Her Heart Can

3608 MARIANNE CIR, Denton, TX 76209Unknown
F

Data Freshness & Provenance

Inspection coverage

52 inspections on record

Active providers

License status: Unknown

Last refreshed

April 3, 2026

Latest inspection

October 7, 2025

Provenance

Texas licensing inspections and DaycareCheck scoring

Quick Facts

These facts are normalized from the official record so they can be quoted directly.

Updated April 3, 2026

Provider
Her Heart Can
License number
1797707
Location
3608 MARIANNE CIR, Denton, TX 76209
Status
Unknown
Safety grade
F (Poor), score 18.0/100
Inspection record
52 inspections, last inspected October 7, 2025
Provenance
Official state licensing inspections and DaycareCheck scoring. Last refreshed April 3, 2026.

Safety Scorecard

F
Poor18.0 / 100
Health60/100
Safety0/100
Staffing0/100
Compliance0/100

204

Total Violations

Oct 7, 2025

Last Inspection

9

Capacity

Violation Timeline

Violations by month over the last 3 years, colored by severity.

All Violations (204)

SERIOUSSTAFFING748.505(b)(3)Sep 29, 2025

The staff that was lacking documentation in the file showing the caregiver had the necessary skills is still lacking .

Resolution: Corrected: 2025-10-06

CRITICALSAFETY748.4003(1)(C)Sep 29, 2025

A drive was allowed to transport at least one youth in care with an expired drivers license.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE748.601Sep 29, 2025

In the last seven weeks, the documentation reflects the treatment director not being full time.

Resolution: Corrected: 2025-10-06

SERIOUSSTAFFING748.505(b)(5)Sep 29, 2025

The staff file reviewed during the last inspection still does not have the documentation of the pre-employment affidavit on file. An additional staff file reviewed during today's inspection also did not have documentation of the pre-employment affidavit.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE748.1757(b)Sep 29, 2025

During the walk through of the operation, an infants crib did not have a tight fitting sheet. A bottle was also observed in the crib.

Resolution: Corrected: 2025-09-30

SERIOUSSTAFFING748.151(3)Sep 29, 2025

During the review of files at the inspection, the files were not complete. This was demonstrated the management staffing finding documents, printing, and placing the documents in the files.

Resolution: Corrected: 2025-10-06

CRITICALCOMPLIANCE748.1757(b)Sep 29, 2025

During the walk through of the operation, an infants crib did not have a tight fitting sheet. A bottle was also observed in the crib.

Resolution: Corrected: 2025-09-30

SERIOUSSTAFFING748.151(3)Sep 29, 2025

During the review of files at the inspection, the files were not complete. This was demonstrated the management staffing finding documents, printing, and placing the documents in the files.

Resolution: Corrected: 2025-10-06

CRITICALCOMPLIANCE748.601Sep 29, 2025

In the last seven weeks, the documentation reflects the treatment director not being full time.

Resolution: Corrected: 2025-10-06

SERIOUSSTAFFING748.505(b)(3)Sep 29, 2025

The staff that was lacking documentation in the file showing the caregiver had the necessary skills is still lacking .

Resolution: Corrected: 2025-10-06

SERIOUSSTAFFING748.151(3)Sep 29, 2025

During the review of files at the inspection, the files were not complete. This was demonstrated the management staffing finding documents, printing, and placing the documents in the files.

Resolution: Corrected: 2025-10-06

SERIOUSSTAFFING748.505(b)(3)Sep 29, 2025

The staff that was lacking documentation in the file showing the caregiver had the necessary skills is still lacking .

Resolution: Corrected: 2025-10-06

CRITICALCOMPLIANCE748.1757(b)Sep 29, 2025

During the walk through of the operation, an infants crib did not have a tight fitting sheet. A bottle was also observed in the crib.

Resolution: Corrected: 2025-09-30

CRITICALCOMPLIANCE748.601Sep 29, 2025

In the last seven weeks, the documentation reflects the treatment director not being full time.

Resolution: Corrected: 2025-10-06

CRITICALSAFETY748.4003(1)(C)Sep 29, 2025

A drive was allowed to transport at least one youth in care with an expired drivers license.

Resolution: Corrected at inspection

SERIOUSSTAFFING748.151(3)Sep 29, 2025

During the review of files at the inspection, the files were not complete. This was demonstrated the management staffing finding documents, printing, and placing the documents in the files.

Resolution: Corrected: 2025-10-06

CRITICALSAFETY748.4003(1)(C)Sep 29, 2025

A drive was allowed to transport at least one youth in care with an expired drivers license.

Resolution: Corrected at inspection

SERIOUSSTAFFING748.505(b)(5)Sep 29, 2025

The staff file reviewed during the last inspection still does not have the documentation of the pre-employment affidavit on file. An additional staff file reviewed during today's inspection also did not have documentation of the pre-employment affidavit.

Resolution: Corrected at inspection

SERIOUSSTAFFING748.505(b)(3)Sep 29, 2025

The staff that was lacking documentation in the file showing the caregiver had the necessary skills is still lacking .

Resolution: Corrected: 2025-10-06

SERIOUSSTAFFING748.505(b)(5)Sep 29, 2025

The staff file reviewed during the last inspection still does not have the documentation of the pre-employment affidavit on file. An additional staff file reviewed during today's inspection also did not have documentation of the pre-employment affidavit.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE748.601Sep 29, 2025

In the last seven weeks, the documentation reflects the treatment director not being full time.

Resolution: Corrected: 2025-10-06

CRITICALCOMPLIANCE748.1757(b)Sep 29, 2025

During the walk through of the operation, an infants crib did not have a tight fitting sheet. A bottle was also observed in the crib.

Resolution: Corrected: 2025-09-30

SERIOUSSTAFFING748.505(b)(5)Sep 29, 2025

The staff file reviewed during the last inspection still does not have the documentation of the pre-employment affidavit on file. An additional staff file reviewed during today's inspection also did not have documentation of the pre-employment affidavit.

Resolution: Corrected at inspection

CRITICALSAFETY748.4003(1)(C)Sep 29, 2025

A drive was allowed to transport at least one youth in care with an expired drivers license.

Resolution: Corrected at inspection

CRITICALSTAFFING748.1003(a)Aug 20, 2025

During the time of the incident, there were 1 staff and six children. The operation also had a baby in the home at the time as well. The operation has a treatment director and has children in care that requires treatment services.

Resolution: Corrected at inspection

CRITICALSAFETY748.685(a)(5)Aug 20, 2025

During the incident, staff did not intervene appropriately which led to children being injured at the facility.

Resolution: Corrected: 2025-09-23

CRITICALSTAFFING748.1003(a)Aug 19, 2025

During the time of the incident, there were 1 staff and six children. The operation also had a baby in the home at the time as well. The operation has a treatment director and has children in care that requires treatment services.

Resolution: Corrected at inspection

CRITICALSAFETY748.685(a)(5)Aug 19, 2025

During the incident, staff did not intervene appropriately which led to children being injured at the facility.

Resolution: Corrected: 2025-09-23

CRITICALSAFETY748.685(a)(5)Aug 19, 2025

During the incident, staff did not intervene appropriately which led to children being injured at the facility.

Resolution: Corrected: 2025-09-23

CRITICALSTAFFING748.1003(a)Aug 19, 2025

During the time of the incident, there were 1 staff and six children. The operation also had a baby in the home at the time as well. The operation has a treatment director and has children in care that requires treatment services.

Resolution: Corrected at inspection

CRITICALSAFETY748.685(a)(5)Aug 19, 2025

During the incident, staff did not intervene appropriately which led to children being injured at the facility.

Resolution: Corrected: 2025-09-23

CRITICALSTAFFING748.1003(a)Aug 19, 2025

During the time of the incident, there were 1 staff and six children. The operation also had a baby in the home at the time as well. The operation has a treatment director and has children in care that requires treatment services.

Resolution: Corrected at inspection

CRITICALSTAFFING748.505(b)(6)Aug 12, 2025

One of two caregiver's file reviewed did not have documentation showing the pre-emoloymeent screening assessment.

Resolution: Corrected: 2025-08-18

CRITICALCOMPLIANCE745.4151(c)(8)(B)Aug 12, 2025

One of two caregiver's file did not the results of the drug testing.

Resolution: Corrected: 2025-08-18

SERIOUSSTAFFING748.531(a)(3)Aug 12, 2025

There has not been a full-time administrator at the operation two of four weeks based on timecards reviewed.

Resolution: Corrected: 2025-09-22

SERIOUSSTAFFING748.505(b)(3)Aug 12, 2025

One of two caregiver files reviewed did not have documentation showing the caregiver had the necessary skills.

Resolution: Corrected: 2025-08-18

SERIOUSSTAFFING748.505(b)(4)Aug 12, 2025

One of two caregiver files reviewed did not have an affidavit on file.

Resolution: Corrected: 2025-08-18

SERIOUSSTAFFING748.151(3)Aug 12, 2025

The administrators' timecards reviewed did not include accurate information reflected.

Resolution: Corrected: 2025-09-22

SERIOUSSTAFFING748.505(b)(5)Aug 12, 2025

One of two caregiver files reviewed did not have documentation of the pre-employment affidavit on file.

Resolution: Corrected: 2025-08-18

SERIOUSSTAFFING748.505(b)(4)Aug 12, 2025

One of two caregiver files reviewed did not have an affidavit on file.

Resolution: Corrected: 2025-08-18

CRITICALSTAFFING748.505(b)(6)Aug 12, 2025

One of two caregiver's file reviewed did not have documentation showing the pre-emoloymeent screening assessment.

Resolution: Corrected: 2025-08-18

SERIOUSSTAFFING748.531(a)(3)Aug 12, 2025

There has not been a full-time administrator at the operation two of four weeks based on timecards reviewed.

Resolution: Corrected: 2025-09-22

SERIOUSSTAFFING748.505(b)(5)Aug 12, 2025

One of two caregiver files reviewed did not have documentation of the pre-employment affidavit on file.

Resolution: Corrected: 2025-08-18

SERIOUSSTAFFING748.505(b)(5)Aug 12, 2025

One of two caregiver files reviewed did not have documentation of the pre-employment affidavit on file.

Resolution: Corrected: 2025-08-18

SERIOUSSTAFFING748.505(b)(3)Aug 12, 2025

One of two caregiver files reviewed did not have documentation showing the caregiver had the necessary skills.

Resolution: Corrected: 2025-08-18

SERIOUSSTAFFING748.151(3)Aug 12, 2025

The administrators' timecards reviewed did not include accurate information reflected.

Resolution: Corrected: 2025-09-22

CRITICALCOMPLIANCE745.4151(c)(8)(B)Aug 12, 2025

One of two caregiver's file did not the results of the drug testing.

Resolution: Corrected: 2025-08-18

CRITICALSTAFFING748.505(b)(6)Aug 12, 2025

One of two caregiver's file reviewed did not have documentation showing the pre-emoloymeent screening assessment.

Resolution: Corrected: 2025-08-18

SERIOUSSTAFFING748.505(b)(4)Aug 12, 2025

One of two caregiver files reviewed did not have an affidavit on file.

Resolution: Corrected: 2025-08-18

SERIOUSSTAFFING748.531(a)(3)Aug 12, 2025

There has not been a full-time administrator at the operation two of four weeks based on timecards reviewed.

Resolution: Corrected: 2025-09-22

CRITICALSTAFFING748.505(b)(6)Aug 12, 2025

One of two caregiver's file reviewed did not have documentation showing the pre-emoloymeent screening assessment.

Resolution: Corrected: 2025-08-18

SERIOUSSTAFFING748.505(b)(4)Aug 12, 2025

One of two caregiver files reviewed did not have an affidavit on file.

Resolution: Corrected: 2025-08-18

CRITICALCOMPLIANCE745.4151(c)(8)(B)Aug 12, 2025

One of two caregiver's file did not the results of the drug testing.

Resolution: Corrected: 2025-08-18

SERIOUSSTAFFING748.151(3)Aug 12, 2025

The administrators' timecards reviewed did not include accurate information reflected.

Resolution: Corrected: 2025-09-22

SERIOUSSTAFFING748.505(b)(3)Aug 12, 2025

One of two caregiver files reviewed did not have documentation showing the caregiver had the necessary skills.

Resolution: Corrected: 2025-08-18

SERIOUSSTAFFING748.531(a)(3)Aug 12, 2025

There has not been a full-time administrator at the operation two of four weeks based on timecards reviewed.

Resolution: Corrected: 2025-09-22

SERIOUSSTAFFING748.505(b)(5)Aug 12, 2025

One of two caregiver files reviewed did not have documentation of the pre-employment affidavit on file.

Resolution: Corrected: 2025-08-18

SERIOUSSTAFFING748.505(b)(3)Aug 12, 2025

One of two caregiver files reviewed did not have documentation showing the caregiver had the necessary skills.

Resolution: Corrected: 2025-08-18

CRITICALCOMPLIANCE745.4151(c)(8)(B)Aug 12, 2025

One of two caregiver's file did not the results of the drug testing.

Resolution: Corrected: 2025-08-18

SERIOUSSTAFFING748.151(3)Aug 12, 2025

The administrators' timecards reviewed did not include accurate information reflected.

Resolution: Corrected: 2025-09-22

SERIOUSCOMPLIANCE748.303(a)(10)(A)Jul 7, 2025

The operation failed to notify RCCR of the unauthorized absence of two youth in care.

Resolution: Corrected: 2025-07-14

SERIOUSSTAFFING748.531(a)(3)Jul 7, 2025

There has not been a full time administrator at the operation for the last two of four weeks.

Resolution: Corrected: 2025-07-21

SERIOUSCOMPLIANCE748.303(a)(10)(A)Jul 7, 2025

The operation failed to notify RCCR of the unauthorized absence of two youth in care.

Resolution: Corrected: 2025-07-14

SERIOUSCOMPLIANCE748.303(a)(10)(A)Jul 7, 2025

The operation failed to notify RCCR of the unauthorized absence of two youth in care.

Resolution: Corrected: 2025-07-14

SERIOUSSTAFFING748.531(a)(3)Jul 7, 2025

There has not been a full time administrator at the operation for the last two of four weeks.

Resolution: Corrected: 2025-07-21

SERIOUSCOMPLIANCE748.303(a)(10)(A)Jul 7, 2025

The operation failed to notify RCCR of the unauthorized absence of two youth in care.

Resolution: Corrected: 2025-07-14

SERIOUSSTAFFING748.531(a)(3)Jul 7, 2025

There has not been a full time administrator at the operation for the last two of four weeks.

Resolution: Corrected: 2025-07-21

SERIOUSSTAFFING748.531(a)(3)Jul 7, 2025

There has not been a full time administrator at the operation for the last two of four weeks.

Resolution: Corrected: 2025-07-21

SERIOUSSTAFFING748.531(a)(3)May 23, 2025

The operation was not able to provide verifiable proof that the administrator is working full time at the operation.

Resolution: Corrected: 2025-06-26

SERIOUSSTAFFING748.531(a)(3)May 23, 2025

The operation was not able to provide verifiable proof that the administrator is working full time at the operation.

Resolution: Corrected: 2025-06-26

SERIOUSSTAFFING748.531(a)(3)May 23, 2025

The operation was not able to provide verifiable proof that the administrator is working full time at the operation.

Resolution: Corrected: 2025-06-26

SERIOUSSTAFFING748.531(a)(3)May 23, 2025

The operation was not able to provide verifiable proof that the administrator is working full time at the operation.

Resolution: Corrected: 2025-06-26

SERIOUSSTAFFING748.563(a)Apr 14, 2025

The PLSP file reviewed did not have documentation showing they meet the qualifications requirements.

Resolution: Corrected: 2025-05-19

SERIOUSCOMPLIANCE748.751(b)(2)Apr 14, 2025

In the two staff file reviewed both had only one of the previous employers contacted to verify employment.

Resolution: Corrected: 2025-04-21

SERIOUSCOMPLIANCE748.753(a)(1)Apr 14, 2025

One of the staff file reviewed during the inspection did not include the required two references.

Resolution: Corrected: 2025-04-21

SERIOUSSTAFFING748.605(c)Apr 14, 2025

The named treatment director does not have documentation on file showing they meet the specific educational/professional qualifications.

Resolution: Corrected: 2025-05-19

SERIOUSSTAFFING748.531(a)(3)Apr 14, 2025

Based on the weekly schedule and timecards, the LCCA is not a full-time employee of the operation.

Resolution: Corrected: 2025-05-19

SERIOUSSTAFFING748.531(a)(3)Apr 14, 2025

Based on the weekly schedule and timecards, the LCCA is not a full-time employee of the operation.

Resolution: Corrected: 2025-05-19

SERIOUSCOMPLIANCE748.753(a)(1)Apr 14, 2025

One of the staff file reviewed during the inspection did not include the required two references.

Resolution: Corrected: 2025-04-21

SERIOUSCOMPLIANCE748.751(b)(2)Apr 14, 2025

In the two staff file reviewed both had only one of the previous employers contacted to verify employment.

Resolution: Corrected: 2025-04-21

SERIOUSSTAFFING748.605(c)Apr 14, 2025

The named treatment director does not have documentation on file showing they meet the specific educational/professional qualifications.

Resolution: Corrected: 2025-05-19

SERIOUSCOMPLIANCE748.753(a)(1)Apr 14, 2025

One of the staff file reviewed during the inspection did not include the required two references.

Resolution: Corrected: 2025-04-21

SERIOUSCOMPLIANCE748.751(b)(2)Apr 14, 2025

In the two staff file reviewed both had only one of the previous employers contacted to verify employment.

Resolution: Corrected: 2025-04-21

SERIOUSSTAFFING748.531(a)(3)Apr 14, 2025

Based on the weekly schedule and timecards, the LCCA is not a full-time employee of the operation.

Resolution: Corrected: 2025-05-19

SERIOUSSTAFFING748.605(c)Apr 14, 2025

The named treatment director does not have documentation on file showing they meet the specific educational/professional qualifications.

Resolution: Corrected: 2025-05-19

SERIOUSSTAFFING748.563(a)Apr 14, 2025

The PLSP file reviewed did not have documentation showing they meet the qualifications requirements.

Resolution: Corrected: 2025-05-19

SERIOUSCOMPLIANCE748.753(a)(1)Apr 14, 2025

One of the staff file reviewed during the inspection did not include the required two references.

Resolution: Corrected: 2025-04-21

SERIOUSCOMPLIANCE748.751(b)(2)Apr 14, 2025

In the two staff file reviewed both had only one of the previous employers contacted to verify employment.

Resolution: Corrected: 2025-04-21

SERIOUSSTAFFING748.531(a)(3)Apr 14, 2025

Based on the weekly schedule and timecards, the LCCA is not a full-time employee of the operation.

Resolution: Corrected: 2025-05-19

SERIOUSSTAFFING748.605(c)Apr 14, 2025

The named treatment director does not have documentation on file showing they meet the specific educational/professional qualifications.

Resolution: Corrected: 2025-05-19

SERIOUSSTAFFING748.563(a)Apr 14, 2025

The PLSP file reviewed did not have documentation showing they meet the qualifications requirements.

Resolution: Corrected: 2025-05-19

SERIOUSSTAFFING748.563(a)Apr 14, 2025

The PLSP file reviewed did not have documentation showing they meet the qualifications requirements.

Resolution: Corrected: 2025-05-19

MINORSTAFFING748.1703(a)Mar 6, 2025

During Walkthrough of the operation, it was discovered that the menu was not completely filled out and substitutions were not offered (Standard 1703 b).

Resolution: Corrected at inspection

MINORSTAFFING748.1703(a)Mar 6, 2025

During Walkthrough of the operation, it was discovered that the menu was not completely filled out and substitutions were not offered (Standard 1703 b).

Resolution: Corrected at inspection

MINORSTAFFING748.1703(a)Mar 6, 2025

During Walkthrough of the operation, it was discovered that the menu was not completely filled out and substitutions were not offered (Standard 1703 b).

Resolution: Corrected at inspection

MINORSTAFFING748.1703(a)Mar 6, 2025

During Walkthrough of the operation, it was discovered that the menu was not completely filled out and substitutions were not offered (Standard 1703 b).

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE748.303(a)(6)(A)Mar 5, 2025

A child in care was arrested from school. This was not reported.

Resolution: Corrected: 2025-05-16

SERIOUSCOMPLIANCE748.303(a)(10)(A)Mar 5, 2025

There are 3 runaway reports on the unauthorized absence log that indicate children were away from the operation more than 6 hours. The reports were not received timely and or documentation of the unauthorize absence log is incomplete.

Resolution: Corrected: 2025-05-16

SERIOUSCOMPLIANCE748.303(a)(10)(A)Mar 5, 2025

There are 3 runaway reports on the unauthorized absence log that indicate children were away from the operation more than 6 hours. The reports were not received timely and or documentation of the unauthorize absence log is incomplete.

Resolution: Corrected: 2025-05-16

SERIOUSCOMPLIANCE748.303(a)(10)(A)Mar 5, 2025

There are 3 runaway reports on the unauthorized absence log that indicate children were away from the operation more than 6 hours. The reports were not received timely and or documentation of the unauthorize absence log is incomplete.

Resolution: Corrected: 2025-05-16

SERIOUSCOMPLIANCE748.303(a)(6)(A)Mar 5, 2025

A child in care was arrested from school. This was not reported.

Resolution: Corrected: 2025-05-16

SERIOUSCOMPLIANCE748.303(a)(6)(A)Mar 5, 2025

A child in care was arrested from school. This was not reported.

Resolution: Corrected: 2025-05-16

SERIOUSCOMPLIANCE748.303(a)(10)(A)Mar 5, 2025

There are 3 runaway reports on the unauthorized absence log that indicate children were away from the operation more than 6 hours. The reports were not received timely and or documentation of the unauthorize absence log is incomplete.

Resolution: Corrected: 2025-05-16

SERIOUSCOMPLIANCE748.303(a)(6)(A)Mar 5, 2025

A child in care was arrested from school. This was not reported.

Resolution: Corrected: 2025-05-16

SERIOUSCOMPLIANCE748.831(b)Mar 4, 2025

In one of two staff records reviewed, dates are missing from training documentation, unable to verify if pretraining was completed within 90 days of beginning job duties.

Resolution: Corrected: 2025-03-11

SERIOUSSTAFFING745.651(1)Mar 4, 2025

A caregiver is showing active in the operation people list, the caregiver has not been employed with the operation for twenty days.

Resolution: Corrected: 2025-03-07

SERIOUSSTAFFING748.363(2)Mar 4, 2025

One of two staff records reviewed, did not detail how the staff was qualified for their role at the operation.

Resolution: Corrected: 2025-03-11

SERIOUSCOMPLIANCE748.453(a)(2)Mar 4, 2025

The unauthorized absence log did not include the time the absence was discovered by the staff on two of two occasions, the hotline report number for one of two occasions nor information on the length of time the youth was missing or if the youth returned on two of two occasions.

Resolution: Corrected: 2025-03-11

CRITICALSAFETY748.3301(f)Mar 4, 2025

During the outside walk through, sharp items and sharp glass was observed on the ground, near the barn.

Resolution: Corrected: 2025-03-11

CRITICALSAFETY748.3301(f)Mar 4, 2025

During the outside walk through, sharp items and sharp glass was observed on the ground, near the barn.

Resolution: Corrected: 2025-03-11

SERIOUSCOMPLIANCE748.831(b)Mar 4, 2025

In one of two staff records reviewed, dates are missing from training documentation, unable to verify if pretraining was completed within 90 days of beginning job duties.

Resolution: Corrected: 2025-03-11

SERIOUSSTAFFING745.651(1)Mar 4, 2025

A caregiver is showing active in the operation people list, the caregiver has not been employed with the operation for twenty days.

Resolution: Corrected: 2025-03-07

SERIOUSSTAFFING748.363(2)Mar 4, 2025

One of two staff records reviewed, did not detail how the staff was qualified for their role at the operation.

Resolution: Corrected: 2025-03-11

SERIOUSCOMPLIANCE748.453(a)(2)Mar 4, 2025

The unauthorized absence log did not include the time the absence was discovered by the staff on two of two occasions, the hotline report number for one of two occasions nor information on the length of time the youth was missing or if the youth returned on two of two occasions.

Resolution: Corrected: 2025-03-11

CRITICALSAFETY748.3301(f)Mar 4, 2025

During the outside walk through, sharp items and sharp glass was observed on the ground, near the barn.

Resolution: Corrected: 2025-03-11

SERIOUSCOMPLIANCE748.831(b)Mar 4, 2025

In one of two staff records reviewed, dates are missing from training documentation, unable to verify if pretraining was completed within 90 days of beginning job duties.

Resolution: Corrected: 2025-03-11

SERIOUSSTAFFING745.651(1)Mar 4, 2025

A caregiver is showing active in the operation people list, the caregiver has not been employed with the operation for twenty days.

Resolution: Corrected: 2025-03-07

SERIOUSSTAFFING748.363(2)Mar 4, 2025

One of two staff records reviewed, did not detail how the staff was qualified for their role at the operation.

Resolution: Corrected: 2025-03-11

SERIOUSCOMPLIANCE748.453(a)(2)Mar 4, 2025

The unauthorized absence log did not include the time the absence was discovered by the staff on two of two occasions, the hotline report number for one of two occasions nor information on the length of time the youth was missing or if the youth returned on two of two occasions.

Resolution: Corrected: 2025-03-11

SERIOUSSTAFFING745.651(1)Mar 4, 2025

A caregiver is showing active in the operation people list, the caregiver has not been employed with the operation for twenty days.

Resolution: Corrected: 2025-03-07

SERIOUSCOMPLIANCE748.453(a)(2)Mar 4, 2025

The unauthorized absence log did not include the time the absence was discovered by the staff on two of two occasions, the hotline report number for one of two occasions nor information on the length of time the youth was missing or if the youth returned on two of two occasions.

Resolution: Corrected: 2025-03-11

SERIOUSSTAFFING748.363(2)Mar 4, 2025

One of two staff records reviewed, did not detail how the staff was qualified for their role at the operation.

Resolution: Corrected: 2025-03-11

CRITICALSAFETY748.3301(f)Mar 4, 2025

During the outside walk through, sharp items and sharp glass was observed on the ground, near the barn.

Resolution: Corrected: 2025-03-11

SERIOUSCOMPLIANCE748.831(b)Mar 4, 2025

In one of two staff records reviewed, dates are missing from training documentation, unable to verify if pretraining was completed within 90 days of beginning job duties.

Resolution: Corrected: 2025-03-11

SERIOUSHEALTH748.303(b)Feb 11, 2025

A serious incident report was not completed for a medical event that occured at the operation.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE748.3301(a)(2)Feb 11, 2025

During today inspection, the well house was in need of maintenance.

Resolution: Corrected: 2025-02-17

CRITICALSTAFFING745.641Feb 11, 2025

The operation has allowed two individuals access to children in care without received the eligibility notification.

Resolution: Corrected at inspection

MINORSAFETY748.4111(b)(1)Feb 11, 2025

At the time of the inspection, the operation did not have insurance for the vehicle being used to transport the children in care.

Resolution: Corrected: 2025-02-17

SERIOUSSTAFFING748.1203(a)Feb 11, 2025

The operation has admitted a child in care that does not meet the operation's admission policy.

Resolution: Corrected: 2025-02-18

SERIOUSSTAFFING748.1203(a)Feb 11, 2025

The operation has admitted a child in care that does not meet the operation's admission policy.

Resolution: Corrected: 2025-02-18

SERIOUSHEALTH748.303(b)Feb 11, 2025

A serious incident report was not completed for a medical event that occured at the operation.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE748.3301(a)(2)Feb 11, 2025

During today inspection, the well house was in need of maintenance.

Resolution: Corrected: 2025-02-17

SERIOUSSTAFFING748.1203(a)Feb 11, 2025

The operation has admitted a child in care that does not meet the operation's admission policy.

Resolution: Corrected: 2025-02-18

CRITICALSTAFFING745.641Feb 11, 2025

The operation has allowed two individuals access to children in care without received the eligibility notification.

Resolution: Corrected at inspection

MINORSAFETY748.4111(b)(1)Feb 11, 2025

At the time of the inspection, the operation did not have insurance for the vehicle being used to transport the children in care.

Resolution: Corrected: 2025-02-17

SERIOUSSTAFFING748.1203(a)Feb 11, 2025

The operation has admitted a child in care that does not meet the operation's admission policy.

Resolution: Corrected: 2025-02-18

SERIOUSCOMPLIANCE748.3301(a)(2)Feb 11, 2025

During today inspection, the well house was in need of maintenance.

Resolution: Corrected: 2025-02-17

SERIOUSHEALTH748.303(b)Feb 11, 2025

A serious incident report was not completed for a medical event that occured at the operation.

Resolution: Corrected at inspection

CRITICALSTAFFING745.641Feb 11, 2025

The operation has allowed two individuals access to children in care without received the eligibility notification.

Resolution: Corrected at inspection

MINORSAFETY748.4111(b)(1)Feb 11, 2025

At the time of the inspection, the operation did not have insurance for the vehicle being used to transport the children in care.

Resolution: Corrected: 2025-02-17

SERIOUSHEALTH748.303(b)Feb 11, 2025

A serious incident report was not completed for a medical event that occured at the operation.

Resolution: Corrected at inspection

MINORSAFETY748.4111(b)(1)Feb 11, 2025

At the time of the inspection, the operation did not have insurance for the vehicle being used to transport the children in care.

Resolution: Corrected: 2025-02-17

CRITICALSTAFFING745.641Feb 11, 2025

The operation has allowed two individuals access to children in care without received the eligibility notification.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE748.3301(a)(2)Feb 11, 2025

During today inspection, the well house was in need of maintenance.

Resolution: Corrected: 2025-02-17

SERIOUSCOMPLIANCE748.3301(a)(2)Jan 8, 2025

During today inspection, several items were in need of maintenance.

Resolution: Corrected: 2025-01-20

SERIOUSCOMPLIANCE748.3301(a)(2)Jan 8, 2025

During today inspection, several items were in need of maintenance.

Resolution: Corrected: 2025-01-20

SERIOUSCOMPLIANCE748.3301(a)(2)Jan 8, 2025

During today inspection, several items were in need of maintenance.

Resolution: Corrected: 2025-01-20

SERIOUSCOMPLIANCE748.3301(a)(2)Jan 8, 2025

During today inspection, several items were in need of maintenance.

Resolution: Corrected: 2025-01-20

SERIOUSCOMPLIANCE748.103(b)(1)Oct 8, 2024

Several policies violated the requirements of 748.303 and 748.313. Further there were no policies for record storage in regards to SIRs.

Resolution: Corrected: 2024-10-22

SERIOUSCOMPLIANCE748.3395(a)Oct 8, 2024

One bathroom sink had a crack in the bowl that was leaking in the under cabinet.

Resolution: Corrected: 2024-10-22

CRITICALCOMPLIANCE748.103(b)(13)Oct 8, 2024

The tobacco policy did not address smoking in the vehicle.

Resolution: Corrected: 2024-10-22

SERIOUSCOMPLIANCE748.103(b)(4)Oct 8, 2024

Operation is getting licensed for girls only, and biological girls that are currently pregnant, policies did not state this. The application indicates children ages 14-17 are admitted, however the policy states ages 7-17.

Resolution: Corrected: 2024-10-22

CRITICALCOMPLIANCE748.125(d)(4)(b)(i)Oct 8, 2024

The policy did not address any of the standards regarding children under the age of 10.

Resolution: Corrected: 2024-10-22

MINORSTAFFING748.101(3)Oct 8, 2024

The diagram did not include the designated location in the case of fire. The diagrams were fixed during the inspection.

Resolution: Corrected at inspection

SERIOUSSTAFFING748.3313(2)Oct 8, 2024

The water quality test was not done for the private water supply.

Resolution: Corrected: 2024-10-22

MINORSTAFFING748.125(c)(2)Oct 8, 2024

There was no policy that included this information.

Resolution: Corrected: 2024-10-22

SERIOUSCOMPLIANCE748.103(b)(3)Oct 8, 2024

Conflict of interest policies did not meet the requirements of 748.107(1) and (2).

Resolution: Corrected: 2024-10-22

CRITICALSAFETY748.3107(a)(2)(A)Oct 8, 2024

There was a smoke detector outside of one of the bedroom.

Resolution: Corrected: 2024-10-22

CRITICALSTAFFING748.3021Oct 8, 2024

A trailer was observed in the back yard with nails sticking up that could become hazardous to youth in care.

Resolution: Corrected: 2024-10-21

CRITICALSAFETY748.103(b)(6)Oct 8, 2024

The written EBI policies did not meet standard 748.2801(2)(A), 748.2901(a)(2) or (B), 748.113(a)(v), (viii), (ix) or (6).

Resolution: Corrected: 2024-10-22

MINORCOMPLIANCE748.3391(c)Oct 8, 2024

Bedroom #4 did not have direct access to a bathroom without having to cross activity spaces.

Resolution: Corrected: 2024-10-21

SERIOUSCOMPLIANCE748.125(g)(1)(A)Oct 8, 2024

The suicide postvention written plan did not include the required items in 748.125(g)(B)(i) (I-VI).

Resolution: Corrected: 2024-10-21

SERIOUSCOMPLIANCE748.103(b)(1)Oct 8, 2024

Several policies violated the requirements of 748.303 and 748.313. Further there were no policies for record storage in regards to SIRs.

Resolution: Corrected: 2024-10-22

CRITICALCOMPLIANCE748.125(d)(4)(b)(i)Oct 8, 2024

The policy did not address any of the standards regarding children under the age of 10.

Resolution: Corrected: 2024-10-22

CRITICALCOMPLIANCE748.103(b)(13)Oct 8, 2024

The tobacco policy did not address smoking in the vehicle.

Resolution: Corrected: 2024-10-22

SERIOUSSTAFFING748.3313(2)Oct 8, 2024

The water quality test was not done for the private water supply.

Resolution: Corrected: 2024-10-22

CRITICALSAFETY748.103(b)(6)Oct 8, 2024

The written EBI policies did not meet standard 748.2801(2)(A), 748.2901(a)(2) or (B), 748.113(a)(v), (viii), (ix) or (6).

Resolution: Corrected: 2024-10-22

CRITICALSAFETY748.3107(a)(2)(A)Oct 8, 2024

There was a smoke detector outside of one of the bedroom.

Resolution: Corrected: 2024-10-22

CRITICALSTAFFING748.3021Oct 8, 2024

A trailer was observed in the back yard with nails sticking up that could become hazardous to youth in care.

Resolution: Corrected: 2024-10-21

SERIOUSCOMPLIANCE748.3395(a)Oct 8, 2024

One bathroom sink had a crack in the bowl that was leaking in the under cabinet.

Resolution: Corrected: 2024-10-22

SERIOUSCOMPLIANCE748.103(b)(3)Oct 8, 2024

Conflict of interest policies did not meet the requirements of 748.107(1) and (2).

Resolution: Corrected: 2024-10-22

MINORSTAFFING748.101(3)Oct 8, 2024

The diagram did not include the designated location in the case of fire. The diagrams were fixed during the inspection.

Resolution: Corrected at inspection

CRITICALCOMPLIANCE748.103(b)(13)Oct 8, 2024

The tobacco policy did not address smoking in the vehicle.

Resolution: Corrected: 2024-10-22

SERIOUSCOMPLIANCE748.103(b)(4)Oct 8, 2024

Operation is getting licensed for girls only, and biological girls that are currently pregnant, policies did not state this. The application indicates children ages 14-17 are admitted, however the policy states ages 7-17.

Resolution: Corrected: 2024-10-22

MINORCOMPLIANCE748.3391(c)Oct 8, 2024

Bedroom #4 did not have direct access to a bathroom without having to cross activity spaces.

Resolution: Corrected: 2024-10-21

SERIOUSCOMPLIANCE748.3395(a)Oct 8, 2024

One bathroom sink had a crack in the bowl that was leaking in the under cabinet.

Resolution: Corrected: 2024-10-22

CRITICALSTAFFING748.3021Oct 8, 2024

A trailer was observed in the back yard with nails sticking up that could become hazardous to youth in care.

Resolution: Corrected: 2024-10-21

SERIOUSCOMPLIANCE748.103(b)(1)Oct 8, 2024

Several policies violated the requirements of 748.303 and 748.313. Further there were no policies for record storage in regards to SIRs.

Resolution: Corrected: 2024-10-22

SERIOUSSTAFFING748.3313(2)Oct 8, 2024

The water quality test was not done for the private water supply.

Resolution: Corrected: 2024-10-22

MINORSTAFFING748.101(3)Oct 8, 2024

The diagram did not include the designated location in the case of fire. The diagrams were fixed during the inspection.

Resolution: Corrected at inspection

CRITICALSAFETY748.3107(a)(2)(A)Oct 8, 2024

There was a smoke detector outside of one of the bedroom.

Resolution: Corrected: 2024-10-22

MINORCOMPLIANCE748.3391(c)Oct 8, 2024

Bedroom #4 did not have direct access to a bathroom without having to cross activity spaces.

Resolution: Corrected: 2024-10-21

MINORSTAFFING748.125(c)(2)Oct 8, 2024

There was no policy that included this information.

Resolution: Corrected: 2024-10-22

SERIOUSCOMPLIANCE748.103(b)(3)Oct 8, 2024

Conflict of interest policies did not meet the requirements of 748.107(1) and (2).

Resolution: Corrected: 2024-10-22

CRITICALSAFETY748.103(b)(6)Oct 8, 2024

The written EBI policies did not meet standard 748.2801(2)(A), 748.2901(a)(2) or (B), 748.113(a)(v), (viii), (ix) or (6).

Resolution: Corrected: 2024-10-22

SERIOUSCOMPLIANCE748.125(g)(1)(A)Oct 8, 2024

The suicide postvention written plan did not include the required items in 748.125(g)(B)(i) (I-VI).

Resolution: Corrected: 2024-10-21

CRITICALCOMPLIANCE748.125(d)(4)(b)(i)Oct 8, 2024

The policy did not address any of the standards regarding children under the age of 10.

Resolution: Corrected: 2024-10-22

SERIOUSCOMPLIANCE748.103(b)(4)Oct 8, 2024

Operation is getting licensed for girls only, and biological girls that are currently pregnant, policies did not state this. The application indicates children ages 14-17 are admitted, however the policy states ages 7-17.

Resolution: Corrected: 2024-10-22

MINORSTAFFING748.125(c)(2)Oct 8, 2024

There was no policy that included this information.

Resolution: Corrected: 2024-10-22

SERIOUSCOMPLIANCE748.103(b)(1)Oct 8, 2024

Several policies violated the requirements of 748.303 and 748.313. Further there were no policies for record storage in regards to SIRs.

Resolution: Corrected: 2024-10-22

SERIOUSCOMPLIANCE748.125(g)(1)(A)Oct 8, 2024

The suicide postvention written plan did not include the required items in 748.125(g)(B)(i) (I-VI).

Resolution: Corrected: 2024-10-21

CRITICALCOMPLIANCE748.125(d)(4)(b)(i)Oct 8, 2024

The policy did not address any of the standards regarding children under the age of 10.

Resolution: Corrected: 2024-10-22

CRITICALCOMPLIANCE748.103(b)(13)Oct 8, 2024

The tobacco policy did not address smoking in the vehicle.

Resolution: Corrected: 2024-10-22

SERIOUSSTAFFING748.3313(2)Oct 8, 2024

The water quality test was not done for the private water supply.

Resolution: Corrected: 2024-10-22

CRITICALSAFETY748.103(b)(6)Oct 8, 2024

The written EBI policies did not meet standard 748.2801(2)(A), 748.2901(a)(2) or (B), 748.113(a)(v), (viii), (ix) or (6).

Resolution: Corrected: 2024-10-22

CRITICALSAFETY748.3107(a)(2)(A)Oct 8, 2024

There was a smoke detector outside of one of the bedroom.

Resolution: Corrected: 2024-10-22

CRITICALSTAFFING748.3021Oct 8, 2024

A trailer was observed in the back yard with nails sticking up that could become hazardous to youth in care.

Resolution: Corrected: 2024-10-21

SERIOUSCOMPLIANCE748.3395(a)Oct 8, 2024

One bathroom sink had a crack in the bowl that was leaking in the under cabinet.

Resolution: Corrected: 2024-10-22

SERIOUSCOMPLIANCE748.103(b)(3)Oct 8, 2024

Conflict of interest policies did not meet the requirements of 748.107(1) and (2).

Resolution: Corrected: 2024-10-22

MINORSTAFFING748.101(3)Oct 8, 2024

The diagram did not include the designated location in the case of fire. The diagrams were fixed during the inspection.

Resolution: Corrected at inspection

MINORCOMPLIANCE748.3391(c)Oct 8, 2024

Bedroom #4 did not have direct access to a bathroom without having to cross activity spaces.

Resolution: Corrected: 2024-10-21

SERIOUSCOMPLIANCE748.103(b)(4)Oct 8, 2024

Operation is getting licensed for girls only, and biological girls that are currently pregnant, policies did not state this. The application indicates children ages 14-17 are admitted, however the policy states ages 7-17.

Resolution: Corrected: 2024-10-22

MINORSTAFFING748.125(c)(2)Oct 8, 2024

There was no policy that included this information.

Resolution: Corrected: 2024-10-22

SERIOUSCOMPLIANCE748.125(g)(1)(A)Oct 8, 2024

The suicide postvention written plan did not include the required items in 748.125(g)(B)(i) (I-VI).

Resolution: Corrected: 2024-10-21

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Frequently Asked Questions

What is Her Heart Can's safety grade?

Her Heart Can has a safety grade of F (Poor) based on state inspection data. The composite score is 18.0 out of 100.

How many violations does Her Heart Can have?

Her Heart Can has 204 total violations on record, including 56 critical, 128 serious, and 20 minor.

When was Her Heart Can last inspected?

Her Heart Can was last inspected on October 7, 2025.

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