OPTIONS SURROUND CARE-WASHINGTON

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25Licensing Program Analyst (LPA) Nolan Tcheng conducted an unannounced Case Management inspection to follow up on an incident reported to the Department on 10/27/2025. Upon arrival at 2:10pm, LPA met with Lead Teacher Claudia Arias, to whom the purpose of the inspection was explained. Also present was Education Supervisor Amber Cervantes. A tour of the facility was provided and census was taken. There were 22 children with 4 staff members. On 10/24/2025, an incident occurred where Child #1 had an outburst and began throwing things around the classroom. During the outburst, an item was thrown and hit another child in care. Staff present escorted children out of the classroom to further remove them from potential dangers, while another staff stayed with Child #1 till they were able to calm down. LPA conducted two interviews during today's inspection and had Staff #1 send email statements to LPA. During interview, Staff #1 stated that Child #1 does have an IEP and has had a history of outbursts similar to the one that occurred on 10/24/2025. The child often screams, cries, and throws things around them, using their body during their "big feelings." Staff #1 states that the outbursts happen during transition or when they hear certain words that trigger it. There was a Behavioral Specialist present to assist with Child #1. Specialist currently attends part time during the week. During today's inspection, Child #1 did have a brief outburst during transition time. Child #1 did scream before starting to throw items around the room. Staff present were able to start escorting the other children from the classroom while Education Supervisor Amber Cervantes assisted with redirecting and calming child down. Child was able to regulate, clean up from their previous activity, and rejoin the group for snack time.Per Staff #1, there have been recorded incidents that have occurred previously and discussions with parent has taken place. REPORT CONTINUES PAGE 1 of 2 NAME OF LICENSING PROGRAM MANAGER: Ana Chico NAME OF LICENSING PROGRAM ANALYST: Nolan Tcheng LICENSING PROGRAM ANALYST SIGNATURE: DATE: 11/05/2025 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 11/05/2025 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04)Page: 1 of 4 FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form. DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies: Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care. Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care. PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency. CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all c

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25Licensing Program Analyst (LPA) Nolan Tcheng conducted an unannounced Case Management inspection to follow up on an incident reported to the Department on 10/27/2025. Upon arrival at 2:10pm, LPA met with Lead Teacher Claudia Arias, to whom the purpose of the inspection was explained. Also present was Education Supervisor Amber Cervantes. A tour of the facility was provided and census was taken. There were 22 children with 4 staff members. On 10/24/2025, an incident occurred where Child #1 had an outburst and began throwing things around the classroom. During the outburst, an item was thrown and hit another child in care. Staff present escorted children out of the classroom to further remove them from potential dangers, while another staff stayed with Child #1 till they were able to calm down. LPA conducted two interviews during today's inspection and had Staff #1 send email statements to LPA. During interview, Staff #1 stated that Child #1 does have an IEP and has had a history of outbursts similar to the one that occurred on 10/24/2025. The child often screams, cries, and throws things around them, using their body during their "big feelings." Staff #1 states that the outbursts happen during transition or when they hear certain words that trigger it. There was a Behavioral Specialist present to assist with Child #1. Specialist currently attends part time during the week. During today's inspection, Child #1 did have a brief outburst during transition time. Child #1 did scream before starting to throw items around the room. Staff present were able to start escorting the other children from the classroom while Education Supervisor Amber Cervantes assisted with redirecting and calming child down. Child was able to regulate, clean up from their previous activity, and rejoin the group for snack time.Per Staff #1, there have been recorded incidents that have occurred previously and discussions with parent has taken place. REPORT CONTINUES PAGE 1 of 2 NAME OF LICENSING PROGRAM MANAGER: Ana Chico NAME OF LICENSING PROGRAM ANALYST: Nolan Tcheng LICENSING PROGRAM ANALYST SIGNATURE: DATE: 11/05/2025 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 11/05/2025 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04)Page: 1 of 4 FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form. DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies: Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care. Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care. PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency. CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all c

Type A citation - immediate risk to health, safety, or personal rights

Type B citation - potential risk if not corrected

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25Licensing Program Analyst (LPA) Nolan Tcheng conducted an unannounced Case Management inspection to follow up on an incident reported to the Department on 10/27/2025. Upon arrival at 2:10pm, LPA met with Lead Teacher Claudia Arias, to whom the purpose of the inspection was explained. Also present was Education Supervisor Amber Cervantes. A tour of the facility was provided and census was taken. There were 22 children with 4 staff members. On 10/24/2025, an incident occurred where Child #1 had an outburst and began throwing things around the classroom. During the outburst, an item was thrown and hit another child in care. Staff present escorted children out of the classroom to further remove them from potential dangers, while another staff stayed with Child #1 till they were able to calm down. LPA conducted two interviews during today's inspection and had Staff #1 send email statements to LPA. During interview, Staff #1 stated that Child #1 does have an IEP and has had a history of outbursts similar to the one that occurred on 10/24/2025. The child often screams, cries, and throws things around them, using their body during their "big feelings." Staff #1 states that the outbursts happen during transition or when they hear certain words that trigger it. There was a Behavioral Specialist present to assist with Child #1. Specialist currently attends part time during the week. During today's inspection, Child #1 did have a brief outburst during transition time. Child #1 did scream before starting to throw items around the room. Staff present were able to start escorting the other children from the classroom while Education Supervisor Amber Cervantes assisted with redirecting and calming child down. Child was able to regulate, clean up from their previous activity, and rejoin the group for snack time.Per Staff #1, there have been recorded incidents that have occurred previously and discussions with parent has taken place. REPORT CONTINUES PAGE 1 of 2 NAME OF LICENSING PROGRAM MANAGER: Ana Chico NAME OF LICENSING PROGRAM ANALYST: Nolan Tcheng LICENSING PROGRAM ANALYST SIGNATURE: DATE: 11/05/2025 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 11/05/2025 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04)Page: 1 of 4 FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form. DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies: Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care. Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care. PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency. CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all c

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25Licensing Program Analyst (LPA) Nolan Tcheng conducted an unannounced Case Management inspection to follow up on an incident reported to the Department on 10/27/2025. Upon arrival at 2:10pm, LPA met with Lead Teacher Claudia Arias, to whom the purpose of the inspection was explained. Also present was Education Supervisor Amber Cervantes. A tour of the facility was provided and census was taken. There were 22 children with 4 staff members. On 10/24/2025, an incident occurred where Child #1 had an outburst and began throwing things around the classroom. During the outburst, an item was thrown and hit another child in care. Staff present escorted children out of the classroom to further remove them from potential dangers, while another staff stayed with Child #1 till they were able to calm down. LPA conducted two interviews during today's inspection and had Staff #1 send email statements to LPA. During interview, Staff #1 stated that Child #1 does have an IEP and has had a history of outbursts similar to the one that occurred on 10/24/2025. The child often screams, cries, and throws things around them, using their body during their "big feelings." Staff #1 states that the outbursts happen during transition or when they hear certain words that trigger it. There was a Behavioral Specialist present to assist with Child #1. Specialist currently attends part time during the week. During today's inspection, Child #1 did have a brief outburst during transition time. Child #1 did scream before starting to throw items around the room. Staff present were able to start escorting the other children from the classroom while Education Supervisor Amber Cervantes assisted with redirecting and calming child down. Child was able to regulate, clean up from their previous activity, and rejoin the group for snack time.Per Staff #1, there have been recorded incidents that have occurred previously and discussions with parent has taken place. REPORT CONTINUES PAGE 1 of 2 NAME OF LICENSING PROGRAM MANAGER: Ana Chico NAME OF LICENSING PROGRAM ANALYST: Nolan Tcheng LICENSING PROGRAM ANALYST SIGNATURE: DATE: 11/05/2025 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 11/05/2025 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04)Page: 1 of 4 FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form. DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies: Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care. Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care. PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency. CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all c