. Note The ratios were left in compliance as an additional caregiver was put in the classroom.

Resolution: Corrected: 2023-02-06

CRITICALSTAFFING746.1601Feb 6, 2023

There was one caregiver caring for 19 children. The specified age for the group was 3 years old which allows 15 to 1 caregiver. Note The ratios were left in compliance as an additional caregiver was put in the classroom.

Resolution: Corrected: 2023-02-06

CRITICALSTAFFING746.1601Feb 6, 2023

There was one caregiver caring for 19 children. The specified age for the group was 3 years old which allows 15 to 1 caregiver. Note The ratios were left in compliance as an additional caregiver was put in the classroom.

Resolution: Corrected: 2023-02-06

CRITICALCOMPLIANCE746.3407(9)Feb 6, 2023

Four ceiling tiles in the operation were observed with water stains. The vents in one of the classrooms was observed with dust and debris.

Resolution: Corrected: 2023-02-08

CRITICALCOMPLIANCE746.3407(9)Feb 6, 2023

Four ceiling tiles in the operation were observed with water stains. The vents in one of the classrooms was observed with dust and debris.

Resolution: Corrected: 2023-02-08

SERIOUSCOMPLIANCE746.901Jun 16, 2022

Staff training records were not available for review for 3 caregivers.

Resolution: Corrected: 2022-06-17

CRITICALCOMPLIANCE746.3407Jun 16, 2022

The outdoor play area was observed with trash (multiple pieces of paper, leaves, pieces of broken chalk, and confetti). Corrected at Inspection: The playground floor was cleaned during the inspection.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.3407Jun 16, 2022

The outdoor play area was observed with trash (multiple pieces of paper, leaves, pieces of broken chalk, and confetti). Corrected at Inspection: The playground floor was cleaned during the inspection.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE746.3407Jun 16, 2022

The outdoor play area was observed with trash (multiple pieces of paper, leaves, pieces of broken chalk, and confetti). Corrected at Inspection: The playground floor was cleaned during the inspection.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE746.901Jun 16, 2022

Staff training records were not available for review for 3 caregivers.

Resolution: Corrected: 2022-06-17

SERIOUSCOMPLIANCE746.901Jun 16, 2022

Staff training records were not available for review for 3 caregivers.

Resolution: Corrected: 2022-06-17

CRITICALHEALTH746.3401(a)Jun 22, 2021

The last health inspection was conducted on 01/07/20.

Resolution: Corrected: 2021-06-25

CRITICALHEALTH746.3401(a)Jun 22, 2021

The last health inspection was conducted on 01/07/20.

Resolution: Corrected: 2021-06-25

CRITICALHEALTH746.3401(a)Jun 22, 2021

The last health inspection was conducted on 01/07/20.

Resolution: Corrected: 2021-06-25

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Frequently Asked Questions

What is New Horizons Learning Academy's safety grade?

New Horizons Learning Academy has a safety grade of F (Poor) based on state inspection data. The composite score is 16.5 out of 100.

How many violations does New Horizons Learning Academy have?

New Horizons Learning Academy has 69 total violations on record, including 45 critical, 24 serious, and 0 minor.

When was New Horizons Learning Academy last inspected?

New Horizons Learning Academy was last inspected on March 30, 2026.

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