The Parent Helper Daycare & Learning Center
Data Freshness & Provenance
Inspection coverage
24 inspections on record
Active providers
License status: Open
Last refreshed
April 3, 2026
Latest inspection
January 16, 2026
Provenance
Texas licensing inspections and DaycareCheck scoring
Quick Facts
These facts are normalized from the official record so they can be quoted directly.
Updated April 3, 2026
- Provider
- The Parent Helper Daycare & Learning Center
- License number
- 1701395
- Location
- 3939 S POLK ST STE 110, Dallas, TX 75224
- Status
- Open
- Safety grade
- F (Poor), score 0.0/100
- Inspection record
- 24 inspections, last inspected January 16, 2026
- Provenance
- Official state licensing inspections and DaycareCheck scoring. Last refreshed April 3, 2026.
Safety Scorecard
162
Total Violations
Jan 16, 2026
Last Inspection
50
Capacity
Violation Timeline
Violations by month over the last 3 years, colored by severity.
All Violations (162)
Annual report has not been completed and submitted by required due date.
Resolution: Corrected: 2026-01-21
Annual report has not been completed and submitted by required due date.
Resolution: Corrected: 2026-01-21
Annual report has not been completed and submitted by required due date.
Resolution: Corrected: 2026-01-21
Caregiver in the infant room was observed supervising seven infant children.
Resolution: Corrected at inspection
An infant was observed wandering off outside to the infant room during the inspection.
Resolution: Corrected at inspection
Caregiver in the infant room was observed supervising seven infant children.
Resolution: Corrected at inspection
An infant was observed wandering off outside to the infant room during the inspection.
Resolution: Corrected at inspection
An infant was observed wandering off outside to the infant room during the inspection.
Resolution: Corrected at inspection
Caregiver in the infant room was observed supervising seven infant children.
Resolution: Corrected at inspection
Two staff files do not have current pediatric CPR training.
Resolution: Corrected: 2025-09-03
Shelving and furniture in the infant classroom appears stained and soiled.
Resolution: Corrected: 2025-08-25
Fire drills were not documented for the months of June and July.
Resolution: Corrected: 2025-08-21
Two staff files do not have current pediatric CPR training.
Resolution: Corrected: 2025-09-03
Shelving and furniture in the infant classroom appears stained and soiled.
Resolution: Corrected: 2025-08-25
Fire drills were not documented for the months of June and July.
Resolution: Corrected: 2025-08-21
Two staff files do not have current pediatric CPR training.
Resolution: Corrected: 2025-09-03
Fire drills were not documented for the months of June and July.
Resolution: Corrected: 2025-08-21
Shelving and furniture in the infant classroom appears stained and soiled.
Resolution: Corrected: 2025-08-25
One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.
Resolution: Corrected: 2024-09-18
One crib in the 0-11 month classroom does not have a snugly fitting mattress.
Resolution: Corrected: 2024-09-30
There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.
Resolution: Corrected: 2024-09-30
One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.
Resolution: Corrected: 2024-09-18
One crib in the 0-11 month classroom does not have a snugly fitting mattress.
Resolution: Corrected: 2024-09-30
There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.
Resolution: Corrected: 2024-09-30
There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.
Resolution: Corrected: 2024-09-30
One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.
Resolution: Corrected: 2024-09-18
One crib in the 0-11 month classroom does not have a snugly fitting mattress.
Resolution: Corrected: 2024-09-30
This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.
Resolution: Corrected: 2024-06-03
This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.
Resolution: Corrected: 2024-06-03
This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.
Resolution: Corrected: 2024-06-03
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
Resolution: Corrected: 2024-03-26
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
Resolution: Corrected: 2024-03-26
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
Resolution: Corrected: 2024-03-26
One of the five children's records reviewed did not have completed information for a physician or emergency care facility.
Resolution: Corrected: 2024-03-05
Two of the five personnel files reviewed do not have a notarized affidavit on file.
Resolution: Corrected: 2024-03-05
A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.
Resolution: Corrected: 2024-04-01
Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.
Resolution: Corrected: 2024-03-20
Infant's hands were not washed after diaper changing.
Resolution: Corrected: 2024-02-28
One of the five children's records reviewed did not have completed information for a physician or emergency care facility.
Resolution: Corrected: 2024-03-05
Two of the five personnel files reviewed do not have a notarized affidavit on file.
Resolution: Corrected: 2024-03-05
The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.
Resolution: Corrected: 2024-02-28
Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.
Resolution: Corrected: 2024-03-20
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
Resolution: Corrected: 2024-03-05
A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.
Resolution: Corrected: 2024-04-01
Infant's hands were not washed after diaper changing.
Resolution: Corrected: 2024-02-28
Infant's hands were not washed after diaper changing.
Resolution: Corrected: 2024-02-28
A caregiver was observed turning away from the diaper changing table while an infant was on the table.
Resolution: Corrected: 2024-02-28
Complete emergency contact information was not available for five of the five children's records reviewed.
Resolution: Corrected: 2024-03-05
Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.
Resolution: Corrected: 2024-03-20
A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.
Resolution: Corrected: 2024-04-01
Two of the five personnel files reviewed do not have a notarized affidavit on file.
Resolution: Corrected: 2024-03-05
One of the five children's records reviewed did not have completed information for a physician or emergency care facility.
Resolution: Corrected: 2024-03-05
A caregiver was observed not washing their hands after diaper changing.
Resolution: Corrected: 2024-02-28
Complete emergency contact information was not available for five of the five children's records reviewed.
Resolution: Corrected: 2024-03-05
The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.
Resolution: Corrected: 2024-02-28
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
Resolution: Corrected: 2024-03-05
A caregiver was observed turning away from the diaper changing table while an infant was on the table.
Resolution: Corrected: 2024-02-28
A caregiver was observed not washing their hands after diaper changing.
Resolution: Corrected: 2024-02-28
A caregiver was observed turning away from the diaper changing table while an infant was on the table.
Resolution: Corrected: 2024-02-28
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
Resolution: Corrected: 2024-03-05
The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.
Resolution: Corrected: 2024-02-28
Complete emergency contact information was not available for five of the five children's records reviewed.
Resolution: Corrected: 2024-03-05
A caregiver was observed not washing their hands after diaper changing.
Resolution: Corrected: 2024-02-28
A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection.
Resolution: Corrected: 2023-05-04
There was no transportation training on file for the individual responsible for transporting children in care.
Resolution: Corrected: 2023-05-04
There was no list of names available for children being transported by the operation.
Resolution: Corrected: 2023-05-04
There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections.
Resolution: Corrected: 2023-05-04
5 of 5 staff files reviewed did not include orientation training.
Resolution: Corrected: 2023-05-04
There was no current record of monthly fire drills.
Resolution: Corrected: 2023-05-04
A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection.
Resolution: Corrected: 2023-05-04
The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments
Resolution: Corrected: 2023-05-04
1 of 6 student files reviewed did not include current immunization records.
Resolution: Corrected: 2023-05-04
There was no transportation training on file for the individual responsible for transporting children in care.
Resolution: Corrected: 2023-05-04
There was no list of names available for children being transported by the operation.
Resolution: Corrected: 2023-05-04
There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections.
Resolution: Corrected: 2023-05-04
5 of 5 staff files reviewed did not include orientation training.
Resolution: Corrected: 2023-05-04
There was no current record of monthly fire drills.
Resolution: Corrected: 2023-05-04
The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments
Resolution: Corrected: 2023-05-04
1 of 6 student files reviewed did not include current immunization records.
Resolution: Corrected: 2023-05-04
1 of 6 student files reviewed did not include current immunization records.
Resolution: Corrected: 2023-05-04
The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments
Resolution: Corrected: 2023-05-04
A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection.
Resolution: Corrected: 2023-05-04
There was no current record of monthly fire drills.
Resolution: Corrected: 2023-05-04
There was no list of names available for children being transported by the operation.
Resolution: Corrected: 2023-05-04
5 of 5 staff files reviewed did not include orientation training.
Resolution: Corrected: 2023-05-04
There was no transportation training on file for the individual responsible for transporting children in care.
Resolution: Corrected: 2023-05-04
There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections.
Resolution: Corrected: 2023-05-04
The operation did not have a current gas leak test conducted.
Resolution: Corrected: 2022-07-01
The operation did not have a current gas leak test conducted.
Resolution: Corrected: 2022-07-01
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Resolution: Corrected: 2022-07-01
The infants did not have infant feeding instructions available for review.
Resolution: Corrected: 2022-07-01
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Resolution: Corrected: 2022-07-01
The infants did not have infant feeding instructions available for review.
Resolution: Corrected: 2022-07-01
The operation did not have a current gas leak test conducted.
Resolution: Corrected: 2022-07-01
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Resolution: Corrected: 2022-07-01
The infants did not have infant feeding instructions available for review.
Resolution: Corrected: 2022-07-01
The infants did not have infant feeding instructions available for review.
Resolution: Corrected: 2022-06-17
The operation did not have a current gas leak test conducted.
Resolution: Corrected: 2022-06-17
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Resolution: Corrected: 2022-06-17
Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance.
Resolution: Corrected at inspection
The infants did not have infant feeding instructions available for review.
Resolution: Corrected: 2022-06-17
The operation did not have a current gas leak test conducted.
Resolution: Corrected: 2022-06-17
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Resolution: Corrected: 2022-06-17
Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance.
Resolution: Corrected at inspection
The operation did not have a current gas leak test conducted.
Resolution: Corrected: 2022-06-17
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Resolution: Corrected: 2022-06-17
The infants did not have infant feeding instructions available for review.
Resolution: Corrected: 2022-06-17
Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance.
Resolution: Corrected at inspection
Several children in the school-aged classroom confirmed that they'd been watching movies for at least over an hour.
Resolution: Corrected: 2022-06-10
There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.
Resolution: Corrected: 2022-06-10
A infant was observed being allowed to sleep in a bouncer.
Resolution: Corrected: 2022-06-10
Several children in the school-aged classroom confirmed that they'd been watching movies for at least over an hour.
Resolution: Corrected: 2022-06-10
There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.
Resolution: Corrected: 2022-06-10
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Resolution: Corrected: 2022-06-10
A toddler was observed sleeping in a play yard with a training cup.
Resolution: Corrected: 2022-06-10
Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding.
Resolution: Corrected: 2022-06-10
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Resolution: Corrected: 2022-06-10
Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding.
Resolution: Corrected: 2022-06-10
A infant was observed being allowed to sleep in a bouncer.
Resolution: Corrected: 2022-06-10
A toddler was observed sleeping in a play yard with a training cup.
Resolution: Corrected: 2022-06-10
Several children in the school-aged classroom confirmed that they'd been watching movies for at least over an hour.
Resolution: Corrected: 2022-06-10
There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.
Resolution: Corrected: 2022-06-10
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Resolution: Corrected: 2022-06-10
Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding.
Resolution: Corrected: 2022-06-10
A infant was observed being allowed to sleep in a bouncer.
Resolution: Corrected: 2022-06-10
A toddler was observed sleeping in a play yard with a training cup.
Resolution: Corrected: 2022-06-10
The operation did not have a current gas leak test conducted.
Resolution: Corrected: 2022-06-08
The operation does not have a current fire inspection. The last documented inspection was in March 2021.
Resolution: Corrected: 2022-06-18
The operation did not have a current gas leak test conducted.
Resolution: Corrected: 2022-06-08
The infants did not have infant feeding instructions available for review.
Resolution: Corrected: 2022-05-31
The operation does not have a current fire inspection. The last documented inspection was in March 2021.
Resolution: Corrected: 2022-06-18
The infants did not have infant feeding instructions available for review.
Resolution: Corrected: 2022-05-31
The operation does not have a current fire inspection. The last documented inspection was in March 2021.
Resolution: Corrected: 2022-06-18
The operation did not have a current gas leak test conducted.
Resolution: Corrected: 2022-06-08
The infants did not have infant feeding instructions available for review.
Resolution: Corrected: 2022-05-31
The operation did not post the field trip's location in a visible area days prior to a scheduled field trip.
Resolution: Corrected: 2021-06-29
The wood chips were not at a proper height exposing a large pipe in the playground area.
Resolution: Corrected: 2021-07-08
The director is lacking 5.5 of the annual training hours in the following topics: child growth & development; age-appropriate curriculum; prevention of SIDS; underderstanding early childhood brain development; understanding building and physical premises safety; and handling, storing, and disposing hazardous materials.
Resolution: Corrected: 2021-07-09
The wood chips were not at a proper height exposing a large pipe in the playground area.
Resolution: Corrected: 2021-07-08
An over- the-counter medication was seen on a shelf accessible to children.
Resolution: Corrected at inspection
The caregivers did not have any indentification available so the children could easily recognize them during the field trip.
Resolution: Corrected: 2021-06-29
The staff is lacking 16 of the annual training hours in the following topics: child growth & development; age-appropriate curriculum; shaken baby syndrome/abusive head trauma; prevention of SIDS; understanding early childhood brain development; prevention, recognition, and reporting of abuse/neglect; emergency preparedness; preventing spread of communicable disease; prevention, controlling, responding to emergencies due to food or allergic reaction; and handling, storing, and disposing hazardous materials.
Resolution: Corrected: 2021-07-16
The director is lacking 5.5 of the annual training hours in the following topics: child growth & development; age-appropriate curriculum; prevention of SIDS; underderstanding early childhood brain development; understanding building and physical premises safety; and handling, storing, and disposing hazardous materials.
Resolution: Corrected: 2021-07-09
The operation did not post the field trip's location in a visible area days prior to a scheduled field trip.
Resolution: Corrected: 2021-06-29
An over- the-counter medication was seen on a shelf accessible to children.
Resolution: Corrected at inspection
The caregivers did not have any indentification available so the children could easily recognize them during the field trip.
Resolution: Corrected: 2021-06-29
The staff is lacking 16 of the annual training hours in the following topics: child growth & development; age-appropriate curriculum; shaken baby syndrome/abusive head trauma; prevention of SIDS; understanding early childhood brain development; prevention, recognition, and reporting of abuse/neglect; emergency preparedness; preventing spread of communicable disease; prevention, controlling, responding to emergencies due to food or allergic reaction; and handling, storing, and disposing hazardous materials.
Resolution: Corrected: 2021-07-16
The operation did not post the field trip's location in a visible area days prior to a scheduled field trip.
Resolution: Corrected: 2021-06-29
The wood chips were not at a proper height exposing a large pipe in the playground area.
Resolution: Corrected: 2021-07-08
The director is lacking 5.5 of the annual training hours in the following topics: child growth & development; age-appropriate curriculum; prevention of SIDS; underderstanding early childhood brain development; understanding building and physical premises safety; and handling, storing, and disposing hazardous materials.
Resolution: Corrected: 2021-07-09
An over- the-counter medication was seen on a shelf accessible to children.
Resolution: Corrected at inspection
The caregivers did not have any indentification available so the children could easily recognize them during the field trip.
Resolution: Corrected: 2021-06-29
The staff is lacking 16 of the annual training hours in the following topics: child growth & development; age-appropriate curriculum; shaken baby syndrome/abusive head trauma; prevention of SIDS; understanding early childhood brain development; prevention, recognition, and reporting of abuse/neglect; emergency preparedness; preventing spread of communicable disease; prevention, controlling, responding to emergencies due to food or allergic reaction; and handling, storing, and disposing hazardous materials.
Resolution: Corrected: 2021-07-16
One infant was observed using a baby walker. This was corrected at inspection when the baby walker was removed.
Resolution: Corrected at inspection
One infant was observed using a baby walker. This was corrected at inspection when the baby walker was removed.
Resolution: Corrected at inspection
One infant was observed using a baby walker. This was corrected at inspection when the baby walker was removed.
Resolution: Corrected at inspection
The director is not frequently present at the operation.
Resolution: Corrected: 2021-05-26
The director is not frequently present at the operation.
Resolution: Corrected: 2021-05-26
The director is not frequently present at the operation.
Resolution: Corrected: 2021-05-26
This standard was investigated and determined to be deficient. The operation failed to notify Licensing of a positive COVID case.
Resolution: Corrected: 2021-04-15
This standard was investigated and determined to be deficient. The operation failed to notify Licensing of a positive COVID case.
Resolution: Corrected: 2021-04-15
This standard was investigated and determined to be deficient. The operation failed to notify Licensing of a positive COVID case.
Resolution: Corrected: 2021-04-15
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Frequently Asked Questions
What is The Parent Helper Daycare & Learning Center's safety grade?
The Parent Helper Daycare & Learning Center has a safety grade of F (Poor) based on state inspection data. The composite score is 0.0 out of 100.
How many violations does The Parent Helper Daycare & Learning Center have?
The Parent Helper Daycare & Learning Center has 162 total violations on record, including 114 critical, 48 serious, and 0 minor.
When was The Parent Helper Daycare & Learning Center last inspected?
The Parent Helper Daycare & Learning Center was last inspected on January 16, 2026.