Tender Hearts Inc.

8841 Oswego Road, Baldwinsville, NY 13027License
F

Data Freshness & Provenance

Inspection coverage

24 inspections on record

Active providers

License status: License

Last refreshed

April 3, 2026

Latest inspection

March 6, 2026

Provenance

New York licensing inspections and DaycareCheck scoring

Quick Facts

These facts are normalized from the official record so they can be quoted directly.

Updated April 3, 2026

Provider
Tender Hearts Inc.
License number
262636
Location
8841 Oswego Road, Baldwinsville, NY 13027
Status
License
Safety grade
F (Poor), score 27.5/100
Inspection record
24 inspections, last inspected March 6, 2026
Provenance
Official state licensing inspections and DaycareCheck scoring. Last refreshed April 3, 2026.

Safety Scorecard

F
Poor27.5 / 100
Health0/100
Safety0/100
Staffing50/100
Compliance100/100

74

Total Violations

Mar 6, 2026

Last Inspection

16

Capacity

Violation Timeline

Violations by month over the last 3 years, colored by severity.

All Violations (74)

SERIOUSSAFETY416.4(b)(1)Mar 6, 2026

Evacuation drills must be conducted at least monthly during the hours of operation of the group family day care home.

Resolution: Corrected

SERIOUSSAFETY416.4(b)(1)Mar 6, 2026

Evacuation drills must be conducted at least monthly during the hours of operation of the group family day care home.

Resolution: Corrected

SERIOUSSAFETY416.4(b)(1)Mar 6, 2026

Evacuation drills must be conducted at least monthly during the hours of operation of the group family day care home.

Resolution: Corrected

SERIOUSSAFETY416.4(b)(1)Mar 6, 2026

Evacuation drills must be conducted at least monthly during the hours of operation of the group family day care home.

Resolution: Corrected

SERIOUSSAFETY416.8(j)(2)Mar 25, 2025

Two caregivers must be present when more than six children, none of whom are school age, are in care.

Resolution: Corrected

SERIOUSSAFETY416.5(a)Mar 25, 2025

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSSAFETY416.8(j)(2)Mar 25, 2025

Two caregivers must be present when more than six children, none of whom are school age, are in care.

Resolution: Corrected

SERIOUSSAFETY416.5(a)Mar 25, 2025

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSSAFETY416.8(j)(2)Mar 25, 2025

Two caregivers must be present when more than six children, none of whom are school age, are in care.

Resolution: Corrected

SERIOUSSAFETY416.5(a)Mar 25, 2025

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSSAFETY416.8(j)(2)Mar 25, 2025

Two caregivers must be present when more than six children, none of whom are school age, are in care.

Resolution: Corrected

SERIOUSSAFETY416.5(a)Mar 25, 2025

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSSAFETY416.8(j)(2)Mar 25, 2025

Two caregivers must be present when more than six children, none of whom are school age, are in care.

Resolution: Corrected

SERIOUSSAFETY416.5(a)Mar 25, 2025

Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

Resolution: Corrected

SERIOUSHEALTH416.9(b)Dec 4, 2024

The caregivers must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSSTAFFING416.14(c)Dec 4, 2024

Each employee and volunteer must complete a minimum of thirty (30) hours of training every two years. The required 30 hours of training every two years is subject to the following conditions:

Resolution: Corrected

SERIOUSHEALTH416.9(h)Dec 4, 2024

Physical restraint is prohibited. Physical restraint is the act of using force to extremely limit a child's body movements for a lengthy period of time. It involves holding a child against his/her will and putting pressure on the child's chest and/or extremities in an effort to significantly restrict his/her movement, thereby making it extremely difficult for a child to move. It may also involve holding a child flat on the ground and restricting his/her body from movement.

Resolution: Corrected

SERIOUSSTAFFING416.14(c)Dec 4, 2024

Each employee and volunteer must complete a minimum of thirty (30) hours of training every two years. The required 30 hours of training every two years is subject to the following conditions:

Resolution: Corrected

SERIOUSHEALTH416.9(b)Dec 4, 2024

The caregivers must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSHEALTH416.9(h)Dec 4, 2024

Physical restraint is prohibited. Physical restraint is the act of using force to extremely limit a child's body movements for a lengthy period of time. It involves holding a child against his/her will and putting pressure on the child's chest and/or extremities in an effort to significantly restrict his/her movement, thereby making it extremely difficult for a child to move. It may also involve holding a child flat on the ground and restricting his/her body from movement.

Resolution: Corrected

SERIOUSHEALTH416.9(b)Dec 4, 2024

The caregivers must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSHEALTH416.9(h)Dec 4, 2024

Physical restraint is prohibited. Physical restraint is the act of using force to extremely limit a child's body movements for a lengthy period of time. It involves holding a child against his/her will and putting pressure on the child's chest and/or extremities in an effort to significantly restrict his/her movement, thereby making it extremely difficult for a child to move. It may also involve holding a child flat on the ground and restricting his/her body from movement.

Resolution: Corrected

SERIOUSSTAFFING416.14(c)Dec 4, 2024

Each employee and volunteer must complete a minimum of thirty (30) hours of training every two years. The required 30 hours of training every two years is subject to the following conditions:

Resolution: Corrected

SERIOUSHEALTH416.9(b)Dec 4, 2024

The caregivers must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSHEALTH416.9(h)Dec 4, 2024

Physical restraint is prohibited. Physical restraint is the act of using force to extremely limit a child's body movements for a lengthy period of time. It involves holding a child against his/her will and putting pressure on the child's chest and/or extremities in an effort to significantly restrict his/her movement, thereby making it extremely difficult for a child to move. It may also involve holding a child flat on the ground and restricting his/her body from movement.

Resolution: Corrected

SERIOUSSTAFFING416.14(c)Dec 4, 2024

Each employee and volunteer must complete a minimum of thirty (30) hours of training every two years. The required 30 hours of training every two years is subject to the following conditions:

Resolution: Corrected

SERIOUSHEALTH416.9(b)Dec 4, 2024

The caregivers must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSHEALTH416.9(h)Dec 4, 2024

Physical restraint is prohibited. Physical restraint is the act of using force to extremely limit a child's body movements for a lengthy period of time. It involves holding a child against his/her will and putting pressure on the child's chest and/or extremities in an effort to significantly restrict his/her movement, thereby making it extremely difficult for a child to move. It may also involve holding a child flat on the ground and restricting his/her body from movement.

Resolution: Corrected

SERIOUSSTAFFING416.14(c)Dec 4, 2024

Each employee and volunteer must complete a minimum of thirty (30) hours of training every two years. The required 30 hours of training every two years is subject to the following conditions:

Resolution: Corrected

SERIOUSSAFETY416.4(b)(4)Apr 1, 2024

The licensee must maintain on file a record of each evacuation drill conducted, using forms provided by the Office or approved equivalents.

Resolution: Corrected

SERIOUSSAFETY416.4(b)(4)Apr 1, 2024

The licensee must maintain on file a record of each evacuation drill conducted, using forms provided by the Office or approved equivalents.

Resolution: Corrected

SERIOUSSAFETY416.4(b)(4)Apr 1, 2024

The licensee must maintain on file a record of each evacuation drill conducted, using forms provided by the Office or approved equivalents.

Resolution: Corrected

SERIOUSSAFETY416.4(b)(4)Apr 1, 2024

The licensee must maintain on file a record of each evacuation drill conducted, using forms provided by the Office or approved equivalents.

Resolution: Corrected

SERIOUSSAFETY416.4(b)(4)Apr 1, 2024

The licensee must maintain on file a record of each evacuation drill conducted, using forms provided by the Office or approved equivalents.

Resolution: Corrected

SERIOUSSAFETY416.8(p)(1)(i)Feb 13, 2024

Each group family day care home shall require visitors to the home to: sign in upon entry to the premises;

Resolution: Corrected

SERIOUSSAFETY416.8(p)(1)(i)Feb 13, 2024

Each group family day care home shall require visitors to the home to: sign in upon entry to the premises;

Resolution: Corrected

SERIOUSSAFETY416.8(p)(1)(i)Feb 13, 2024

Each group family day care home shall require visitors to the home to: sign in upon entry to the premises;

Resolution: Corrected

SERIOUSSAFETY416.8(p)(1)(i)Feb 13, 2024

Each group family day care home shall require visitors to the home to: sign in upon entry to the premises;

Resolution: Corrected

SERIOUSSAFETY416.8(p)(1)(i)Feb 13, 2024

Each group family day care home shall require visitors to the home to: sign in upon entry to the premises;

Resolution: Corrected

SERIOUSHEALTH416.9(b)Aug 25, 2023

The caregivers must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSHEALTH416.9(b)Aug 25, 2023

The caregivers must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSHEALTH416.9(b)Aug 25, 2023

The caregivers must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSHEALTH416.9(b)Aug 25, 2023

The caregivers must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSHEALTH416.9(b)Aug 25, 2023

The caregivers must use acceptable techniques and approaches to help children solve problems.

Resolution: Corrected

SERIOUSSAFETY416.15(c)(13)Jul 28, 2023

The program must maintain on file at the group family day care home, available for inspection: a daily schedule documenting the arrival and departure times of each caregiver, employees and volunteers;

Resolution: Corrected

SERIOUSSAFETY416.15(c)(5)Jul 28, 2023

The program must maintain on file at the group family day care home, available for inspection daily attendance records that are filled out at the time a child arrives and departs, and must include arrival and departure times;

Resolution: Corrected

SERIOUSSAFETY416.15(c)(5)Jul 28, 2023

The program must maintain on file at the group family day care home, available for inspection daily attendance records that are filled out at the time a child arrives and departs, and must include arrival and departure times;

Resolution: Corrected

SERIOUSSAFETY416.15(c)(5)Jul 28, 2023

The program must maintain on file at the group family day care home, available for inspection daily attendance records that are filled out at the time a child arrives and departs, and must include arrival and departure times;

Resolution: Corrected

SERIOUSSAFETY416.15(c)(13)Jul 28, 2023

The program must maintain on file at the group family day care home, available for inspection: a daily schedule documenting the arrival and departure times of each caregiver, employees and volunteers;

Resolution: Corrected

SERIOUSSAFETY416.15(c)(5)Jul 28, 2023

The program must maintain on file at the group family day care home, available for inspection daily attendance records that are filled out at the time a child arrives and departs, and must include arrival and departure times;

Resolution: Corrected

SERIOUSSAFETY416.15(c)(13)Jul 28, 2023

The program must maintain on file at the group family day care home, available for inspection: a daily schedule documenting the arrival and departure times of each caregiver, employees and volunteers;

Resolution: Corrected

SERIOUSSAFETY416.15(c)(5)Jul 28, 2023

The program must maintain on file at the group family day care home, available for inspection daily attendance records that are filled out at the time a child arrives and departs, and must include arrival and departure times;

Resolution: Corrected

SERIOUSSAFETY416.15(c)(13)Jul 28, 2023

The program must maintain on file at the group family day care home, available for inspection: a daily schedule documenting the arrival and departure times of each caregiver, employees and volunteers;

Resolution: Corrected

SERIOUSSAFETY416.15(c)(13)Jul 28, 2023

The program must maintain on file at the group family day care home, available for inspection: a daily schedule documenting the arrival and departure times of each caregiver, employees and volunteers;

Resolution: Corrected

SERIOUSSAFETY416.7(l)Apr 13, 2023

Other than for school age children, sleeping and napping arrangements must be made in writing between the parent and the program. Such arrangements shall include: the area of the home where the child will nap; whether the child will nap on a cot, mat, bed or a crib; and how the napping child will be supervised, consistent with the requirements of section 416.8 of this Part.

Resolution: Corrected

SERIOUSSAFETY416.15(b)(22)(xv)Apr 13, 2023

The program must give the parent, at the time of admission of the child, a written policy statement including but not limited to: as applicable, written notification that there is a firearm, shotgun, rifle or ammunition on the premises.

Resolution: Corrected

SERIOUSHEALTH416.11(a)(2)Apr 13, 2023

The written medical statement from the health care provider must also state whether the child is a child with special health care needs and, if so, what special provisions, if any, will be necessary in order for the child to participate in child day care. When the written statement from the health care provider advises the day care program that the child being enrolled is a child with special health care needs, the day care program must work together with the parent and the child's health care provider to develop a reasonable health care plan for the child while the child is in the child care program. The health care plan for the child must also address how the day care program will obtain or develop any additional competencies that the caregivers will need to have in order to carry out the health care plan for the child.

Resolution: Corrected

SERIOUSHEALTH416.11(a)(1)Apr 13, 2023

No child may be accepted for care in a child care program unless the program has been furnished with a written statement signed by a health care provider verifying that the child is able to participate in child care and currently appears to be free from contagious or communicable diseases. A child's medical statement must have been completed within the 12 months preceding the date of enrollment.

Resolution: Corrected

SERIOUSSAFETY416.7(l)Apr 13, 2023

Other than for school age children, sleeping and napping arrangements must be made in writing between the parent and the program. Such arrangements shall include: the area of the home where the child will nap; whether the child will nap on a cot, mat, bed or a crib; and how the napping child will be supervised, consistent with the requirements of section 416.8 of this Part.

Resolution: Corrected

SERIOUSHEALTH416.11(a)(1)Apr 13, 2023

No child may be accepted for care in a child care program unless the program has been furnished with a written statement signed by a health care provider verifying that the child is able to participate in child care and currently appears to be free from contagious or communicable diseases. A child's medical statement must have been completed within the 12 months preceding the date of enrollment.

Resolution: Corrected

SERIOUSHEALTH416.11(a)(2)Apr 13, 2023

The written medical statement from the health care provider must also state whether the child is a child with special health care needs and, if so, what special provisions, if any, will be necessary in order for the child to participate in child day care. When the written statement from the health care provider advises the day care program that the child being enrolled is a child with special health care needs, the day care program must work together with the parent and the child's health care provider to develop a reasonable health care plan for the child while the child is in the child care program. The health care plan for the child must also address how the day care program will obtain or develop any additional competencies that the caregivers will need to have in order to carry out the health care plan for the child.

Resolution: Corrected

SERIOUSSAFETY416.15(b)(22)(xv)Apr 13, 2023

The program must give the parent, at the time of admission of the child, a written policy statement including but not limited to: as applicable, written notification that there is a firearm, shotgun, rifle or ammunition on the premises.

Resolution: Corrected

SERIOUSSAFETY416.7(l)Apr 13, 2023

Other than for school age children, sleeping and napping arrangements must be made in writing between the parent and the program. Such arrangements shall include: the area of the home where the child will nap; whether the child will nap on a cot, mat, bed or a crib; and how the napping child will be supervised, consistent with the requirements of section 416.8 of this Part.

Resolution: Corrected

SERIOUSSAFETY416.15(b)(22)(xv)Apr 13, 2023

The program must give the parent, at the time of admission of the child, a written policy statement including but not limited to: as applicable, written notification that there is a firearm, shotgun, rifle or ammunition on the premises.

Resolution: Corrected

SERIOUSHEALTH416.11(a)(2)Apr 13, 2023

The written medical statement from the health care provider must also state whether the child is a child with special health care needs and, if so, what special provisions, if any, will be necessary in order for the child to participate in child day care. When the written statement from the health care provider advises the day care program that the child being enrolled is a child with special health care needs, the day care program must work together with the parent and the child's health care provider to develop a reasonable health care plan for the child while the child is in the child care program. The health care plan for the child must also address how the day care program will obtain or develop any additional competencies that the caregivers will need to have in order to carry out the health care plan for the child.

Resolution: Corrected

SERIOUSHEALTH416.11(a)(1)Apr 13, 2023

No child may be accepted for care in a child care program unless the program has been furnished with a written statement signed by a health care provider verifying that the child is able to participate in child care and currently appears to be free from contagious or communicable diseases. A child's medical statement must have been completed within the 12 months preceding the date of enrollment.

Resolution: Corrected

SERIOUSSAFETY416.7(l)Apr 13, 2023

Other than for school age children, sleeping and napping arrangements must be made in writing between the parent and the program. Such arrangements shall include: the area of the home where the child will nap; whether the child will nap on a cot, mat, bed or a crib; and how the napping child will be supervised, consistent with the requirements of section 416.8 of this Part.

Resolution: Corrected

SERIOUSSAFETY416.15(b)(22)(xv)Apr 13, 2023

The program must give the parent, at the time of admission of the child, a written policy statement including but not limited to: as applicable, written notification that there is a firearm, shotgun, rifle or ammunition on the premises.

Resolution: Corrected

SERIOUSHEALTH416.11(a)(2)Apr 13, 2023

The written medical statement from the health care provider must also state whether the child is a child with special health care needs and, if so, what special provisions, if any, will be necessary in order for the child to participate in child day care. When the written statement from the health care provider advises the day care program that the child being enrolled is a child with special health care needs, the day care program must work together with the parent and the child's health care provider to develop a reasonable health care plan for the child while the child is in the child care program. The health care plan for the child must also address how the day care program will obtain or develop any additional competencies that the caregivers will need to have in order to carry out the health care plan for the child.

Resolution: Corrected

SERIOUSHEALTH416.11(a)(1)Apr 13, 2023

No child may be accepted for care in a child care program unless the program has been furnished with a written statement signed by a health care provider verifying that the child is able to participate in child care and currently appears to be free from contagious or communicable diseases. A child's medical statement must have been completed within the 12 months preceding the date of enrollment.

Resolution: Corrected

SERIOUSHEALTH416.11(a)(1)Apr 13, 2023

No child may be accepted for care in a child care program unless the program has been furnished with a written statement signed by a health care provider verifying that the child is able to participate in child care and currently appears to be free from contagious or communicable diseases. A child's medical statement must have been completed within the 12 months preceding the date of enrollment.

Resolution: Corrected

SERIOUSHEALTH416.11(a)(2)Apr 13, 2023

The written medical statement from the health care provider must also state whether the child is a child with special health care needs and, if so, what special provisions, if any, will be necessary in order for the child to participate in child day care. When the written statement from the health care provider advises the day care program that the child being enrolled is a child with special health care needs, the day care program must work together with the parent and the child's health care provider to develop a reasonable health care plan for the child while the child is in the child care program. The health care plan for the child must also address how the day care program will obtain or develop any additional competencies that the caregivers will need to have in order to carry out the health care plan for the child.

Resolution: Corrected

SERIOUSSAFETY416.15(b)(22)(xv)Apr 13, 2023

The program must give the parent, at the time of admission of the child, a written policy statement including but not limited to: as applicable, written notification that there is a firearm, shotgun, rifle or ammunition on the premises.

Resolution: Corrected

SERIOUSSAFETY416.7(l)Apr 13, 2023

Other than for school age children, sleeping and napping arrangements must be made in writing between the parent and the program. Such arrangements shall include: the area of the home where the child will nap; whether the child will nap on a cot, mat, bed or a crib; and how the napping child will be supervised, consistent with the requirements of section 416.8 of this Part.

Resolution: Corrected

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Frequently Asked Questions

What is Tender Hearts Inc.'s safety grade?

Tender Hearts Inc. has a safety grade of F (Poor) based on state inspection data. The composite score is 27.5 out of 100.

How many violations does Tender Hearts Inc. have?

Tender Hearts Inc. has 74 total violations on record, including 0 critical, 74 serious, and 0 minor.

When was Tender Hearts Inc. last inspected?

Tender Hearts Inc. was last inspected on March 6, 2026.

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