KinderCare Learning Center

During the investigation, it was discovered three caregivers had CPR/First Aid certificates that were from online-only sources. The caregivers did not do practice on a CPR manikin as part of the training as required.

Resolution: Corrected: 2025-12-23

A toddler was injured by a rough edge on a toy that is meant to be used by preschool aged children, according to the listed instructions.

Resolution: Corrected: 2025-11-18

The operation did notify a child's parents that there were allegations that the child was inappropriately disciplined by a caregiver.

Resolution: Corrected: 2025-10-08

The operation did notify Child Care Regulation that there were allegations that the child was inappropriately disciplined by a caregiver.

Resolution: Corrected: 2025-10-08

At the conclusion of the investigation, it was determined that the operation recently left a cleaning chemical accessible to children in care.

Resolution: Corrected: 2025-06-11

The operation did not provide an incident report to the parent and have them sign it within 2 days.

Resolution: Corrected: 2025-06-10

At the conclusion of this investigation, it was determined that a child in care was found unsupervised on the operations playground during operation hours.

Resolution: Corrected: 2025-06-10

During the inspection, a caregiver was present, with children, that has not been cleared from the Centralized Background Check Unit yet. An administrative penalty will be recommended as a result of this citation, per HRC ?42.078.

Resolution: Corrected: 2025-04-29

The operation did not have documentation of recent emergency drills or checks of their fire extinguishers, smoke detectors, or CO detectors. This was corrected at inspection when the operation completed the drills and checks in front of the inspector.

Resolution: Corrected at inspection

I conducted a follow-up inspection and re-reviewed children's records for completion. Out of the ten records reviewed, two were missing immunization records, three required updated immunization records, and one was missing a health statement.

Resolution: Corrected: 2024-11-15

Four infant feeding instructios had not been signed or updated within the last 30 days.

Resolution: Corrected: 2024-11-01

Of the ten children's files reviewed four lacked completed health statements, and three were missing updated immunizations records.

Resolution: Corrected: 2024-11-15

The operation is frequently out of compliance with the required staff-to-child ratio, particularly during the morning hours.

Resolution: Corrected: 2024-10-22

The operation did not have their most recent investigation results or the required emergency numbers posted.

Resolution: Corrected: 2024-08-28

Three employees did not have current CPR training or proof of certification.

Resolution: Corrected: 2024-09-13

Out of ten children's files reviewed, four were missing health statements, one lacked documentation for authorization of emergency care, one was missing immunization records, and two had outdated immunizations.

Resolution: Corrected: 2024-09-13

One employee was short their 24 hours of annual training.

Resolution: Corrected: 2024-09-13

One employee's file was missing a copy of their identification, several files lacked a date of hire, three files did not include documentation of how employees meet education requirements, and three files were missing notarized affidavits.

Resolution: Corrected: 2024-09-13

Three employees did not have completed copies of their orientation to the center.

Resolution: Corrected: 2024-09-06

Children did not wash their hands before being served lunch.

Resolution: Corrected: 2024-08-14

A classroom was out of ratio. The allowed ratio for a median age of five years is 22 children per caregiver, but the classroom had 25 children with only one caregiver.

Resolution: Corrected: 2024-08-14

Food was being served directly on a shared table between three children.

Resolution: Corrected: 2024-08-14

Caregivers were found using prohibited forms of punishment, including yelling and corporal punishment.

Resolution: Corrected: 2024-09-10

A caregiver pushed a child's arms down to stop them from engaging in a specific behavior.

Resolution: Corrected: 2024-08-23

Three employees did not have their 24 hours of annual training.

Resolution: Corrected: 2024-06-21

The director did not have their 30 hours of annual training.

Resolution: Corrected: 2024-06-21

There was a trash can overflowing with garbage in a classroom used by the children.

Resolution: Corrected at inspection

An employee without a submitted background check was present in a classroom with children. The employee was asked to leave.

Resolution: Corrected: 2024-06-10

Two classrooms were observed to be out of ratio. The specified age group for one classroom was six years old, with an allowed ratio of 1:26. The other classroom had a specified age group of four years old, with an allowed ratio of 1:18.

Resolution: Corrected: 2024-06-10

Evidence was found during the investigation that classrooms have been out of ratio on multiple occasions.

Resolution: Corrected: 2024-06-27

The operation failed to notify a parent that their child was involved in a non-routine situation that could have put the child at risk.

Resolution: Corrected: 2024-06-27

The director did not have their 30 hours of annual training.

Resolution: Corrected: 2024-06-11

Two infants were missing their written feeding instructions.

Resolution: Corrected: 2024-05-28

A child was not instructed to wash their hands after their diaper was changed, and as a result, did not wash their hands.

Resolution: Corrected: 2024-05-28

The operation did not have an emergency food allergy plan in place for a child with a diagnosed food allergy.

Resolution: Corrected: 2024-06-07

Two classrooms did not have their evacuation plans posted.

Resolution: Corrected: 2024-05-28

Three employees did not have their 24 hours of annual training.

Resolution: Corrected: 2024-06-11

The operation did not have a current sanitation inspection.

Resolution: Corrected: 2024-06-28

Three employees were missing their notarized affidavit.

Resolution: Corrected: 2024-06-14

The operation did not have a current fire inspection.

Resolution: Corrected: 2024-06-14

A child did not wash their hands after having their diaper changed.

Resolution: Corrected: 2024-05-10

A caregiver did not wash their hands after changing a child's diaper.

Resolution: Corrected: 2024-05-10

The operation faces challenges in providing second servings of food to the children.

Resolution: Corrected: 2024-06-07

Several classrooms were observed to have remnants of old food and spilled drinks present on both the tables and floors, which are areas frequented by the children.

Resolution: Corrected: 2024-06-07

An infant caregiver did not have documentation of their SIDS and shaken baby syndrome training.

Resolution: Corrected: 2024-06-07

Two new employees did not have their orientation to the center documented.

Resolution: Corrected: 2024-06-07

Evidence was found during the investigation that classrooms have been out of ratio on multiple occasions

Resolution: Corrected: 2024-06-07

There were seven caregivers missing trainings in the required topics.

Resolution: Corrected: 2024-04-24

The operation did not have an annual fire inspection.

Resolution: Corrected: 2024-04-26

There was a caregiver that did not have a current training in pediatric CPR.

Resolution: Corrected: 2024-04-11

There was a classroom out of ratio that had five infants to one caregiver with a specified age of 11 months. The correct ratio is one caregiver to four infants with that specified age group. This was corrected when the operation released a child to their parent and the fifth child was moved to another classroom.

Resolution: Corrected: 2024-03-27

Children aged two to eleven were watching a movie, that was not related to planned activities that meet educational needs.

Resolution: Corrected at inspection

A child was bitten while in care, and parents were not notified about the bite marks.

Resolution: Corrected: 2024-02-07

There was a lack of supervision when a child was bit 8 times in the classroom.

Resolution: Corrected: 2024-02-07

A current fire inspection was not available for review.

Resolution: Corrected: 2024-03-22

A child was left alone for 5-10 minutes unsupervised.

Resolution: Corrected: 2023-11-29

One staff file was missing a notarized affidavit. Another staff file was missing a copy of the caregiver's CPR card. The training has been completed, but the card is missing.

Resolution: Corrected: 2023-07-28

A caregiver did not know the number of children she was caring for. The caregiver said their were 8 children present, but then corrected herself and said it was 9 children. The children were counted and there were actually 10 children present in the room.

Resolution: Corrected: 2023-07-17

Four child files were missing updated immunization records.

Resolution: Corrected: 2023-09-08

The infant room was out of ratio. There were 11 infants with 2 caregivers. The specified age group of the room was 0 - 11 months.

Resolution: Corrected: 2023-06-26

The operation did not have a current annual sanitation inspection.

Resolution: Corrected: 2023-07-21

The operation did not have the Keeping Children Safe poster or the Parent Notification poster.

Resolution: Corrected: 2023-06-30

Five caregivers did CPR classes that were fully online. These classes did not include the required practice with a CPR manikin.

Resolution: Corrected: 2023-07-21

The fire inspection observed was expired.

Resolution: Corrected: 2022-10-13

The sanitation inspection document was not available for review.

Resolution: Corrected: 2022-10-31

After sending several reminder emails concerning background check fee payment, as of 6/2/2022, the operation has not paid pass due background check fees.

Resolution: Corrected: 2022-08-30

The previous fire drill was conducted on 01/27/22 which is outside of the required monthly due date. This was corrected at inspection when a fire drill was conducted.

Resolution: Corrected at inspection

The previous fire inspection was conducted on 10/28/2020 which is past the required yearly due date.

Resolution: Corrected: 2022-08-17

The previous sanitation inspection occurred on 06/11/2021 which is outside of the required annual due date.

Resolution: Corrected: 2022-08-17

A child was left outside on the playground, it was determine the operation is in violation of the minimum standard supervision and cited.

Resolution: Corrected: 2022-04-22

Supervision was not maintained when two children were able to climb a fence and leave the playground area.

Resolution: Corrected: 2022-02-11

The operation has not been reporting positive COIVD cases to Child Care Regulation.

Resolution: Corrected: 2022-01-14

Based on a DFPS investigation, it was determined that improper discipline was used. A caregiver grabbed the arm of a child and yelled at them.

Resolution: Corrected: 2021-10-18

One classroom was unaware of how many children they had, and one classroom was unaware of the different age groups that were present.

Resolution: Corrected: 2021-07-02

The toddler room had 9 children sleeping with one caregiver. The children were all age 1 years old.

Resolution: Corrected: 2021-06-21

Based on information obtained through interviews with staff, children and parents, there is sufficient information to determine a caregiver was not interacting with children in a positive manner

Resolution: Corrected: 2021-07-02

One outlet was not covered in the toddler classroom. The assistant director placed a safety cover on the outlet.

Resolution: Corrected at inspection

In the preschool class there were two different schedules posted in the classroom. It was observed that one scheduled reflected for the outside time to be at 3:30pm, however it was observed that the children were in activities in the classroom at the time.The other classroom reflected that outside time was at 5:00pm. Caregivers stated they go outside at 4:00pm or whenever classes combine. In the pre-k class the schedule posted reflected outside time at 4:30pm. The children were observed lining up to go outside at 3:30pm. The school-age activity plan was dated for 3/8/3021.

Resolution: Corrected: 2021-03-31

The caregiver in the school age class reported that there were 26 children in care, however there were 25 children present. The caregiver did not know the specified age group for the class and was unable to determine what it was.

Resolution: Corrected: 2021-03-31

The sanitizing spray was left out on the sink area in the child's bathroom. The Assistant director moved it to the closed cabinet in the bathroom, out of the reach of the children.

Resolution: Corrected at inspection

The walls throughout the operation have visible dirt and grime on them. The carpets in school age, 2 toddler rooms have visible stains and dirt on them. The cots in the preschool room (15) are visibly covered with dirt all over them and the cots in the Discovery toddler room (13) have visible dirt on the sides and handles.

Resolution: Corrected: 2021-04-02

The toddlers on the playground were climbing on the fence and the caregiver was directing them to climb down by shouting from the side of the building 10-15 feet away. At that time another child was putting rocks in their mouth while another child was pushing the toy care into that child. At the same time 2 children were fighting over the basketball goal. They were pushing one another fighting of the poles of the goal.

Resolution: Corrected: 2021-03-24

The pre-k and pre-school playground had 4 used face masks scattered around the playground. There were used and broken cups, popsicle sticks and wet paper towels scattered around the playground. The area leading to the playground had 2 empty mop buckets, trash and broken toys in the area. The Assistant Director and Program Specialist cleaned both areas and removed all hazards.

Resolution: Corrected at inspection

An outlet was not covered in the Pre-K classroom. The director covered the outlet with a safety cover during the inspection.

Resolution: Corrected at inspection

The table in the pre-k class was not cleaned after snack. The table had an used empty plate and peaches and syrup were visible across the table. There was empty used napkins and cups on the floor under the table. During the inspection the director cleaned the table and floor.

Resolution: Corrected at inspection

The caregiver in the Pre-k class stated there were 11 children in her care, however there were 12 children present in the classroom.

Resolution: Corrected: 2021-03-17