Bright Horizons Family Center
Data Freshness & Provenance
Inspection coverage
71 inspections on record
Active providers
License status: Open
Last refreshed
April 3, 2026
Latest inspection
December 1, 2025
Provenance
Texas licensing inspections and DaycareCheck scoring
Quick Facts
These facts are normalized from the official record so they can be quoted directly.
Updated April 3, 2026
- Provider
- Bright Horizons Family Center
- License number
- 550239
- Location
- 2411 W BRAKER LN, Austin, TX 78758
- Status
- Open
- Safety grade
- F (Poor), score 0.0/100
- Inspection record
- 71 inspections, last inspected December 1, 2025
- Provenance
- Official state licensing inspections and DaycareCheck scoring. Last refreshed April 3, 2026.
Safety Scorecard
Quality Rating
Rated by Texas Rising Star, the state quality rating and improvement system.
110
Total Violations
Dec 1, 2025
Last Inspection
194
Capacity
Violation Timeline
Violations by month over the last 3 years, colored by severity.
All Violations (110)
The fire extinguishers were not being inspected monthly.
Resolution: Corrected: 2025-02-10
The fire extinguishers were not being inspected monthly.
Resolution: Corrected: 2025-02-10
The fire extinguishers were not being inspected monthly.
Resolution: Corrected: 2025-02-10
The fire extinguishers were not being inspected monthly.
Resolution: Corrected: 2025-02-10
The fire extinguishers were not being inspected monthly.
Resolution: Corrected: 2025-01-31
Two children's immunization record did not include the signature (including a rubber stamp or electronic signature) of the health-care professional who administered the vaccines.
Resolution: Corrected: 2025-02-10
Two children did not have medication at the operation for a prescribed allergy or medical condition as indicated that was needed for the child's condition by a medical professional on their FARE forms.
Resolution: Corrected: 2025-02-10
The operation had trash accessible to children in three classrooms. This was corrected at inspection when the trash cans containing trash without lids were removed from the classrooms during inspection.
Resolution: Corrected at inspection
One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware.
Resolution: Corrected: 2025-01-27
One child's medication was out-of-date and expired July 2024.
Resolution: Corrected: 2025-02-03
One child's medication was stored in a Ziploc bag and did not have the date it was brought to the operation on it.
Resolution: Corrected: 2025-02-10
One infant did not have feeding instructions that were reviewed with the parent and dated within the last 30 days.
Resolution: Corrected: 2025-02-03
Two items in the First Aid Kit were expired. These two items were removed from the First Aid Kit during inspection.
Resolution: Corrected at inspection
Two items in the First Aid Kit were expired. These two items were removed from the First Aid Kit during inspection.
Resolution: Corrected at inspection
One infant did not have feeding instructions that were reviewed with the parent and dated within the last 30 days.
Resolution: Corrected: 2025-02-03
One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware.
Resolution: Corrected: 2025-01-27
Two children did not have medication at the operation for a prescribed allergy or medical condition as indicated that was needed for the child's condition by a medical professional on their FARE forms.
Resolution: Corrected: 2025-02-10
Two items in the First Aid Kit were expired. These two items were removed from the First Aid Kit during inspection.
Resolution: Corrected at inspection
Two children's immunization record did not include the signature (including a rubber stamp or electronic signature) of the health-care professional who administered the vaccines.
Resolution: Corrected: 2025-02-10
One infant did not have feeding instructions that were reviewed with the parent and dated within the last 30 days.
Resolution: Corrected: 2025-02-03
One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware.
Resolution: Corrected: 2025-01-27
One child's medication was out-of-date and expired July 2024.
Resolution: Corrected: 2025-02-03
The operation had trash accessible to children in three classrooms. This was corrected at inspection when the trash cans containing trash without lids were removed from the classrooms during inspection.
Resolution: Corrected at inspection
Two children's immunization record did not include the signature (including a rubber stamp or electronic signature) of the health-care professional who administered the vaccines.
Resolution: Corrected: 2025-02-10
Two items in the First Aid Kit were expired. These two items were removed from the First Aid Kit during inspection.
Resolution: Corrected at inspection
One child's medication was out-of-date and expired July 2024.
Resolution: Corrected: 2025-02-03
The operation had trash accessible to children in three classrooms. This was corrected at inspection when the trash cans containing trash without lids were removed from the classrooms during inspection.
Resolution: Corrected at inspection
One child's medication was stored in a Ziploc bag and did not have the date it was brought to the operation on it.
Resolution: Corrected: 2025-02-10
The fire extinguishers were not being inspected monthly.
Resolution: Corrected: 2025-01-31
Two children's immunization record did not include the signature (including a rubber stamp or electronic signature) of the health-care professional who administered the vaccines.
Resolution: Corrected: 2025-02-10
Two children did not have medication at the operation for a prescribed allergy or medical condition as indicated that was needed for the child's condition by a medical professional on their FARE forms.
Resolution: Corrected: 2025-02-10
One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware.
Resolution: Corrected: 2025-01-27
One infant did not have feeding instructions that were reviewed with the parent and dated within the last 30 days.
Resolution: Corrected: 2025-02-03
One child's medication was out-of-date and expired July 2024.
Resolution: Corrected: 2025-02-03
The operation had trash accessible to children in three classrooms. This was corrected at inspection when the trash cans containing trash without lids were removed from the classrooms during inspection.
Resolution: Corrected at inspection
One child's medication was stored in a Ziploc bag and did not have the date it was brought to the operation on it.
Resolution: Corrected: 2025-02-10
The fire extinguishers were not being inspected monthly.
Resolution: Corrected: 2025-01-31
The fire extinguishers were not being inspected monthly.
Resolution: Corrected: 2025-01-31
One child's medication was stored in a Ziploc bag and did not have the date it was brought to the operation on it.
Resolution: Corrected: 2025-02-10
Two children did not have medication at the operation for a prescribed allergy or medical condition as indicated that was needed for the child's condition by a medical professional on their FARE forms.
Resolution: Corrected: 2025-02-10
A child was given a food that contains an allergen.
Resolution: Corrected: 2024-11-18
A child was given a food that contains an allergen.
Resolution: Corrected: 2024-11-18
A child was given a food that contains an allergen.
Resolution: Corrected: 2024-11-18
A child was given a food that contains an allergen.
Resolution: Corrected: 2024-11-18
A caregiver used prohibited punishment while re-directing a child.
Resolution: Corrected: 2024-09-23
A caregiver used prohibited punishment while re-directing a child.
Resolution: Corrected: 2024-09-23
A caregiver used prohibited punishment while re-directing a child.
Resolution: Corrected: 2024-09-23
A caregiver used prohibited punishment while re-directing a child.
Resolution: Corrected: 2024-09-23
The operation did not have a copy of a caregiver's first aid and CPR card. The caregiver has completed the training, but the copy of the card is missing.
Resolution: Corrected: 2023-09-01
The operation did not have a copy of a caregiver's first aid and CPR card. The caregiver has completed the training, but the copy of the card is missing.
Resolution: Corrected: 2023-09-01
The operation did not have a copy of a caregiver's first aid and CPR card. The caregiver has completed the training, but the copy of the card is missing.
Resolution: Corrected: 2023-09-01
The operation did not have a copy of a caregiver's first aid and CPR card. The caregiver has completed the training, but the copy of the card is missing.
Resolution: Corrected: 2023-09-01
Follow up inspection was completed at the operation on 5/1/2023. One caregiver was observed supervising 10 children, ages 15months to 23months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
Resolution: Corrected: 2023-05-01
Follow up inspection was completed at the operation on 5/1/2023. One caregiver was observed supervising 10 children, ages 15months to 23months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
Resolution: Corrected: 2023-05-01
Follow up inspection was completed at the operation on 5/1/2023. One caregiver was observed supervising 10 children, ages 15months to 23months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
Resolution: Corrected: 2023-05-01
Follow up inspection was completed at the operation on 5/1/2023. One caregiver was observed supervising 10 children, ages 15months to 23months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
Resolution: Corrected: 2023-05-01
Current First aid/ CPR certification was not available to review for two of the 28 staff members.
Resolution: Corrected: 2023-04-21
One caregiver was observed supervising 10 children, ages 14months to 22months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
Resolution: Corrected: 2023-04-13
Current First aid/ CPR certification was not available to review for two of the 28 staff members.
Resolution: Corrected: 2023-04-21
Current First aid/ CPR certification was not available to review for two of the 28 staff members.
Resolution: Corrected: 2023-04-21
One caregiver was observed supervising 10 children, ages 14months to 22months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
Resolution: Corrected: 2023-04-13
One caregiver was observed supervising 10 children, ages 14months to 22months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
Resolution: Corrected: 2023-04-13
Current First aid/ CPR certification was not available to review for two of the 28 staff members.
Resolution: Corrected: 2023-04-21
One caregiver was observed supervising 10 children, ages 14months to 22months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
Resolution: Corrected: 2023-04-13
One caregiver was missing documentation of completing the full 24 hours of required annual training.
Resolution: Corrected: 2022-09-30
There were 4 children who did not have health statements in their files.
Resolution: Corrected: 2022-09-30
Four caregivers had CPR training that was not done in person with the use of a CPR manikin.
Resolution: Corrected: 2022-09-30
One caregiver was missing documentation of completing the full 24 hours of required annual training.
Resolution: Corrected: 2022-09-30
Four caregivers had CPR training that was not done in person with the use of a CPR manikin.
Resolution: Corrected: 2022-09-30
One caregiver was missing documentation of completing the full 24 hours of required annual training.
Resolution: Corrected: 2022-09-30
There were 4 children who did not have health statements in their files.
Resolution: Corrected: 2022-09-30
Four caregivers had CPR training that was not done in person with the use of a CPR manikin.
Resolution: Corrected: 2022-09-30
One caregiver was missing documentation of completing the full 24 hours of required annual training.
Resolution: Corrected: 2022-09-30
There were 4 children who did not have health statements in their files.
Resolution: Corrected: 2022-09-30
There were 4 children who did not have health statements in their files.
Resolution: Corrected: 2022-09-30
Four caregivers had CPR training that was not done in person with the use of a CPR manikin.
Resolution: Corrected: 2022-09-30
There was a caregiver present at the operation who did not have a current eligible background check. The caregiver left during the inspection.
Resolution: Corrected: 2022-08-15
There was a caregiver present at the operation who did not have a current eligible background check. The caregiver left during the inspection.
Resolution: Corrected: 2022-08-15
There was a caregiver present at the operation who did not have a current eligible background check. The caregiver left during the inspection.
Resolution: Corrected: 2022-08-15
There was a caregiver present at the operation who did not have a current eligible background check. The caregiver left during the inspection.
Resolution: Corrected: 2022-08-15
The operation did not notify a parent immediately after a child was found to be unsupervised.
Resolution: Corrected: 2022-08-23
A child was unsupervised for about 3-5 minutes.
Resolution: Corrected: 2022-08-23
The operation did not notify a parent immediately after a child was found to be unsupervised.
Resolution: Corrected: 2022-08-23
A child was unsupervised for about 3-5 minutes.
Resolution: Corrected: 2022-08-23
The operation did not notify a parent immediately after a child was found to be unsupervised.
Resolution: Corrected: 2022-08-23
A child was unsupervised for about 3-5 minutes.
Resolution: Corrected: 2022-08-23
The operation did not notify a parent immediately after a child was found to be unsupervised.
Resolution: Corrected: 2022-08-23
A child was unsupervised for about 3-5 minutes.
Resolution: Corrected: 2022-08-23
On the 3-5 year old playground there were two tires positioned at the bottom of the rock wall of the playscape not allowing for a use zone of 6 ft.
Resolution: Corrected: 2022-05-06
The operation had two employees present at the operation before receiving notice from the background unit (CBCU) regarding the employee's eligibility. One employee was working in the kitchen and the second was managing the front desk and the daily operation of the facility. NOTE: The employees were removed from the operation and their background checks were submitted during the inspection.
Resolution: Corrected: 2022-05-06
The operation's emergency preparedness plan did not contain information on how the operation will evacuate children that have limited mobility, may need additional assistance or are under 24 months of age during an evacuation.
Resolution: Corrected: 2022-05-09
One child with a food allergy emergency plan did not contain the parent's signature on the plan.
Resolution: Corrected: 2022-05-10
The operation had two employees present at the operation before receiving notice from the background unit (CBCU) regarding the employee's eligibility. One employee was working in the kitchen and the second was managing the front desk and the daily operation of the facility. NOTE: The employees were removed from the operation and their background checks were submitted during the inspection.
Resolution: Corrected: 2022-05-06
On the 3-5 year old playground there were two tires positioned at the bottom of the rock wall of the playscape not allowing for a use zone of 6 ft.
Resolution: Corrected: 2022-05-06
The operation's emergency preparedness plan did not contain information on how the operation will evacuate children that have limited mobility, may need additional assistance or are under 24 months of age during an evacuation.
Resolution: Corrected: 2022-05-09
On the 3-5 year old playground there were two tires positioned at the bottom of the rock wall of the playscape not allowing for a use zone of 6 ft.
Resolution: Corrected: 2022-05-06
The operation's emergency preparedness plan did not contain information on how the operation will evacuate children that have limited mobility, may need additional assistance or are under 24 months of age during an evacuation.
Resolution: Corrected: 2022-05-09
One child with a food allergy emergency plan did not contain the parent's signature on the plan.
Resolution: Corrected: 2022-05-10
The operation had two employees present at the operation before receiving notice from the background unit (CBCU) regarding the employee's eligibility. One employee was working in the kitchen and the second was managing the front desk and the daily operation of the facility. NOTE: The employees were removed from the operation and their background checks were submitted during the inspection.
Resolution: Corrected: 2022-05-06
On the 3-5 year old playground there were two tires positioned at the bottom of the rock wall of the playscape not allowing for a use zone of 6 ft.
Resolution: Corrected: 2022-05-06
The operation's emergency preparedness plan did not contain information on how the operation will evacuate children that have limited mobility, may need additional assistance or are under 24 months of age during an evacuation.
Resolution: Corrected: 2022-05-09
One child with a food allergy emergency plan did not contain the parent's signature on the plan.
Resolution: Corrected: 2022-05-10
The operation had two employees present at the operation before receiving notice from the background unit (CBCU) regarding the employee's eligibility. One employee was working in the kitchen and the second was managing the front desk and the daily operation of the facility. NOTE: The employees were removed from the operation and their background checks were submitted during the inspection.
Resolution: Corrected: 2022-05-06
One child with a food allergy emergency plan did not contain the parent's signature on the plan.
Resolution: Corrected: 2022-05-10
There were seven staff files reviewed and six out of seven staff did not have a copy of their criminal history document available in their file..
Resolution: Corrected: 2021-07-09
There were seven staff files reviewed and six out of seven staff did not have a copy of their criminal history document available in their file..
Resolution: Corrected: 2021-07-09
There were seven staff files reviewed and six out of seven staff did not have a copy of their criminal history document available in their file..
Resolution: Corrected: 2021-07-09
There were seven staff files reviewed and six out of seven staff did not have a copy of their criminal history document available in their file..
Resolution: Corrected: 2021-07-09
Information obtained during the investigation shows that the operation failed to immediately notify parents of a situation that placed a child at risk.
Resolution: Corrected: 2021-03-09
Information obtained during the investigation shows that a child was left unsupervised for approximately 3 minutes.
Resolution: Corrected: 2021-03-09
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Frequently Asked Questions
What is Bright Horizons Family Center's safety grade?
Bright Horizons Family Center has a safety grade of F (Poor) based on state inspection data. The composite score is 0.0 out of 100.
How many violations does Bright Horizons Family Center have?
Bright Horizons Family Center has 110 total violations on record, including 74 critical, 32 serious, and 4 minor.
When was Bright Horizons Family Center last inspected?
Bright Horizons Family Center was last inspected on December 1, 2025.