Helping Hand Home for Children
Data Freshness & Provenance
Inspection coverage
950 inspections on record
Active providers
License status: Open
Last refreshed
April 3, 2026
Latest inspection
April 1, 2026
Provenance
Texas licensing inspections and DaycareCheck scoring
Quick Facts
These facts are normalized from the official record so they can be quoted directly.
Updated April 3, 2026
- Provider
- Helping Hand Home for Children
- License number
- 66232
- Location
- 3804 AVENUE B, Austin, TX 78751
- Status
- Open
- Safety grade
- F (Poor), score 0.0/100
- Inspection record
- 950 inspections, last inspected April 1, 2026
- Provenance
- Official state licensing inspections and DaycareCheck scoring. Last refreshed April 3, 2026.
Safety Scorecard
364
Total Violations
Apr 1, 2026
Last Inspection
41
Capacity
Violation Timeline
Violations by month over the last 3 years, colored by severity.
All Violations (364)
3 of 3 files were missing the pre-employment affidavit.
Resolution: Corrected: 2026-02-04
It was found a staff member hired in 2024 does not have a background check.
Resolution: Corrected: 2026-02-09
It was found a staff member hired in 2024 does not have a background check.
Resolution: Corrected: 2026-02-09
3 of 3 files were missing the pre-employment affidavit.
Resolution: Corrected: 2026-02-04
It was found a staff member hired in 2024 does not have a background check.
Resolution: Corrected: 2026-02-09
3 of 3 files were missing the pre-employment affidavit.
Resolution: Corrected: 2026-02-04
It was found a staff member hired in 2024 does not have a background check.
Resolution: Corrected: 2026-02-09
3 of 3 files were missing the pre-employment affidavit.
Resolution: Corrected: 2026-02-04
Review of the medication logs for two children showed that there were discrepancies in the count of medication.
Resolution: Corrected: 2025-06-02
Review of the medication logs for two children showed that there were discrepancies in the count of medication.
Resolution: Corrected: 2025-06-02
Review of the medication logs for two children showed that there were discrepancies in the count of medication.
Resolution: Corrected: 2025-06-02
Review of the medication logs for two children showed that there were discrepancies in the count of medication.
Resolution: Corrected: 2025-06-02
Through interviews and documentation reviewed, staff were not following an active safety plan of 1:1 supervision for a child in care.
Resolution: Corrected: 2025-05-21
Through interviews and documentation reviewed, staff were not following an active safety plan of 1:1 supervision for a child in care.
Resolution: Corrected: 2025-05-21
Through interviews and documentation reviewed, staff were not following an active safety plan of 1:1 supervision for a child in care.
Resolution: Corrected: 2025-05-21
Through interviews and documentation reviewed, staff were not following an active safety plan of 1:1 supervision for a child in care.
Resolution: Corrected: 2025-05-21
It was found that a slide on one of the playgrounds has been broken for 4 months and a child in care was able to play on it, resulting in an injury.
Resolution: Corrected: 2025-04-09
It was found that a slide on one of the playgrounds has been broken for 4 months and a child in care was able to play on it, resulting in an injury.
Resolution: Corrected: 2025-04-09
It was found that a slide on one of the playgrounds has been broken for 4 months and a child in care was able to play on it, resulting in an injury.
Resolution: Corrected: 2025-04-09
It was found that a slide on one of the playgrounds has been broken for 4 months and a child in care was able to play on it, resulting in an injury.
Resolution: Corrected: 2025-04-09
A child's medication log did not have the reason the medication was prescribed.
Resolution: Corrected: 2025-02-04
A child's medication log did not have the reason the medication was prescribed.
Resolution: Corrected: 2025-02-04
A child's medication log did not have the reason the medication was prescribed.
Resolution: Corrected: 2025-02-04
A child's medication log did not have the reason the medication was prescribed.
Resolution: Corrected: 2025-02-04
When reviewing documentation, it was determined that a child in care received medical care, and this wasn't reported until 28 hours later.
Resolution: Corrected: 2025-01-20
When reviewing documentation, it was determined that a child in care received medical care, and this wasn't reported until 28 hours later.
Resolution: Corrected: 2025-01-20
When reviewing documentation, it was determined that a child in care received medical care, and this wasn't reported until 28 hours later.
Resolution: Corrected: 2025-01-20
When reviewing documentation, it was determined that a child in care received medical care, and this wasn't reported until 28 hours later.
Resolution: Corrected: 2025-01-20
It was found during the investigation an escort and a restraint occurred that were not documented.
Resolution: Corrected: 2025-01-28
While conducting interviews, one of the staff members stated they escorted a child to their room when the child refused to go.
Resolution: Corrected: 2025-01-28
While conducting interviews, one of the staff members stated they escorted a child to their room when the child refused to go.
Resolution: Corrected: 2025-01-28
It was found during the investigation an escort and a restraint occurred that were not documented.
Resolution: Corrected: 2025-01-28
While conducting interviews, one of the staff members stated they escorted a child to their room when the child refused to go.
Resolution: Corrected: 2025-01-28
While conducting interviews, one of the staff members stated they escorted a child to their room when the child refused to go.
Resolution: Corrected: 2025-01-28
It was found during the investigation an escort and a restraint occurred that were not documented.
Resolution: Corrected: 2025-01-28
It was found during the investigation an escort and a restraint occurred that were not documented.
Resolution: Corrected: 2025-01-28
It was identified that that a caregiver used EBI that was not warranted.
Resolution: Corrected: 2024-12-27
It was discovered during the course of this investigation that a caregiver used physical force to get a child to comply and made inappropriate comments to a child in care.
Resolution: Corrected: 2024-12-27
A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401, as a caregiver strained a child's arm after grabbing them by their arm and escorting the child into their room.
Resolution: Corrected: 2024-12-27
A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401, as a caregiver strained a child's arm after grabbing them by their arm and escorting the child into their room.
Resolution: Corrected: 2024-12-27
It was discovered during the course of this investigation that a caregiver used physical force to get a child to comply and made inappropriate comments to a child in care.
Resolution: Corrected: 2024-12-27
A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401, as a caregiver strained a child's arm after grabbing them by their arm and escorting the child into their room.
Resolution: Corrected: 2024-12-27
It was identified that that a caregiver used EBI that was not warranted.
Resolution: Corrected: 2024-12-27
It was discovered during the course of this investigation that a caregiver used physical force to get a child to comply and made inappropriate comments to a child in care.
Resolution: Corrected: 2024-12-27
It was identified that that a caregiver used EBI that was not warranted.
Resolution: Corrected: 2024-12-27
A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401, as a caregiver strained a child's arm after grabbing them by their arm and escorting the child into their room.
Resolution: Corrected: 2024-12-27
It was identified that that a caregiver used EBI that was not warranted.
Resolution: Corrected: 2024-12-27
It was discovered during the course of this investigation that a caregiver used physical force to get a child to comply and made inappropriate comments to a child in care.
Resolution: Corrected: 2024-12-27
A Program Manager who facilitated the EBI training in October 2024 signed off on their own training hours. It was explained the trainers are recertified every 2 years and receive their bi-annual EBI training hours from facilitating trainings.
Resolution: Corrected: 2024-12-26
A Program Manager who facilitated the EBI training in October 2024 signed off on their own training hours. It was explained the trainers are recertified every 2 years and receive their bi-annual EBI training hours from facilitating trainings.
Resolution: Corrected: 2024-12-26
A Program Manager who facilitated the EBI training in October 2024 signed off on their own training hours. It was explained the trainers are recertified every 2 years and receive their bi-annual EBI training hours from facilitating trainings.
Resolution: Corrected: 2024-12-26
A Program Manager who facilitated the EBI training in October 2024 signed off on their own training hours. It was explained the trainers are recertified every 2 years and receive their bi-annual EBI training hours from facilitating trainings.
Resolution: Corrected: 2024-12-26
A child in care exhibited signs of an injury and did not receive medical care for about 14 hours after the injury occurred.
Resolution: Corrected: 2024-12-06
A child in care exhibited signs of an injury and did not receive medical care for about 14 hours after the injury occurred.
Resolution: Corrected: 2024-12-06
A child in care exhibited signs of an injury and did not receive medical care for about 14 hours after the injury occurred.
Resolution: Corrected: 2024-12-06
A child in care exhibited signs of an injury and did not receive medical care for about 14 hours after the injury occurred.
Resolution: Corrected: 2024-12-06
A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 after failing to get timely medical care for a child who had dislocated their hip.
Resolution: Corrected: 2024-12-27
A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 after failing to get timely medical care for a child who had dislocated their hip.
Resolution: Corrected: 2024-12-27
A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 after failing to get timely medical care for a child who had dislocated their hip.
Resolution: Corrected: 2024-12-27
A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401 after failing to get timely medical care for a child who had dislocated their hip.
Resolution: Corrected: 2024-12-27
Through documentation, it was determined that 1 child in care was not administered a prescription medication according to the instructions.
Resolution: Corrected: 2024-10-07
Through documentation, it was determined that 1 child in care was not administered a prescription medication according to the instructions.
Resolution: Corrected: 2024-10-07
Through documentation, it was determined that 1 child in care was not administered a prescription medication according to the instructions.
Resolution: Corrected: 2024-10-07
Through documentation, it was determined that 1 child in care was not administered a prescription medication according to the instructions.
Resolution: Corrected: 2024-10-07
It was reported and confirmed by foster parents that they deprived meals from the children in care until they had completed their chores and/or homework.
Resolution: Corrected: 2024-07-12
It was reported and confirmed by foster parents that they deprived meals from the children in care until they had completed their chores and/or homework.
Resolution: Corrected: 2024-07-12
It was reported and confirmed by foster parents that they deprived meals from the children in care until they had completed their chores and/or homework.
Resolution: Corrected: 2024-07-12
It was reported and confirmed by foster parents that they deprived meals from the children in care until they had completed their chores and/or homework.
Resolution: Corrected: 2024-07-12
During the inspection, a caregiver had contact with children on 10/30/23 but did not have an eligible background check until 11/7/23.
Resolution: Corrected: 2024-06-06
During the inspection, a caregiver had contact with children on 10/30/23 but did not have an eligible background check until 11/7/23.
Resolution: Corrected: 2024-06-06
During the inspection, a caregiver had contact with children on 10/30/23 but did not have an eligible background check until 11/7/23.
Resolution: Corrected: 2024-06-06
During the inspection, a caregiver had contact with children on 10/30/23 but did not have an eligible background check until 11/7/23.
Resolution: Corrected: 2024-06-06
During the investigation, a caregiver admitted to utilizing an inappropriate EBI when she pulled a child by the wrists to his room when he dropped to the floor. There were no injuries.
Resolution: Corrected: 2024-07-12
During the investigation, a caregiver admitted to utilizing an inappropriate EBI when she pulled a child by the wrists to his room when he dropped to the floor. There were no injuries.
Resolution: Corrected: 2024-07-12
During the investigation, a caregiver admitted to utilizing an inappropriate EBI when she pulled a child by the wrists to his room when he dropped to the floor. There were no injuries.
Resolution: Corrected: 2024-07-12
During the investigation, a caregiver admitted to utilizing an inappropriate EBI when she pulled a child by the wrists to his room when he dropped to the floor. There were no injuries.
Resolution: Corrected: 2024-07-12
During the investigation, it was found that a child's right wrist was strained during a restraint conducted by a staff and the child received medical care for this. It was reported by collaterals that this staff holds too tightly during restraints.
Resolution: Corrected: 2024-06-28
During the investigation, it was found that a child's right wrist was strained during a restraint conducted by a staff and the child received medical care for this. It was reported by collaterals that this staff holds too tightly during restraints.
Resolution: Corrected: 2024-06-28
During the investigation, it was found that a child's right wrist was strained during a restraint conducted by a staff and the child received medical care for this. It was reported by collaterals that this staff holds too tightly during restraints.
Resolution: Corrected: 2024-06-28
During the investigation, it was found that a child's right wrist was strained during a restraint conducted by a staff and the child received medical care for this. It was reported by collaterals that this staff holds too tightly during restraints.
Resolution: Corrected: 2024-06-28
During the course of this inspection, it was determined that a caregiver used inappropriate language in front of children and used unnecessary force on a child.
Resolution: Corrected: 2024-06-13
During the course of this inspection, it was determined that a caregiver used inappropriate language in front of children and used unnecessary force on a child.
Resolution: Corrected: 2024-06-13
During the course of this inspection, it was determined that a caregiver used inappropriate language in front of children and used unnecessary force on a child.
Resolution: Corrected: 2024-06-13
During the course of this inspection, it was determined that a caregiver used inappropriate language in front of children and used unnecessary force on a child.
Resolution: Corrected: 2024-06-13
It was reported and confirmed by foster parent that a child in care was made to perform an inappropriate physical activity as a form of discipline.
Resolution: Corrected: 2024-06-06
It was reported and confirmed by foster parent that a child in care was made to perform an inappropriate physical activity as a form of discipline.
Resolution: Corrected: 2024-06-06
It was reported and confirmed by foster parent that a child in care was made to perform an inappropriate physical activity as a form of discipline.
Resolution: Corrected: 2024-06-06
It was reported and confirmed by foster parent that a child in care was made to perform an inappropriate physical activity as a form of discipline.
Resolution: Corrected: 2024-06-06
During the investigation, a Service Plan for a child in care had several areas where a different child's name was listed.
Resolution: Corrected: 2024-05-31
During the investigation, a Service Plan for a child in care had several areas where a different child's name was listed.
Resolution: Corrected: 2024-05-31
During the investigation, a Service Plan for a child in care had several areas where a different child's name was listed.
Resolution: Corrected: 2024-05-31
During the investigation, a Service Plan for a child in care had several areas where a different child's name was listed.
Resolution: Corrected: 2024-05-31
It was found that a child in care sustained an arm injury on 4/4/24 at approx. 10:00 am while playing at the gym at school, however the child wasn't seen by a doctor until 4/6/24 around noon time in which it was discovered the child had an arm fracture.
Resolution: Corrected: 2024-05-24
It was found that a child in care sustained an arm injury on 4/4/24 at approx. 10:00 am while playing at the gym at school, however the child wasn't seen by a doctor until 4/6/24 around noon time in which it was discovered the child had an arm fracture.
Resolution: Corrected: 2024-05-24
It was found that a child in care sustained an arm injury on 4/4/24 at approx. 10:00 am while playing at the gym at school, however the child wasn't seen by a doctor until 4/6/24 around noon time in which it was discovered the child had an arm fracture.
Resolution: Corrected: 2024-05-24
It was found that a child in care sustained an arm injury on 4/4/24 at approx. 10:00 am while playing at the gym at school, however the child wasn't seen by a doctor until 4/6/24 around noon time in which it was discovered the child had an arm fracture.
Resolution: Corrected: 2024-05-24
One of four records reviewed was missing the date and the reason for separation in the personnel record.
Resolution: Corrected: 2024-04-05
Five of five child records reviewed did not have the 14 day notification to the parent included in the chart record.
Resolution: Corrected: 2024-04-05
One of four child records reviewed showed the child participated in the service plan on 1/10/24 which is after the service plan meeting took place. The service plan meeting was completed on 1/4/24. The remaining three child records reviewed did not have a date indicating child participation.
Resolution: Corrected: 2024-04-05
At the time of the inspection, documentation required to be in the chart was unable to be located in the electronic record. Some documentation had to be printed from and provided to the inspector as it was also not in the paper file.
Resolution: Corrected: 2024-04-05
One of four records reviewed was missing the date and the reason for separation in the personnel record.
Resolution: Corrected: 2024-04-05
One of four child records reviewed showed the child participated in the service plan on 1/10/24 which is after the service plan meeting took place. The service plan meeting was completed on 1/4/24. The remaining three child records reviewed did not have a date indicating child participation.
Resolution: Corrected: 2024-04-05
Five of five child records reviewed did not have the 14 day notification to the parent included in the chart record.
Resolution: Corrected: 2024-04-05
At the time of the inspection, documentation required to be in the chart was unable to be located in the electronic record. Some documentation had to be printed from and provided to the inspector as it was also not in the paper file.
Resolution: Corrected: 2024-04-05
One of four records reviewed was missing the date and the reason for separation in the personnel record.
Resolution: Corrected: 2024-04-05
One of four child records reviewed showed the child participated in the service plan on 1/10/24 which is after the service plan meeting took place. The service plan meeting was completed on 1/4/24. The remaining three child records reviewed did not have a date indicating child participation.
Resolution: Corrected: 2024-04-05
Five of five child records reviewed did not have the 14 day notification to the parent included in the chart record.
Resolution: Corrected: 2024-04-05
At the time of the inspection, documentation required to be in the chart was unable to be located in the electronic record. Some documentation had to be printed from and provided to the inspector as it was also not in the paper file.
Resolution: Corrected: 2024-04-05
One of four child records reviewed showed the child participated in the service plan on 1/10/24 which is after the service plan meeting took place. The service plan meeting was completed on 1/4/24. The remaining three child records reviewed did not have a date indicating child participation.
Resolution: Corrected: 2024-04-05
At the time of the inspection, documentation required to be in the chart was unable to be located in the electronic record. Some documentation had to be printed from and provided to the inspector as it was also not in the paper file.
Resolution: Corrected: 2024-04-05
One of four records reviewed was missing the date and the reason for separation in the personnel record.
Resolution: Corrected: 2024-04-05
Five of five child records reviewed did not have the 14 day notification to the parent included in the chart record.
Resolution: Corrected: 2024-04-05
It was reported and confirmed by foster parents, that they cursed in the presence of the children in care.
Resolution: Corrected: 2024-05-02
It was reported and confirmed by foster parents, that they cursed in the presence of the children in care.
Resolution: Corrected: 2024-05-02
It was reported and confirmed by foster parents, that they cursed in the presence of the children in care.
Resolution: Corrected: 2024-05-02
It was reported and confirmed by foster parents, that they cursed in the presence of the children in care.
Resolution: Corrected: 2024-05-02
During the walkthrough of the facility, a corner piece of the wall next to the window had excessive paint peeling and exposed support frame.
Resolution: Corrected: 2024-01-10
During the walkthrough of the facility, a corner piece of the wall next to the window had excessive paint peeling and exposed support frame.
Resolution: Corrected: 2024-01-10
During the walkthrough of the facility, a corner piece of the wall next to the window had excessive paint peeling and exposed support frame.
Resolution: Corrected: 2024-01-10
During the walkthrough of the facility, a corner piece of the wall next to the window had excessive paint peeling and exposed support frame.
Resolution: Corrected: 2024-01-10
During the review, it was observed that the serious incident report did not include the victim?s age, sex, admission date, current address, and telephone number.
Resolution: Corrected: 2024-02-15
During the review, it was observed that the serious incident report did not include the victim?s age, sex, admission date, current address, and telephone number.
Resolution: Corrected: 2024-02-15
During the review, it was observed that the serious incident report did not include the victim?s age, sex, admission date, current address, and telephone number.
Resolution: Corrected: 2024-02-15
During the review, it was observed that the serious incident report did not include the victim?s age, sex, admission date, current address, and telephone number.
Resolution: Corrected: 2024-02-15
It was found that the trampoline in the home did not have padding on it.
Resolution: Corrected: 2024-03-08
It was found that the netting and metal poles had been removed from the trampoline in the home leaving the metal holes with sharp edges exposed. The child in care fell on one of the metal pole holes while on the trampoline and hit their cheek resulting in a cut and received medical care.
Resolution: Corrected: 2024-03-08
It was found that the trampoline in the home did not have padding on it.
Resolution: Corrected: 2024-03-08
It was found that the trampoline in the home did not have padding on it.
Resolution: Corrected: 2024-03-08
It was found that the netting and metal poles had been removed from the trampoline in the home leaving the metal holes with sharp edges exposed. The child in care fell on one of the metal pole holes while on the trampoline and hit their cheek resulting in a cut and received medical care.
Resolution: Corrected: 2024-03-08
It was found that the trampoline in the home did not have padding on it.
Resolution: Corrected: 2024-03-08
It was found that the netting and metal poles had been removed from the trampoline in the home leaving the metal holes with sharp edges exposed. The child in care fell on one of the metal pole holes while on the trampoline and hit their cheek resulting in a cut and received medical care.
Resolution: Corrected: 2024-03-08
It was found that the netting and metal poles had been removed from the trampoline in the home leaving the metal holes with sharp edges exposed. The child in care fell on one of the metal pole holes while on the trampoline and hit their cheek resulting in a cut and received medical care.
Resolution: Corrected: 2024-03-08
The health inspection for the operation expired on 07/11/2023.
Resolution: Corrected: 2023-12-01
The health inspection for the operation expired on 07/11/2023.
Resolution: Corrected: 2023-12-01
The health inspection for the operation expired on 07/11/2023.
Resolution: Corrected: 2023-12-01
The health inspection for the operation expired on 07/11/2023.
Resolution: Corrected: 2023-12-01
It was found, that a child was restrained to get the child to comply and this was not reported to the A/N hotline.
Resolution: Corrected: 2023-12-29
It was found that, a child was not taking to direction to an expectation set by staff to go to their room and was restrained on 11/14/23 for approx. 8 minutes from 5:49 pm until 5:57 pm. The child was not harming themselves or others prior to this restraint. Additionally, in an incident on the same day at approx. 3:55 pm, prior to the above incident, it appears staff further escalated the situation to where the child was restrained.
Resolution: Corrected: 2023-12-29
It was found that, a child was not taking to direction to an expectation set by staff to go to their room and was restrained on 11/14/23 for approx. 8 minutes from 5:49 pm until 5:57 pm. The child was not harming themselves or others prior to this restraint. Additionally, in an incident on the same day at approx. 3:55 pm, prior to the above incident, it appears staff further escalated the situation to where the child was restrained.
Resolution: Corrected: 2023-12-29
It was found, that a child was restrained to get the child to comply and this was not reported to the A/N hotline.
Resolution: Corrected: 2023-12-29
It was found that, a child was not taking to direction to an expectation set by staff to go to their room and was restrained on 11/14/23 for approx. 8 minutes from 5:49 pm until 5:57 pm. The child was not harming themselves or others prior to this restraint. Additionally, in an incident on the same day at approx. 3:55 pm, prior to the above incident, it appears staff further escalated the situation to where the child was restrained.
Resolution: Corrected: 2023-12-29
It was found, that a child was restrained to get the child to comply and this was not reported to the A/N hotline.
Resolution: Corrected: 2023-12-29
It was found that, a child was not taking to direction to an expectation set by staff to go to their room and was restrained on 11/14/23 for approx. 8 minutes from 5:49 pm until 5:57 pm. The child was not harming themselves or others prior to this restraint. Additionally, in an incident on the same day at approx. 3:55 pm, prior to the above incident, it appears staff further escalated the situation to where the child was restrained.
Resolution: Corrected: 2023-12-29
It was found, that a child was restrained to get the child to comply and this was not reported to the A/N hotline.
Resolution: Corrected: 2023-12-29
Two of ten bathrooms observed showed significant paint peelings in the paint on the walls above the showers. This was corrected at the inspection when the maintenance team sealed the area and repainted the ceilings.
Resolution: Corrected at inspection
Two of ten bathrooms observed showed significant paint peelings in the paint on the walls above the showers. This was corrected at the inspection when the maintenance team sealed the area and repainted the ceilings.
Resolution: Corrected at inspection
Two of ten bathrooms observed showed significant paint peelings in the paint on the walls above the showers. This was corrected at the inspection when the maintenance team sealed the area and repainted the ceilings.
Resolution: Corrected at inspection
Two of ten bathrooms observed showed significant paint peelings in the paint on the walls above the showers. This was corrected at the inspection when the maintenance team sealed the area and repainted the ceilings.
Resolution: Corrected at inspection
When doing an investigation, a child was left in the care of a child who was not CPR certfified and under the age of 21, which is against the CPA policy.
Resolution: Corrected: 2023-11-13
During an unannounced investigation, a 16 year old was babysitting a 1 year old child in care and is not CPR certified.
Resolution: Corrected: 2023-11-13
When doing an investigation, a child was left in the care of a child who was not CPR certfified and under the age of 21, which is against the CPA policy.
Resolution: Corrected: 2023-11-13
During an unannounced investigation, a 16 year old was babysitting a 1 year old child in care and is not CPR certified.
Resolution: Corrected: 2023-11-13
When doing an investigation, a child was left in the care of a child who was not CPR certfified and under the age of 21, which is against the CPA policy.
Resolution: Corrected: 2023-11-13
When doing an investigation, a child was left in the care of a child who was not CPR certfified and under the age of 21, which is against the CPA policy.
Resolution: Corrected: 2023-11-13
During an unannounced investigation, a 16 year old was babysitting a 1 year old child in care and is not CPR certified.
Resolution: Corrected: 2023-11-13
During an unannounced investigation, a 16 year old was babysitting a 1 year old child in care and is not CPR certified.
Resolution: Corrected: 2023-11-13
During the course of the investigation, it was determined a caregiver failed to adequately supervise a child in care, who was on a safety plan, which resulted in inappropriate sexual behaviors.
Resolution: Corrected: 2023-11-28
During the course of the investigation, it was determined a caregiver failed to adequately supervise a child in care, who was on a safety plan, which resulted in inappropriate sexual behaviors.
Resolution: Corrected: 2023-11-28
During the course of the investigation, it was determined a caregiver failed to adequately supervise a child in care, who was on a safety plan, which resulted in inappropriate sexual behaviors.
Resolution: Corrected: 2023-11-28
During the course of the investigation, it was determined a caregiver failed to adequately supervise a child in care, who was on a safety plan, which resulted in inappropriate sexual behaviors.
Resolution: Corrected: 2023-11-28
During the course of the investigation, it was determined that the operation failed to notify a parent or get permission for a child to travel out of the state.
Resolution: Corrected: 2023-10-20
During the course of the investigation, it was determined that the operation failed to notify a parent or get permission for a child to travel out of the state.
Resolution: Corrected: 2023-10-20
During the course of the investigation, it was determined that the operation failed to notify a parent or get permission for a child to travel out of the state.
Resolution: Corrected: 2023-10-20
During the course of the investigation, it was determined that the operation failed to notify a parent or get permission for a child to travel out of the state.
Resolution: Corrected: 2023-10-20
During the investigation, it was found that the child was not administered one of their doses of prescription medication antibiotic suspension for their injury on 8/10/23 as ordered by the doctor for the knee cut.
Resolution: Corrected: 2023-10-20
During the investigation, it was found that the child was not administered one of their doses of prescription medication antibiotic suspension for their injury on 8/10/23 as ordered by the doctor for the knee cut.
Resolution: Corrected: 2023-10-20
During the investigation, it was found that the child was not administered one of their doses of prescription medication antibiotic suspension for their injury on 8/10/23 as ordered by the doctor for the knee cut.
Resolution: Corrected: 2023-10-20
During the investigation, it was found that the child was not administered one of their doses of prescription medication antibiotic suspension for their injury on 8/10/23 as ordered by the doctor for the knee cut.
Resolution: Corrected: 2023-10-20
In reviewing the investigations documentation and interviews verified at the time it was decided to escort the child, it was to get them to go to their room.
Resolution: Corrected: 2023-06-23
In reviewing the investigations documentation and interviews verified at the time it was decided to escort the child, it was to get them to go to their room.
Resolution: Corrected: 2023-06-23
In reviewing the investigations documentation and interviews verified at the time it was decided to escort the child, it was to get them to go to their room.
Resolution: Corrected: 2023-06-23
In reviewing the investigations documentation and interviews verified at the time it was decided to escort the child, it was to get them to go to their room.
Resolution: Corrected: 2023-06-23
In reviewing the investigations documentation and interviews verified at the time it was decided to escort the child, it was to get them to go to their room.
Resolution: Corrected: 2023-06-23
In reviewing the investigations documentation and interviews verified at the time it was decided to escort the child, it was to get them to go to their room.
Resolution: Corrected: 2023-06-23
In reviewing the investigations documentation and interviews verified at the time it was decided to escort the child, it was to get them to go to their room.
Resolution: Corrected: 2023-06-23
In reviewing the investigations documentation and interviews verified at the time it was decided to escort the child, it was to get them to go to their room.
Resolution: Corrected: 2023-06-23
24 children medication administration records with their medication inventory form were reviewed for medications administered between 07/29/2022-8/11/2022 and there were times that the reason medication was prescribed was not documented.
Resolution: Corrected: 2023-05-26
24 children medication administration records with their medication inventory form were reviewed for medications administered between 07/29/2022-8/11/2022 and there were times that the reason medication was prescribed was not documented.
Resolution: Corrected: 2023-05-26
24 children medication administration records with their medication inventory form were reviewed for medications administered between 07/29/2022-8/11/2022 and there were times that the reason medication was prescribed was not documented.
Resolution: Corrected: 2023-05-26
24 children medication administration records with their medication inventory form were reviewed for medications administered between 07/29/2022-8/11/2022 and there were times that the reason medication was prescribed was not documented.
Resolution: Corrected: 2023-05-26
During the invesigation investigation, the medication log was observed to be blank. This was corrected at the inspection when the caregiver completed the medication logs for the child in care.
Resolution: Corrected at inspection
During the invesigation investigation, the medication log was observed to be blank. This was corrected at the inspection when the caregiver completed the medication logs for the child in care.
Resolution: Corrected at inspection
During the invesigation investigation, the medication log was observed to be blank. This was corrected at the inspection when the caregiver completed the medication logs for the child in care.
Resolution: Corrected at inspection
During the invesigation investigation, the medication log was observed to be blank. This was corrected at the inspection when the caregiver completed the medication logs for the child in care.
Resolution: Corrected at inspection
During the follow up inspection on 4/18/23 it was found that the facility had not determined a plan to have a qualified medical professional conduct the training.
Resolution: Corrected: 2023-05-03
During the follow up inspection on 4/18/23 it was found that the facility had not determined a plan to have a qualified medical professional conduct the training.
Resolution: Corrected: 2023-05-03
During the follow up inspection on 4/18/23 it was found that the facility had not determined a plan to have a qualified medical professional conduct the training.
Resolution: Corrected: 2023-05-03
During the follow up inspection on 4/18/23 it was found that the facility had not determined a plan to have a qualified medical professional conduct the training.
Resolution: Corrected: 2023-05-03
Review of the video showed the child was grabbed by the arm in an abrupt manner and put into the corner.
Resolution: Corrected: 2023-06-01
Video showed a caregiver grabbed a child by the arm and put the child in the cool down corner.
Resolution: Corrected: 2023-06-01
Review of the video showed the child was grabbed by the arm in an abrupt manner and put into the corner.
Resolution: Corrected: 2023-06-01
Video showed a caregiver grabbed a child by the arm and put the child in the cool down corner.
Resolution: Corrected: 2023-06-01
Review of the video showed the child was grabbed by the arm in an abrupt manner and put into the corner.
Resolution: Corrected: 2023-06-01
Video showed a caregiver grabbed a child by the arm and put the child in the cool down corner.
Resolution: Corrected: 2023-06-01
Review of the video showed the child was grabbed by the arm in an abrupt manner and put into the corner.
Resolution: Corrected: 2023-06-01
Video showed a caregiver grabbed a child by the arm and put the child in the cool down corner.
Resolution: Corrected: 2023-06-01
During the review of Medication Training it was found the trainer did not have Medical Training.
Resolution: Corrected: 2023-04-12
In reviewing documentation required areas were missing.
Resolution: Corrected: 2023-04-05
In reviewing documentation required areas were missing.
Resolution: Corrected: 2023-04-05
During the review of Medication Training it was found the trainer did not have Medical Training.
Resolution: Corrected: 2023-04-12
In reviewing documentation required areas were missing.
Resolution: Corrected: 2023-04-05
During the review of Medication Training it was found the trainer did not have Medical Training.
Resolution: Corrected: 2023-04-12
In reviewing documentation required areas were missing.
Resolution: Corrected: 2023-04-05
During the review of Medication Training it was found the trainer did not have Medical Training.
Resolution: Corrected: 2023-04-12
It was determined that the operation did not seek immediate medical attention for a child in care who had a substantial injury which resulted in a concussion diagnosis days after the incident.
Resolution: Corrected: 2023-06-02
Two Medication Administration Records were provided for March 2023. One was provided in April and one in May 2023, which noted altered documentation.
Resolution: Corrected: 2023-06-02
A child in care was administered an OTC, over the counter, antibiotic cream after an injury. The operation did not have any notation and/or medical documentation on when the antibiotic cream was administered or how often.
Resolution: Corrected: 2023-06-02
After reviewing multiple Medication Administration records, Medication Inventory records, and Drug Count Sheets, it was determined that there were multiple errors in the total number of doses remaining.
Resolution: Corrected: 2023-06-02
A child in care was administered an OTC, over the counter, antibiotic cream after an injury. The operation did not have any notation and/or medical documentation on when the antibiotic cream was administered or how often.
Resolution: Corrected: 2023-06-02
After reviewing multiple Medication Administration records, Medication Inventory records, and Drug Count Sheets, it was determined that there were multiple errors in the total number of doses remaining.
Resolution: Corrected: 2023-06-02
It was determined that the operation did not seek immediate medical attention for a child in care who had a substantial injury which resulted in a concussion diagnosis days after the incident.
Resolution: Corrected: 2023-06-02
Two Medication Administration Records were provided for March 2023. One was provided in April and one in May 2023, which noted altered documentation.
Resolution: Corrected: 2023-06-02
A child in care was administered an OTC, over the counter, antibiotic cream after an injury. The operation did not have any notation and/or medical documentation on when the antibiotic cream was administered or how often.
Resolution: Corrected: 2023-06-02
A child in care was administered an OTC, over the counter, antibiotic cream after an injury. The operation did not have any notation and/or medical documentation on when the antibiotic cream was administered or how often.
Resolution: Corrected: 2023-06-02
Two Medication Administration Records were provided for March 2023. One was provided in April and one in May 2023, which noted altered documentation.
Resolution: Corrected: 2023-06-02
After reviewing multiple Medication Administration records, Medication Inventory records, and Drug Count Sheets, it was determined that there were multiple errors in the total number of doses remaining.
Resolution: Corrected: 2023-06-02
It was determined that the operation did not seek immediate medical attention for a child in care who had a substantial injury which resulted in a concussion diagnosis days after the incident.
Resolution: Corrected: 2023-06-02
It was determined that the operation did not seek immediate medical attention for a child in care who had a substantial injury which resulted in a concussion diagnosis days after the incident.
Resolution: Corrected: 2023-06-02
Two Medication Administration Records were provided for March 2023. One was provided in April and one in May 2023, which noted altered documentation.
Resolution: Corrected: 2023-06-02
After reviewing multiple Medication Administration records, Medication Inventory records, and Drug Count Sheets, it was determined that there were multiple errors in the total number of doses remaining.
Resolution: Corrected: 2023-06-02
The child's service plan documented the child "must remain in eyesight of staff at all times due to incidents of history..." However, while interviewing staff, it was determined the child was allowed to be in their bedroom with the bedroom door shut. Staff noted to check on the child in their bedroom every 5-10 minutes.
Resolution: Corrected: 2023-04-21
A child in care was administered an OTC, over the counter, topical ointment after an injury. The operation did not have medical documentation on when the ointment was given to the child and how often it was given.
Resolution: Corrected: 2023-04-21
A child in care was administered an OTC, over the counter, topical ointment after an injury. The operation did not have medical documentation on when the ointment was given to the child and how often it was given.
Resolution: Corrected: 2023-04-21
The child's service plan documented the child "must remain in eyesight of staff at all times due to incidents of history..." However, while interviewing staff, it was determined the child was allowed to be in their bedroom with the bedroom door shut. Staff noted to check on the child in their bedroom every 5-10 minutes.
Resolution: Corrected: 2023-04-21
A child in care was administered an OTC, over the counter, topical ointment after an injury. The operation did not have medical documentation on when the ointment was given to the child and how often it was given.
Resolution: Corrected: 2023-04-21
The child's service plan documented the child "must remain in eyesight of staff at all times due to incidents of history..." However, while interviewing staff, it was determined the child was allowed to be in their bedroom with the bedroom door shut. Staff noted to check on the child in their bedroom every 5-10 minutes.
Resolution: Corrected: 2023-04-21
The child's service plan documented the child "must remain in eyesight of staff at all times due to incidents of history..." However, while interviewing staff, it was determined the child was allowed to be in their bedroom with the bedroom door shut. Staff noted to check on the child in their bedroom every 5-10 minutes.
Resolution: Corrected: 2023-04-21
A child in care was administered an OTC, over the counter, topical ointment after an injury. The operation did not have medical documentation on when the ointment was given to the child and how often it was given.
Resolution: Corrected: 2023-04-21
Through interviews with children and staff, it was determined that staff are not giving children in care privacy when making phone calls.
Resolution: Corrected: 2023-01-20
When reviewing 4 service plan notifications for 3 children in care, 3 notifications weren't sent timely to notify parents.
Resolution: Corrected: 2023-01-20
When reviewing 4 service plan notifications for 3 children in care, 3 notifications weren't sent timely to notify parents.
Resolution: Corrected: 2023-01-20
Through interviews with children and staff, it was determined that staff are not giving children in care privacy when making phone calls.
Resolution: Corrected: 2023-01-20
When reviewing 4 service plan notifications for 3 children in care, 3 notifications weren't sent timely to notify parents.
Resolution: Corrected: 2023-01-20
Through interviews with children and staff, it was determined that staff are not giving children in care privacy when making phone calls.
Resolution: Corrected: 2023-01-20
When reviewing 4 service plan notifications for 3 children in care, 3 notifications weren't sent timely to notify parents.
Resolution: Corrected: 2023-01-20
Through interviews with children and staff, it was determined that staff are not giving children in care privacy when making phone calls.
Resolution: Corrected: 2023-01-20
Of the 18 serious incidents reviewed four were related to restraints. None of the four reports had all of the required documentation.
Resolution: Corrected: 2022-11-04
One of the children in care is not taking their prescription medication as prescribed by the doctor.
Resolution: Corrected: 2022-11-04
One of the children in care is not taking their prescription medication as prescribed by the doctor.
Resolution: Corrected: 2022-11-04
One of the children in care is not taking their prescription medication as prescribed by the doctor.
Resolution: Corrected: 2022-11-04
Of the 18 serious incidents reviewed four were related to restraints. None of the four reports had all of the required documentation.
Resolution: Corrected: 2022-11-04
Of the 18 serious incidents reviewed four were related to restraints. None of the four reports had all of the required documentation.
Resolution: Corrected: 2022-11-04
Of the 18 serious incidents reviewed four were related to restraints. None of the four reports had all of the required documentation.
Resolution: Corrected: 2022-11-04
One of the children in care is not taking their prescription medication as prescribed by the doctor.
Resolution: Corrected: 2022-11-04
2 prescribed PRNs, Ondansetron and Ibuprofen, were not counted daily count, rather only on the days when they were administered to the child.
Resolution: Corrected: 2022-10-12
2 prescribed PRNs, Ondansetron and Ibuprofen, were not counted daily count, rather only on the days when they were administered to the child.
Resolution: Corrected: 2022-10-12
2 prescribed PRNs, Ondansetron and Ibuprofen, were not counted daily count, rather only on the days when they were administered to the child.
Resolution: Corrected: 2022-10-12
2 prescribed PRNs, Ondansetron and Ibuprofen, were not counted daily count, rather only on the days when they were administered to the child.
Resolution: Corrected: 2022-10-12
In reviewing 3 of the 4 charts for staff, three did not have the Licensing Affidavit notarized.
Resolution: Corrected: 2022-07-21
During the inspection 2 child charts and 4 staff charts were reviewed and found to have several items not placed in the chart timely.
Resolution: Corrected: 2022-07-21
During the reivew of Backgrounds it was found a staff was inactive but scheduled to work.
Resolution: Corrected: 2022-07-18
During the inspection 2 child charts and 4 staff charts were reviewed and found to have several items not placed in the chart timely.
Resolution: Corrected: 2022-07-21
During the reivew of Backgrounds it was found a staff was inactive but scheduled to work.
Resolution: Corrected: 2022-07-18
During the inspection 2 child charts and 4 staff charts were reviewed and found to have several items not placed in the chart timely.
Resolution: Corrected: 2022-07-21
During the reivew of Backgrounds it was found a staff was inactive but scheduled to work.
Resolution: Corrected: 2022-07-18
In reviewing 3 of the 4 charts for staff, three did not have the Licensing Affidavit notarized.
Resolution: Corrected: 2022-07-21
In reviewing 3 of the 4 charts for staff, three did not have the Licensing Affidavit notarized.
Resolution: Corrected: 2022-07-21
During the inspection 2 child charts and 4 staff charts were reviewed and found to have several items not placed in the chart timely.
Resolution: Corrected: 2022-07-21
During the reivew of Backgrounds it was found a staff was inactive but scheduled to work.
Resolution: Corrected: 2022-07-18
In reviewing 3 of the 4 charts for staff, three did not have the Licensing Affidavit notarized.
Resolution: Corrected: 2022-07-21
The EBI reports for 1/12/22 at 11:00 AM & 12/10/21 at 1:45 pm do not have in the narrative the type of EBI that was used and when the restraint was initiated and ended. The 12/10 report is also missing what each staff was doing during the restraint (i.e. witnessing, monitoring, assisting, etc...) and if a staff was monitoring the restraint.
Resolution: Corrected: 2022-06-07
The EBI reports for 1/12/22 at 11:00 AM & 12/10/21 at 1:45 pm do not have in the narrative the type of EBI that was used and when the restraint was initiated and ended. The 12/10 report is also missing what each staff was doing during the restraint (i.e. witnessing, monitoring, assisting, etc...) and if a staff was monitoring the restraint.
Resolution: Corrected: 2022-06-07
The EBI reports for 1/12/22 at 11:00 AM & 12/10/21 at 1:45 pm do not have in the narrative the type of EBI that was used and when the restraint was initiated and ended. The 12/10 report is also missing what each staff was doing during the restraint (i.e. witnessing, monitoring, assisting, etc...) and if a staff was monitoring the restraint.
Resolution: Corrected: 2022-06-07
The EBI reports for 1/12/22 at 11:00 AM & 12/10/21 at 1:45 pm do not have in the narrative the type of EBI that was used and when the restraint was initiated and ended. The 12/10 report is also missing what each staff was doing during the restraint (i.e. witnessing, monitoring, assisting, etc...) and if a staff was monitoring the restraint.
Resolution: Corrected: 2022-06-07
There is sufficient evidence to show that staff on at least three occasions failed to completed the appropriate documentation after a medical error occurred.
Resolution: Corrected: 2022-05-12
There is sufficient evidence to show that children are being kept in holds in an excess of 30 minutes and sometimes up to an hour.
Resolution: Corrected: 2022-05-12
Staff failed to document a complete assessment of circumstances that led to a restraint not providing appropriate rational for the restraint.
Resolution: Corrected: 2022-05-12
There is sufficient evidence to show that children are being kept in holds in an excess of 30 minutes and sometimes up to an hour.
Resolution: Corrected: 2022-05-12
There is sufficient evidence to show that staff on at least three occasions failed to completed the appropriate documentation after a medical error occurred.
Resolution: Corrected: 2022-05-12
There is sufficient evidence to show that staff on at least three occasions failed to completed the appropriate documentation after a medical error occurred.
Resolution: Corrected: 2022-05-12
There is sufficient evidence to show that children are being kept in holds in an excess of 30 minutes and sometimes up to an hour.
Resolution: Corrected: 2022-05-12
There is sufficient evidence to show that children are being kept in holds in an excess of 30 minutes and sometimes up to an hour.
Resolution: Corrected: 2022-05-12
Staff failed to document a complete assessment of circumstances that led to a restraint not providing appropriate rational for the restraint.
Resolution: Corrected: 2022-05-12
Staff failed to document a complete assessment of circumstances that led to a restraint not providing appropriate rational for the restraint.
Resolution: Corrected: 2022-05-12
Staff failed to document a complete assessment of circumstances that led to a restraint not providing appropriate rational for the restraint.
Resolution: Corrected: 2022-05-12
There is sufficient evidence to show that staff on at least three occasions failed to completed the appropriate documentation after a medical error occurred.
Resolution: Corrected: 2022-05-12
After conducting the investigation, it was found that there were two staff with a provisional background check with conditions set by CBCU. The two staff were left alone with children in care during their shifts and also administered medications to children in care during their shift(s). One of the two staff worked on and administered meds to the child involved on 1/11/22 and 1/18/22 and the other staff worked on and administered meds to child involved on 2/4/22. Both staff initials are on the med logs (MAR) provided by the operation.
Resolution: Corrected: 2022-03-25
After conducting the investigation, it was found that there were two staff with a provisional background check with conditions set by CBCU. The two staff were left alone with children in care during their shifts and also administered medications to children in care during their shift(s). One of the two staff worked on and administered meds to the child involved on 1/11/22 and 1/18/22 and the other staff worked on and administered meds to child involved on 2/4/22. Both staff initials are on the med logs (MAR) provided by the operation.
Resolution: Corrected: 2022-03-25
After conducting the investigation, it was found that there were two staff with a provisional background check with conditions set by CBCU. The two staff were left alone with children in care during their shifts and also administered medications to children in care during their shift(s). One of the two staff worked on and administered meds to the child involved on 1/11/22 and 1/18/22 and the other staff worked on and administered meds to child involved on 2/4/22. Both staff initials are on the med logs (MAR) provided by the operation.
Resolution: Corrected: 2022-03-25
After conducting the investigation, it was found that there were two staff with a provisional background check with conditions set by CBCU. The two staff were left alone with children in care during their shifts and also administered medications to children in care during their shift(s). One of the two staff worked on and administered meds to the child involved on 1/11/22 and 1/18/22 and the other staff worked on and administered meds to child involved on 2/4/22. Both staff initials are on the med logs (MAR) provided by the operation.
Resolution: Corrected: 2022-03-25
A direct care staff was in the care of children with a pending background check.
Resolution: Corrected: 2022-02-14
A direct care staff was in the care of children with a pending background check.
Resolution: Corrected: 2022-02-14
A direct care staff was in the care of children with a pending background check.
Resolution: Corrected: 2022-02-14
A direct care staff was in the care of children with a pending background check.
Resolution: Corrected: 2022-02-14
Documentation reports that a child in care as well as an adult were diagnosed with Covid-19 and were not reported to the Hotline timely.
Resolution: Corrected: 2022-02-17
Documentation reports that a child in care as well as an adult were diagnosed with Covid-19 and were not reported to the Hotline timely.
Resolution: Corrected: 2022-02-17
Documentation reports that a child in care as well as an adult were diagnosed with Covid-19 and were not reported to the Hotline timely.
Resolution: Corrected: 2022-02-17
Documentation reports that a child in care as well as an adult were diagnosed with Covid-19 and were not reported to the Hotline timely.
Resolution: Corrected: 2022-02-17
One of the four adoption/ foster child files did not have an admissions assessment in the child file.
Resolution: Corrected: 2021-11-30
Several of the serious incident reports had missing information.
Resolution: Corrected: 2021-11-30
One of the four adoption / foster child files evaluated did not have a current immunization records on file.
Resolution: Corrected: 2021-11-30
Several trainings evaluated in all four staff training files did not have the trainings qualifications listed on the certificate.
Resolution: Corrected: 2021-11-30
One of the four child files reviewed had a medication record that did not include the reason why the medication was prescribed.
Resolution: Corrected: 2021-11-30
One of the two foster home did not have a discharge summery for a child who was discharge then came back into care.
Resolution: Corrected: 2021-11-30
One of the four adoption / foster child files evaluated did not have a current immunization records on file.
Resolution: Corrected: 2021-11-30
One of the two foster home did not have a discharge summery for a child who was discharge then came back into care.
Resolution: Corrected: 2021-11-30
Several trainings evaluated in all four staff training files did not have the trainings qualifications listed on the certificate.
Resolution: Corrected: 2021-11-30
One of the four child files reviewed had a medication record that did not include the reason why the medication was prescribed.
Resolution: Corrected: 2021-11-30
Several of the serious incident reports had missing information.
Resolution: Corrected: 2021-11-30
One of the four adoption/ foster child files did not have an admissions assessment in the child file.
Resolution: Corrected: 2021-11-30
One of the four adoption / foster child files evaluated did not have a current immunization records on file.
Resolution: Corrected: 2021-11-30
One of the four adoption/ foster child files did not have an admissions assessment in the child file.
Resolution: Corrected: 2021-11-30
One of the two foster home did not have a discharge summery for a child who was discharge then came back into care.
Resolution: Corrected: 2021-11-30
Several of the serious incident reports had missing information.
Resolution: Corrected: 2021-11-30
Several trainings evaluated in all four staff training files did not have the trainings qualifications listed on the certificate.
Resolution: Corrected: 2021-11-30
One of the four child files reviewed had a medication record that did not include the reason why the medication was prescribed.
Resolution: Corrected: 2021-11-30
One of the four child files reviewed had a medication record that did not include the reason why the medication was prescribed.
Resolution: Corrected: 2021-11-30
One of the four adoption/ foster child files did not have an admissions assessment in the child file.
Resolution: Corrected: 2021-11-30
One of the two foster home did not have a discharge summery for a child who was discharge then came back into care.
Resolution: Corrected: 2021-11-30
Several trainings evaluated in all four staff training files did not have the trainings qualifications listed on the certificate.
Resolution: Corrected: 2021-11-30
Several of the serious incident reports had missing information.
Resolution: Corrected: 2021-11-30
One of the four adoption / foster child files evaluated did not have a current immunization records on file.
Resolution: Corrected: 2021-11-30
One of the 8 home filed evaluated had a home that did not have a family reference listed. The other required references were in the file but not a part of the home screening.
Resolution: Corrected: 2021-10-22
One of the 8 files evaluated did not list the health status of the children in the home.
Resolution: Corrected: 2021-10-22
One of the 8 home filed evaluated had a home that did not have a family reference listed. The other required references were in the file but not a part of the home screening.
Resolution: Corrected: 2021-10-22
One of the 8 files evaluated did not list the health status of the children in the home.
Resolution: Corrected: 2021-10-22
One of the 8 files evaluated did not list the health status of the children in the home.
Resolution: Corrected: 2021-10-22
One of the 8 home filed evaluated had a home that did not have a family reference listed. The other required references were in the file but not a part of the home screening.
Resolution: Corrected: 2021-10-22
One of the 8 home filed evaluated had a home that did not have a family reference listed. The other required references were in the file but not a part of the home screening.
Resolution: Corrected: 2021-10-22
One of the 8 files evaluated did not list the health status of the children in the home.
Resolution: Corrected: 2021-10-22
During the course of this investigation, seven of seven medication records were found to be incomplete, illustrating lack of information and/or documentation.
Resolution: Corrected: 2021-11-19
During the course of this investigation, seven of seven medication records were found to be incomplete, illustrating lack of information and/or documentation.
Resolution: Corrected: 2021-11-19
During the course of this investigation, seven of seven medication records were found to be incomplete, illustrating lack of information and/or documentation.
Resolution: Corrected: 2021-11-19
During the course of this investigation, seven of seven medication records were found to be incomplete, illustrating lack of information and/or documentation.
Resolution: Corrected: 2021-11-19
During the course of the investigation, it was discovered May records for a child were shredded.
Resolution: Corrected: 2021-11-09
During the course of the investigation, it was discovered a child was given correct medication but was documented incorrectly.
Resolution: Corrected: 2021-11-09
During the course of the investigation, it was discovered May records for a child were shredded.
Resolution: Corrected: 2021-11-09
During the course of the investigation, it was discovered a child was given correct medication but was documented incorrectly.
Resolution: Corrected: 2021-11-09
During the course of the investigation, it was discovered May records for a child were shredded.
Resolution: Corrected: 2021-11-09
During the course of the investigation, it was discovered a child was given correct medication but was documented incorrectly.
Resolution: Corrected: 2021-11-09
During the course of the investigation, it was discovered a child was given correct medication but was documented incorrectly.
Resolution: Corrected: 2021-11-09
During the course of the investigation, it was discovered May records for a child were shredded.
Resolution: Corrected: 2021-11-09
It was determined that a caretaker was hired on 5/17/2021. Fingerprint was cancelled on 08/09/2021 due to non-compliance, fingerprints not completed by the due date. It is documented that caretaker was fingerprinted on 08/20/2021. caretaker?s fingerprints were not received and cleared until 08/25/2021. The incident subject to this investigation was on 08/08/2021. caretaker was allowed to care for children without having a cleared background check.
Resolution: Corrected: 2021-10-14
Due to the information gathered throughout the investigation, a child in care who was kicking a bean bag and talking to staff was then subjected to an unapproved EBI without providing de-escalation. The incident did not arise to an emergency situation that warranted an EBI.
Resolution: Corrected: 2021-10-14
Due to the information gathered throughout the investigation, a child in care who was kicking a bean bag and talking to staff was then subjected to an unapproved EBI without providing de-escalation. The incident did not arise to an emergency situation that warranted an EBI.
Resolution: Corrected: 2021-10-14
It was determined that a caretaker was hired on 5/17/2021. Fingerprint was cancelled on 08/09/2021 due to non-compliance, fingerprints not completed by the due date. It is documented that caretaker was fingerprinted on 08/20/2021. caretaker?s fingerprints were not received and cleared until 08/25/2021. The incident subject to this investigation was on 08/08/2021. caretaker was allowed to care for children without having a cleared background check.
Resolution: Corrected: 2021-10-14
It was determined that a caretaker was hired on 5/17/2021. Fingerprint was cancelled on 08/09/2021 due to non-compliance, fingerprints not completed by the due date. It is documented that caretaker was fingerprinted on 08/20/2021. caretaker?s fingerprints were not received and cleared until 08/25/2021. The incident subject to this investigation was on 08/08/2021. caretaker was allowed to care for children without having a cleared background check.
Resolution: Corrected: 2021-10-14
Due to the information gathered throughout the investigation, a child in care who was kicking a bean bag and talking to staff was then subjected to an unapproved EBI without providing de-escalation. The incident did not arise to an emergency situation that warranted an EBI.
Resolution: Corrected: 2021-10-14
It was determined that a caretaker was hired on 5/17/2021. Fingerprint was cancelled on 08/09/2021 due to non-compliance, fingerprints not completed by the due date. It is documented that caretaker was fingerprinted on 08/20/2021. caretaker?s fingerprints were not received and cleared until 08/25/2021. The incident subject to this investigation was on 08/08/2021. caretaker was allowed to care for children without having a cleared background check.
Resolution: Corrected: 2021-10-14
Due to the information gathered throughout the investigation, a child in care who was kicking a bean bag and talking to staff was then subjected to an unapproved EBI without providing de-escalation. The incident did not arise to an emergency situation that warranted an EBI.
Resolution: Corrected: 2021-10-14
A Contact Note Report, dated 07/26/2021, provided by the operation noted that the foster father had been exposed at work to an individual that was positive for COVID-19. Foster father tested for COVID-19 on 07/25/2021 and on 07/26/2021, the test results returned positive. On that same Contact Note Report, it was documented that the operation advised the family to call the Texas Abuse and Neglect Hotline to inform the Department that a member of the home was positive for COVID-19, yet it was not reported until 07/28/2021.
Resolution: Corrected: 2021-09-01
A Contact Note Report, dated 07/26/2021, provided by the operation noted that the foster father had been exposed at work to an individual that was positive for COVID-19. Foster father tested for COVID-19 on 07/25/2021 and on 07/26/2021, the test results returned positive. On that same Contact Note Report, it was documented that the operation advised the family to call the Texas Abuse and Neglect Hotline to inform the Department that a member of the home was positive for COVID-19, yet it was not reported until 07/28/2021.
Resolution: Corrected: 2021-09-01
A Contact Note Report, dated 07/26/2021, provided by the operation noted that the foster father had been exposed at work to an individual that was positive for COVID-19. Foster father tested for COVID-19 on 07/25/2021 and on 07/26/2021, the test results returned positive. On that same Contact Note Report, it was documented that the operation advised the family to call the Texas Abuse and Neglect Hotline to inform the Department that a member of the home was positive for COVID-19, yet it was not reported until 07/28/2021.
Resolution: Corrected: 2021-09-01
A Contact Note Report, dated 07/26/2021, provided by the operation noted that the foster father had been exposed at work to an individual that was positive for COVID-19. Foster father tested for COVID-19 on 07/25/2021 and on 07/26/2021, the test results returned positive. On that same Contact Note Report, it was documented that the operation advised the family to call the Texas Abuse and Neglect Hotline to inform the Department that a member of the home was positive for COVID-19, yet it was not reported until 07/28/2021.
Resolution: Corrected: 2021-09-01
During the walk through medications were found in an unlocked cabinet and on the bathroom sink for the parents in their room.
Resolution: Corrected: 2021-07-23
During the walk through medications were found in an unlocked cabinet and on the bathroom sink for the parents in their room.
Resolution: Corrected: 2021-07-23
During the walk through medications were found in an unlocked cabinet and on the bathroom sink for the parents in their room.
Resolution: Corrected: 2021-07-23
During the walk through medications were found in an unlocked cabinet and on the bathroom sink for the parents in their room.
Resolution: Corrected: 2021-07-23
During the course of the investigation, caregiver admitted to posting about incident on social media.
Resolution: Corrected: 2021-08-02
Caregivers admitted to attempting to get phone from victim child. They admitted to blocking door and preventing child from leaving.
Resolution: Corrected: 2021-08-02
During the course of the investigation, it was determined that the situation was not an emergency and therefore restraints were not warranted.
Resolution: Corrected: 2021-08-02
During the course of the investigation, it was determined that the situation was not an emergency and therefore restraints were not warranted.
Resolution: Corrected: 2021-08-02
Caregivers admitted to attempting to get phone from victim child. They admitted to blocking door and preventing child from leaving.
Resolution: Corrected: 2021-08-02
During the course of the investigation, it was determined that the situation was not an emergency and therefore restraints were not warranted.
Resolution: Corrected: 2021-08-02
During the course of the investigation, caregiver admitted to posting about incident on social media.
Resolution: Corrected: 2021-08-02
Caregivers admitted to attempting to get phone from victim child. They admitted to blocking door and preventing child from leaving.
Resolution: Corrected: 2021-08-02
Caregivers admitted to attempting to get phone from victim child. They admitted to blocking door and preventing child from leaving.
Resolution: Corrected: 2021-08-02
During the course of the investigation, caregiver admitted to posting about incident on social media.
Resolution: Corrected: 2021-08-02
During the course of the investigation, it was determined that the situation was not an emergency and therefore restraints were not warranted.
Resolution: Corrected: 2021-08-02
During the course of the investigation, caregiver admitted to posting about incident on social media.
Resolution: Corrected: 2021-08-02
On 04/22/2021 the operation was emailed requesting documents, pertinent to the investigation to be provided in five business days. After not receiving a response, a follow-up email was sent on 05/10/2021. requesting the aforementioned documents be provided by 05/11/2021. A response was again not received therefore an unannounced inspection was conducted.
Resolution: Corrected: 2021-06-02
On 04/22/2021 the operation was emailed requesting documents, pertinent to the investigation to be provided in five business days. After not receiving a response, a follow-up email was sent on 05/10/2021. requesting the aforementioned documents be provided by 05/11/2021. A response was again not received therefore an unannounced inspection was conducted.
Resolution: Corrected: 2021-06-02
On 04/22/2021 the operation was emailed requesting documents, pertinent to the investigation to be provided in five business days. After not receiving a response, a follow-up email was sent on 05/10/2021. requesting the aforementioned documents be provided by 05/11/2021. A response was again not received therefore an unannounced inspection was conducted.
Resolution: Corrected: 2021-06-02
On 04/22/2021 the operation was emailed requesting documents, pertinent to the investigation to be provided in five business days. After not receiving a response, a follow-up email was sent on 05/10/2021. requesting the aforementioned documents be provided by 05/11/2021. A response was again not received therefore an unannounced inspection was conducted.
Resolution: Corrected: 2021-06-02
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Frequently Asked Questions
What is Helping Hand Home for Children's safety grade?
Helping Hand Home for Children has a safety grade of F (Poor) based on state inspection data. The composite score is 0.0 out of 100.
How many violations does Helping Hand Home for Children have?
Helping Hand Home for Children has 364 total violations on record, including 204 critical, 144 serious, and 16 minor.
When was Helping Hand Home for Children last inspected?
Helping Hand Home for Children was last inspected on April 1, 2026.