Lifeline Children & Family Services

During a review conducted on December 22, 2025, it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High or High weighted licensing citations.

Resolution: Corrected: 2025-12-23

During a review conducted on December 22, 2025, it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High or High weighted licensing citations.

Resolution: Corrected: 2025-12-23

During a review conducted on December 22, 2025, it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High or High weighted licensing citations.

Resolution: Corrected: 2025-12-23

It was discovered that inappropriate discipline was used on children in care.

Resolution: Corrected: 2025-09-23

It was discovered that inappropriate discipline was used on children in care.

Resolution: Corrected: 2025-09-23

It was discovered that inappropriate discipline was used on children in care.

Resolution: Corrected: 2025-09-23

It was discovered that inappropriate discipline was used on children in care.

Resolution: Corrected: 2025-09-23

During a review conducted on June 19, 2025, it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High or High weighted licensing citations, including having an open investigation.

Resolution: Corrected: 2025-06-20

During a review conducted on June 19, 2025, it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High or High weighted licensing citations, including having an open investigation.

Resolution: Corrected: 2025-06-20

During a review conducted on June 19, 2025, it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High or High weighted licensing citations, including having an open investigation.

Resolution: Corrected: 2025-06-20

During a review conducted on June 19, 2025, it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High or High weighted licensing citations, including having an open investigation.

Resolution: Corrected: 2025-06-20

During a review conducted on 12/18/2024 it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: Your operation received a high-weighted citation in a pattern/trend category on 10/17/2024. Specifically, the operation was cited for 749.2447(7)(A). During an inspection, it was found that a home screening did not have documentation of a background check that needed to be assessed. - Operation failed to satisfy the conditions of the plan. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring. - Operation was unable to meet compliance with Medium-High or High weighted licensing citations.

Resolution: Corrected: 2024-12-19

During a review conducted on 12/18/2024 it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: Your operation received a high-weighted citation in a pattern/trend category on 10/17/2024. Specifically, the operation was cited for 749.2447(7)(A). During an inspection, it was found that a home screening did not have documentation of a background check that needed to be assessed. - Operation failed to satisfy the conditions of the plan. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring. - Operation was unable to meet compliance with Medium-High or High weighted licensing citations.

Resolution: Corrected: 2024-12-19

During a review conducted on 12/18/2024 it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: Your operation received a high-weighted citation in a pattern/trend category on 10/17/2024. Specifically, the operation was cited for 749.2447(7)(A). During an inspection, it was found that a home screening did not have documentation of a background check that needed to be assessed. - Operation failed to satisfy the conditions of the plan. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring. - Operation was unable to meet compliance with Medium-High or High weighted licensing citations.

Resolution: Corrected: 2024-12-19

During a review conducted on 12/18/2024 it was determined that: (1) the Administrator failed to ensure compliance with the current HM Plan; and (2) 12 months had elapsed since the effective date of the plan. The heightened monitoring plan for this operation included a specific ?planned end date? at the 12-month mark by which the operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with the heightened monitoring plan, this operation is now unable to successfully move to post-plan monitoring. Furthermore, the operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended. Further details of the administrator?s failure to ensure compliance include the following: Your operation received a high-weighted citation in a pattern/trend category on 10/17/2024. Specifically, the operation was cited for 749.2447(7)(A). During an inspection, it was found that a home screening did not have documentation of a background check that needed to be assessed. - Operation failed to satisfy the conditions of the plan. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring. - Operation was unable to meet compliance with Medium-High or High weighted licensing citations.

Resolution: Corrected: 2024-12-19

Two prescription medications were not stored in a locked container and were accessible to children in care.

Resolution: Corrected: 2024-12-06

Two prescription medications were not stored in a locked container and were accessible to children in care.

Resolution: Corrected: 2024-12-06

Two prescription medications were not stored in a locked container and were accessible to children in care.

Resolution: Corrected: 2024-12-06

Two prescription medications were not stored in a locked container and were accessible to children in care.

Resolution: Corrected: 2024-12-06

A caregiver had criminal background history of substance abuse that was not discussed nor assessed in the home screening.

Resolution: Corrected: 2024-10-21

The home screening did not have documentation of a background check that needed to be assessed.

Resolution: Corrected: 2024-10-21

The home screening did not have documentation of a background check that needed to be assessed.

Resolution: Corrected: 2024-10-21

A caregiver had criminal background history of substance abuse that was not discussed nor assessed in the home screening.

Resolution: Corrected: 2024-10-21

The home screening did not have documentation of a background check that needed to be assessed.

Resolution: Corrected: 2024-10-21

A caregiver had criminal background history of substance abuse that was not discussed nor assessed in the home screening.

Resolution: Corrected: 2024-10-21

A caregiver had criminal background history of substance abuse that was not discussed nor assessed in the home screening.

Resolution: Corrected: 2024-10-21

The home screening did not have documentation of a background check that needed to be assessed.

Resolution: Corrected: 2024-10-21

The foster home screening does not include an assessment of the foster parent's criminal history or household member's criminal history.

Resolution: Corrected: 2024-08-14

The foster home screening does not include an assessment of the information obtained from law enforcement service calls or any discussion with the prospective foster parent regarding law enforcement service calls in the foster home screening.

Resolution: Corrected: 2024-08-14

The foster home screening does not include an assessment of the information obtained from law enforcement service calls or any discussion with the prospective foster parent regarding law enforcement service calls in the foster home screening.

Resolution: Corrected: 2024-08-14

The foster home screening does not include an assessment of the foster parent's criminal history or household member's criminal history.

Resolution: Corrected: 2024-08-14

The foster home screening does not include an assessment of the foster parent's criminal history or household member's criminal history.

Resolution: Corrected: 2024-08-14

The foster home screening does not include an assessment of the information obtained from law enforcement service calls or any discussion with the prospective foster parent regarding law enforcement service calls in the foster home screening.

Resolution: Corrected: 2024-08-14

The foster home screening does not include an assessment of the foster parent's criminal history or household member's criminal history.

Resolution: Corrected: 2024-08-14

The foster home screening does not include an assessment of the information obtained from law enforcement service calls or any discussion with the prospective foster parent regarding law enforcement service calls in the foster home screening.

Resolution: Corrected: 2024-08-14

During a home sampling the inspector observed an open jar of mayonnaise stored in the pantry despite being labeled Refrigerate After Opening.

Resolution: Corrected: 2024-03-08

During the walkthrough of a home sampling, the inspector observed a pile of T-posts in the yard with rusty sharp edges upturned and accessible to the toddler in care.

Resolution: Corrected: 2024-03-08

During a home sampling the inspector observed stains on the carpets in the master bedroom, which the foster mother indicated have not been cleaned; grime on the three-tier plastic shelving unit in the kitchen, and excessive clutter in the laundry room as clothing was piled upon the floor.

Resolution: Corrected: 2024-03-08

During a home sampling the inspector observed an open jar of mayonnaise stored in the pantry despite being labeled Refrigerate After Opening.

Resolution: Corrected: 2024-03-08

During the walkthrough of a home sampling, the inspector observed a pile of T-posts in the yard with rusty sharp edges upturned and accessible to the toddler in care.

Resolution: Corrected: 2024-03-08

During a home sampling the inspector observed stains on the carpets in the master bedroom, which the foster mother indicated have not been cleaned; grime on the three-tier plastic shelving unit in the kitchen, and excessive clutter in the laundry room as clothing was piled upon the floor.

Resolution: Corrected: 2024-03-08

During a home sampling the inspector observed an open jar of mayonnaise stored in the pantry despite being labeled Refrigerate After Opening.

Resolution: Corrected: 2024-03-08

During the walkthrough of a home sampling, the inspector observed a pile of T-posts in the yard with rusty sharp edges upturned and accessible to the toddler in care.

Resolution: Corrected: 2024-03-08

During a home sampling the inspector observed stains on the carpets in the master bedroom, which the foster mother indicated have not been cleaned; grime on the three-tier plastic shelving unit in the kitchen, and excessive clutter in the laundry room as clothing was piled upon the floor.

Resolution: Corrected: 2024-03-08

During a home sampling the inspector observed an open jar of mayonnaise stored in the pantry despite being labeled Refrigerate After Opening.

Resolution: Corrected: 2024-03-08

During the walkthrough of a home sampling, the inspector observed a pile of T-posts in the yard with rusty sharp edges upturned and accessible to the toddler in care.

Resolution: Corrected: 2024-03-08

During a home sampling the inspector observed stains on the carpets in the master bedroom, which the foster mother indicated have not been cleaned; grime on the three-tier plastic shelving unit in the kitchen, and excessive clutter in the laundry room as clothing was piled upon the floor.

Resolution: Corrected: 2024-03-08

Child rights form stated child is to young to signed however the child is 6 years old and was able to signed his orientation.

Resolution: Corrected: 2023-06-28

A child s admissions were not completed or were missing information such as know allergies, bio parents information chronic condition or know contradictions

Resolution: Corrected: 2023-06-28

A child record did not have a service plan completed while placed in the foster home and a second active child record did not provided detailed specific supervision.

Resolution: Corrected: 2023-06-28

A household member did not have an active background with the operation.

Resolution: Corrected at inspection

One child record did not have a preliminary service plan completed and the second child record did not have the preliminary service plan completed with in the 72hrs.

Resolution: Corrected: 2023-06-28

A Child Adoption Record and Child Discharge Record did not have a discharge summary for either child.

Resolution: Corrected: 2023-06-28

The operation did not complete an post adoption addendum that would specify the adoption.

Resolution: Corrected: 2023-06-28

A household member did not have an active background with the operation.

Resolution: Corrected at inspection

A child record did not have a service plan completed while placed in the foster home and a second active child record did not provided detailed specific supervision.

Resolution: Corrected: 2023-06-28

A child s admissions were not completed or were missing information such as know allergies, bio parents information chronic condition or know contradictions

Resolution: Corrected: 2023-06-28

A Child Adoption Record and Child Discharge Record did not have a discharge summary for either child.

Resolution: Corrected: 2023-06-28

Child rights form stated child is to young to signed however the child is 6 years old and was able to signed his orientation.

Resolution: Corrected: 2023-06-28

The operation did not complete an post adoption addendum that would specify the adoption.

Resolution: Corrected: 2023-06-28

A household member did not have an active background with the operation.

Resolution: Corrected at inspection

One child record did not have a preliminary service plan completed and the second child record did not have the preliminary service plan completed with in the 72hrs.

Resolution: Corrected: 2023-06-28

A child record did not have a service plan completed while placed in the foster home and a second active child record did not provided detailed specific supervision.

Resolution: Corrected: 2023-06-28

A child s admissions were not completed or were missing information such as know allergies, bio parents information chronic condition or know contradictions

Resolution: Corrected: 2023-06-28

A Child Adoption Record and Child Discharge Record did not have a discharge summary for either child.

Resolution: Corrected: 2023-06-28

Child rights form stated child is to young to signed however the child is 6 years old and was able to signed his orientation.

Resolution: Corrected: 2023-06-28

The operation did not complete an post adoption addendum that would specify the adoption.

Resolution: Corrected: 2023-06-28

A household member did not have an active background with the operation.

Resolution: Corrected at inspection

One child record did not have a preliminary service plan completed and the second child record did not have the preliminary service plan completed with in the 72hrs.

Resolution: Corrected: 2023-06-28

Child rights form stated child is to young to signed however the child is 6 years old and was able to signed his orientation.

Resolution: Corrected: 2023-06-28

A child s admissions were not completed or were missing information such as know allergies, bio parents information chronic condition or know contradictions

Resolution: Corrected: 2023-06-28

One child record did not have a preliminary service plan completed and the second child record did not have the preliminary service plan completed with in the 72hrs.

Resolution: Corrected: 2023-06-28

A Child Adoption Record and Child Discharge Record did not have a discharge summary for either child.

Resolution: Corrected: 2023-06-28

A child record did not have a service plan completed while placed in the foster home and a second active child record did not provided detailed specific supervision.

Resolution: Corrected: 2023-06-28

The operation did not complete an post adoption addendum that would specify the adoption.

Resolution: Corrected: 2023-06-28

The agency did not have an unauthorized absence log for review.

Resolution: Corrected: 2022-08-17

The agency did not have an unauthorized absence log for review.

Resolution: Corrected: 2022-08-17

The agency did not have an unauthorized absence log for review.

Resolution: Corrected: 2022-08-17

The agency did not have an unauthorized absence log for review.

Resolution: Corrected: 2022-08-17

A video was viewed where the caregiver is heard yelling at a child in care. Several other children in care reported the caregiver yells as well.

Resolution: Corrected: 2022-07-01

A video was viewed where the caregiver is heard yelling at a child in care. Several other children in care reported the caregiver yells as well.

Resolution: Corrected: 2022-07-01

A video was viewed where the caregiver is heard yelling at a child in care. Several other children in care reported the caregiver yells as well.

Resolution: Corrected: 2022-07-01

A video was viewed where the caregiver is heard yelling at a child in care. Several other children in care reported the caregiver yells as well.

Resolution: Corrected: 2022-07-01

Two of the childrens medication logs had not been started as of today, 3-15-22

Resolution: Corrected: 2022-03-28

Two of the childrens medication logs had not been started as of today, 3-15-22

Resolution: Corrected: 2022-03-28

Two of the childrens medication logs had not been started as of today, 3-15-22

Resolution: Corrected: 2022-03-28

Two of the childrens medication logs had not been started as of today, 3-15-22

Resolution: Corrected: 2022-03-28

The home study did not document the date or method of contact for adult children interviews or references.

Resolution: Corrected: 2022-01-27

There was no documentation that local law enforcement was contacted to verify service calls to the foster home in 2 home studies.

Resolution: Corrected: 2022-01-27

The August medication logs for one child in care did not document the reason the medication was prescribed for 4 different medications.

Resolution: Corrected: 2022-01-27

The home study did not document the date or method of contact for adult children interviews or references.

Resolution: Corrected: 2022-01-27

The August medication logs for one child in care did not document the reason the medication was prescribed for 4 different medications.

Resolution: Corrected: 2022-01-27

There was no documentation that local law enforcement was contacted to verify service calls to the foster home in 2 home studies.

Resolution: Corrected: 2022-01-27

The home study did not document the date or method of contact for adult children interviews or references.

Resolution: Corrected: 2022-01-27

The August medication logs for one child in care did not document the reason the medication was prescribed for 4 different medications.

Resolution: Corrected: 2022-01-27

The home study did not document the date or method of contact for adult children interviews or references.

Resolution: Corrected: 2022-01-27

There was no documentation that local law enforcement was contacted to verify service calls to the foster home in 2 home studies.

Resolution: Corrected: 2022-01-27

The August medication logs for one child in care did not document the reason the medication was prescribed for 4 different medications.

Resolution: Corrected: 2022-01-27

There was no documentation that local law enforcement was contacted to verify service calls to the foster home in 2 home studies.

Resolution: Corrected: 2022-01-27