NCO HEAD START - UPPERLAKE

629 SECOND STREET, Upperlake, CA 95485LICENSED
A

Data Freshness & Provenance

Inspection coverage

4 inspections on record

Active providers

License status: LICENSED

Last refreshed

April 3, 2026

Latest inspection

March 6, 2025

Provenance

California licensing inspections and DaycareCheck scoring

Quick Facts

These facts are normalized from the official record so they can be quoted directly.

Updated April 3, 2026

Provider
NCO HEAD START - UPPERLAKE
License number
Not listed
Location
629 SECOND STREET, Upperlake, CA 95485
Status
LICENSED
Safety grade
A (Excellent), score 95.5/100
Inspection record
4 inspections, last inspected March 6, 2025
Provenance
Official state licensing inspections and DaycareCheck scoring. Last refreshed April 3, 2026.

Safety Scorecard

A
Excellent95.5 / 100
Health100/100
Safety85/100
Staffing100/100
Compliance100/100

3

Total Violations

Mar 6, 2025

Last Inspection

24

Capacity

Violation Timeline

Violations by month over the last 3 years, colored by severity.

All Violations (3)

SERIOUSSAFETY101700.3(b)(1)Type BComplaintAug 7, 2023

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25A required one-year inspection was made to the facility by Licensing Program Analysts (LPA), Sebastian Phouthavong. LPA met with Site Supervisor, Micah Hale. The facility file was reviewed prior to this visit. A review of the personnel report on file indicates that all facility staff have received criminal record and child abuse index clearances or exemptions. facility representative was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated. During today's inspection, the facility was in the process of getting ready for operation and plans to provide care later this month. The facility’s operating hours are 8:00am-3:00pm, Mondays – Friday and was toured inside and outside; the floor and yard plan submitted by the licensee were verified. Sign in/out records were reviewed and in compliance. Items which could pose a danger to children (such as detergents, cleaning compounds and medications) were observed to be inaccessible to children. There are no poisons in the facility, and none were observed during this inspection. LPA observed the toys, floors, desks and other equipment and surfaces are clean, toxic free, safe, and in good condition. There is uncontaminated drinking water available to children indoors and outdoors using via drinking fountain. The children's bathrooms are in safe and sanitary condition. The center’s isolation area for any child who becomes ill while in care is located in the staff office or parent room. LPA observed food prep areas are clean. Food is properly stored and refrigerated as needed. There was no contaminated food observed. Garbage cans containing solid waste have tight fitting lids. Menus are posted in the entry of the school. There is a working smoke detector, carbon monoxide detector and fire extinguisher in the facility. LPA observed the playground to be in the process of getting updated. There were no bodies of water observed on the site. No weapons are stored on site, and none were observed. Continued on LIC 809-C. SUPERVISORS NAME: Leslie Lepori LICENSING EVALUATOR NAME: Sebastian Phouthavong LICENSING EVALUATOR SIGNATURE: DATE: 08/07/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 08/07/2023 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04)Page: 1 of 2 FACILITY NAME: NCO HEAD START - UPPERLAKEFACILITY NUMBER: 173001847 VISIT DATE: 08/07/2023 NARRATIVE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Continued from LIC 809. LPA observed no children in care and observed 5 staff at the facility. At least one staff member present, Site Supervisor, during the inspection possessed current CPR and First Aid certifications, which expire 10/2024. 3 children’s records were reviewed at 9:55AM and contained complete and current information as required. 3 staff files were reviewed at 10:15AM and contained all records as required. LPA referred facility representative to the Department website for lead: Lead Toxicity Prevention and Water Testing Information. LPA discussed the safe sleep regulations with facility representative and discussed the Child Care Licensing Safe Sleep webpage at https://www.cdss.ca.gov/inforesources/child-care-licensing/public-information-and-resources/safe-sleep as an additional resource. LPA also informed facility representative of the importance of checking for recalled infant devices on the United States Consumer Product Safety Commission (CPSC) website at https://www.cpsc.gov/ and recommended they register all infant devices with the CPSC to be notified of any recalls on their purchased equipment. Incidental Medical Services (IMS) policy was discussed. For IMS information see PIN 22-02-CCP. When any IMS is provided, an updated Plan of Operation that includes IMS must be submitted to the Department. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice) or (800) 514-0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA are available at: https://www.ada.gov/resources/child-care-centers/. facility representative was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain child care by connecting them to child care

SERIOUSSAFETY101700.3(b)(1)ComplaintAug 7, 2023

Type B citation - potential risk if not corrected

SERIOUSSAFETY101700.3(b)(1)Type BComplaintAug 7, 2023

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25A required one-year inspection was made to the facility by Licensing Program Analysts (LPA), Sebastian Phouthavong. LPA met with Site Supervisor, Micah Hale. The facility file was reviewed prior to this visit. A review of the personnel report on file indicates that all facility staff have received criminal record and child abuse index clearances or exemptions. facility representative was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated. During today's inspection, the facility was in the process of getting ready for operation and plans to provide care later this month. The facility’s operating hours are 8:00am-3:00pm, Mondays – Friday and was toured inside and outside; the floor and yard plan submitted by the licensee were verified. Sign in/out records were reviewed and in compliance. Items which could pose a danger to children (such as detergents, cleaning compounds and medications) were observed to be inaccessible to children. There are no poisons in the facility, and none were observed during this inspection. LPA observed the toys, floors, desks and other equipment and surfaces are clean, toxic free, safe, and in good condition. There is uncontaminated drinking water available to children indoors and outdoors using via drinking fountain. The children's bathrooms are in safe and sanitary condition. The center’s isolation area for any child who becomes ill while in care is located in the staff office or parent room. LPA observed food prep areas are clean. Food is properly stored and refrigerated as needed. There was no contaminated food observed. Garbage cans containing solid waste have tight fitting lids. Menus are posted in the entry of the school. There is a working smoke detector, carbon monoxide detector and fire extinguisher in the facility. LPA observed the playground to be in the process of getting updated. There were no bodies of water observed on the site. No weapons are stored on site, and none were observed. Continued on LIC 809-C. SUPERVISORS NAME: Leslie Lepori LICENSING EVALUATOR NAME: Sebastian Phouthavong LICENSING EVALUATOR SIGNATURE: DATE: 08/07/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 08/07/2023 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04)Page: 1 of 2 FACILITY NAME: NCO HEAD START - UPPERLAKEFACILITY NUMBER: 173001847 VISIT DATE: 08/07/2023 NARRATIVE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Continued from LIC 809. LPA observed no children in care and observed 5 staff at the facility. At least one staff member present, Site Supervisor, during the inspection possessed current CPR and First Aid certifications, which expire 10/2024. 3 children’s records were reviewed at 9:55AM and contained complete and current information as required. 3 staff files were reviewed at 10:15AM and contained all records as required. LPA referred facility representative to the Department website for lead: Lead Toxicity Prevention and Water Testing Information. LPA discussed the safe sleep regulations with facility representative and discussed the Child Care Licensing Safe Sleep webpage at https://www.cdss.ca.gov/inforesources/child-care-licensing/public-information-and-resources/safe-sleep as an additional resource. LPA also informed facility representative of the importance of checking for recalled infant devices on the United States Consumer Product Safety Commission (CPSC) website at https://www.cpsc.gov/ and recommended they register all infant devices with the CPSC to be notified of any recalls on their purchased equipment. Incidental Medical Services (IMS) policy was discussed. For IMS information see PIN 22-02-CCP. When any IMS is provided, an updated Plan of Operation that includes IMS must be submitted to the Department. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice) or (800) 514-0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA are available at: https://www.ada.gov/resources/child-care-centers/. facility representative was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain child care by connecting them to child care

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Frequently Asked Questions

What is NCO HEAD START - UPPERLAKE's safety grade?

NCO HEAD START - UPPERLAKE has a safety grade of A (Excellent) based on state inspection data. The composite score is 95.5 out of 100.

How many violations does NCO HEAD START - UPPERLAKE have?

NCO HEAD START - UPPERLAKE has 3 total violations on record, including 0 critical, 3 serious, and 0 minor.

When was NCO HEAD START - UPPERLAKE last inspected?

NCO HEAD START - UPPERLAKE was last inspected on March 6, 2025.

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