PHOEBE A. HEARST PRESCHOOL LEARNING CENTER

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25On 10/15/2025, at approximately 11:15AM, Licensing Program Analyst (LPA) Jonathan Tse conducted an unannounced case management visit at the facility. LPA met with Director, Irene Byrne, and explained the purpose of the visit. Present during the visit was Director, 17 staff members, and 75 preschool age children. The facility is in compliance with staffing and ratio requirements on this day. The facility self-reported an incident that occurred on 10/2/2025, where a staff member (S1) was observed to be inappropriately handling a child (C1). S1 was roughly holding C1's arm to move them. This incident was observed by a parent and reported to the facility. Parents were notified the same day, and S1 was sent home after the incident occurred. The facility took immediate action and initiated corrective action with S1. S1's employment has been terminated. The facility reported the incident the same day it occurred. The facility is in compliance with reporting requirements. Documentation of write-ups and incidents are maintained, and copies were provided to LPA during the visit. The facility has taken appropriate action to address the incident and has remained in compliance with reporting requirements. LPA informed Director that a deficiency would be cited and cleared the same day of the visit. See LIC809-D for deficiency cited and cleared today regarding children's personal rights. A letter of deficiencies cleared was provided. Appeal rights were provided and explained. A notice of site visit was provided and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director, Irene Byrne. NAME OF LICENSING PROGRAM MANAGER: Ali Zebila NAME OF LICENSING PROGRAM ANALYST: Jonathan Tse LICENSING PROGRAM ANALYST SIGNATURE: DATE: 10/15/2025 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 10/15/2025 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04)Page: 1 of 3 FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form. DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies: Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care. Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care. PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency. CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given. CIVIL PENALTIES

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25On 10/15/2025, at approximately 11:15AM, Licensing Program Analyst (LPA) Jonathan Tse conducted an unannounced case management visit at the facility. LPA met with Director, Irene Byrne, and explained the purpose of the visit. Present during the visit was Director, 17 staff members, and 75 preschool age children. The facility is in compliance with staffing and ratio requirements on this day. The facility self-reported an incident that occurred on 10/2/2025, where a staff member (S1) was observed to be inappropriately handling a child (C1). S1 was roughly holding C1's arm to move them. This incident was observed by a parent and reported to the facility. Parents were notified the same day, and S1 was sent home after the incident occurred. The facility took immediate action and initiated corrective action with S1. S1's employment has been terminated. The facility reported the incident the same day it occurred. The facility is in compliance with reporting requirements. Documentation of write-ups and incidents are maintained, and copies were provided to LPA during the visit. The facility has taken appropriate action to address the incident and has remained in compliance with reporting requirements. LPA informed Director that a deficiency would be cited and cleared the same day of the visit. See LIC809-D for deficiency cited and cleared today regarding children's personal rights. A letter of deficiencies cleared was provided. Appeal rights were provided and explained. A notice of site visit was provided and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director, Irene Byrne. NAME OF LICENSING PROGRAM MANAGER: Ali Zebila NAME OF LICENSING PROGRAM ANALYST: Jonathan Tse LICENSING PROGRAM ANALYST SIGNATURE: DATE: 10/15/2025 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 10/15/2025 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04)Page: 1 of 3 FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form. DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies: Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care. Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care. PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency. CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given. CIVIL PENALTIES

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25On 10/15/2025, at approximately 11:15AM, Licensing Program Analyst (LPA) Jonathan Tse conducted an unannounced case management visit at the facility. LPA met with Director, Irene Byrne, and explained the purpose of the visit. Present during the visit was Director, 17 staff members, and 75 preschool age children. The facility is in compliance with staffing and ratio requirements on this day. The facility self-reported an incident that occurred on 10/2/2025, where a staff member (S1) was observed to be inappropriately handling a child (C1). S1 was roughly holding C1's arm to move them. This incident was observed by a parent and reported to the facility. Parents were notified the same day, and S1 was sent home after the incident occurred. The facility took immediate action and initiated corrective action with S1. S1's employment has been terminated. The facility reported the incident the same day it occurred. The facility is in compliance with reporting requirements. Documentation of write-ups and incidents are maintained, and copies were provided to LPA during the visit. The facility has taken appropriate action to address the incident and has remained in compliance with reporting requirements. LPA informed Director that a deficiency would be cited and cleared the same day of the visit. See LIC809-D for deficiency cited and cleared today regarding children's personal rights. A letter of deficiencies cleared was provided. Appeal rights were provided and explained. A notice of site visit was provided and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director, Irene Byrne. NAME OF LICENSING PROGRAM MANAGER: Ali Zebila NAME OF LICENSING PROGRAM ANALYST: Jonathan Tse LICENSING PROGRAM ANALYST SIGNATURE: DATE: 10/15/2025 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 10/15/2025 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04)Page: 1 of 3 FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form. DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies: Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care. Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care. PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency. CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given. CIVIL PENALTIES

Type B citation - potential risk if not corrected

Type B citation - potential risk if not corrected

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25On 10/15/2025, at approximately 11:15AM, Licensing Program Analyst (LPA) Jonathan Tse conducted an unannounced case management visit at the facility. LPA met with Director, Irene Byrne, and explained the purpose of the visit. Present during the visit was Director, 17 staff members, and 75 preschool age children. The facility is in compliance with staffing and ratio requirements on this day. The facility self-reported an incident that occurred on 10/2/2025, where a staff member (S1) was observed to be inappropriately handling a child (C1). S1 was roughly holding C1's arm to move them. This incident was observed by a parent and reported to the facility. Parents were notified the same day, and S1 was sent home after the incident occurred. The facility took immediate action and initiated corrective action with S1. S1's employment has been terminated. The facility reported the incident the same day it occurred. The facility is in compliance with reporting requirements. Documentation of write-ups and incidents are maintained, and copies were provided to LPA during the visit. The facility has taken appropriate action to address the incident and has remained in compliance with reporting requirements. LPA informed Director that a deficiency would be cited and cleared the same day of the visit. See LIC809-D for deficiency cited and cleared today regarding children's personal rights. A letter of deficiencies cleared was provided. Appeal rights were provided and explained. A notice of site visit was provided and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director, Irene Byrne. NAME OF LICENSING PROGRAM MANAGER: Ali Zebila NAME OF LICENSING PROGRAM ANALYST: Jonathan Tse LICENSING PROGRAM ANALYST SIGNATURE: DATE: 10/15/2025 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 10/15/2025 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04)Page: 1 of 3 FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form. DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies: Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care. Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care. PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency. CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given. CIVIL PENALTIES