Volunteers of America of Western New York, Inc.

214 Lake Ave, Rochester, NY 14608License
F

Data Freshness & Provenance

Inspection coverage

48 inspections on record

Active providers

License status: License

Last refreshed

April 1, 2026

Latest inspection

March 11, 2026

Provenance

New York licensing inspections and DaycareCheck scoring

Quick Facts

These facts are normalized from the official record so they can be quoted directly.

Updated April 1, 2026

Provider
Volunteers of America of Western New York, Inc.
License number
43997
Location
214 Lake Ave, Rochester, NY 14608
Status
License
Safety grade
F (Poor), score 25.0/100
Inspection record
48 inspections, last inspected March 11, 2026
Provenance
Official state licensing inspections and DaycareCheck scoring. Last refreshed April 1, 2026.

Safety Scorecard

F
Poor25.0 / 100
Health0/100
Safety0/100
Staffing40/100
Compliance100/100

109

Total Violations

Mar 11, 2026

Last Inspection

287

Capacity

Violation Timeline

Violations by month over the last 3 years, colored by severity.

All Violations (145)

SERIOUSSAFETY418-1.15(b)(23)Nov 13, 2025

Upon termination or resignation of the director:

Resolution: Not Corrected

SERIOUSSAFETY418-1.15(b)(23)Nov 13, 2025

Upon termination or resignation of the director:

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(23)Nov 13, 2025

Upon termination or resignation of the director:

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(23)Nov 13, 2025

Upon termination or resignation of the director:

Resolution: Corrected

SERIOUSHEALTH418-1.9(j)Aug 15, 2025

Corporal punishment is prohibited. For the purposes of this Subpart, the term corporal punishment means punishment inflicted directly on the body including, but not limited to, physical restraint, spanking, biting, shaking, slapping, twisting or squeezing; demanding excessive physical exercise, prolonged lack of movement or motion, or strenuous or bizarre postures; and compelling a child to eat or have in the child's mouth soap, foods, hot spices or irritants or the like.

Resolution: Not Corrected

SERIOUSSTAFFING418-1.13(a)(1)Aug 15, 2025

Staff and volunteers must be mature, of good character and possess suitable personal qualifications.

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(ii)Aug 15, 2025

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident,

Resolution: Not Corrected

SERIOUSSAFETY418-1.8(b)Aug 15, 2025

The child day care center must employ staff who will promote the physical, intellectual, social, cultural and emotional well-being of the children.

Resolution: Not Corrected

SERIOUSHEALTH418-1.9(b)Aug 15, 2025

The staff must use acceptable techniques and approaches to help children solve problems.

Resolution: Not Corrected

SERIOUSHEALTH418-1.10(c)Aug 15, 2025

In accordance with the provisions of Sections 413 and 415 of the Social Services Law, child care center staff must immediately report any suspected incidents of child abuse or maltreatment concerning a child receiving child care to the Statewide Central Register of Child Abuse and Maltreatment, or cause such a report to be made, when such staff have reasonable cause to suspect that a child coming before them in their capacity as child care center workers is an abused or maltreated child. This must be done in the following manner:

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(ii)Aug 15, 2025

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident,

Resolution: Corrected

SERIOUSHEALTH418-1.10(c)Aug 15, 2025

In accordance with the provisions of Sections 413 and 415 of the Social Services Law, child care center staff must immediately report any suspected incidents of child abuse or maltreatment concerning a child receiving child care to the Statewide Central Register of Child Abuse and Maltreatment, or cause such a report to be made, when such staff have reasonable cause to suspect that a child coming before them in their capacity as child care center workers is an abused or maltreated child. This must be done in the following manner:

Resolution: Corrected

SERIOUSHEALTH418-1.10(a)Aug 15, 2025

Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law.

Resolution: Corrected

SERIOUSHEALTH418-1.9(j)Aug 15, 2025

Corporal punishment is prohibited. For the purposes of this Subpart, the term corporal punishment means punishment inflicted directly on the body including, but not limited to, physical restraint, spanking, biting, shaking, slapping, twisting or squeezing; demanding excessive physical exercise, prolonged lack of movement or motion, or strenuous or bizarre postures; and compelling a child to eat or have in the child's mouth soap, foods, hot spices or irritants or the like.

Resolution: Corrected

SERIOUSHEALTH418-1.9(b)Aug 15, 2025

The staff must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSSAFETY418-1.8(b)Aug 15, 2025

The child day care center must employ staff who will promote the physical, intellectual, social, cultural and emotional well-being of the children.

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(ii)Aug 15, 2025

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident,

Resolution: Corrected

SERIOUSSTAFFING418-1.13(a)(1)Aug 15, 2025

Staff and volunteers must be mature, of good character and possess suitable personal qualifications.

Resolution: Corrected

SERIOUSSAFETY418-1.8(b)Aug 15, 2025

The child day care center must employ staff who will promote the physical, intellectual, social, cultural and emotional well-being of the children.

Resolution: Corrected

SERIOUSHEALTH418-1.10(c)Aug 15, 2025

In accordance with the provisions of Sections 413 and 415 of the Social Services Law, child care center staff must immediately report any suspected incidents of child abuse or maltreatment concerning a child receiving child care to the Statewide Central Register of Child Abuse and Maltreatment, or cause such a report to be made, when such staff have reasonable cause to suspect that a child coming before them in their capacity as child care center workers is an abused or maltreated child. This must be done in the following manner:

Resolution: Corrected

SERIOUSHEALTH418-1.10(a)Aug 15, 2025

Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law.

Resolution: Corrected

SERIOUSHEALTH418-1.9(j)Aug 15, 2025

Corporal punishment is prohibited. For the purposes of this Subpart, the term corporal punishment means punishment inflicted directly on the body including, but not limited to, physical restraint, spanking, biting, shaking, slapping, twisting or squeezing; demanding excessive physical exercise, prolonged lack of movement or motion, or strenuous or bizarre postures; and compelling a child to eat or have in the child's mouth soap, foods, hot spices or irritants or the like.

Resolution: Corrected

SERIOUSHEALTH418-1.9(b)Aug 15, 2025

The staff must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSSAFETY418-1.8(b)Aug 15, 2025

The child day care center must employ staff who will promote the physical, intellectual, social, cultural and emotional well-being of the children.

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(ii)Aug 15, 2025

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident,

Resolution: Corrected

SERIOUSSTAFFING418-1.13(a)(1)Aug 15, 2025

Staff and volunteers must be mature, of good character and possess suitable personal qualifications.

Resolution: Corrected

SERIOUSHEALTH418-1.10(c)Aug 15, 2025

In accordance with the provisions of Sections 413 and 415 of the Social Services Law, child care center staff must immediately report any suspected incidents of child abuse or maltreatment concerning a child receiving child care to the Statewide Central Register of Child Abuse and Maltreatment, or cause such a report to be made, when such staff have reasonable cause to suspect that a child coming before them in their capacity as child care center workers is an abused or maltreated child. This must be done in the following manner:

Resolution: Corrected

SERIOUSHEALTH418-1.10(a)Aug 15, 2025

Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law.

Resolution: Corrected

SERIOUSHEALTH418-1.9(j)Aug 15, 2025

Corporal punishment is prohibited. For the purposes of this Subpart, the term corporal punishment means punishment inflicted directly on the body including, but not limited to, physical restraint, spanking, biting, shaking, slapping, twisting or squeezing; demanding excessive physical exercise, prolonged lack of movement or motion, or strenuous or bizarre postures; and compelling a child to eat or have in the child's mouth soap, foods, hot spices or irritants or the like.

Resolution: Corrected

SERIOUSHEALTH418-1.9(b)Aug 15, 2025

The staff must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSSTAFFING418-1.13(a)(1)Aug 15, 2025

Staff and volunteers must be mature, of good character and possess suitable personal qualifications.

Resolution: Corrected

SERIOUSSAFETY418-1.8(p)(1)Jun 17, 2025

No child can be released from the child day care center to any person other than his or her parent, a person(s) currently designated in writing by such parent to receive the child, or another person authorized by law to take custody of a child.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Jun 17, 2025

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Jun 17, 2025

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Jun 17, 2025

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSSAFETY418-1.8(p)(1)Jun 17, 2025

No child can be released from the child day care center to any person other than his or her parent, a person(s) currently designated in writing by such parent to receive the child, or another person authorized by law to take custody of a child.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Jun 17, 2025

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSSAFETY418-1.8(p)(1)Jun 17, 2025

No child can be released from the child day care center to any person other than his or her parent, a person(s) currently designated in writing by such parent to receive the child, or another person authorized by law to take custody of a child.

Resolution: Corrected

SERIOUSSAFETY418-1.8(p)(1)Jun 17, 2025

No child can be released from the child day care center to any person other than his or her parent, a person(s) currently designated in writing by such parent to receive the child, or another person authorized by law to take custody of a child.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Mar 12, 2025

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSHEALTH418-1.9(j)Mar 12, 2025

Corporal punishment is prohibited. For the purposes of this Subpart, the term corporal punishment means punishment inflicted directly on the body including, but not limited to, physical restraint, spanking, biting, shaking, slapping, twisting or squeezing; demanding excessive physical exercise, prolonged lack of movement or motion, or strenuous or bizarre postures; and compelling a child to eat or have in the child's mouth soap, foods, hot spices or irritants or the like.

Resolution: Corrected

SERIOUSSAFETY418-1.8(b)Mar 12, 2025

The child day care center must employ staff who will promote the physical, intellectual, social, cultural and emotional well-being of the children.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Mar 12, 2025

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSHEALTH418-1.9(j)Mar 12, 2025

Corporal punishment is prohibited. For the purposes of this Subpart, the term corporal punishment means punishment inflicted directly on the body including, but not limited to, physical restraint, spanking, biting, shaking, slapping, twisting or squeezing; demanding excessive physical exercise, prolonged lack of movement or motion, or strenuous or bizarre postures; and compelling a child to eat or have in the child's mouth soap, foods, hot spices or irritants or the like.

Resolution: Corrected

SERIOUSHEALTH418-1.9(j)Mar 12, 2025

Corporal punishment is prohibited. For the purposes of this Subpart, the term corporal punishment means punishment inflicted directly on the body including, but not limited to, physical restraint, spanking, biting, shaking, slapping, twisting or squeezing; demanding excessive physical exercise, prolonged lack of movement or motion, or strenuous or bizarre postures; and compelling a child to eat or have in the child's mouth soap, foods, hot spices or irritants or the like.

Resolution: Corrected

SERIOUSSAFETY418-1.8(b)Mar 12, 2025

The child day care center must employ staff who will promote the physical, intellectual, social, cultural and emotional well-being of the children.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Mar 12, 2025

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSSAFETY418-1.8(b)Mar 12, 2025

The child day care center must employ staff who will promote the physical, intellectual, social, cultural and emotional well-being of the children.

Resolution: Corrected

SERIOUSHEALTH418-1.9(j)Mar 12, 2025

Corporal punishment is prohibited. For the purposes of this Subpart, the term corporal punishment means punishment inflicted directly on the body including, but not limited to, physical restraint, spanking, biting, shaking, slapping, twisting or squeezing; demanding excessive physical exercise, prolonged lack of movement or motion, or strenuous or bizarre postures; and compelling a child to eat or have in the child's mouth soap, foods, hot spices or irritants or the like.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Mar 12, 2025

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSSAFETY418-1.8(b)Mar 12, 2025

The child day care center must employ staff who will promote the physical, intellectual, social, cultural and emotional well-being of the children.

Resolution: Corrected

SERIOUSSAFETY418-1.7(h)(1)Feb 24, 2025

Television and other electronic visual media must be turned off when not part of a planned developmentally appropriate program activity.

Resolution: Corrected

SERIOUSSAFETY418-1.8(n)Feb 24, 2025

The use of any type of personal electronic media device for social or entertainment purposes, including but not limited to, listening to music on headphones, playing screen games, surfing the internet, sending e-mails, or making personal calls while supervising children is prohibited. The use of mobile phones is permitted as necessary to promote the children's safety and ensuring the orderly operation of the program.

Resolution: Corrected

SERIOUSSAFETY418-1.8(n)Feb 24, 2025

The use of any type of personal electronic media device for social or entertainment purposes, including but not limited to, listening to music on headphones, playing screen games, surfing the internet, sending e-mails, or making personal calls while supervising children is prohibited. The use of mobile phones is permitted as necessary to promote the children's safety and ensuring the orderly operation of the program.

Resolution: Corrected

SERIOUSSAFETY418-1.7(h)(1)Feb 24, 2025

Television and other electronic visual media must be turned off when not part of a planned developmentally appropriate program activity.

Resolution: Corrected

SERIOUSSAFETY418-1.8(n)Feb 24, 2025

The use of any type of personal electronic media device for social or entertainment purposes, including but not limited to, listening to music on headphones, playing screen games, surfing the internet, sending e-mails, or making personal calls while supervising children is prohibited. The use of mobile phones is permitted as necessary to promote the children's safety and ensuring the orderly operation of the program.

Resolution: Corrected

SERIOUSSAFETY418-1.7(h)(1)Feb 24, 2025

Television and other electronic visual media must be turned off when not part of a planned developmentally appropriate program activity.

Resolution: Corrected

SERIOUSSAFETY418-1.7(h)(1)Feb 24, 2025

Television and other electronic visual media must be turned off when not part of a planned developmentally appropriate program activity.

Resolution: Corrected

SERIOUSSAFETY418-1.8(n)Feb 24, 2025

The use of any type of personal electronic media device for social or entertainment purposes, including but not limited to, listening to music on headphones, playing screen games, surfing the internet, sending e-mails, or making personal calls while supervising children is prohibited. The use of mobile phones is permitted as necessary to promote the children's safety and ensuring the orderly operation of the program.

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(ii)Dec 27, 2024

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident,

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(ii)Dec 27, 2024

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident,

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(ii)Dec 27, 2024

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident,

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(ii)Dec 27, 2024

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident,

Resolution: Corrected

SERIOUSHEALTH418-1.10(a)Sep 27, 2024

Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Sep 27, 2024

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Sep 27, 2024

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSHEALTH418-1.10(a)Sep 27, 2024

Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Sep 27, 2024

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSHEALTH418-1.10(a)Sep 27, 2024

Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law.

Resolution: Corrected

SERIOUSHEALTH418-1.10(a)Sep 27, 2024

Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Sep 27, 2024

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSHEALTH418-1.11(b)(9)Sep 10, 2024

Consumption of or being under the influence of an illegal drug by any staff person or volunteer is prohibited during child day care hours.

Resolution: Corrected

SERIOUSHEALTH418-1.11(b)(9)Sep 10, 2024

Consumption of or being under the influence of an illegal drug by any staff person or volunteer is prohibited during child day care hours.

Resolution: Corrected

SERIOUSHEALTH418-1.11(b)(9)Sep 10, 2024

Consumption of or being under the influence of an illegal drug by any staff person or volunteer is prohibited during child day care hours.

Resolution: Corrected

SERIOUSHEALTH418-1.11(b)(9)Sep 10, 2024

Consumption of or being under the influence of an illegal drug by any staff person or volunteer is prohibited during child day care hours.

Resolution: Corrected

SERIOUSHEALTH418-1.9(b)Aug 9, 2024

The staff must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSHEALTH418-1.9(b)Aug 9, 2024

The staff must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSHEALTH418-1.9(b)Aug 9, 2024

The staff must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSHEALTH418-1.9(b)Aug 9, 2024

The staff must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSSAFETY418-1.5(a)Jul 18, 2024

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSSAFETY418-1.7(q)Jul 18, 2024

Cribs, bassinets and other sleeping areas for infants through 12 months of age must include an appropriately sized fitted sheet, and must not have bumper pads, toys, stuffed animals, blankets, pillows, wedges or infant positioners. Wedges or infant positioners will be permitted with medical documentation from the child's health care provider.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Jul 18, 2024

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Jul 18, 2024

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Jul 18, 2024

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSSAFETY418-1.7(q)Jul 18, 2024

Cribs, bassinets and other sleeping areas for infants through 12 months of age must include an appropriately sized fitted sheet, and must not have bumper pads, toys, stuffed animals, blankets, pillows, wedges or infant positioners. Wedges or infant positioners will be permitted with medical documentation from the child's health care provider.

Resolution: Corrected

SERIOUSSAFETY418-1.5(a)Jul 18, 2024

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSSAFETY418-1.7(q)Jul 18, 2024

Cribs, bassinets and other sleeping areas for infants through 12 months of age must include an appropriately sized fitted sheet, and must not have bumper pads, toys, stuffed animals, blankets, pillows, wedges or infant positioners. Wedges or infant positioners will be permitted with medical documentation from the child's health care provider.

Resolution: Corrected

SERIOUSSAFETY418-1.5(a)Jul 18, 2024

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSSAFETY418-1.5(a)Jul 18, 2024

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSSAFETY418-1.7(q)Jul 18, 2024

Cribs, bassinets and other sleeping areas for infants through 12 months of age must include an appropriately sized fitted sheet, and must not have bumper pads, toys, stuffed animals, blankets, pillows, wedges or infant positioners. Wedges or infant positioners will be permitted with medical documentation from the child's health care provider.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Jul 18, 2024

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(ii)Jun 10, 2024

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident,

Resolution: Corrected

SERIOUSHEALTH418-1.10(a)Jun 10, 2024

Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Jun 10, 2024

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSHEALTH418-1.10(a)Jun 10, 2024

Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Jun 10, 2024

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(ii)Jun 10, 2024

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident,

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Jun 10, 2024

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSHEALTH418-1.10(a)Jun 10, 2024

Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law.

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(ii)Jun 10, 2024

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident,

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Jun 10, 2024

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSHEALTH418-1.10(a)Jun 10, 2024

Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law.

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(ii)Jun 10, 2024

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident,

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(iii)Mar 1, 2024

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious injury,

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(iii)Mar 1, 2024

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious injury,

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(iii)Mar 1, 2024

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious injury,

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(iii)Mar 1, 2024

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious injury,

Resolution: Corrected

SERIOUSSAFETY418-1.15(b)(14)(iii)Mar 1, 2024

The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious injury,

Resolution: Corrected

SERIOUSSAFETY418-1.4(e)Dec 1, 2023

All fire suppression equipment and systems must be tested and maintained in accordance with the applicable requirements of the Fire Code and Building Code of New York State or other applicable fire and building codes when the Fire Code and Building Code of New York State is not applicable.

Resolution: Corrected

SERIOUSSAFETY418-1.4(h)Dec 1, 2023

The director or a designated qualified staff member must conduct monthly inspections of the premises to observe possible fire or safety hazards. Any such hazard must be corrected immediately.

Resolution: Corrected

SERIOUSSAFETY418-1.4(b)(4)Dec 1, 2023

The program must maintain on file a record of each evacuation drill conducted, using forms furnished by the Office or approved equivalents.

Resolution: Corrected

SERIOUSSAFETY418-1.4(h)Dec 1, 2023

The director or a designated qualified staff member must conduct monthly inspections of the premises to observe possible fire or safety hazards. Any such hazard must be corrected immediately.

Resolution: Corrected

SERIOUSSAFETY418-1.4(b)(4)Dec 1, 2023

The program must maintain on file a record of each evacuation drill conducted, using forms furnished by the Office or approved equivalents.

Resolution: Corrected

SERIOUSSAFETY418-1.4(e)Dec 1, 2023

All fire suppression equipment and systems must be tested and maintained in accordance with the applicable requirements of the Fire Code and Building Code of New York State or other applicable fire and building codes when the Fire Code and Building Code of New York State is not applicable.

Resolution: Corrected

SERIOUSSAFETY418-1.4(h)Dec 1, 2023

The director or a designated qualified staff member must conduct monthly inspections of the premises to observe possible fire or safety hazards. Any such hazard must be corrected immediately.

Resolution: Corrected

SERIOUSSAFETY418-1.4(b)(4)Dec 1, 2023

The program must maintain on file a record of each evacuation drill conducted, using forms furnished by the Office or approved equivalents.

Resolution: Corrected

SERIOUSSAFETY418-1.4(e)Dec 1, 2023

All fire suppression equipment and systems must be tested and maintained in accordance with the applicable requirements of the Fire Code and Building Code of New York State or other applicable fire and building codes when the Fire Code and Building Code of New York State is not applicable.

Resolution: Corrected

SERIOUSSAFETY418-1.4(h)Dec 1, 2023

The director or a designated qualified staff member must conduct monthly inspections of the premises to observe possible fire or safety hazards. Any such hazard must be corrected immediately.

Resolution: Corrected

SERIOUSSAFETY418-1.4(b)(4)Dec 1, 2023

The program must maintain on file a record of each evacuation drill conducted, using forms furnished by the Office or approved equivalents.

Resolution: Corrected

SERIOUSSAFETY418-1.4(e)Dec 1, 2023

All fire suppression equipment and systems must be tested and maintained in accordance with the applicable requirements of the Fire Code and Building Code of New York State or other applicable fire and building codes when the Fire Code and Building Code of New York State is not applicable.

Resolution: Corrected

SERIOUSHEALTH418-1.10(a)Oct 31, 2023

Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Oct 31, 2023

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSSAFETY418-1.5(a)Oct 31, 2023

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSHEALTH418-1.10(a)Oct 31, 2023

Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law.

Resolution: Corrected

SERIOUSSAFETY418-1.5(a)Oct 31, 2023

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Oct 31, 2023

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSHEALTH418-1.10(a)Oct 31, 2023

Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law.

Resolution: Corrected

SERIOUSHEALTH418-1.10(a)Oct 31, 2023

Any abuse or maltreatment of a child is prohibited. A day care center must prohibit and may not tolerate or in any manner condone an act of abuse or maltreatment by an staff, volunteer or any other person. An abused child or maltreated child means a child defined as an abused child or maltreated child pursuant to Section 412 of the Social Services Law.

Resolution: Corrected

SERIOUSSAFETY418-1.5(a)Oct 31, 2023

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Oct 31, 2023

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSSAFETY418-1.5(a)Oct 31, 2023

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSSAFETY418-1.8(a)Oct 31, 2023

Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development.

Resolution: Corrected

SERIOUSSTAFFING418-1.13(b)(3)Sep 29, 2023

Child day care centers must review and evaluate the backgrounds of all applicants for staff and volunteer positions. All applicants whose backgrounds must be checked are required to provide the following: a sworn statement by the applicant indicating whether, to the best of the applicant's knowledge, such applicant has ever been convicted of a misdemeanor or felony in New York State or any other jurisdiction and fingerprint images as required to comply with the requirements of 413.4 of this Title;

Resolution: Corrected

SERIOUSSTAFFING418-1.13(b)(3)Sep 29, 2023

Child day care centers must review and evaluate the backgrounds of all applicants for staff and volunteer positions. All applicants whose backgrounds must be checked are required to provide the following: a sworn statement by the applicant indicating whether, to the best of the applicant's knowledge, such applicant has ever been convicted of a misdemeanor or felony in New York State or any other jurisdiction and fingerprint images as required to comply with the requirements of 413.4 of this Title;

Resolution: Corrected

SERIOUSSTAFFING418-1.13(b)(3)Sep 29, 2023

Child day care centers must review and evaluate the backgrounds of all applicants for staff and volunteer positions. All applicants whose backgrounds must be checked are required to provide the following: a sworn statement by the applicant indicating whether, to the best of the applicant's knowledge, such applicant has ever been convicted of a misdemeanor or felony in New York State or any other jurisdiction and fingerprint images as required to comply with the requirements of 413.4 of this Title;

Resolution: Corrected

SERIOUSSTAFFING418-1.13(b)(3)Sep 29, 2023

Child day care centers must review and evaluate the backgrounds of all applicants for staff and volunteer positions. All applicants whose backgrounds must be checked are required to provide the following: a sworn statement by the applicant indicating whether, to the best of the applicant's knowledge, such applicant has ever been convicted of a misdemeanor or felony in New York State or any other jurisdiction and fingerprint images as required to comply with the requirements of 413.4 of this Title;

Resolution: Corrected

SERIOUSSAFETY418-1.8(b)Jun 30, 2023

The child day care center must employ staff who will promote the physical, intellectual, social, cultural and emotional well-being of the children.

Resolution: Corrected

SERIOUSSAFETY418-1.5(a)Jun 30, 2023

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSSAFETY418-1.5(a)Jun 30, 2023

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSSAFETY418-1.8(b)Jun 30, 2023

The child day care center must employ staff who will promote the physical, intellectual, social, cultural and emotional well-being of the children.

Resolution: Corrected

SERIOUSSAFETY418-1.5(a)Jun 30, 2023

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSSAFETY418-1.8(b)Jun 30, 2023

The child day care center must employ staff who will promote the physical, intellectual, social, cultural and emotional well-being of the children.

Resolution: Corrected

SERIOUSSAFETY418-1.8(b)Jun 30, 2023

The child day care center must employ staff who will promote the physical, intellectual, social, cultural and emotional well-being of the children.

Resolution: Corrected

SERIOUSSAFETY418-1.5(a)Jun 30, 2023

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSHEALTH418-1.11(i)(9)Mar 21, 2023

The premises must be kept free of vermin.

Resolution: Corrected

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Frequently Asked Questions

What is Volunteers of America of Western New York, Inc.'s safety grade?

Volunteers of America of Western New York, Inc. has a safety grade of F (Poor) based on state inspection data. The composite score is 25.0 out of 100.

How many violations does Volunteers of America of Western New York, Inc. have?

Volunteers of America of Western New York, Inc. has 109 total violations on record, including 0 critical, 109 serious, and 0 minor.

When was Volunteers of America of Western New York, Inc. last inspected?

Volunteers of America of Western New York, Inc. was last inspected on March 11, 2026.

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