Primrose School of Castle Hills

1824 KING ARTHUR BLVD, Carrollton, TX 75010Open
F

Data Freshness & Provenance

Inspection coverage

34 inspections on record

Active providers

License status: Open

Last refreshed

April 3, 2026

Latest inspection

March 25, 2026

Provenance

Texas licensing inspections and DaycareCheck scoring

Quick Facts

These facts are normalized from the official record so they can be quoted directly.

Updated April 3, 2026

Provider
Primrose School of Castle Hills
License number
839439
Location
1824 KING ARTHUR BLVD, Carrollton, TX 75010
Status
Open
Safety grade
F (Poor), score 29.5/100
Inspection record
34 inspections, last inspected March 25, 2026
Provenance
Official state licensing inspections and DaycareCheck scoring. Last refreshed April 3, 2026.

Safety Scorecard

F
Poor29.5 / 100
Health20/100
Safety70/100
Staffing10/100
Compliance0/100

50

Total Violations

Mar 25, 2026

Last Inspection

198

Capacity

Violation Timeline

Violations by month over the last 3 years, colored by severity.

All Violations (50)

CRITICALCOMPLIANCE746.2426(a)(1)Feb 13, 2026

A 3 month old child was observed sleeping in a bouncer during the walk-through.

Resolution: Corrected: 2026-02-13

CRITICALCOMPLIANCE746.3421(b)Feb 13, 2026

A caregiver did not assist an infant with hand washing after a diaper change.

Resolution: Corrected: 2026-02-13

CRITICALCOMPLIANCE746.2426(a)(1)Feb 13, 2026

A 3 month old child was observed sleeping in a bouncer during the walk-through.

Resolution: Corrected: 2026-02-13

CRITICALCOMPLIANCE746.3421(b)Feb 13, 2026

A caregiver did not assist an infant with hand washing after a diaper change.

Resolution: Corrected: 2026-02-13

CRITICALCOMPLIANCE746.2426(a)(1)Feb 13, 2026

A 3 month old child was observed sleeping in a bouncer during the walk-through.

Resolution: Corrected: 2026-02-13

CRITICALCOMPLIANCE746.3421(b)Feb 13, 2026

A caregiver did not assist an infant with hand washing after a diaper change.

Resolution: Corrected: 2026-02-13

CRITICALCOMPLIANCE746.5319Feb 26, 2025

The detector checks are not being done monthly.

Resolution: Corrected: 2025-03-07

CRITICALCOMPLIANCE746.5319Feb 26, 2025

The detector checks are not being done monthly.

Resolution: Corrected: 2025-03-07

CRITICALCOMPLIANCE746.5319Feb 26, 2025

The detector checks are not being done monthly.

Resolution: Corrected: 2025-03-07

CRITICALCOMPLIANCE746.5319Feb 26, 2025

The detector checks are not being done monthly.

Resolution: Corrected: 2025-03-07

CRITICALCOMPLIANCE746.2805(5)May 1, 2023

This standard was evaluated in regard to an investigation. A violation was found. A caregiver was yelling at children while in care at the operation.

Resolution: Corrected: 2023-06-26

CRITICALHEALTH746.305(a)(2)May 1, 2023

This standard was evaluated in regard to an investigation and a minimum standard violation was found. The operation did not report an injury to a child that required medical treatment in a timely manner.

Resolution: Corrected: 2023-06-26

CRITICALCOMPLIANCE746.2805(5)May 1, 2023

This standard was evaluated in regard to an investigation. A violation was found. A caregiver was yelling at children while in care at the operation.

Resolution: Corrected: 2023-06-26

CRITICALHEALTH746.305(a)(2)May 1, 2023

This standard was evaluated in regard to an investigation and a minimum standard violation was found. The operation did not report an injury to a child that required medical treatment in a timely manner.

Resolution: Corrected: 2023-06-26

CRITICALHEALTH746.305(a)(2)May 1, 2023

This standard was evaluated in regard to an investigation and a minimum standard violation was found. The operation did not report an injury to a child that required medical treatment in a timely manner.

Resolution: Corrected: 2023-06-26

CRITICALCOMPLIANCE746.2805(5)May 1, 2023

This standard was evaluated in regard to an investigation. A violation was found. A caregiver was yelling at children while in care at the operation.

Resolution: Corrected: 2023-06-26

CRITICALHEALTH746.305(a)(2)May 1, 2023

This standard was evaluated in regard to an investigation and a minimum standard violation was found. The operation did not report an injury to a child that required medical treatment in a timely manner.

Resolution: Corrected: 2023-06-26

CRITICALCOMPLIANCE746.2805(5)May 1, 2023

This standard was evaluated in regard to an investigation. A violation was found. A caregiver was yelling at children while in care at the operation.

Resolution: Corrected: 2023-06-26

SERIOUSHEALTH746.3809Apr 20, 2023

Medication that has passed its expiration is kept at the operation.

Resolution: Corrected: 2023-05-04

CRITICALSTAFFING745.641Apr 20, 2023

4 caregivers did not have an eligible background.

Resolution: Corrected: 2023-04-20

CRITICALSTAFFING745.641Apr 20, 2023

4 caregivers did not have an eligible background.

Resolution: Corrected: 2023-04-20

CRITICALSTAFFING745.641Apr 20, 2023

4 caregivers did not have an eligible background.

Resolution: Corrected: 2023-04-20

SERIOUSHEALTH746.3809Apr 20, 2023

Medication that has passed its expiration is kept at the operation.

Resolution: Corrected: 2023-05-04

SERIOUSHEALTH746.3809Apr 20, 2023

Medication that has passed its expiration is kept at the operation.

Resolution: Corrected: 2023-05-04

CRITICALSTAFFING745.641Apr 20, 2023

4 caregivers did not have an eligible background.

Resolution: Corrected: 2023-04-20

SERIOUSHEALTH746.3809Apr 20, 2023

Medication that has passed its expiration is kept at the operation.

Resolution: Corrected: 2023-05-04

SERIOUSCOMPLIANCE746.2905(1)Apr 19, 2023

This standard was evaluated in regard to an investigation and a violation was found. A caregiver placed their legs over a child during nap to force the child to lay down/nap.

Resolution: Corrected: 2023-05-05

SERIOUSCOMPLIANCE746.2905(1)Apr 19, 2023

This standard was evaluated in regard to an investigation and a violation was found. A caregiver placed their legs over a child during nap to force the child to lay down/nap.

Resolution: Corrected: 2023-05-05

SERIOUSCOMPLIANCE746.2905(1)Apr 19, 2023

This standard was evaluated in regard to an investigation and a violation was found. A caregiver placed their legs over a child during nap to force the child to lay down/nap.

Resolution: Corrected: 2023-05-05

SERIOUSCOMPLIANCE746.2905(1)Apr 19, 2023

This standard was evaluated in regard to an investigation and a violation was found. A caregiver placed their legs over a child during nap to force the child to lay down/nap.

Resolution: Corrected: 2023-05-05

CRITICALSTAFFING746.1203(7)Sep 2, 2021

This standard was evaluated during an investigation and it was determined that a caregiver?s interactions with children have been rough and aggressive.

Resolution: Corrected: 2021-11-19

CRITICALSTAFFING746.1203(7)Sep 2, 2021

This standard was evaluated during an investigation and it was determined that a caregiver?s interactions with children have been rough and aggressive.

Resolution: Corrected: 2021-11-19

CRITICALSTAFFING746.1203(7)Sep 2, 2021

This standard was evaluated during an investigation and it was determined that a caregiver?s interactions with children have been rough and aggressive.

Resolution: Corrected: 2021-11-19

CRITICALSTAFFING746.1203(7)Sep 2, 2021

This standard was evaluated during an investigation and it was determined that a caregiver?s interactions with children have been rough and aggressive.

Resolution: Corrected: 2021-11-19

CRITICALSAFETY746.5207(a)Jun 18, 2021

The posted emergency plans were missing the following information: -The designated location inside the child-care center where children and staff meet for severe weather. -The designated location outside of the child-care center where all caregivers and children meet after exiting.

Resolution: Corrected: 2021-06-23

CRITICALCOMPLIANCE746.3407(9)Jun 18, 2021

During the inspection three classrooms were observed with walls not in good repair due to recent rennovation and construction. The bottom half of the wall had exposed studs. One toddler classroom had exposed electrical boxes.

Resolution: Corrected: 2021-06-18

CRITICALHEALTH746.3819Jun 18, 2021

Five children in care with food allergies did not have a parent signature on their Food allergy plan.

Resolution: Corrected: 2021-06-23

CRITICALSTAFFING746.1601Jun 18, 2021

The school-age classroom was observed with 38 students to one caregiver. The specified age group was 6-8 years old. This was corrected during the inspection when another caregiver was brought into the classroom by the Director.

Resolution: Corrected: 2021-06-18

CRITICALHEALTH746.3819Jun 18, 2021

Five children in care with food allergies did not have a parent signature on their Food allergy plan.

Resolution: Corrected: 2021-06-23

CRITICALSAFETY746.5207(a)Jun 18, 2021

The posted emergency plans were missing the following information: -The designated location inside the child-care center where children and staff meet for severe weather. -The designated location outside of the child-care center where all caregivers and children meet after exiting.

Resolution: Corrected: 2021-06-23

CRITICALCOMPLIANCE746.3407(9)Jun 18, 2021

During the inspection three classrooms were observed with walls not in good repair due to recent rennovation and construction. The bottom half of the wall had exposed studs. One toddler classroom had exposed electrical boxes.

Resolution: Corrected: 2021-06-18

CRITICALHEALTH746.3819Jun 18, 2021

Five children in care with food allergies did not have a parent signature on their Food allergy plan.

Resolution: Corrected: 2021-06-23

CRITICALSTAFFING746.1601Jun 18, 2021

The school-age classroom was observed with 38 students to one caregiver. The specified age group was 6-8 years old. This was corrected during the inspection when another caregiver was brought into the classroom by the Director.

Resolution: Corrected: 2021-06-18

CRITICALSAFETY746.5207(a)Jun 18, 2021

The posted emergency plans were missing the following information: -The designated location inside the child-care center where children and staff meet for severe weather. -The designated location outside of the child-care center where all caregivers and children meet after exiting.

Resolution: Corrected: 2021-06-23

CRITICALCOMPLIANCE746.3407(9)Jun 18, 2021

During the inspection three classrooms were observed with walls not in good repair due to recent rennovation and construction. The bottom half of the wall had exposed studs. One toddler classroom had exposed electrical boxes.

Resolution: Corrected: 2021-06-18

CRITICALSTAFFING746.1601Jun 18, 2021

The school-age classroom was observed with 38 students to one caregiver. The specified age group was 6-8 years old. This was corrected during the inspection when another caregiver was brought into the classroom by the Director.

Resolution: Corrected: 2021-06-18

CRITICALCOMPLIANCE746.3407(9)Jun 18, 2021

During the inspection three classrooms were observed with walls not in good repair due to recent rennovation and construction. The bottom half of the wall had exposed studs. One toddler classroom had exposed electrical boxes.

Resolution: Corrected: 2021-06-18

CRITICALHEALTH746.3819Jun 18, 2021

Five children in care with food allergies did not have a parent signature on their Food allergy plan.

Resolution: Corrected: 2021-06-23

CRITICALSAFETY746.5207(a)Jun 18, 2021

The posted emergency plans were missing the following information: -The designated location inside the child-care center where children and staff meet for severe weather. -The designated location outside of the child-care center where all caregivers and children meet after exiting.

Resolution: Corrected: 2021-06-23

CRITICALSTAFFING746.1601Jun 18, 2021

The school-age classroom was observed with 38 students to one caregiver. The specified age group was 6-8 years old. This was corrected during the inspection when another caregiver was brought into the classroom by the Director.

Resolution: Corrected: 2021-06-18

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Frequently Asked Questions

What is Primrose School of Castle Hills's safety grade?

Primrose School of Castle Hills has a safety grade of F (Poor) based on state inspection data. The composite score is 29.5 out of 100.

How many violations does Primrose School of Castle Hills have?

Primrose School of Castle Hills has 50 total violations on record, including 42 critical, 8 serious, and 0 minor.

When was Primrose School of Castle Hills last inspected?

Primrose School of Castle Hills was last inspected on March 25, 2026.

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