Well-Care Kids First Child and Family Social Services

One of two home files reviewed did not have current auto insurance.

Resolution: Corrected: 2026-01-15

One of two floor plans reviewed did not indicate the indoor areas to be used by the children in care. The second floor plan reviewed was not legible to be read.

Resolution: Corrected: 2026-01-15

One of two home files reviewed did not have current auto insurance.

Resolution: Corrected: 2026-01-15

One of two home files reviewed did not have current auto insurance.

Resolution: Corrected: 2026-01-15

One of two floor plans reviewed did not indicate the indoor areas to be used by the children in care. The second floor plan reviewed was not legible to be read.

Resolution: Corrected: 2026-01-15

One of two floor plans reviewed did not indicate the indoor areas to be used by the children in care. The second floor plan reviewed was not legible to be read.

Resolution: Corrected: 2026-01-15

It was discovered during a sampling inspection that a frequent visitors to a foster home licensed with your operation, did not have required background check.

Resolution: Corrected: 2025-04-07

It was discovered during a sampling inspection that a frequent visitors to a foster home licensed with your operation, did not have required background check.

Resolution: Corrected: 2025-04-07

It was discovered during a sampling inspection that a frequent visitors to a foster home licensed with your operation, did not have required background check.

Resolution: Corrected: 2025-04-07

Operation did not provide requested documents in a timely manner.

Resolution: Corrected: 2024-05-24

Home did not meet requirements according to standards. RCCL and CCL did not approve the assessment for dual license for the foster home.

Resolution: Corrected: 2024-05-24

Home did not meet requirements according to standards. RCCL and CCL did not approve the assessment for dual license for the foster home.

Resolution: Corrected: 2024-05-24

While reviewing the foster parents training log, recognizing Sexual abuse was missing from the log. Pictures can be found in document library. Information will be uploaded to CLASS for verification of compliance.

Resolution: Corrected: 2024-05-24

Operation did not provide requested documents in a timely manner.

Resolution: Corrected: 2024-05-24

Operation did not provide requested documents in a timely manner.

Resolution: Corrected: 2024-05-24

While reviewing the foster parents training log, recognizing Sexual abuse was missing from the log. Pictures can be found in document library. Information will be uploaded to CLASS for verification of compliance.

Resolution: Corrected: 2024-05-24

Home did not meet requirements according to standards. RCCL and CCL did not approve the assessment for dual license for the foster home.

Resolution: Corrected: 2024-05-24

While reviewing the foster parents training log, recognizing Sexual abuse was missing from the log. Pictures can be found in document library. Information will be uploaded to CLASS for verification of compliance.

Resolution: Corrected: 2024-05-24

One out of four foster home file reviewed did not have a documented interview with a family member who lived outside of the home.

Resolution: Corrected: 2024-02-15

One out of four foster home file reviewed did not have a documented interview with a family member who lived outside of the home.

Resolution: Corrected: 2024-02-15

One out of four foster home file reviewed did not have a documented interview with a family member who lived outside of the home.

Resolution: Corrected: 2024-02-15

There were several outlets that did not have covers. The foster parent placed covers in all missing outlets while Inspector was still in the home.

Resolution: Corrected at inspection

There were several outlets that did not have covers. The foster parent placed covers in all missing outlets while Inspector was still in the home.

Resolution: Corrected at inspection

There were several outlets that did not have covers. The foster parent placed covers in all missing outlets while Inspector was still in the home.

Resolution: Corrected at inspection

A review of the home study indicated that an adult adopted child was not interviewed.

Resolution: Corrected: 2023-09-01

A review of the home study indicated that an adult adopted child was not interviewed.

Resolution: Corrected: 2023-09-01

A review of the home study indicated that an adult adopted child was not interviewed.

Resolution: Corrected: 2023-09-01

The floor plan does not meet the rule's requirement.

Resolution: Corrected: 2023-06-23

The floor plan does not meet the rule's requirement.

Resolution: Corrected: 2023-06-23

The floor plan does not meet the rule's requirement.

Resolution: Corrected: 2023-06-23

1 out of 2 employee files reviewed does not show an agreement to comply with the rule.

Resolution: Corrected: 2023-02-21

This rule was not found in the policies and procedures submitted (749.101 (4)(A) and (B)

Resolution: Corrected: 2023-02-21

The policies submitted state that "WCKF?s foster parents may take photos and record videotapes of foster children for the family?s personal use and for purposes of identification," It then goes on to state that these images can be released with written approval by CPS. The release of photos includes emails and text messages for private/personal use. The procedure conflicts with a child's right to confidential care and recording restrictions.

Resolution: Corrected: 2023-02-21

The EBI policies do not address all restrictions.

Resolution: Corrected: 2023-02-21

1 out of 2 employee records does not support that policies and procedures would be followed.

Resolution: Corrected: 2023-02-21

The information submitted does not support how this standard was met.

Resolution: Corrected: 2023-02-21

The volunteer policies do not define the volunteer's role, expected contact with children, and how Well-Care will provide the volunteer's with supervision.

Resolution: Corrected: 2023-02-21

The volunteer policies do not define the volunteer's role, expected contact with children, and how Well-Care will provide the volunteer's with supervision.

Resolution: Corrected: 2023-02-21

The training plan does not specify how each position and/or caregiver will meet the minimum standard requirement.

Resolution: Corrected: 2023-02-21

The application submitted indicates that the permit holder does not have a history of being a controlling person (pg. 3 of the 2960).

Resolution: Corrected: 2023-02-21

The insurance submitted does not support that children in care will be covered.

Resolution: Corrected: 2023-02-21

1 out of 2 employee files do not contain a job description.

Resolution: Corrected: 2023-02-21

The budget submitted does not fully support that functions of a child placing agency. See title: FISCAL PLANS

Resolution: Corrected: 2023-02-21

This rule was not found in the policies and procedures submitted (749.101 (4)(A) and (B)

Resolution: Corrected: 2023-02-21

Well-Care's policies indicate that emergency care services will be provided.

Resolution: Corrected: 2023-02-21

The EBI policies do not address all restrictions.

Resolution: Corrected: 2023-02-21

The information submitted does not support how this standard was met.

Resolution: Corrected: 2023-02-21

1 out of 2 employee files reviewed does not show an agreement to comply with the rule.

Resolution: Corrected: 2023-02-21

1 out of 2 employee files did not contain a date of hire.

Resolution: Corrected: 2023-02-21

Well Care's EBI training certificate does not provide information regarding the type of training provided (such as SAMA), the trainer's name, and the trainer's credentials.

Resolution: Corrected: 2023-02-21

Well-Care?s abuse and neglect policies and procedures do not define how this rule will be met.

Resolution: Corrected: 2023-02-21

The organization chart lists names of employees. The case files do not support that a person would meet the criteria of a CPMS. The case manager and child placement specialist case files do not support that either person completed child placement activities.

Resolution: Corrected: 2023-02-21

The policies and procedures do not indicate how staff files will be stored. It does not speak to how HHSC regulatory will gain access to files.

Resolution: Corrected: 2023-02-21

1 out of 2 employee records does not support that policies and procedures would be followed.

Resolution: Corrected: 2023-02-21

The policies submitted state that "WCKF?s foster parents may take photos and record videotapes of foster children for the family?s personal use and for purposes of identification," It then goes on to state that these images can be released with written approval by CPS. The release of photos includes emails and text messages for private/personal use. The procedure conflicts with a child's right to confidential care and recording restrictions.

Resolution: Corrected: 2023-02-21

Well-Care's policies indicate that emergency care services will be provided.

Resolution: Corrected: 2023-02-21

The policies and procedures do not indicate how staff files will be stored. It does not speak to how HHSC regulatory will gain access to files.

Resolution: Corrected: 2023-02-21

The application submitted indicates that the permit holder does not have a history of being a controlling person (pg. 3 of the 2960).

Resolution: Corrected: 2023-02-21

The organization chart lists names of employees. The case files do not support that a person would meet the criteria of a CPMS. The case manager and child placement specialist case files do not support that either person completed child placement activities.

Resolution: Corrected: 2023-02-21

Well Care's EBI training certificate does not provide information regarding the type of training provided (such as SAMA), the trainer's name, and the trainer's credentials.

Resolution: Corrected: 2023-02-21

1 out of 2 employee files did not contain a date of hire.

Resolution: Corrected: 2023-02-21

The insurance submitted does not support that children in care will be covered.

Resolution: Corrected: 2023-02-21

The training plan does not specify how each position and/or caregiver will meet the minimum standard requirement.

Resolution: Corrected: 2023-02-21

1 out of 2 employee files do not contain a job description.

Resolution: Corrected: 2023-02-21

Well-Care?s abuse and neglect policies and procedures do not define how this rule will be met.

Resolution: Corrected: 2023-02-21

The budget submitted does not fully support that functions of a child placing agency. See title: FISCAL PLANS

Resolution: Corrected: 2023-02-21

1 out of 2 employee files reviewed does not show an agreement to comply with the rule.

Resolution: Corrected: 2023-02-21

This rule was not found in the policies and procedures submitted (749.101 (4)(A) and (B)

Resolution: Corrected: 2023-02-21

The policies submitted state that "WCKF?s foster parents may take photos and record videotapes of foster children for the family?s personal use and for purposes of identification," It then goes on to state that these images can be released with written approval by CPS. The release of photos includes emails and text messages for private/personal use. The procedure conflicts with a child's right to confidential care and recording restrictions.

Resolution: Corrected: 2023-02-21

The EBI policies do not address all restrictions.

Resolution: Corrected: 2023-02-21

1 out of 2 employee records does not support that policies and procedures would be followed.

Resolution: Corrected: 2023-02-21

The information submitted does not support how this standard was met.

Resolution: Corrected: 2023-02-21

The volunteer policies do not define the volunteer's role, expected contact with children, and how Well-Care will provide the volunteer's with supervision.

Resolution: Corrected: 2023-02-21

Well-Care's policies indicate that emergency care services will be provided.

Resolution: Corrected: 2023-02-21

The policies and procedures do not indicate how staff files will be stored. It does not speak to how HHSC regulatory will gain access to files.

Resolution: Corrected: 2023-02-21

The application submitted indicates that the permit holder does not have a history of being a controlling person (pg. 3 of the 2960).

Resolution: Corrected: 2023-02-21

The organization chart lists names of employees. The case files do not support that a person would meet the criteria of a CPMS. The case manager and child placement specialist case files do not support that either person completed child placement activities.

Resolution: Corrected: 2023-02-21

Well Care's EBI training certificate does not provide information regarding the type of training provided (such as SAMA), the trainer's name, and the trainer's credentials.

Resolution: Corrected: 2023-02-21

1 out of 2 employee files did not contain a date of hire.

Resolution: Corrected: 2023-02-21

The insurance submitted does not support that children in care will be covered.

Resolution: Corrected: 2023-02-21

The training plan does not specify how each position and/or caregiver will meet the minimum standard requirement.

Resolution: Corrected: 2023-02-21

1 out of 2 employee files do not contain a job description.

Resolution: Corrected: 2023-02-21

Well-Care?s abuse and neglect policies and procedures do not define how this rule will be met.

Resolution: Corrected: 2023-02-21

The budget submitted does not fully support that functions of a child placing agency. See title: FISCAL PLANS

Resolution: Corrected: 2023-02-21