New Heights Learning Zone
Data Freshness & Provenance
Inspection coverage
30 inspections on record
Active providers
License status: Open
Last refreshed
April 1, 2026
Latest inspection
November 18, 2025
Provenance
Texas licensing inspections and DaycareCheck scoring
Quick Facts
These facts are normalized from the official record so they can be quoted directly.
Updated April 1, 2026
- Provider
- New Heights Learning Zone
- License number
- 1732755
- Location
- 11105 MILWAUKEE AVE, Lubbock, TX 79424
- Status
- Open
- Safety grade
- F (Poor), score 3.0/100
- Inspection record
- 30 inspections, last inspected November 18, 2025
- Provenance
- Official state licensing inspections and DaycareCheck scoring. Last refreshed April 1, 2026.
Safety Scorecard
Quality Rating
Rated by Texas Rising Star, the state quality rating and improvement system.
57
Total Violations
Nov 18, 2025
Last Inspection
163
Capacity
Violation Timeline
Violations by month over the last 3 years, colored by severity.
All Violations (57)
During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.
Resolution: Corrected: 2025-12-01
During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.
Resolution: Corrected: 2025-12-01
During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.
Resolution: Corrected: 2025-12-01
It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.
Resolution: Corrected at inspection
1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.
Resolution: Corrected: 2025-10-15
The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.
Resolution: Corrected: 2025-10-24
The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.
Resolution: Corrected: 2025-10-24
1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.
Resolution: Corrected: 2025-10-15
It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.
Resolution: Corrected at inspection
It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.
Resolution: Corrected at inspection
1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.
Resolution: Corrected: 2025-10-15
The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.
Resolution: Corrected: 2025-10-24
1 out of 4 records reviewed was missing the Pre-Employment Affidavit.
Resolution: Corrected: 2024-12-06
Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.
Resolution: Corrected: 2024-12-06
1 out of 4 records reviewed was missing the Pre-Employment Affidavit.
Resolution: Corrected: 2024-12-06
1 out of 4 records reviewed was missing the Pre-Employment Affidavit.
Resolution: Corrected: 2024-12-06
Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.
Resolution: Corrected: 2024-12-06
Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.
Resolution: Corrected: 2024-12-06
It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.
Resolution: Corrected: 2024-11-18
3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.
Resolution: Corrected: 2024-11-26
4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.
Resolution: Corrected: 2024-11-22
2 out of 10 records reviewed did not have current immunization record on file.
Resolution: Corrected: 2024-11-22
1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.
Resolution: Corrected: 2024-11-29
It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.
Resolution: Corrected: 2024-11-18
4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.
Resolution: Corrected: 2024-11-22
3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.
Resolution: Corrected: 2024-11-26
1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.
Resolution: Corrected: 2024-11-29
2 out of 10 records reviewed did not have current immunization record on file.
Resolution: Corrected: 2024-11-22
It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.
Resolution: Corrected: 2024-11-18
4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.
Resolution: Corrected: 2024-11-22
3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.
Resolution: Corrected: 2024-11-26
1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.
Resolution: Corrected: 2024-11-29
2 out of 10 records reviewed did not have current immunization record on file.
Resolution: Corrected: 2024-11-22
It was found during the inspection that the last gas inspection was conducted on 6/25/2021.
Resolution: Corrected: 2024-01-02
It was found during the inspection that the last gas inspection was conducted on 6/25/2021.
Resolution: Corrected: 2024-01-02
It was found during the inspection that the last gas inspection was conducted on 6/25/2021.
Resolution: Corrected: 2024-01-02
During the inspection it was observed that the last fire inspection was conducted on 6/16/2021
Resolution: Corrected: 2023-01-13
One infant's feeding instructions has not been updated since 5/01/2022.
Resolution: Corrected: 2023-01-06
The director did not have proof of current CPR/First Aid certification.
Resolution: Corrected: 2023-01-06
A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.
Resolution: Corrected at inspection
During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.
Resolution: Corrected at inspection
During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.
Resolution: Corrected at inspection
During the inspection it was observed that the last fire inspection was conducted on 6/16/2021
Resolution: Corrected: 2023-01-13
A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.
Resolution: Corrected at inspection
The director did not have proof of current CPR/First Aid certification.
Resolution: Corrected: 2023-01-06
One infant's feeding instructions has not been updated since 5/01/2022.
Resolution: Corrected: 2023-01-06
One infant's feeding instructions has not been updated since 5/01/2022.
Resolution: Corrected: 2023-01-06
The director did not have proof of current CPR/First Aid certification.
Resolution: Corrected: 2023-01-06
A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.
Resolution: Corrected at inspection
During the inspection it was observed that the last fire inspection was conducted on 6/16/2021
Resolution: Corrected: 2023-01-13
During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.
Resolution: Corrected at inspection
The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.
Resolution: Corrected at inspection
The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.
Resolution: Corrected at inspection
The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.
Resolution: Corrected at inspection
The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.
Resolution: Corrected at inspection
The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.
Resolution: Corrected at inspection
The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.
Resolution: Corrected at inspection
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Frequently Asked Questions
What is New Heights Learning Zone's safety grade?
New Heights Learning Zone has a safety grade of F (Poor) based on state inspection data. The composite score is 3.0 out of 100.
How many violations does New Heights Learning Zone have?
New Heights Learning Zone has 57 total violations on record, including 33 critical, 24 serious, and 0 minor.
When was New Heights Learning Zone last inspected?
New Heights Learning Zone was last inspected on November 18, 2025.