Primrose School at Greenway Plaza

Based on the information obtained during the investigation, there is sufficient information to support the operation failed to give proper first aid to a child who was burned in care.

Resolution: Corrected: 2025-10-15

Based on the information obtained, the caregiver failed to demonstrate good judgement and failed to follow the operational procedures regarding handing bottles and bottle warmers resulting a child receiving a burn.

Resolution: Corrected: 2025-10-15

Based on the information obtained during the investigation, there is sufficient information to support the operation failed to give proper first aid to a child who was burned in care.

Resolution: Corrected: 2025-10-15

Based on the information obtained, the caregiver failed to demonstrate good judgement and failed to follow the operational procedures regarding handing bottles and bottle warmers resulting a child receiving a burn.

Resolution: Corrected: 2025-10-15

Based on the information obtained, the caregiver failed to demonstrate good judgement and failed to follow the operational procedures regarding handing bottles and bottle warmers resulting a child receiving a burn.

Resolution: Corrected: 2025-10-15

Based on the information obtained during the investigation, there is sufficient information to support the operation failed to give proper first aid to a child who was burned in care.

Resolution: Corrected: 2025-10-15

Based on the video observed, caregiver did not relate to the child's needs when she repeatedly placed a child that was crying in a chair without comforting that child. This was corrected because caregiver was terminated.

Resolution: Corrected at inspection

Based on the video observed, caregiver did not relate to the child's needs when she repeatedly placed a child that was crying in a chair without comforting that child. This was corrected because caregiver was terminated.

Resolution: Corrected at inspection

Based on the video observed, caregiver did not relate to the child's needs when she repeatedly placed a child that was crying in a chair without comforting that child. This was corrected because caregiver was terminated.

Resolution: Corrected at inspection

A caregiver was terminated due to personal use of her cell phone while responsible for children.

Resolution: Corrected: 2023-07-07

A caregiver was terminated due to personal use of her cell phone while responsible for children.

Resolution: Corrected: 2023-07-07

A caregiver was terminated due to personal use of her cell phone while responsible for children.

Resolution: Corrected: 2023-07-07

The center director provided annual training to caregivers after the operation received an administrative penalty.

Resolution: Corrected: 2023-01-11

The center director provided annual training to caregivers after the operation received an administrative penalty.

Resolution: Corrected: 2023-01-11

Five infants who are not ready for table food does not have updated infant feeding instructions sheet on file. Note: Correction was made during the inspection.

Resolution: Corrected at inspection

The center director provided annual training to caregivers after the operation received an administrative penalty.

Resolution: Corrected: 2023-01-11

Five infants who are not ready for table food does not have updated infant feeding instructions sheet on file. Note: Correction was made during the inspection.

Resolution: Corrected at inspection

Five infants who are not ready for table food does not have updated infant feeding instructions sheet on file. Note: Correction was made during the inspection.

Resolution: Corrected at inspection

The center director failed to renew their director credentials before or by the expiration date. Their director's credentials expired on 11/20/2022.

Resolution: Corrected: 2022-12-19

The center director failed to renew their director credentials before or by the expiration date. Their director's credentials expired on 11/20/2022.

Resolution: Corrected: 2022-12-19

The center director failed to renew their director credentials before or by the expiration date. Their director's credentials expired on 11/20/2022.

Resolution: Corrected: 2022-12-19

A caregiver responsible for a group of 10 children (1 yr olds) did not state the correct number of children present in the classroom. The caregiver stated there were 9 children present in the classroom. Another caregiver responsible for a group of 9 children (4m-8m) did not state the correct number of children present in the classroom. The caregiver stated there were 8 children present in the classroom.

Resolution: Corrected: 2022-08-30

A caregiver responsible for a group of 10 children (1 yr olds) did not state the correct number of children present in the classroom. The caregiver stated there were 9 children present in the classroom. Another caregiver responsible for a group of 9 children (4m-8m) did not state the correct number of children present in the classroom. The caregiver stated there were 8 children present in the classroom.

Resolution: Corrected: 2022-08-30

A caregiver responsible for a group of 10 children (1 yr olds) did not state the correct number of children present in the classroom. The caregiver stated there were 9 children present in the classroom. Another caregiver responsible for a group of 9 children (4m-8m) did not state the correct number of children present in the classroom. The caregiver stated there were 8 children present in the classroom.

Resolution: Corrected: 2022-08-30

A caregiver responsbile for a group of 12 children did not state the correct number of children present in the classroom. The caregiver stated there were 14 children present in the classroom.

Resolution: Corrected: 2022-08-25

A caregiver responsbile for a group of 12 children did not state the correct number of children present in the classroom. The caregiver stated there were 14 children present in the classroom.

Resolution: Corrected: 2022-08-25

A caregiver responsbile for a group of 12 children did not state the correct number of children present in the classroom. The caregiver stated there were 14 children present in the classroom.

Resolution: Corrected: 2022-08-25

During this investigation, the operation failed to notify a child's parent that their child was demonstrating signs of having a possible seizure while in care. The child's symptoms are to include fever, sweating, fatigue, trembling or shaking of the hands, blue/purple nail beds.

Resolution: Corrected: 2022-09-01

During this investigation, the operation failed to notify a child's parent that their child was demonstrating signs of having a possible seizure while in care. The child's symptoms are to include fever, sweating, fatigue, trembling or shaking of the hands, blue/purple nail beds.

Resolution: Corrected: 2022-09-01

During this investigation, it was determined a child demonstrated signs of having a possible seizure while in care and the operation did not contact EMS or take the child to the ER.

Resolution: Corrected: 2022-09-01

During this investigation, the operation failed to notify a child's parent that their child was demonstrating signs of having a possible seizure while in care. The child's symptoms are to include fever, sweating, fatigue, trembling or shaking of the hands, blue/purple nail beds.

Resolution: Corrected: 2022-09-01

During this investigation, it was determined a child demonstrated signs of having a possible seizure while in care and the operation did not contact EMS or take the child to the ER.

Resolution: Corrected: 2022-09-01

During this investigation, it was determined a child demonstrated signs of having a possible seizure while in care and the operation did not contact EMS or take the child to the ER.

Resolution: Corrected: 2022-09-01

The operation had not completed the monthly grounds checklist. Note: This was corrected during inspection.

Resolution: Corrected at inspection

Updated immunization records are needed for two children enrolled.

Resolution: Corrected: 2022-01-12

The operation had not completed the monthly grounds checklist. Note: This was corrected during inspection.

Resolution: Corrected at inspection

Updated immunization records are needed for two children enrolled.

Resolution: Corrected: 2022-01-12

The operation had not completed the monthly grounds checklist. Note: This was corrected during inspection.

Resolution: Corrected at inspection

Updated immunization records are needed for two children enrolled.

Resolution: Corrected: 2022-01-12