New Life Childrens Treatment Center

650 SCARBOUROUGH, Canyon Lake, TX 78133Open
F

Data Freshness & Provenance

Inspection coverage

562 inspections on record

Active providers

License status: Open

Last refreshed

April 3, 2026

Latest inspection

April 1, 2026

Provenance

Texas licensing inspections and DaycareCheck scoring

Quick Facts

These facts are normalized from the official record so they can be quoted directly.

Updated April 3, 2026

Provider
New Life Childrens Treatment Center
License number
503875
Location
650 SCARBOUROUGH, Canyon Lake, TX 78133
Status
Open
Safety grade
F (Poor), score 0.0/100
Inspection record
562 inspections, last inspected April 1, 2026
Provenance
Official state licensing inspections and DaycareCheck scoring. Last refreshed April 3, 2026.

Safety Scorecard

F
Poor0.0 / 100
Health0/100
Safety0/100
Staffing0/100
Compliance0/100

240

Total Violations

Apr 1, 2026

Last Inspection

60

Capacity

Violation Timeline

Violations by month over the last 3 years, colored by severity.

All Violations (240)

CRITICALSTAFFING748.535(2)Feb 20, 2026

During a review conducted on February 20, 2026, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation is now unable to successfully move to post-plan monitoring. Furthermore, your operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended again. Further details of the failure of your operation?s administrator to ensure compliance include the following: - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring, including having an open investigation(s). Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Resolution: Corrected: 2026-02-21

CRITICALSTAFFING748.535(2)Feb 20, 2026

During a review conducted on February 20, 2026, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation is now unable to successfully move to post-plan monitoring. Furthermore, your operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended again. Further details of the failure of your operation?s administrator to ensure compliance include the following: - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring, including having an open investigation(s). Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Resolution: Corrected: 2026-02-21

CRITICALSTAFFING748.535(2)Feb 20, 2026

During a review conducted on February 20, 2026, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation is now unable to successfully move to post-plan monitoring. Furthermore, your operation?s ?planned end date? must now be revised, and the period of heightened monitoring must be extended again. Further details of the failure of your operation?s administrator to ensure compliance include the following: - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring, including having an open investigation(s). Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Resolution: Corrected: 2026-02-21

CRITICALSTAFFING748.535(2)Aug 19, 2025

During a review conducted on August 19, 2025, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan; and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plan for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring.? As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plan, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on June 6, 2025, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the administrator?s failure to ensure compliance include the following: Your operation received a high weighted citation in a pattern/trend category on June 6, 2025. Specifically, the operation was cited for 748.685(a)(4): Caregiver responsibility - During DFPS investigation staff reported having earphones on and admitted to having their eyes closed while working the overnight shift. The purpose of this standard is to protect the health, safety, and well-being of children by ensuring adequate supervision. Supervision is a basic element to the prevention of harm. The operation met compliance on 7/10/2025. - Operation failed to satisfy the conditions of the plan. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring. - Operation was unable to meet compliance with high weighted licensing citation. Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plan.

Resolution: Corrected: 2025-08-20

CRITICALSTAFFING748.535(2)Aug 19, 2025

During a review conducted on August 19, 2025, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan; and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plan for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring.? As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plan, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on June 6, 2025, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the administrator?s failure to ensure compliance include the following: Your operation received a high weighted citation in a pattern/trend category on June 6, 2025. Specifically, the operation was cited for 748.685(a)(4): Caregiver responsibility - During DFPS investigation staff reported having earphones on and admitted to having their eyes closed while working the overnight shift. The purpose of this standard is to protect the health, safety, and well-being of children by ensuring adequate supervision. Supervision is a basic element to the prevention of harm. The operation met compliance on 7/10/2025. - Operation failed to satisfy the conditions of the plan. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring. - Operation was unable to meet compliance with high weighted licensing citation. Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plan.

Resolution: Corrected: 2025-08-20

CRITICALSTAFFING748.535(2)Aug 19, 2025

During a review conducted on August 19, 2025, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan; and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plan for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring.? As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plan, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on June 6, 2025, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the administrator?s failure to ensure compliance include the following: Your operation received a high weighted citation in a pattern/trend category on June 6, 2025. Specifically, the operation was cited for 748.685(a)(4): Caregiver responsibility - During DFPS investigation staff reported having earphones on and admitted to having their eyes closed while working the overnight shift. The purpose of this standard is to protect the health, safety, and well-being of children by ensuring adequate supervision. Supervision is a basic element to the prevention of harm. The operation met compliance on 7/10/2025. - Operation failed to satisfy the conditions of the plan. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring. - Operation was unable to meet compliance with high weighted licensing citation. Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plan.

Resolution: Corrected: 2025-08-20

SERIOUSSTAFFING748.151(3)Jun 22, 2025

Suicide screening that was provided was denied to have been completed by staff and child in care.

Resolution: Corrected: 2025-07-31

CRITICALCOMPLIANCE748.125(d)(4)(E)Jun 22, 2025

Suicide screening was not completed immediately after child in care was found with a t-shirt around their neck.

Resolution: Corrected: 2025-07-31

SERIOUSSTAFFING748.151(3)Jun 22, 2025

Suicide screening that was provided was denied to have been completed by staff and child in care.

Resolution: Corrected: 2025-07-31

SERIOUSSTAFFING748.151(3)Jun 22, 2025

Suicide screening that was provided was denied to have been completed by staff and child in care.

Resolution: Corrected: 2025-07-31

CRITICALCOMPLIANCE748.125(d)(4)(E)Jun 22, 2025

Suicide screening was not completed immediately after child in care was found with a t-shirt around their neck.

Resolution: Corrected: 2025-07-31

CRITICALCOMPLIANCE748.125(d)(4)(E)Jun 22, 2025

Suicide screening was not completed immediately after child in care was found with a t-shirt around their neck.

Resolution: Corrected: 2025-07-31

CRITICALHEALTH748.2151(d)May 20, 2025

The medication count was documented incorrectly on the med log for a child s prescribed medication.

Resolution: Corrected: 2025-05-27

CRITICALHEALTH748.2151(d)May 20, 2025

The medication count was documented incorrectly on the med log for a child s prescribed medication.

Resolution: Corrected: 2025-05-27

CRITICALHEALTH748.2151(d)May 20, 2025

The medication count was documented incorrectly on the med log for a child s prescribed medication.

Resolution: Corrected: 2025-05-27

CRITICALSAFETY748.685(a)(4)May 20, 2025

During DFPS investigation staff reported having earphones on and admitted to having their eyes closed while working the overnight shift.

Resolution: Corrected: 2025-07-10

CRITICALSAFETY748.685(a)(4)May 20, 2025

During DFPS investigation staff reported having earphones on and admitted to having their eyes closed while working the overnight shift.

Resolution: Corrected: 2025-07-10

CRITICALSAFETY748.685(a)(4)May 20, 2025

During DFPS investigation staff reported having earphones on and admitted to having their eyes closed while working the overnight shift.

Resolution: Corrected: 2025-07-10

CRITICALSAFETY748.685(a)(4)May 14, 2025

A child in care, with identified high risk behaviors, was not provided 15-minute wellness checks and was left alone in the residence by a staff member.

Resolution: Corrected: 2025-06-13

CRITICALSAFETY748.685(a)(4)May 14, 2025

A child in care, with identified high risk behaviors, was not provided 15-minute wellness checks and was left alone in the residence by a staff member.

Resolution: Corrected: 2025-06-13

CRITICALSAFETY748.685(a)(4)May 14, 2025

A child in care, with identified high risk behaviors, was not provided 15-minute wellness checks and was left alone in the residence by a staff member.

Resolution: Corrected: 2025-06-13

CRITICALSTAFFING748.151(1)Mar 25, 2025

The Administrator's position has been vacant for more than 60 days.

Resolution: Corrected: 2025-04-04

CRITICALSTAFFING748.151(1)Mar 25, 2025

The Administrator's position has been vacant for more than 60 days.

Resolution: Corrected: 2025-04-04

CRITICALSTAFFING748.151(1)Mar 25, 2025

The Administrator's position has been vacant for more than 60 days.

Resolution: Corrected: 2025-04-04

SERIOUSSAFETY748.3115Mar 10, 2025

Fire extinguisher are NOT being inspected monthly.

Resolution: Corrected: 2025-03-17

SERIOUSSAFETY748.3115Mar 10, 2025

Fire extinguisher are NOT being inspected monthly.

Resolution: Corrected: 2025-03-17

SERIOUSSAFETY748.3115Mar 10, 2025

Fire extinguisher are NOT being inspected monthly.

Resolution: Corrected: 2025-03-17

CRITICALSTAFFING748.535(2)Feb 13, 2025

During a review conducted on February 13, 2025, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan; and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plan for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring.? As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plan, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on December 16th, 2024, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the administrator?s failure to ensure compliance include the following: Your operation received high weighted citation in a pattern/trend category on December 16, 2024. Specifically, the operation was cited for 748.685(a)(3): Caregiver responsibility - Child in care was left unsupervised inside the dorm. The purpose of this standard is to protect the health, safety, and well-being of children by ensuring adequate supervision. Supervision is a basic element to the prevention of harm. The operation met compliance on 1/01/2025. - Operation failed to satisfy the conditions of the plan. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring. - Operation was unable to meet compliance with high weighted licensing citation. Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plan.

Resolution: Corrected: 2025-02-14

CRITICALSTAFFING748.535(2)Feb 13, 2025

During a review conducted on February 13, 2025, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan; and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plan for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring.? As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plan, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on December 16th, 2024, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the administrator?s failure to ensure compliance include the following: Your operation received high weighted citation in a pattern/trend category on December 16, 2024. Specifically, the operation was cited for 748.685(a)(3): Caregiver responsibility - Child in care was left unsupervised inside the dorm. The purpose of this standard is to protect the health, safety, and well-being of children by ensuring adequate supervision. Supervision is a basic element to the prevention of harm. The operation met compliance on 1/01/2025. - Operation failed to satisfy the conditions of the plan. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring. - Operation was unable to meet compliance with high weighted licensing citation. Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plan.

Resolution: Corrected: 2025-02-14

CRITICALSTAFFING748.535(2)Feb 13, 2025

During a review conducted on February 13, 2025, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan; and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plan for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring.? As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plan, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on December 16th, 2024, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the administrator?s failure to ensure compliance include the following: Your operation received high weighted citation in a pattern/trend category on December 16, 2024. Specifically, the operation was cited for 748.685(a)(3): Caregiver responsibility - Child in care was left unsupervised inside the dorm. The purpose of this standard is to protect the health, safety, and well-being of children by ensuring adequate supervision. Supervision is a basic element to the prevention of harm. The operation met compliance on 1/01/2025. - Operation failed to satisfy the conditions of the plan. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring. - Operation was unable to meet compliance with high weighted licensing citation. Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plan.

Resolution: Corrected: 2025-02-14

CRITICALCOMPLIANCE748.1101(b)(1)(C)Jan 28, 2025

It was confirmed that a staff member gave gifts to a child and showed them preferential treatment.

Resolution: Corrected: 2025-03-04

CRITICALCOMPLIANCE748.507(1)Jan 28, 2025

Caregivers and children provided corroborating information that a staff member behaved inappropriately with children in care.

Resolution: Corrected: 2025-03-04

CRITICALCOMPLIANCE748.1101(b)(1)(C)Jan 28, 2025

It was confirmed that a staff member gave gifts to a child and showed them preferential treatment.

Resolution: Corrected: 2025-03-04

CRITICALCOMPLIANCE748.507(1)Jan 28, 2025

Caregivers and children provided corroborating information that a staff member behaved inappropriately with children in care.

Resolution: Corrected: 2025-03-04

CRITICALCOMPLIANCE748.507(1)Jan 28, 2025

Caregivers and children provided corroborating information that a staff member behaved inappropriately with children in care.

Resolution: Corrected: 2025-03-04

CRITICALCOMPLIANCE748.1101(b)(1)(C)Jan 28, 2025

It was confirmed that a staff member gave gifts to a child and showed them preferential treatment.

Resolution: Corrected: 2025-03-04

CRITICALCOMPLIANCE748.2307(1)Dec 29, 2024

On video, a staff member was seen shoving a child to prevent them from going into the room of a peer.

Resolution: Corrected: 2025-02-17

CRITICALCOMPLIANCE748.2307(1)Dec 29, 2024

On video, a staff member was seen shoving a child to prevent them from going into the room of a peer.

Resolution: Corrected: 2025-02-17

CRITICALCOMPLIANCE748.2307(1)Dec 29, 2024

On video, a staff member was seen shoving a child to prevent them from going into the room of a peer.

Resolution: Corrected: 2025-02-17

CRITICALSTAFFING748.685(a)(3)Nov 13, 2024

Child in care was left unsupervised inside the dorm.

Resolution: Corrected: 2024-12-23

CRITICALSTAFFING748.685(a)(3)Nov 13, 2024

Child in care was left unsupervised inside the dorm.

Resolution: Corrected: 2024-12-23

CRITICALSTAFFING748.685(a)(3)Nov 13, 2024

Child in care was left unsupervised inside the dorm.

Resolution: Corrected: 2024-12-23

SERIOUSCOMPLIANCE748.303(a)(11)(A)Sep 9, 2024

The operation did not report a diagnosed communicable disease to licensing.

Resolution: Corrected: 2024-11-13

SERIOUSCOMPLIANCE748.303(a)(11)(A)Sep 9, 2024

The operation did not report a diagnosed communicable disease to licensing.

Resolution: Corrected: 2024-11-13

SERIOUSCOMPLIANCE748.303(a)(11)(A)Sep 9, 2024

The operation did not report a diagnosed communicable disease to licensing.

Resolution: Corrected: 2024-11-13

CRITICALSTAFFING748.535(2)Aug 12, 2024

During a review conducted on August 12, 2024, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on June 03, 2024, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the failure of your operation?s administrator to ensure compliance include the following: The operation received a medium high weighted citation in a pattern/trend category on June 03, 2024. Specifically, the operation was cited for 748.125(d)3: Suicide Screening - Document that any person conducting a suicide screening meets the conditions and training requirements. Compliance of deficiency was met on July 02, 2024. - Operation failed to satisfy the conditions of the plan - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring - Operation was unable to meet compliance with medium high weighted licensing citation. Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Resolution: Corrected: 2024-08-13

CRITICALSTAFFING748.535(2)Aug 12, 2024

During a review conducted on August 12, 2024, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on June 03, 2024, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the failure of your operation?s administrator to ensure compliance include the following: The operation received a medium high weighted citation in a pattern/trend category on June 03, 2024. Specifically, the operation was cited for 748.125(d)3: Suicide Screening - Document that any person conducting a suicide screening meets the conditions and training requirements. Compliance of deficiency was met on July 02, 2024. - Operation failed to satisfy the conditions of the plan - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring - Operation was unable to meet compliance with medium high weighted licensing citation. Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Resolution: Corrected: 2024-08-13

CRITICALSTAFFING748.535(2)Aug 12, 2024

During a review conducted on August 12, 2024, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on June 03, 2024, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the failure of your operation?s administrator to ensure compliance include the following: The operation received a medium high weighted citation in a pattern/trend category on June 03, 2024. Specifically, the operation was cited for 748.125(d)3: Suicide Screening - Document that any person conducting a suicide screening meets the conditions and training requirements. Compliance of deficiency was met on July 02, 2024. - Operation failed to satisfy the conditions of the plan - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring - Operation was unable to meet compliance with medium high weighted licensing citation. Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Resolution: Corrected: 2024-08-13

CRITICALSTAFFING748.125(d)(3)May 19, 2024

The operation provided an intake suicide screening tool used at admission on a child in care with no documentation of the personnel who administered the tool having the training to do so.

Resolution: Corrected: 2024-06-17

CRITICALSTAFFING748.125(d)(3)May 19, 2024

The operation provided an intake suicide screening tool used at admission on a child in care with no documentation of the personnel who administered the tool having the training to do so.

Resolution: Corrected: 2024-06-17

CRITICALSTAFFING748.125(d)(3)May 19, 2024

The operation provided an intake suicide screening tool used at admission on a child in care with no documentation of the personnel who administered the tool having the training to do so.

Resolution: Corrected: 2024-06-17

CRITICALHEALTH748.1531(a)(2)May 6, 2024

A child in care did not receive medical treatment for a fracture until two days after their injury.

Resolution: Corrected: 2024-07-12

CRITICALHEALTH748.1531(a)(2)May 6, 2024

A child in care did not receive medical treatment for a fracture until two days after their injury.

Resolution: Corrected: 2024-07-12

CRITICALHEALTH748.1531(a)(2)May 6, 2024

A child in care did not receive medical treatment for a fracture until two days after their injury.

Resolution: Corrected: 2024-07-12

CRITICALCOMPLIANCE748.303(a)(3)(A)Apr 9, 2024

According to an incident report reviewed, a child disclosed of past sexual abuse. A report was not made to licensing until three days after a staff member and therapist became aware.

Resolution: Corrected: 2024-04-16

CRITICALCOMPLIANCE748.303(a)(3)(A)Apr 9, 2024

According to an incident report reviewed, a child disclosed of past sexual abuse. A report was not made to licensing until three days after a staff member and therapist became aware.

Resolution: Corrected: 2024-04-16

CRITICALCOMPLIANCE748.303(a)(3)(A)Apr 9, 2024

According to an incident report reviewed, a child disclosed of past sexual abuse. A report was not made to licensing until three days after a staff member and therapist became aware.

Resolution: Corrected: 2024-04-16

CRITICALHEALTH748.2001(a)Mar 6, 2024

Medical consenter was not notified child in care received prescription medication until after the medication was given.

Resolution: Corrected: 2024-05-03

CRITICALHEALTH748.2001(a)Mar 6, 2024

Medical consenter was not notified child in care received prescription medication until after the medication was given.

Resolution: Corrected: 2024-05-03

CRITICALHEALTH748.2001(a)Mar 6, 2024

Medical consenter was not notified child in care received prescription medication until after the medication was given.

Resolution: Corrected: 2024-05-03

CRITICALSAFETY748.685(a)(5)Mar 5, 2024

Two children in care were involved in a physical altercation. When staff separated the children, this left other residents unsupervised leading to another child in care being assaulted.

Resolution: Corrected: 2024-05-10

CRITICALSAFETY748.685(a)(5)Mar 5, 2024

Two children in care were involved in a physical altercation. When staff separated the children, this left other residents unsupervised leading to another child in care being assaulted.

Resolution: Corrected: 2024-05-10

CRITICALSAFETY748.685(a)(5)Mar 5, 2024

Two children in care were involved in a physical altercation. When staff separated the children, this left other residents unsupervised leading to another child in care being assaulted.

Resolution: Corrected: 2024-05-10

CRITICALSTAFFING748.535(2)Feb 8, 2024

During a review conducted on February 8, 2024, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on February 1, 2024, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the failure of your operation?s administrator to ensure compliance include the following: The operation received a medium weighted citation in a pattern/trend category on February 1, 2024. Specifically, the operation was cited for 748.2151(c)(6): Medication record - must include name & signature of person who administered each medication. The purpose of the signature is to be able to identify the person who administered a specific medication to a child if a concern arises later about that medication. Compliance of deficiency remains pending. - Operation failed to satisfy the conditions of the plan - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Resolution: Corrected: 2024-02-09

CRITICALSTAFFING748.535(2)Feb 8, 2024

During a review conducted on February 8, 2024, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on February 1, 2024, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the failure of your operation?s administrator to ensure compliance include the following: The operation received a medium weighted citation in a pattern/trend category on February 1, 2024. Specifically, the operation was cited for 748.2151(c)(6): Medication record - must include name & signature of person who administered each medication. The purpose of the signature is to be able to identify the person who administered a specific medication to a child if a concern arises later about that medication. Compliance of deficiency remains pending. - Operation failed to satisfy the conditions of the plan - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Resolution: Corrected: 2024-02-09

CRITICALSTAFFING748.535(2)Feb 8, 2024

During a review conducted on February 8, 2024, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on February 1, 2024, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the failure of your operation?s administrator to ensure compliance include the following: The operation received a medium weighted citation in a pattern/trend category on February 1, 2024. Specifically, the operation was cited for 748.2151(c)(6): Medication record - must include name & signature of person who administered each medication. The purpose of the signature is to be able to identify the person who administered a specific medication to a child if a concern arises later about that medication. Compliance of deficiency remains pending. - Operation failed to satisfy the conditions of the plan - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Resolution: Corrected: 2024-02-09

SERIOUSHEALTH748.2151(c)(6)Feb 1, 2024

The name/sigature of the staff who administered medications to a child in care was missing from the medication log.

Resolution: Corrected: 2024-02-07

SERIOUSHEALTH748.2151(c)(6)Feb 1, 2024

The name/sigature of the staff who administered medications to a child in care was missing from the medication log.

Resolution: Corrected: 2024-02-07

SERIOUSHEALTH748.2151(c)(6)Feb 1, 2024

The name/sigature of the staff who administered medications to a child in care was missing from the medication log.

Resolution: Corrected: 2024-02-07

CRITICALSAFETY748.685(a)(4)Jan 17, 2024

Five children in care were left unattended on unit for ten minutes. During this time, one child pushes two children.

Resolution: Corrected: 2024-02-16

CRITICALCOMPLIANCE748.303(a)(3)(A)Jan 17, 2024

Multiple staff became aware of indications of neglectful supervision on the day it occurred. An incident report was not written at this time. The incident was called into the hotline 3 days after awareness.

Resolution: Corrected: 2024-02-16

CRITICALSAFETY748.685(a)(4)Jan 17, 2024

Five children in care were left unattended on unit for ten minutes. During this time, one child pushes two children.

Resolution: Corrected: 2024-02-16

CRITICALCOMPLIANCE748.303(a)(3)(A)Jan 17, 2024

Multiple staff became aware of indications of neglectful supervision on the day it occurred. An incident report was not written at this time. The incident was called into the hotline 3 days after awareness.

Resolution: Corrected: 2024-02-16

CRITICALSAFETY748.685(a)(4)Jan 17, 2024

Five children in care were left unattended on unit for ten minutes. During this time, one child pushes two children.

Resolution: Corrected: 2024-02-16

CRITICALCOMPLIANCE748.303(a)(3)(A)Jan 17, 2024

Multiple staff became aware of indications of neglectful supervision on the day it occurred. An incident report was not written at this time. The incident was called into the hotline 3 days after awareness.

Resolution: Corrected: 2024-02-16

CRITICALSAFETY748.537(a)Nov 24, 2023

Two children were in a physical altercation and the staff supervising was unable to intervene successfully to prevent harm to a child. Support staff was not available to respond immediately to the incident. The child involved had a history of physical altercations requiring safety precautions.

Resolution: Corrected: 2023-12-28

CRITICALSAFETY748.537(a)Nov 24, 2023

Two children were in a physical altercation and the staff supervising was unable to intervene successfully to prevent harm to a child. Support staff was not available to respond immediately to the incident. The child involved had a history of physical altercations requiring safety precautions.

Resolution: Corrected: 2023-12-28

CRITICALSAFETY748.537(a)Nov 24, 2023

Two children were in a physical altercation and the staff supervising was unable to intervene successfully to prevent harm to a child. Support staff was not available to respond immediately to the incident. The child involved had a history of physical altercations requiring safety precautions.

Resolution: Corrected: 2023-12-28

CRITICALSAFETY748.3351(1)Nov 17, 2023

During a walkthrough of the cottage, hair and other debris was found on the bathroom sink counter and the floor.

Resolution: Corrected: 2023-11-22

CRITICALSAFETY748.3351(1)Nov 17, 2023

During a walkthrough of the cottage, hair and other debris was found on the bathroom sink counter and the floor.

Resolution: Corrected: 2023-11-22

CRITICALSAFETY748.3351(1)Nov 17, 2023

During a walkthrough of the cottage, hair and other debris was found on the bathroom sink counter and the floor.

Resolution: Corrected: 2023-11-22

CRITICALSAFETY748.3233(b)(2)Nov 2, 2023

Emergency evacuation signs did not notate a designated relocation area outside the operation.

Resolution: Corrected: 2023-11-10

CRITICALSAFETY748.3233(b)(2)Nov 2, 2023

Emergency evacuation signs did not notate a designated relocation area outside the operation.

Resolution: Corrected: 2023-11-10

CRITICALSAFETY748.3233(b)(2)Nov 2, 2023

Emergency evacuation signs did not notate a designated relocation area outside the operation.

Resolution: Corrected: 2023-11-10

CRITICALCOMPLIANCE748.507(1)Oct 4, 2023

Two direct care staff admitted to using profane language in the presence of children in care.

Resolution: Corrected: 2023-11-03

CRITICALSTAFFING748.3563(c)Oct 4, 2023

Licensing observed and photographed the surfacing material under the swings to be worn to down to the earth and the surrounding surfacing material to be compacted.

Resolution: Corrected: 2023-10-18

CRITICALSTAFFING748.3563(c)Oct 4, 2023

Licensing observed and photographed the surfacing material under the swings to be worn to down to the earth and the surrounding surfacing material to be compacted.

Resolution: Corrected: 2023-10-18

CRITICALSTAFFING748.3563(c)Oct 4, 2023

Licensing observed and photographed the surfacing material under the swings to be worn to down to the earth and the surrounding surfacing material to be compacted.

Resolution: Corrected: 2023-10-18

CRITICALCOMPLIANCE748.507(1)Oct 4, 2023

Two direct care staff admitted to using profane language in the presence of children in care.

Resolution: Corrected: 2023-11-03

CRITICALCOMPLIANCE748.507(1)Oct 4, 2023

Two direct care staff admitted to using profane language in the presence of children in care.

Resolution: Corrected: 2023-11-03

CRITICALCOMPLIANCE748.507(1)Sep 27, 2023

A child was escorted by police to a psychiatric hospital. Operation staff did not accompany the child. At the hospital, the child filled out the admission's paperwork and listed an unauthorized parent. The individual was able to gain knowledge of the incident and child?s whereabouts.

Resolution: Corrected: 2023-11-10

CRITICALCOMPLIANCE748.507(1)Sep 27, 2023

A child was escorted by police to a psychiatric hospital. Operation staff did not accompany the child. At the hospital, the child filled out the admission's paperwork and listed an unauthorized parent. The individual was able to gain knowledge of the incident and child?s whereabouts.

Resolution: Corrected: 2023-11-10

CRITICALCOMPLIANCE748.507(1)Sep 27, 2023

A child was escorted by police to a psychiatric hospital. Operation staff did not accompany the child. At the hospital, the child filled out the admission's paperwork and listed an unauthorized parent. The individual was able to gain knowledge of the incident and child?s whereabouts.

Resolution: Corrected: 2023-11-10

CRITICALSTAFFING748.2553(2)(C)Sep 26, 2023

During the second restraint the child was observed being quiet and still for several minutes. Staff did not provide an opportunity for the child to be released.

Resolution: Corrected: 2023-10-25

CRITICALHEALTH748.1693(a)(1)Sep 26, 2023

During face to face interviews of the victim and collateral children, all five children in care stated they do not receive a sufficient quantity of food at meal times and are not allowed seconds even if they state they are hungry. All five also stated alternatives are not provided.

Resolution: Corrected: 2023-10-25

CRITICALSTAFFING748.2553(2)(C)Sep 26, 2023

During the second restraint the child was observed being quiet and still for several minutes. Staff did not provide an opportunity for the child to be released.

Resolution: Corrected: 2023-10-25

CRITICALHEALTH748.1693(a)(1)Sep 26, 2023

During face to face interviews of the victim and collateral children, all five children in care stated they do not receive a sufficient quantity of food at meal times and are not allowed seconds even if they state they are hungry. All five also stated alternatives are not provided.

Resolution: Corrected: 2023-10-25

CRITICALSTAFFING748.2553(2)(C)Sep 26, 2023

During the second restraint the child was observed being quiet and still for several minutes. Staff did not provide an opportunity for the child to be released.

Resolution: Corrected: 2023-10-25

CRITICALHEALTH748.1693(a)(1)Sep 26, 2023

During face to face interviews of the victim and collateral children, all five children in care stated they do not receive a sufficient quantity of food at meal times and are not allowed seconds even if they state they are hungry. All five also stated alternatives are not provided.

Resolution: Corrected: 2023-10-25

CRITICALSAFETY748.685(a)(5)Aug 8, 2023

Video footage showed that staff allowed resident to walk past them while at the same time a dispute between residents in their room was happening and another staff was trying to handle the situation behind them. Staff in the hallway didn't attempt to prevent the resident from running into the other resident's dorm which led to punching the victim.

Resolution: Corrected: 2023-10-18

CRITICALSAFETY748.685(a)(5)Aug 8, 2023

Video footage showed that staff allowed resident to walk past them while at the same time a dispute between residents in their room was happening and another staff was trying to handle the situation behind them. Staff in the hallway didn't attempt to prevent the resident from running into the other resident's dorm which led to punching the victim.

Resolution: Corrected: 2023-10-18

CRITICALSAFETY748.685(a)(5)Aug 8, 2023

Video footage showed that staff allowed resident to walk past them while at the same time a dispute between residents in their room was happening and another staff was trying to handle the situation behind them. Staff in the hallway didn't attempt to prevent the resident from running into the other resident's dorm which led to punching the victim.

Resolution: Corrected: 2023-10-18

CRITICALSTAFFING748.535(2)Aug 8, 2023

During a review conducted on August 8, 2023, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on August 3, 2023, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the failure of your operation?s administrator to ensure compliance include the following: The operation received a high weighted citation in a pattern/trend category on August 3,2023. Specifically, the operation was cited for 748.685(a)(4) Caregiver responsibility - being able to intervene when necessary to ensure child's safety. The operation has until August 16, 2023, to meet compliance on. - Operation failed to satisfy the conditions of the plan - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring - Operation was unable to meet compliance with High weighted licensing citations Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Resolution: Corrected: 2023-08-09

CRITICALSTAFFING748.535(2)Aug 8, 2023

During a review conducted on August 8, 2023, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on August 3, 2023, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the failure of your operation?s administrator to ensure compliance include the following: The operation received a high weighted citation in a pattern/trend category on August 3,2023. Specifically, the operation was cited for 748.685(a)(4) Caregiver responsibility - being able to intervene when necessary to ensure child's safety. The operation has until August 16, 2023, to meet compliance on. - Operation failed to satisfy the conditions of the plan - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring - Operation was unable to meet compliance with High weighted licensing citations Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Resolution: Corrected: 2023-08-09

CRITICALSTAFFING748.535(2)Aug 8, 2023

During a review conducted on August 8, 2023, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on August 3, 2023, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the failure of your operation?s administrator to ensure compliance include the following: The operation received a high weighted citation in a pattern/trend category on August 3,2023. Specifically, the operation was cited for 748.685(a)(4) Caregiver responsibility - being able to intervene when necessary to ensure child's safety. The operation has until August 16, 2023, to meet compliance on. - Operation failed to satisfy the conditions of the plan - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring - Operation was unable to meet compliance with High weighted licensing citations Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Resolution: Corrected: 2023-08-09

CRITICALSAFETY748.685(a)(4)Jul 9, 2023

Direct care staff admitted a child in care was left behind in a residential area for 30 minutes. The child in care was not supposed to be alone for more than 15 minutes as per the child in care's service plan. Video footage also confirms this.

Resolution: Corrected: 2023-08-16

CRITICALSAFETY748.685(a)(4)Jul 9, 2023

Direct care staff admitted a child in care was left behind in a residential area for 30 minutes. The child in care was not supposed to be alone for more than 15 minutes as per the child in care's service plan. Video footage also confirms this.

Resolution: Corrected: 2023-08-16

CRITICALSAFETY748.685(a)(4)Jul 9, 2023

Direct care staff admitted a child in care was left behind in a residential area for 30 minutes. The child in care was not supposed to be alone for more than 15 minutes as per the child in care's service plan. Video footage also confirms this.

Resolution: Corrected: 2023-08-16

CRITICALHEALTH748.2151(c)(5)Jun 3, 2023

Medication administration was observed between 8:40 am and 8:51 am. The medication record was not updated from the scheduled medication administration time of 8 am. The time was not documented with the correct time of administration.

Resolution: Corrected: 2023-06-16

CRITICALHEALTH748.2151(c)(5)Jun 3, 2023

Medication administration was observed between 8:40 am and 8:51 am. The medication record was not updated from the scheduled medication administration time of 8 am. The time was not documented with the correct time of administration.

Resolution: Corrected: 2023-06-16

CRITICALHEALTH748.2151(c)(5)Jun 3, 2023

Medication administration was observed between 8:40 am and 8:51 am. The medication record was not updated from the scheduled medication administration time of 8 am. The time was not documented with the correct time of administration.

Resolution: Corrected: 2023-06-16

CRITICALCOMPLIANCE748.303(a)(3)(A)May 9, 2023

The incident was witnessed by two staff members and not reported by either. One staff interviewed states a supervisor and manager were also made aware of the incident on the day it occurred. An incident report was not completed at the time of the incident.

Resolution: Corrected: 2023-07-03

CRITICALCOMPLIANCE748.1101(b)(4)(A)(ii)May 9, 2023

In observing video footage, the staff slaps the child's hand.

Resolution: Corrected: 2023-07-03

CRITICALCOMPLIANCE748.2307(1)May 9, 2023

From witness interviews and video footage, a staff states, "it works on dogs to hold their nose closed." after plugging a child's nose.

Resolution: Corrected: 2023-07-03

CRITICALSTAFFING748.2461(b)(3)May 9, 2023

A child's nose was plugged by staff which restricted the child's breathing.

Resolution: Corrected: 2023-07-03

CRITICALSTAFFING748.2461(b)(3)May 9, 2023

A child's nose was plugged by staff which restricted the child's breathing.

Resolution: Corrected: 2023-07-03

CRITICALCOMPLIANCE748.1101(b)(4)(A)(ii)May 9, 2023

In observing video footage, the staff slaps the child's hand.

Resolution: Corrected: 2023-07-03

CRITICALSAFETY748.2463(3)May 9, 2023

A child was restrained by plugging of the nose by one staff while the nurse held the child in place in an attempt to have the child swallow their medication.

Resolution: Corrected: 2023-07-03

CRITICALCOMPLIANCE748.2307(1)May 9, 2023

From witness interviews and video footage, a staff states, "it works on dogs to hold their nose closed." after plugging a child's nose.

Resolution: Corrected: 2023-07-03

CRITICALCOMPLIANCE748.303(a)(3)(A)May 9, 2023

The incident was witnessed by two staff members and not reported by either. One staff interviewed states a supervisor and manager were also made aware of the incident on the day it occurred. An incident report was not completed at the time of the incident.

Resolution: Corrected: 2023-07-03

CRITICALSTAFFING748.2461(b)(3)May 9, 2023

A child's nose was plugged by staff which restricted the child's breathing.

Resolution: Corrected: 2023-07-03

CRITICALSAFETY748.2463(3)May 9, 2023

A child was restrained by plugging of the nose by one staff while the nurse held the child in place in an attempt to have the child swallow their medication.

Resolution: Corrected: 2023-07-03

CRITICALCOMPLIANCE748.303(a)(3)(A)May 9, 2023

The incident was witnessed by two staff members and not reported by either. One staff interviewed states a supervisor and manager were also made aware of the incident on the day it occurred. An incident report was not completed at the time of the incident.

Resolution: Corrected: 2023-07-03

CRITICALCOMPLIANCE748.1101(b)(4)(A)(ii)May 9, 2023

In observing video footage, the staff slaps the child's hand.

Resolution: Corrected: 2023-07-03

CRITICALSAFETY748.2463(3)May 9, 2023

A child was restrained by plugging of the nose by one staff while the nurse held the child in place in an attempt to have the child swallow their medication.

Resolution: Corrected: 2023-07-03

CRITICALCOMPLIANCE748.2307(1)May 9, 2023

From witness interviews and video footage, a staff states, "it works on dogs to hold their nose closed." after plugging a child's nose.

Resolution: Corrected: 2023-07-03

SERIOUSCOMPLIANCE748.685(c)(6)May 4, 2023

A child's service plan was not followed when the child self-harmed and a safety plan was not put in place. The child's service plan states due to the child's high risk of self-harming behaviors a safety plan should be implemented following this type of incident.

Resolution: Corrected: 2023-07-17

SERIOUSCOMPLIANCE748.685(c)(6)May 4, 2023

A child's service plan was not followed when the child self-harmed and a safety plan was not put in place. The child's service plan states due to the child's high risk of self-harming behaviors a safety plan should be implemented following this type of incident.

Resolution: Corrected: 2023-07-17

CRITICALSTAFFING748.685(c)(5)May 4, 2023

Caregivers and Medical staff were unaware of child's self-harming incident reported on 5/3/23 per interviews. Medical information was not shared from shift to shift according to interviews with nursing staff and caregivers. This information was also not documented in shift communication or progress notes observed.

Resolution: Corrected: 2023-07-17

CRITICALSTAFFING748.685(c)(5)May 4, 2023

Caregivers and Medical staff were unaware of child's self-harming incident reported on 5/3/23 per interviews. Medical information was not shared from shift to shift according to interviews with nursing staff and caregivers. This information was also not documented in shift communication or progress notes observed.

Resolution: Corrected: 2023-07-17

SERIOUSCOMPLIANCE748.685(c)(6)May 4, 2023

A child's service plan was not followed when the child self-harmed and a safety plan was not put in place. The child's service plan states due to the child's high risk of self-harming behaviors a safety plan should be implemented following this type of incident.

Resolution: Corrected: 2023-07-17

CRITICALSTAFFING748.685(c)(5)May 4, 2023

Caregivers and Medical staff were unaware of child's self-harming incident reported on 5/3/23 per interviews. Medical information was not shared from shift to shift according to interviews with nursing staff and caregivers. This information was also not documented in shift communication or progress notes observed.

Resolution: Corrected: 2023-07-17

SERIOUSCOMPLIANCE748.2857(a)Apr 18, 2023

A child in care was restrained and caseworker was not notified in a timely manner.

Resolution: Corrected: 2023-06-23

SERIOUSCOMPLIANCE748.2857(a)Apr 18, 2023

A child in care was restrained and caseworker was not notified in a timely manner.

Resolution: Corrected: 2023-06-23

SERIOUSCOMPLIANCE748.2857(a)Apr 18, 2023

A child in care was restrained and caseworker was not notified in a timely manner.

Resolution: Corrected: 2023-06-23

CRITICALSAFETY748.685(a)(4)Feb 24, 2023

One staff member fell asleep while counted in ratio. Video footage shows the staff's alarm sounding and children waking her. The incident was confirmed in child interviews.

Resolution: Corrected: 2023-04-12

CRITICALSAFETY748.685(a)(4)Feb 24, 2023

One staff member fell asleep while counted in ratio. Video footage shows the staff's alarm sounding and children waking her. The incident was confirmed in child interviews.

Resolution: Corrected: 2023-04-12

CRITICALSAFETY748.685(a)(4)Feb 24, 2023

One staff member fell asleep while counted in ratio. Video footage shows the staff's alarm sounding and children waking her. The incident was confirmed in child interviews.

Resolution: Corrected: 2023-04-12

CRITICALSTAFFING748.1003(a)Jan 27, 2023

Two staff interviewed made statements that the staff to child ratio exceeded 1:5 during the incident. One staff said there were eight children. Another said there were at least six children. Interviews confirm two staff were present, however, one staff was in observations and not counted into ratio on the day of the incident. Management confirms the staff was not counted into ratio during their interview.

Resolution: Corrected: 2023-03-15

CRITICALSTAFFING748.1003(a)Jan 27, 2023

Two staff interviewed made statements that the staff to child ratio exceeded 1:5 during the incident. One staff said there were eight children. Another said there were at least six children. Interviews confirm two staff were present, however, one staff was in observations and not counted into ratio on the day of the incident. Management confirms the staff was not counted into ratio during their interview.

Resolution: Corrected: 2023-03-15

CRITICALSAFETY748.685(a)(4)Jan 27, 2023

The child was not supervised in the staff only area allowing access to a craft knife which was later used for self-harming.

Resolution: Corrected: 2023-03-15

CRITICALSAFETY748.685(a)(4)Jan 27, 2023

The child was not supervised in the staff only area allowing access to a craft knife which was later used for self-harming.

Resolution: Corrected: 2023-03-15

CRITICALSTAFFING748.1003(a)Jan 27, 2023

Two staff interviewed made statements that the staff to child ratio exceeded 1:5 during the incident. One staff said there were eight children. Another said there were at least six children. Interviews confirm two staff were present, however, one staff was in observations and not counted into ratio on the day of the incident. Management confirms the staff was not counted into ratio during their interview.

Resolution: Corrected: 2023-03-15

CRITICALSAFETY748.685(a)(4)Jan 27, 2023

The child was not supervised in the staff only area allowing access to a craft knife which was later used for self-harming.

Resolution: Corrected: 2023-03-15

SERIOUSHEALTH748.2003(b)(4)Jan 17, 2023

Medication was prepared four hours before time of administration.

Resolution: Corrected: 2023-01-24

SERIOUSHEALTH748.2003(b)(4)Jan 17, 2023

Medication was prepared four hours before time of administration.

Resolution: Corrected: 2023-01-24

SERIOUSHEALTH748.2003(b)(4)Jan 17, 2023

Medication was prepared four hours before time of administration.

Resolution: Corrected: 2023-01-24

CRITICALSAFETY748.685(a)(5)Dec 14, 2022

In video footage reviewed, the caregiver exhibits a lack of urgency and fails to protect the child from harm. Body positioning was not positioned to protect the child from injury. The aggressive child was not restrained, and the targeted child was not removed.

Resolution: Corrected: 2023-02-03

CRITICALSAFETY748.685(a)(5)Dec 14, 2022

In video footage reviewed, the caregiver exhibits a lack of urgency and fails to protect the child from harm. Body positioning was not positioned to protect the child from injury. The aggressive child was not restrained, and the targeted child was not removed.

Resolution: Corrected: 2023-02-03

CRITICALCOMPLIANCE748.507(1)Dec 14, 2022

After reviewing video footage, EBI curriculum, and staff statements, Emergency Behavioral Intervention training was not utilized on the aggressive child as required by the extent of possible physical injury. The child's hair was pulled twice, and she was kicked four times prior to the caregiver pulling out phone to call for assistance. The decision was made not to restrain the aggressive child without assistance despite the behaviors needing further management.

Resolution: Corrected: 2023-02-03

CRITICALSAFETY748.685(a)(5)Dec 14, 2022

In video footage reviewed, the caregiver exhibits a lack of urgency and fails to protect the child from harm. Body positioning was not positioned to protect the child from injury. The aggressive child was not restrained, and the targeted child was not removed.

Resolution: Corrected: 2023-02-03

CRITICALCOMPLIANCE748.507(1)Dec 14, 2022

After reviewing video footage, EBI curriculum, and staff statements, Emergency Behavioral Intervention training was not utilized on the aggressive child as required by the extent of possible physical injury. The child's hair was pulled twice, and she was kicked four times prior to the caregiver pulling out phone to call for assistance. The decision was made not to restrain the aggressive child without assistance despite the behaviors needing further management.

Resolution: Corrected: 2023-02-03

CRITICALCOMPLIANCE748.507(1)Dec 14, 2022

After reviewing video footage, EBI curriculum, and staff statements, Emergency Behavioral Intervention training was not utilized on the aggressive child as required by the extent of possible physical injury. The child's hair was pulled twice, and she was kicked four times prior to the caregiver pulling out phone to call for assistance. The decision was made not to restrain the aggressive child without assistance despite the behaviors needing further management.

Resolution: Corrected: 2023-02-03

CRITICALCOMPLIANCE748.3391(a)Dec 13, 2022

Shower was dirty and coming apart from wall.

Resolution: Corrected: 2022-12-30

CRITICALCOMPLIANCE748.3391(a)Dec 13, 2022

Shower was dirty and coming apart from wall.

Resolution: Corrected: 2022-12-30

CRITICALCOMPLIANCE748.3391(a)Dec 13, 2022

Shower was dirty and coming apart from wall.

Resolution: Corrected: 2022-12-30

CRITICALCOMPLIANCE748.2307(8)Nov 12, 2022

Staff member used profanity and yelled at children in care.

Resolution: Corrected: 2023-01-13

CRITICALCOMPLIANCE748.2307(8)Nov 12, 2022

Staff member used profanity and yelled at children in care.

Resolution: Corrected: 2023-01-13

CRITICALCOMPLIANCE748.2307(8)Nov 12, 2022

Staff member used profanity and yelled at children in care.

Resolution: Corrected: 2023-01-13

CRITICALSAFETY748.3233(b)(4)(B)Sep 12, 2022

During the walk through a wooden picnic table was seen blocking the side door.

Resolution: Corrected at inspection

CRITICALSAFETY748.3233(b)(4)(B)Sep 12, 2022

During the walk through a wooden picnic table was seen blocking the side door.

Resolution: Corrected at inspection

CRITICALSAFETY748.3233(b)(4)(B)Sep 12, 2022

During the walk through a wooden picnic table was seen blocking the side door.

Resolution: Corrected at inspection

CRITICALSTAFFING748.535(2)Aug 5, 2022

During a review conducted on August 5, 2022, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on July 20, 2022, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the failure of your operation?s administrator to ensure compliance include the following: The operation received a medium and medium-high weighted citation in a pattern/trend category on July 20, 2022. Specifically, the operation was cited for 748.2151(c)(6) and 748.2151(d) related to medication documentation. The operation met compliance on July 25, 2022. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High or High weighted licensing citations. Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Resolution: Corrected: 2022-08-06

CRITICALSTAFFING748.535(2)Aug 5, 2022

During a review conducted on August 5, 2022, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on July 20, 2022, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the failure of your operation?s administrator to ensure compliance include the following: The operation received a medium and medium-high weighted citation in a pattern/trend category on July 20, 2022. Specifically, the operation was cited for 748.2151(c)(6) and 748.2151(d) related to medication documentation. The operation met compliance on July 25, 2022. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High or High weighted licensing citations. Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Resolution: Corrected: 2022-08-06

CRITICALSTAFFING748.535(2)Aug 5, 2022

During a review conducted on August 5, 2022, it was determined that: (1) your operation?s administrator failed to ensure compliance with the current HM Plan(s); and (2) more than 12 months had elapsed since the effective date of the plan. As you know, the heightened monitoring plans for your operation included a specific ?planned end date? at the original 12-month mark by which your operation was expected to meet all heightened monitoring criteria necessary to move out of active heightened monitoring to a phase of ?post plan monitoring?. As a direct result of the administrator?s failure to ensure timely compliance with heightened monitoring plans, your operation was unable to successfully move to post-plan monitoring by the original ?planned end date? necessitating previous extension. Furthermore, due to your recent citations issued on July 20, 2022, your operation?s ?planned end date? must now be revised again, and the period of heightened monitoring must be extended again. Further details of the failure of your operation?s administrator to ensure compliance include the following: The operation received a medium and medium-high weighted citation in a pattern/trend category on July 20, 2022. Specifically, the operation was cited for 748.2151(c)(6) and 748.2151(d) related to medication documentation. The operation met compliance on July 25, 2022. - Operation failed to demonstrate 6 months of successive compliance with the standard and contract requirements that led to heightened monitoring; and - Operation was unable to meet compliance with Medium-High or High weighted licensing citations. Finding: 748.535(2) ? The licensed administrator must ensure the operation complies with current heightened monitoring plans.

Resolution: Corrected: 2022-08-06

SERIOUSHEALTH748.2151(c)(6)Jul 20, 2022

During the review of three child medication records if was noticed that two staff who administered medication to a child in care had not written their name and/or signature in the section provided on the bottom of the medication log to identify their initials.

Resolution: Corrected: 2022-07-27

CRITICALHEALTH748.2151(d)Jul 20, 2022

1 out of 3 child s medication record reviewed it was discovered that a psychotropic medication count was documented incorrectly on the medication log.

Resolution: Corrected: 2022-07-27

SERIOUSHEALTH748.2151(c)(6)Jul 20, 2022

During the review of three child medication records if was noticed that two staff who administered medication to a child in care had not written their name and/or signature in the section provided on the bottom of the medication log to identify their initials.

Resolution: Corrected: 2022-07-27

CRITICALHEALTH748.2151(d)Jul 20, 2022

1 out of 3 child s medication record reviewed it was discovered that a psychotropic medication count was documented incorrectly on the medication log.

Resolution: Corrected: 2022-07-27

CRITICALHEALTH748.2151(d)Jul 20, 2022

1 out of 3 child s medication record reviewed it was discovered that a psychotropic medication count was documented incorrectly on the medication log.

Resolution: Corrected: 2022-07-27

SERIOUSHEALTH748.2151(c)(6)Jul 20, 2022

During the review of three child medication records if was noticed that two staff who administered medication to a child in care had not written their name and/or signature in the section provided on the bottom of the medication log to identify their initials.

Resolution: Corrected: 2022-07-27

SERIOUSCOMPLIANCE748.1583(b)Jun 23, 2022

Two of the three child records reviewed did not have the child s TB test results located in the child s records. However the operation was able to request one child's TB test results and placed it in the child's file.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE748.1583(b)Jun 23, 2022

Two of the three child records reviewed did not have the child s TB test results located in the child s records. However the operation was able to request one child's TB test results and placed it in the child's file.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE748.1583(a)Jun 23, 2022

One of the three child records reviewed did not have an up to date TB test.

Resolution: Corrected: 2022-07-08

SERIOUSCOMPLIANCE748.1583(a)Jun 23, 2022

One of the three child records reviewed did not have an up to date TB test.

Resolution: Corrected: 2022-07-08

SERIOUSCOMPLIANCE748.1583(b)Jun 23, 2022

Two of the three child records reviewed did not have the child s TB test results located in the child s records. However the operation was able to request one child's TB test results and placed it in the child's file.

Resolution: Corrected at inspection

SERIOUSCOMPLIANCE748.1583(a)Jun 23, 2022

One of the three child records reviewed did not have an up to date TB test.

Resolution: Corrected: 2022-07-08

SERIOUSSTAFFING748.935(a)(1)May 11, 2022

During the review of employee records, it was discovered that two direct care staff had not completed their required annual trainings.

Resolution: Corrected: 2022-05-25

SERIOUSSTAFFING748.935(a)(1)May 11, 2022

During the review of employee records, it was discovered that two direct care staff had not completed their required annual trainings.

Resolution: Corrected: 2022-05-25

SERIOUSSTAFFING748.935(a)(1)May 11, 2022

During the review of employee records, it was discovered that two direct care staff had not completed their required annual trainings.

Resolution: Corrected: 2022-05-25

CRITICALHEALTH748.2151(d)Apr 11, 2022

During the review of a child's medication record it was discovered that a psychotropic medication count was documented incorrectly on the medication log.

Resolution: Corrected at inspection

CRITICALHEALTH748.2151(d)Apr 11, 2022

During the review of a child's medication record it was discovered that a psychotropic medication count was documented incorrectly on the medication log.

Resolution: Corrected at inspection

CRITICALHEALTH748.2151(d)Apr 11, 2022

During the review of a child's medication record it was discovered that a psychotropic medication count was documented incorrectly on the medication log.

Resolution: Corrected at inspection

CRITICALHEALTH748.2151(b)(1)Mar 28, 2022

One prescription medication was not documented as administered within the two hour timeframe.

Resolution: Corrected at inspection

CRITICALHEALTH748.2151(b)(1)Mar 28, 2022

One prescription medication was not documented as administered within the two hour timeframe.

Resolution: Corrected at inspection

CRITICALHEALTH748.2151(b)(1)Mar 28, 2022

One prescription medication was not documented as administered within the two hour timeframe.

Resolution: Corrected at inspection

CRITICALSAFETY748.685(a)(4)Nov 9, 2021

A youth in care was left alone in the unit unsupervised.

Resolution: Corrected: 2022-01-11

CRITICALSAFETY748.685(a)(4)Nov 9, 2021

A youth in care was left alone in the unit unsupervised.

Resolution: Corrected: 2022-01-11

CRITICALSAFETY748.685(a)(4)Nov 9, 2021

A youth in care was left alone in the unit unsupervised.

Resolution: Corrected: 2022-01-11

CRITICALSAFETY748.685(a)(4)Aug 23, 2021

A resident was on a safety plan and staff did not check on resident while showering. Resident got ahold of her hygiene and ingested her bottle of shampoo.

Resolution: Corrected: 2021-10-20

CRITICALSAFETY748.685(a)(4)Aug 23, 2021

A resident was on a safety plan and staff did not check on resident while showering. Resident got ahold of her hygiene and ingested her bottle of shampoo.

Resolution: Corrected: 2021-10-20

CRITICALSAFETY748.685(a)(4)Aug 23, 2021

A resident was on a safety plan and staff did not check on resident while showering. Resident got ahold of her hygiene and ingested her bottle of shampoo.

Resolution: Corrected: 2021-10-20

CRITICALSTAFFING748.1003(a)Aug 17, 2021

There was only one caregiver for 9 children for 30 minutes during the morning shift. The other staff memeber that was supposed to be on the unit had called in, and a replacement for the staff was not sent to the unit.

Resolution: Corrected: 2021-08-24

CRITICALSTAFFING748.1003(a)Aug 17, 2021

There was only one caregiver for 9 children for 30 minutes during the morning shift. The other staff memeber that was supposed to be on the unit had called in, and a replacement for the staff was not sent to the unit.

Resolution: Corrected: 2021-08-24

CRITICALSTAFFING748.1003(a)Aug 17, 2021

There was only one caregiver for 9 children for 30 minutes during the morning shift. The other staff memeber that was supposed to be on the unit had called in, and a replacement for the staff was not sent to the unit.

Resolution: Corrected: 2021-08-24

CRITICALCOMPLIANCE748.1101(b)(4)(A)(vii)Aug 4, 2021

The operation staff discouraged children in care from writing grievances.

Resolution: Corrected: 2021-10-22

CRITICALCOMPLIANCE748.1101(b)(4)(A)(vii)Aug 4, 2021

The operation staff discouraged children in care from writing grievances.

Resolution: Corrected: 2021-10-22

CRITICALCOMPLIANCE748.1101(b)(4)(A)(vii)Aug 4, 2021

The operation staff discouraged children in care from writing grievances.

Resolution: Corrected: 2021-10-22

CRITICALHEALTH748.3001(a)(2)Jul 14, 2021

Last health inspection was completed on 4/30/2019. Therefore, operation did not complete the annual required health inspection.

Resolution: Corrected: 2021-07-29

CRITICALHEALTH748.3001(a)(2)Jul 14, 2021

Last health inspection was completed on 4/30/2019. Therefore, operation did not complete the annual required health inspection.

Resolution: Corrected: 2021-07-29

CRITICALHEALTH748.3001(a)(2)Jul 14, 2021

Last health inspection was completed on 4/30/2019. Therefore, operation did not complete the annual required health inspection.

Resolution: Corrected: 2021-07-29

SERIOUSHEALTH748.2151(c)(6)Jul 7, 2021

The med log in the Olsen unit did not have staff's initials who administered meds for the PM shift on 7/6/21.

Resolution: Corrected: 2021-07-12

SERIOUSHEALTH748.2151(c)(6)Jul 7, 2021

The med log in the Olsen unit did not have staff's initials who administered meds for the PM shift on 7/6/21.

Resolution: Corrected: 2021-07-12

SERIOUSHEALTH748.2151(c)(6)Jul 7, 2021

The med log in the Olsen unit did not have staff's initials who administered meds for the PM shift on 7/6/21.

Resolution: Corrected: 2021-07-12

CRITICALCOMPLIANCE748.3301(a)Jul 6, 2021

A light fixture wires were hanging down where residents could reach and pull down and a light bulb was broken.

Resolution: Corrected: 2021-09-07

CRITICALCOMPLIANCE748.1101(b)(1)(B)Jul 6, 2021

Resident was standing on a table and staff moved the table causing resident to fall onto the ground, resulting in a fractured shoulder.

Resolution: Corrected: 2021-09-07

CRITICALCOMPLIANCE748.3301(a)Jul 6, 2021

A light fixture wires were hanging down where residents could reach and pull down and a light bulb was broken.

Resolution: Corrected: 2021-09-07

CRITICALCOMPLIANCE748.1101(b)(1)(B)Jul 6, 2021

Resident was standing on a table and staff moved the table causing resident to fall onto the ground, resulting in a fractured shoulder.

Resolution: Corrected: 2021-09-07

CRITICALCOMPLIANCE748.1101(b)(1)(B)Jul 6, 2021

Resident was standing on a table and staff moved the table causing resident to fall onto the ground, resulting in a fractured shoulder.

Resolution: Corrected: 2021-09-07

CRITICALCOMPLIANCE748.3301(a)Jul 6, 2021

A light fixture wires were hanging down where residents could reach and pull down and a light bulb was broken.

Resolution: Corrected: 2021-09-07

CRITICALSAFETY748.685(a)(4)Jun 11, 2021

Operation staff left a resident at the cottage by herself when staff and residents went on outing. Resident was by herself for two hours.

Resolution: Corrected: 2021-07-30

CRITICALSAFETY748.685(a)(4)Jun 11, 2021

Operation staff left a resident at the cottage by herself when staff and residents went on outing. Resident was by herself for two hours.

Resolution: Corrected: 2021-07-30

CRITICALSAFETY748.685(a)(4)Jun 11, 2021

Operation staff left a resident at the cottage by herself when staff and residents went on outing. Resident was by herself for two hours.

Resolution: Corrected: 2021-07-30

CRITICALSAFETY748.2455(a)(1)May 25, 2021

Staff did not give resident appropriate space and resident became more dysregulated. Verbal de-escalation techniques were also not used.

Resolution: Corrected: 2021-07-17

CRITICALCOMPLIANCE748.1101(b)(1)(B)May 25, 2021

Staff threw a water bottle and struck resident in the face.

Resolution: Corrected: 2021-07-17

CRITICALSAFETY748.2455(a)(1)May 25, 2021

Staff did not give resident appropriate space and resident became more dysregulated. Verbal de-escalation techniques were also not used.

Resolution: Corrected: 2021-07-17

CRITICALCOMPLIANCE748.1101(b)(1)(B)May 25, 2021

Staff threw a water bottle and struck resident in the face.

Resolution: Corrected: 2021-07-17

CRITICALCOMPLIANCE748.1101(b)(1)(B)May 25, 2021

Staff threw a water bottle and struck resident in the face.

Resolution: Corrected: 2021-07-17

CRITICALSAFETY748.2455(a)(1)May 25, 2021

Staff did not give resident appropriate space and resident became more dysregulated. Verbal de-escalation techniques were also not used.

Resolution: Corrected: 2021-07-17

CRITICALCOMPLIANCE748.303(a)(11)(A)May 7, 2021

Investigation documentation reveals operation staff had a note from a child in care expressing intention to commit suicide and shortly after the child in care was seen with a jacket around their neck and would not remove the jacket until staff threatened to cut the jacket off with scissors. The operation admits they did not count this as a suicide attempt and didn't report it.

Resolution: Corrected: 2021-06-18

CRITICALCOMPLIANCE748.303(a)(11)(A)May 7, 2021

Investigation documentation reveals operation staff had a note from a child in care expressing intention to commit suicide and shortly after the child in care was seen with a jacket around their neck and would not remove the jacket until staff threatened to cut the jacket off with scissors. The operation admits they did not count this as a suicide attempt and didn't report it.

Resolution: Corrected: 2021-06-18

CRITICALCOMPLIANCE748.303(a)(11)(A)May 7, 2021

Investigation documentation reveals operation staff had a note from a child in care expressing intention to commit suicide and shortly after the child in care was seen with a jacket around their neck and would not remove the jacket until staff threatened to cut the jacket off with scissors. The operation admits they did not count this as a suicide attempt and didn't report it.

Resolution: Corrected: 2021-06-18

CRITICALCOMPLIANCE748.1101(b)(4)(A)(ii)May 6, 2021

A staff member shoved a resident in between restraints.

Resolution: Corrected: 2021-06-29

CRITICALCOMPLIANCE748.1101(b)(4)(A)(ii)May 6, 2021

A staff member shoved a resident in between restraints.

Resolution: Corrected: 2021-06-29

CRITICALCOMPLIANCE748.1101(b)(4)(A)(ii)May 6, 2021

A staff member shoved a resident in between restraints.

Resolution: Corrected: 2021-06-29

CRITICALCOMPLIANCE748.1101(b)(7)Apr 23, 2021

Staff supervise all children in care when calls are made, resulting in calls not remaining private.

Resolution: Corrected: 2021-07-01

CRITICALCOMPLIANCE748.1101(b)(7)Apr 23, 2021

Staff supervise all children in care when calls are made, resulting in calls not remaining private.

Resolution: Corrected: 2021-07-01

CRITICALCOMPLIANCE748.1101(b)(7)Apr 23, 2021

Staff supervise all children in care when calls are made, resulting in calls not remaining private.

Resolution: Corrected: 2021-07-01

CRITICALCOMPLIANCE748.1101(b)(4)(A)(vii)Apr 14, 2021

Staff pushed resident with both hands with force back into her room, isolating her in her room with the door closed.

Resolution: Corrected: 2021-07-22

CRITICALCOMPLIANCE748.1101(b)(1)(B)Apr 14, 2021

Staff pushed resident down on the ground, causing bruising.

Resolution: Corrected: 2021-07-22

CRITICALCOMPLIANCE748.1101(b)(4)(A)(vii)Apr 14, 2021

Staff pushed resident with both hands with force back into her room, isolating her in her room with the door closed.

Resolution: Corrected: 2021-07-22

CRITICALCOMPLIANCE748.1101(b)(1)(B)Apr 14, 2021

Staff pushed resident down on the ground, causing bruising.

Resolution: Corrected: 2021-07-22

CRITICALCOMPLIANCE748.1101(b)(4)(A)(vii)Apr 14, 2021

Staff pushed resident with both hands with force back into her room, isolating her in her room with the door closed.

Resolution: Corrected: 2021-07-22

CRITICALCOMPLIANCE748.1101(b)(1)(B)Apr 14, 2021

Staff pushed resident down on the ground, causing bruising.

Resolution: Corrected: 2021-07-22

CRITICALCOMPLIANCE748.1101(b)(1)(B)Apr 8, 2021

Staff failed to properly maintain control of resident while attempting to de-escalate a situation. Staff struck child in the face with her fist.

Resolution: Corrected: 2021-06-01

CRITICALCOMPLIANCE748.1101(b)(1)(B)Apr 8, 2021

Staff failed to properly maintain control of resident while attempting to de-escalate a situation. Staff struck child in the face with her fist.

Resolution: Corrected: 2021-06-01

CRITICALCOMPLIANCE748.1101(b)(1)(B)Apr 8, 2021

Staff failed to properly maintain control of resident while attempting to de-escalate a situation. Staff struck child in the face with her fist.

Resolution: Corrected: 2021-06-01

CRITICALHEALTH748.2003(b)(5)Mar 10, 2021

Medication records, a professional medical collateral, medical care staff, direct care staff and child in care interviews together confirm a child in care missed one dose on one evening of a medication causing the child in care to feel upset and tired.

Resolution: Corrected: 2021-05-21

CRITICALHEALTH748.2003(b)(5)Mar 10, 2021

Medication records, a professional medical collateral, medical care staff, direct care staff and child in care interviews together confirm a child in care missed one dose on one evening of a medication causing the child in care to feel upset and tired.

Resolution: Corrected: 2021-05-21

CRITICALHEALTH748.2003(b)(5)Mar 10, 2021

Medication records, a professional medical collateral, medical care staff, direct care staff and child in care interviews together confirm a child in care missed one dose on one evening of a medication causing the child in care to feel upset and tired.

Resolution: Corrected: 2021-05-21

Get Inspection Alerts

Be the first to know when new inspections or violations are reported for New Life Childrens Treatment Center.

Nearby Daycares in Canyon Lake

Frequently Asked Questions

What is New Life Childrens Treatment Center's safety grade?

New Life Childrens Treatment Center has a safety grade of F (Poor) based on state inspection data. The composite score is 0.0 out of 100.

How many violations does New Life Childrens Treatment Center have?

New Life Childrens Treatment Center has 240 total violations on record, including 204 critical, 36 serious, and 0 minor.

When was New Life Childrens Treatment Center last inspected?

New Life Childrens Treatment Center was last inspected on April 1, 2026.

Parent Resources