Good Hearts Youth & Family Services

A caregiver drove under the influence with a child in care. The caregiver admitted to consuming alcohol prior to driving the child. Blood test showed caregiver had blood alcohol level of .053. Blood was drawn several hours after the caregiver reported they consumed alcohol.

Resolution: Corrected: 2026-03-26

A caregiver fell asleep in a running vehicle for almost two hours with a special needs child in care in the vehicle as well. The caregiver was then later arrested for Driving While Intoxicated (DWI).

Resolution: Corrected: 2026-03-26

A foster parent's adult son administered a personal restraint on a child in care but is not trained or qualified to do so.

Resolution: Corrected: 2025-07-25

A foster parent's adult son administered a personal restraint on a child in care but is not trained or qualified to do so.

Resolution: Corrected: 2025-07-25

A foster parent's adult son administered a personal restraint on a child in care but is not trained or qualified to do so.

Resolution: Corrected: 2025-07-25

A caregiver misinformed a home study assessor by reporting they had never been arrested or used illegal drugs. Background check shows they were arrested prior to the home assessment being conducted. The caregiver also admitted to using marijuana. Additionally, a serious incident report documented has inaccurate information to include the time that an incident occurred. There was also inaccurate information about who was supervising the child at the time of the incident.

Resolution: Corrected: 2025-07-07

A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401.

Resolution: Corrected: 2025-07-07

Foster parent admitted to using illicit substances. Additionally, children in care were left in the home alone with a caregiver whose health appears to prohibit them from being able to adequately care for the young children in the home, such as lifting a child in and out of a bathtub.

Resolution: Corrected: 2025-07-07

Caregiver did not follow child's service plan that said a child could not be left unattended for any amount of time when bathing. It was determined the caregiver left a child in care alone for 5-6 minutes.

Resolution: Corrected: 2025-07-07

A caregiver interfered with an investigation when they provided the investigator with false information about an incident. The caregiver also staged the scene of an incident to mislead DFPS and law enforcement.

Resolution: Corrected: 2025-07-07

A child in care sustained 2nd degree burns and was not taken to the emergency room until almost 12 hours later.

Resolution: Corrected: 2025-07-07

A caregiver misinformed a home study assessor by reporting they had never been arrested or used illegal drugs. Background check shows they were arrested prior to the home assessment being conducted. The caregiver also admitted to using marijuana. Additionally, a serious incident report documented has inaccurate information to include the time that an incident occurred. There was also inaccurate information about who was supervising the child at the time of the incident.

Resolution: Corrected: 2025-07-07

An adult was frequently present in the caregiver's home with children present and did not have an active background check. The caregiver knew the adult was not supposed to be present in the home.

Resolution: Corrected: 2025-07-03

A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401.

Resolution: Corrected: 2025-07-07

Foster parent admitted to using illicit substances. Additionally, children in care were left in the home alone with a caregiver whose health appears to prohibit them from being able to adequately care for the young children in the home, such as lifting a child in and out of a bathtub.

Resolution: Corrected: 2025-07-07

Caregiver did not follow child's service plan that said a child could not be left unattended for any amount of time when bathing. It was determined the caregiver left a child in care alone for 5-6 minutes.

Resolution: Corrected: 2025-07-07

A caregiver interfered with an investigation when they provided the investigator with false information about an incident. The caregiver also staged the scene of an incident to mislead DFPS and law enforcement.

Resolution: Corrected: 2025-07-07

A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401.

Resolution: Corrected: 2025-07-07

A caregiver interfered with an investigation when they provided the investigator with false information about an incident. The caregiver also staged the scene of an incident to mislead DFPS and law enforcement.

Resolution: Corrected: 2025-07-07

Caregiver did not follow child's service plan that said a child could not be left unattended for any amount of time when bathing. It was determined the caregiver left a child in care alone for 5-6 minutes.

Resolution: Corrected: 2025-07-07

An adult was frequently present in the caregiver's home with children present and did not have an active background check. The caregiver knew the adult was not supposed to be present in the home.

Resolution: Corrected: 2025-07-03

Foster parent admitted to using illicit substances. Additionally, children in care were left in the home alone with a caregiver whose health appears to prohibit them from being able to adequately care for the young children in the home, such as lifting a child in and out of a bathtub.

Resolution: Corrected: 2025-07-07

A child in care sustained 2nd degree burns and was not taken to the emergency room until almost 12 hours later.

Resolution: Corrected: 2025-07-07

A caregiver misinformed a home study assessor by reporting they had never been arrested or used illegal drugs. Background check shows they were arrested prior to the home assessment being conducted. The caregiver also admitted to using marijuana. Additionally, a serious incident report documented has inaccurate information to include the time that an incident occurred. There was also inaccurate information about who was supervising the child at the time of the incident.

Resolution: Corrected: 2025-07-07

A child in care sustained 2nd degree burns and was not taken to the emergency room until almost 12 hours later.

Resolution: Corrected: 2025-07-07

An adult was frequently present in the caregiver's home with children present and did not have an active background check. The caregiver knew the adult was not supposed to be present in the home.

Resolution: Corrected: 2025-07-03

A serious incident report was missing foster home address, and information regarding the child's age, gender and date of placement.

Resolution: Corrected: 2025-01-21

A serious incident report was missing foster home address, and information regarding the child's age, gender and date of placement.

Resolution: Corrected: 2025-01-21

A serious incident report was missing foster home address, and information regarding the child's age, gender and date of placement.

Resolution: Corrected: 2025-01-21

It was observed that a child in care was left unattended in his upstairs room with his face pressing against the window screen.

Resolution: Corrected: 2025-01-13

It was observed that a child in care was left unattended in his upstairs room with his face pressing against the window screen.

Resolution: Corrected: 2025-01-13

It was observed that a child in care was left unattended in his upstairs room with his face pressing against the window screen.

Resolution: Corrected: 2025-01-13

Child was admitted at the Hospital due to concerns for low oxygen on 6-23-24 at 8:30pm according to serious incident report. However, the incident was not reported to the hotline until June 25th at 2:05pm.

Resolution: Corrected: 2024-07-02

Child was admitted at the Hospital due to concerns for low oxygen on 6-23-24 at 8:30pm according to serious incident report. However, the incident was not reported to the hotline until June 25th at 2:05pm.

Resolution: Corrected: 2024-07-02

Child was admitted at the Hospital due to concerns for low oxygen on 6-23-24 at 8:30pm according to serious incident report. However, the incident was not reported to the hotline until June 25th at 2:05pm.

Resolution: Corrected: 2024-07-02

Four of the five residents interviewed stated that there are an additional three people living in the home.

Resolution: Corrected: 2024-04-18

Four of the five residents interviewed stated that there are an additional three people living in the home.

Resolution: Corrected: 2024-04-18

Four of the five residents interviewed stated that there are an additional three people living in the home.

Resolution: Corrected: 2024-04-18

Foster children disclosed that they were left with an unqualified caregiver.

Resolution: Corrected: 2024-02-21

Foster children disclosed that they were left with an unqualified caregiver.

Resolution: Corrected: 2024-02-21

Foster children disclosed that they were being inappropriately disciplined in the foster home.

Resolution: Corrected: 2024-02-21

Foster children disclosed that they were left with an unqualified caregiver.

Resolution: Corrected: 2024-02-21

Foster children disclosed that they were being inappropriately disciplined in the foster home.

Resolution: Corrected: 2024-02-21

Foster children disclosed that they were being inappropriately disciplined in the foster home.

Resolution: Corrected: 2024-02-21

A caregiver's home was noted to smell strongly of cigarette smoke. A caregiver admitted to smoking in the home.

Resolution: Corrected: 2023-12-22

A child was not being taken to school daily.

Resolution: Corrected: 2023-12-22

A child was observed with a diaper rash.

Resolution: Corrected: 2023-12-22

A caregiver's home was noted to smell strongly of cigarette smoke. A caregiver admitted to smoking in the home.

Resolution: Corrected: 2023-12-22

A child was observed with a diaper rash.

Resolution: Corrected: 2023-12-22

A child was not being taken to school daily.

Resolution: Corrected: 2023-12-22

A caregiver's home was noted to smell strongly of cigarette smoke. A caregiver admitted to smoking in the home.

Resolution: Corrected: 2023-12-22

A child was not being taken to school daily.

Resolution: Corrected: 2023-12-22

A child was observed with a diaper rash.

Resolution: Corrected: 2023-12-22

A child in care was given the wrong medication that belonged to another child resulting in admittance to the hospital. This standard was found deficient as part of a DFPS Investigation

Resolution: Corrected: 2024-03-22

A child in care was given the wrong medication that belonged to another child resulting in admittance to the hospital. This standard was found deficient as part of a DFPS Investigation

Resolution: Corrected: 2024-03-22

This standard was found deficient as part of a DFPS Investigation

Resolution: Corrected: 2024-03-22

A child in care was given the wrong medication that belonged to another child resulting in admittance to the hospital. This standard was found deficient as part of a DFPS Investigation

Resolution: Corrected: 2024-03-22

This standard was found deficient as part of a DFPS Investigation

Resolution: Corrected: 2024-03-22

This standard was found deficient as part of a DFPS Investigation

Resolution: Corrected: 2024-03-22

1 of the 3 child files did not have permission for cameras to be installed in the child's bedroom.

Resolution: Corrected: 2023-10-11

1 of the 3 child files did not have permission for cameras to be installed in the child's bedroom.

Resolution: Corrected: 2023-10-11

1 of the 3 child files did not have permission for cameras to be installed in the child's bedroom.

Resolution: Corrected: 2023-10-11

During the course of an investigation it was determined, foster parents failed to confirm transportation for planned activity.

Resolution: Corrected: 2023-05-19

During the course of an investigation it was determined, foster parents failed to confirm transportation for planned activity.

Resolution: Corrected: 2023-05-19

During the course of an investigation it was determined, foster parents failed to confirm transportation for planned activity.

Resolution: Corrected: 2023-05-19

Child plans of service had the wrong information regarding dates of psychological assessments and medical evaluations taking place.

Resolution: Corrected: 2022-10-14

Child plans of service had the wrong information regarding dates of psychological assessments and medical evaluations taking place.

Resolution: Corrected: 2022-10-14

Child plans of service had the wrong information regarding dates of psychological assessments and medical evaluations taking place.

Resolution: Corrected: 2022-10-14

Both the Child Placing Agency and the Foster Parent failed to report the serious incident to Licensing.

Resolution: Corrected: 2022-10-03

Both the Child Placing Agency and the Foster Parent failed to report the serious incident to Licensing.

Resolution: Corrected: 2022-10-03

Both the Child Placing Agency and the Foster Parent failed to report the serious incident to Licensing.

Resolution: Corrected: 2022-10-03

The foster parent fled the country without notice, leaving the child with an unauthorized caregiver.

Resolution: Corrected: 2021-09-16

The foster parent fled the country without notice, leaving the child with an unauthorized caregiver.

Resolution: Corrected: 2021-09-16

The foster parent fled the country without notice, leaving the child with an unauthorized caregiver.

Resolution: Corrected: 2021-09-16