Primrose School at the Galleria

Records for 10 staff was reviewed, 7 caregivers hired after 2023 did not have a preemployment affidavit on file.

Resolution: Corrected: 2026-02-13

One caregiver was observed to be present and in care of children without a background check on file. NOTE: Corrected at inspection, the background check was submitted during the inspection

Resolution: Corrected at inspection

Records for 10 staff was reviewed, 5 careigvers including the director obtained CPR online with no hands-on training,

Resolution: Corrected: 2026-03-03

Records for 10 staff was reviewed, 7 caregivers hired after 2023 did not have a preemployment affidavit on file.

Resolution: Corrected: 2026-02-13

One caregiver was observed to be present and in care of children without a background check on file. NOTE: Corrected at inspection, the background check was submitted during the inspection

Resolution: Corrected at inspection

Records for 10 staff was reviewed, 5 careigvers including the director obtained CPR online with no hands-on training,

Resolution: Corrected: 2026-03-03

Records for 10 staff was reviewed, 7 caregivers hired after 2023 did not have a preemployment affidavit on file.

Resolution: Corrected: 2026-02-13

One caregiver was observed to be present and in care of children without a background check on file. NOTE: Corrected at inspection, the background check was submitted during the inspection

Resolution: Corrected at inspection

Records for 10 staff was reviewed, 5 careigvers including the director obtained CPR online with no hands-on training,

Resolution: Corrected: 2026-03-03

Based upon the information obtained, multiple incident reports were not signed by the director or person in charge during the incidents that occurred.

Resolution: Corrected: 2023-05-26

Based upon the information obtained, multiple incident reports were not signed by the director or person in charge during the incidents that occurred.

Resolution: Corrected: 2023-05-26

Based upon the information obtained, multiple incident reports were not signed by the director or person in charge during the incidents that occurred.

Resolution: Corrected: 2023-05-26

2 infants not yet on table food did not have updated feeding instructions. One was last completed 10/28/22 and another was last completed 12/27/22

Resolution: Corrected: 2023-02-17

2 infants not yet on table food did not have updated feeding instructions. One was last completed 10/28/22 and another was last completed 12/27/22

Resolution: Corrected: 2023-02-17

2 infants not yet on table food did not have updated feeding instructions. One was last completed 10/28/22 and another was last completed 12/27/22

Resolution: Corrected: 2023-02-17

During the inspection, it was learned that the operation failed to recent case a COVID-19 within 48hrs.

Resolution: Corrected: 2022-10-04

During the inspection, it was learned that the operation failed to recent case a COVID-19 within 48hrs.

Resolution: Corrected: 2022-10-04

During the inspection, it was learned that the operation failed to recent case a COVID-19 within 48hrs.

Resolution: Corrected: 2022-10-04

Based on the information obtained during the investigation, the operation failed to demonstrate good judgment when they deleted an incident report from a caregiver who witnessed a child have a seizure in care and then created a new report to state the child hit their head.

Resolution: Corrected: 2022-11-18

Based on the information obtained during the investigation, the operation failed to demonstrate good judgment when they deleted an incident report from a caregiver who witnessed a child have a seizure in care and then created a new report to state the child hit their head.

Resolution: Corrected: 2022-11-18

Based on the information obtained during the investigation, the operation failed to demonstrate good judgment when they deleted an incident report from a caregiver who witnessed a child have a seizure in care and then created a new report to state the child hit their head.

Resolution: Corrected: 2022-11-18

During the inspection I observed the Early Preschool II classroom on the outdoor playground. Broken zip ties, plastic, and other items accessible to the children was observed on the playground. Note: The director and inspector removed the items from the playground.

Resolution: Corrected: 2022-02-16

During the inspection I observed the Early Preschool II classroom on the outdoor playground. Broken zip ties, plastic, and other items accessible to the children was observed on the playground. Note: The director and inspector removed the items from the playground.

Resolution: Corrected: 2022-02-16

During the inspection I observed the Early Preschool II classroom on the outdoor playground. Broken zip ties, plastic, and other items accessible to the children was observed on the playground. Note: The director and inspector removed the items from the playground.

Resolution: Corrected: 2022-02-16

Three of ten children's records reviewed needed updated immunization records.

Resolution: Corrected: 2022-02-22

The caregiver in the Preschool Pathways classroom stated eight children were present. The number of children were counted and nine were present in the room.

Resolution: Corrected: 2022-02-15

Two of ten personnel records reviewed needed documentation showing how the caregivers meet education qualifications.

Resolution: Corrected: 2022-02-22

Medication stored for one child was not in its original container.

Resolution: Corrected: 2022-02-21

Four of ten children's records reviewed needed emergency contact information.

Resolution: Corrected: 2022-02-22

The operational policies reviewed did not include the following policies: -Suspension and expulsion of children -Instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website -Provisions to provide a comfortable place with an adult sized seat in your center or within a classroom that enables a mother to breastfeed her child. -Gang free zone -Preventing and responding to abuse and neglect of children, including: -Required annual training for employees Methods for increasing employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect -Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect -Strategies for coordination between the center and appropriate community organizations -Actions that the parent of a child who is a victim of abuse or neglect should take to obtain assistance and intervention, including procedures for reporting child abuse or neglect

Resolution: Corrected: 2022-02-22

Three of ten children's records reviewed needed updated immunization records.

Resolution: Corrected: 2022-02-22

The caregiver in the Preschool Pathways classroom stated eight children were present. The number of children were counted and nine were present in the room.

Resolution: Corrected: 2022-02-15

The operational policies reviewed did not include the following policies: -Suspension and expulsion of children -Instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website -Provisions to provide a comfortable place with an adult sized seat in your center or within a classroom that enables a mother to breastfeed her child. -Gang free zone -Preventing and responding to abuse and neglect of children, including: -Required annual training for employees Methods for increasing employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect -Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect -Strategies for coordination between the center and appropriate community organizations -Actions that the parent of a child who is a victim of abuse or neglect should take to obtain assistance and intervention, including procedures for reporting child abuse or neglect

Resolution: Corrected: 2022-02-22

Three of ten personnel files reviewed needed skills based pediatric CPR training.

Resolution: Corrected: 2022-02-22

Four of ten children's records reviewed needed emergency contact information.

Resolution: Corrected: 2022-02-22

Medication stored for one child was not in its original container.

Resolution: Corrected: 2022-02-21

Two of ten personnel records reviewed needed documentation showing how the caregivers meet education qualifications.

Resolution: Corrected: 2022-02-22

Three of ten children's records reviewed needed updated immunization records.

Resolution: Corrected: 2022-02-22

The caregiver in the Preschool Pathways classroom stated eight children were present. The number of children were counted and nine were present in the room.

Resolution: Corrected: 2022-02-15

Four of ten children's records reviewed needed emergency contact information.

Resolution: Corrected: 2022-02-22

Three of ten personnel files reviewed needed skills based pediatric CPR training.

Resolution: Corrected: 2022-02-22

Three of ten personnel files reviewed needed skills based pediatric CPR training.

Resolution: Corrected: 2022-02-22

The operational policies reviewed did not include the following policies: -Suspension and expulsion of children -Instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website -Provisions to provide a comfortable place with an adult sized seat in your center or within a classroom that enables a mother to breastfeed her child. -Gang free zone -Preventing and responding to abuse and neglect of children, including: -Required annual training for employees Methods for increasing employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect -Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect -Strategies for coordination between the center and appropriate community organizations -Actions that the parent of a child who is a victim of abuse or neglect should take to obtain assistance and intervention, including procedures for reporting child abuse or neglect

Resolution: Corrected: 2022-02-22

Two of ten personnel records reviewed needed documentation showing how the caregivers meet education qualifications.

Resolution: Corrected: 2022-02-22

Medication stored for one child was not in its original container.

Resolution: Corrected: 2022-02-21

During the investigation it was determined that supervision was not maintained even though the caregiver was in the room they were not able to intervene to prevent a child from being injured.

Resolution: Corrected: 2022-01-31

During the investigation it was determined that supervision was not maintained even though the caregiver was in the room they were not able to intervene to prevent a child from being injured.

Resolution: Corrected: 2022-01-31

During the investigation it was determined that supervision was not maintained even though the caregiver was in the room they were not able to intervene to prevent a child from being injured.

Resolution: Corrected: 2022-01-31