KINDERCARE LEARNING CENTER

Type A citation from complaint investigation - immediate risk

Type A citation - immediate risk to health, safety, or personal rights

(2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following:

(2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following:

(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: (12) Tuberculosis test documents as specified in Section 101216(g).

Type B citation - potential risk if not corrected

Type B citation - potential risk if not corrected

(2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following:

(2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following:

(f) At least one staff member who is trained in pediatric cardiopulmonary resuscitation and pediatric first aid pursuant to Health and Safety Code Section 1596.866 shall be present when children are at the child care center or offsite for center activities.

(1) Commencing September 1, 2016, a person shall not be employed or volunteer at a day care center if he or she has not been immunized against influenza, pertussis, and measles. Each employee and volunteer shall receive an influenza vaccination between August 1 and December 1 of each year.

(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: (12) Tuberculosis test documents as specified in Section 101216(g).

(b) The name of the child care center director, and any fully qualified teacher(s) designated to act in the child care center director's absence, shall be reported to the Department within 10 days of a change of child care center director or designee(s).

(b) The name of the child care center director, and any fully qualified teacher(s) designated to act in the child care center director's absence, shall be reported to the Department within 10 days of a change of child care center director or designee(s).

(f) At least one staff member who is trained in pediatric cardiopulmonary resuscitation and pediatric first aid pursuant to Health and Safety Code Section 1596.866 shall be present when children are at the child care center or offsite for center activities.

(1) The center shall give each authorized representative a copy of the Personal Rights form (LIC 613A [9/96]).

(1) The center shall give each authorized representative a copy of the Personal Rights form (LIC 613A [9/96]).

(1) The center shall give each authorized representative a copy of the Personal Rights form (LIC 613A [9/96]).

(2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following:

Type A citation - immediate risk to health, safety, or personal rights

Type B citation - potential risk if not corrected

Type B citation - potential risk if not corrected

Type B citation - potential risk if not corrected

Type B citation - potential risk if not corrected

Type B citation - potential risk if not corrected

(1) Commencing September 1, 2016, a person shall not be employed or volunteer at a day care center if he or she has not been immunized against influenza, pertussis, and measles. Each employee and volunteer shall receive an influenza vaccination between August 1 and December 1 of each year.

(2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following:

(1) The center shall give each authorized representative a copy of the Personal Rights form (LIC 613A [9/96]).

Type A citation from complaint investigation - immediate risk

Type B citation from complaint investigation - potential risk if not corrected

Type B citation from complaint investigation - potential risk if not corrected

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on the information provided, LPA was unable to corroborate the above-mentioned allegations. Therefore, the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes. An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This is an official report of an unannounced visit/investigation of a complaint received in our office on 02/10/2023 and conducted by Evaluator Loyce Phillips PUBLICCOMPLAINT CONTROL NUMBER: 58-CC-20230210151006 FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:197403593 ADMINISTRATOR:JENI BROMBEREKFACILITY TYPE: 850 ADDRESS:17730 RINALDITELEPHONE: (818) 363-8442 CITY:GRANADA HILLSSTATE: CAZIP CODE:91344 CAPACITY:96CENSUS: 67DATE: 04/26/2023 UNANNOUNCEDTIME BEGAN: 02:00 PM MET WITH:Thania Garcia, DirectorTIME COMPLETED:03:30 PM ALLEGATION(S): 1 2 3 4 5 6 7 8 9Allegation: #2: Reporting requirements staff did not report incident(s) involving child in care. INVESTIGATION FINDINGS: 1 2 3 4 5 6 7 8 9 10 11 12 13On 4/26/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA met with Director,Thania Garcia and toured the facility. LPA observed 67 napping preschool children and 6 staff. During this investigation, LPA toured the facility, interview staff, children, and parents. LPA also obtained documents, conducted file reviews and documented observations. LPA interviewed children in care. Children did not express any issues or concerns regarding the facility. During parent interviews, parents disclosed, they were satisfied with the level of care provided at the facility and did not express any concerns. During record review, LPA did not observed an injury or ouch report in child's file (C1). In addition, staff failed to notify the Department by telephone regarding incident involving a child that required medical attention. 9099-C SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This report must be available at Child Care and Group Home facilities for public review for 3 years. FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 VISIT DATE: 04/26/2023 NARRATIVE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on record review, it has been determined that staff did not report incident(s) involving child in care is deemed Substantiated. Substantiated finding mean that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes (9099D). An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 DEFICIENCY INFORMATION FOR THIS PAGE:VISIT DATE: 04/26/2023 Deficiency Type POC Due Date / Section NumberDEFICIENCIESPLAN OF CORRECTIONS(POCs) Type B 05/05/2023 Section Cited CCR 101212(a)(d)(1)(B)1 2 3 4 5 6 7101212 Reporting Requirements (a) Each licensee or applicant shall furnish to the Department reports...(d)Upon the occurrence, during the operation....(1) Events reported shall include the following: (B) Any injury to any child that requires medical treatment. This requirement was not met as evidence by:1 2 3 4 5 6 7Director will view the Child Care Reporting Requirements video and provide a document regarding what you learned from the video. Licensee will send informat

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on the information provided, LPA was unable to corroborate the above-mentioned allegations. Therefore, the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes. An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This is an official report of an unannounced visit/investigation of a complaint received in our office on 02/10/2023 and conducted by Evaluator Loyce Phillips PUBLICCOMPLAINT CONTROL NUMBER: 58-CC-20230210151006 FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:197403593 ADMINISTRATOR:JENI BROMBEREKFACILITY TYPE: 850 ADDRESS:17730 RINALDITELEPHONE: (818) 363-8442 CITY:GRANADA HILLSSTATE: CAZIP CODE:91344 CAPACITY:96CENSUS: 67DATE: 04/26/2023 UNANNOUNCEDTIME BEGAN: 02:00 PM MET WITH:Thania Garcia, DirectorTIME COMPLETED:03:30 PM ALLEGATION(S): 1 2 3 4 5 6 7 8 9Allegation: #2: Reporting requirements staff did not report incident(s) involving child in care. INVESTIGATION FINDINGS: 1 2 3 4 5 6 7 8 9 10 11 12 13On 4/26/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA met with Director,Thania Garcia and toured the facility. LPA observed 67 napping preschool children and 6 staff. During this investigation, LPA toured the facility, interview staff, children, and parents. LPA also obtained documents, conducted file reviews and documented observations. LPA interviewed children in care. Children did not express any issues or concerns regarding the facility. During parent interviews, parents disclosed, they were satisfied with the level of care provided at the facility and did not express any concerns. During record review, LPA did not observed an injury or ouch report in child's file (C1). In addition, staff failed to notify the Department by telephone regarding incident involving a child that required medical attention. 9099-C SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This report must be available at Child Care and Group Home facilities for public review for 3 years. FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 VISIT DATE: 04/26/2023 NARRATIVE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on record review, it has been determined that staff did not report incident(s) involving child in care is deemed Substantiated. Substantiated finding mean that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes (9099D). An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 DEFICIENCY INFORMATION FOR THIS PAGE:VISIT DATE: 04/26/2023 Deficiency Type POC Due Date / Section NumberDEFICIENCIESPLAN OF CORRECTIONS(POCs) Type B 05/05/2023 Section Cited CCR 101212(a)(d)(1)(B)1 2 3 4 5 6 7101212 Reporting Requirements (a) Each licensee or applicant shall furnish to the Department reports...(d)Upon the occurrence, during the operation....(1) Events reported shall include the following: (B) Any injury to any child that requires medical treatment. This requirement was not met as evidence by:1 2 3 4 5 6 7Director will view the Child Care Reporting Requirements video and provide a document regarding what you learned from the video. Licensee will send informat

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on the information provided, LPA was unable to corroborate the above-mentioned allegations. Therefore, the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes. An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This is an official report of an unannounced visit/investigation of a complaint received in our office on 02/10/2023 and conducted by Evaluator Loyce Phillips PUBLICCOMPLAINT CONTROL NUMBER: 58-CC-20230210151006 FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:197403593 ADMINISTRATOR:JENI BROMBEREKFACILITY TYPE: 850 ADDRESS:17730 RINALDITELEPHONE: (818) 363-8442 CITY:GRANADA HILLSSTATE: CAZIP CODE:91344 CAPACITY:96CENSUS: 67DATE: 04/26/2023 UNANNOUNCEDTIME BEGAN: 02:00 PM MET WITH:Thania Garcia, DirectorTIME COMPLETED:03:30 PM ALLEGATION(S): 1 2 3 4 5 6 7 8 9Allegation: #2: Reporting requirements staff did not report incident(s) involving child in care. INVESTIGATION FINDINGS: 1 2 3 4 5 6 7 8 9 10 11 12 13On 4/26/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA met with Director,Thania Garcia and toured the facility. LPA observed 67 napping preschool children and 6 staff. During this investigation, LPA toured the facility, interview staff, children, and parents. LPA also obtained documents, conducted file reviews and documented observations. LPA interviewed children in care. Children did not express any issues or concerns regarding the facility. During parent interviews, parents disclosed, they were satisfied with the level of care provided at the facility and did not express any concerns. During record review, LPA did not observed an injury or ouch report in child's file (C1). In addition, staff failed to notify the Department by telephone regarding incident involving a child that required medical attention. 9099-C SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This report must be available at Child Care and Group Home facilities for public review for 3 years. FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 VISIT DATE: 04/26/2023 NARRATIVE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on record review, it has been determined that staff did not report incident(s) involving child in care is deemed Substantiated. Substantiated finding mean that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes (9099D). An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 DEFICIENCY INFORMATION FOR THIS PAGE:VISIT DATE: 04/26/2023 Deficiency Type POC Due Date / Section NumberDEFICIENCIESPLAN OF CORRECTIONS(POCs) Type B 05/05/2023 Section Cited CCR 101212(a)(d)(1)(B)1 2 3 4 5 6 7101212 Reporting Requirements (a) Each licensee or applicant shall furnish to the Department reports...(d)Upon the occurrence, during the operation....(1) Events reported shall include the following: (B) Any injury to any child that requires medical treatment. This requirement was not met as evidence by:1 2 3 4 5 6 7Director will view the Child Care Reporting Requirements video and provide a document regarding what you learned from the video. Licensee will send informat

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on the information provided, LPA was unable to corroborate the above-mentioned allegations. Therefore, the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes. An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This is an official report of an unannounced visit/investigation of a complaint received in our office on 02/10/2023 and conducted by Evaluator Loyce Phillips PUBLICCOMPLAINT CONTROL NUMBER: 58-CC-20230210151006 FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:197403593 ADMINISTRATOR:JENI BROMBEREKFACILITY TYPE: 850 ADDRESS:17730 RINALDITELEPHONE: (818) 363-8442 CITY:GRANADA HILLSSTATE: CAZIP CODE:91344 CAPACITY:96CENSUS: 67DATE: 04/26/2023 UNANNOUNCEDTIME BEGAN: 02:00 PM MET WITH:Thania Garcia, DirectorTIME COMPLETED:03:30 PM ALLEGATION(S): 1 2 3 4 5 6 7 8 9Allegation: #2: Reporting requirements staff did not report incident(s) involving child in care. INVESTIGATION FINDINGS: 1 2 3 4 5 6 7 8 9 10 11 12 13On 4/26/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA met with Director,Thania Garcia and toured the facility. LPA observed 67 napping preschool children and 6 staff. During this investigation, LPA toured the facility, interview staff, children, and parents. LPA also obtained documents, conducted file reviews and documented observations. LPA interviewed children in care. Children did not express any issues or concerns regarding the facility. During parent interviews, parents disclosed, they were satisfied with the level of care provided at the facility and did not express any concerns. During record review, LPA did not observed an injury or ouch report in child's file (C1). In addition, staff failed to notify the Department by telephone regarding incident involving a child that required medical attention. 9099-C SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This report must be available at Child Care and Group Home facilities for public review for 3 years. FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 VISIT DATE: 04/26/2023 NARRATIVE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on record review, it has been determined that staff did not report incident(s) involving child in care is deemed Substantiated. Substantiated finding mean that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes (9099D). An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 DEFICIENCY INFORMATION FOR THIS PAGE:VISIT DATE: 04/26/2023 Deficiency Type POC Due Date / Section NumberDEFICIENCIESPLAN OF CORRECTIONS(POCs) Type B 05/05/2023 Section Cited CCR 101212(a)(d)(1)(B)1 2 3 4 5 6 7101212 Reporting Requirements (a) Each licensee or applicant shall furnish to the Department reports...(d)Upon the occurrence, during the operation....(1) Events reported shall include the following: (B) Any injury to any child that requires medical treatment. This requirement was not met as evidence by:1 2 3 4 5 6 7Director will view the Child Care Reporting Requirements video and provide a document regarding what you learned from the video. Licensee will send informat

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on the information provided, LPA was unable to corroborate the above-mentioned allegations. Therefore, the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes. An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This is an official report of an unannounced visit/investigation of a complaint received in our office on 02/10/2023 and conducted by Evaluator Loyce Phillips PUBLICCOMPLAINT CONTROL NUMBER: 58-CC-20230210151006 FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:197403593 ADMINISTRATOR:JENI BROMBEREKFACILITY TYPE: 850 ADDRESS:17730 RINALDITELEPHONE: (818) 363-8442 CITY:GRANADA HILLSSTATE: CAZIP CODE:91344 CAPACITY:96CENSUS: 67DATE: 04/26/2023 UNANNOUNCEDTIME BEGAN: 02:00 PM MET WITH:Thania Garcia, DirectorTIME COMPLETED:03:30 PM ALLEGATION(S): 1 2 3 4 5 6 7 8 9Allegation: #2: Reporting requirements staff did not report incident(s) involving child in care. INVESTIGATION FINDINGS: 1 2 3 4 5 6 7 8 9 10 11 12 13On 4/26/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA met with Director,Thania Garcia and toured the facility. LPA observed 67 napping preschool children and 6 staff. During this investigation, LPA toured the facility, interview staff, children, and parents. LPA also obtained documents, conducted file reviews and documented observations. LPA interviewed children in care. Children did not express any issues or concerns regarding the facility. During parent interviews, parents disclosed, they were satisfied with the level of care provided at the facility and did not express any concerns. During record review, LPA did not observed an injury or ouch report in child's file (C1). In addition, staff failed to notify the Department by telephone regarding incident involving a child that required medical attention. 9099-C SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This report must be available at Child Care and Group Home facilities for public review for 3 years. FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 VISIT DATE: 04/26/2023 NARRATIVE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on record review, it has been determined that staff did not report incident(s) involving child in care is deemed Substantiated. Substantiated finding mean that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes (9099D). An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 DEFICIENCY INFORMATION FOR THIS PAGE:VISIT DATE: 04/26/2023 Deficiency Type POC Due Date / Section NumberDEFICIENCIESPLAN OF CORRECTIONS(POCs) Type B 05/05/2023 Section Cited CCR 101212(a)(d)(1)(B)1 2 3 4 5 6 7101212 Reporting Requirements (a) Each licensee or applicant shall furnish to the Department reports...(d)Upon the occurrence, during the operation....(1) Events reported shall include the following: (B) Any injury to any child that requires medical treatment. This requirement was not met as evidence by:1 2 3 4 5 6 7Director will view the Child Care Reporting Requirements video and provide a document regarding what you learned from the video. Licensee will send informat

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on the information provided, LPA was unable to corroborate the above-mentioned allegations. Therefore, the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes. An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This is an official report of an unannounced visit/investigation of a complaint received in our office on 02/10/2023 and conducted by Evaluator Loyce Phillips PUBLICCOMPLAINT CONTROL NUMBER: 58-CC-20230210151006 FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:197403593 ADMINISTRATOR:JENI BROMBEREKFACILITY TYPE: 850 ADDRESS:17730 RINALDITELEPHONE: (818) 363-8442 CITY:GRANADA HILLSSTATE: CAZIP CODE:91344 CAPACITY:96CENSUS: 67DATE: 04/26/2023 UNANNOUNCEDTIME BEGAN: 02:00 PM MET WITH:Thania Garcia, DirectorTIME COMPLETED:03:30 PM ALLEGATION(S): 1 2 3 4 5 6 7 8 9Allegation: #2: Reporting requirements staff did not report incident(s) involving child in care. INVESTIGATION FINDINGS: 1 2 3 4 5 6 7 8 9 10 11 12 13On 4/26/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA met with Director,Thania Garcia and toured the facility. LPA observed 67 napping preschool children and 6 staff. During this investigation, LPA toured the facility, interview staff, children, and parents. LPA also obtained documents, conducted file reviews and documented observations. LPA interviewed children in care. Children did not express any issues or concerns regarding the facility. During parent interviews, parents disclosed, they were satisfied with the level of care provided at the facility and did not express any concerns. During record review, LPA did not observed an injury or ouch report in child's file (C1). In addition, staff failed to notify the Department by telephone regarding incident involving a child that required medical attention. 9099-C SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This report must be available at Child Care and Group Home facilities for public review for 3 years. FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 VISIT DATE: 04/26/2023 NARRATIVE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on record review, it has been determined that staff did not report incident(s) involving child in care is deemed Substantiated. Substantiated finding mean that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes (9099D). An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 DEFICIENCY INFORMATION FOR THIS PAGE:VISIT DATE: 04/26/2023 Deficiency Type POC Due Date / Section NumberDEFICIENCIESPLAN OF CORRECTIONS(POCs) Type B 05/05/2023 Section Cited CCR 101212(a)(d)(1)(B)1 2 3 4 5 6 7101212 Reporting Requirements (a) Each licensee or applicant shall furnish to the Department reports...(d)Upon the occurrence, during the operation....(1) Events reported shall include the following: (B) Any injury to any child that requires medical treatment. This requirement was not met as evidence by:1 2 3 4 5 6 7Director will view the Child Care Reporting Requirements video and provide a document regarding what you learned from the video. Licensee will send informat

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on the information provided, LPA was unable to corroborate the above-mentioned allegations. Therefore, the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes. An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This is an official report of an unannounced visit/investigation of a complaint received in our office on 02/10/2023 and conducted by Evaluator Loyce Phillips PUBLICCOMPLAINT CONTROL NUMBER: 58-CC-20230210151006 FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:197403593 ADMINISTRATOR:JENI BROMBEREKFACILITY TYPE: 850 ADDRESS:17730 RINALDITELEPHONE: (818) 363-8442 CITY:GRANADA HILLSSTATE: CAZIP CODE:91344 CAPACITY:96CENSUS: 67DATE: 04/26/2023 UNANNOUNCEDTIME BEGAN: 02:00 PM MET WITH:Thania Garcia, DirectorTIME COMPLETED:03:30 PM ALLEGATION(S): 1 2 3 4 5 6 7 8 9Allegation: #2: Reporting requirements staff did not report incident(s) involving child in care. INVESTIGATION FINDINGS: 1 2 3 4 5 6 7 8 9 10 11 12 13On 4/26/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA met with Director,Thania Garcia and toured the facility. LPA observed 67 napping preschool children and 6 staff. During this investigation, LPA toured the facility, interview staff, children, and parents. LPA also obtained documents, conducted file reviews and documented observations. LPA interviewed children in care. Children did not express any issues or concerns regarding the facility. During parent interviews, parents disclosed, they were satisfied with the level of care provided at the facility and did not express any concerns. During record review, LPA did not observed an injury or ouch report in child's file (C1). In addition, staff failed to notify the Department by telephone regarding incident involving a child that required medical attention. 9099-C SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This report must be available at Child Care and Group Home facilities for public review for 3 years. FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 VISIT DATE: 04/26/2023 NARRATIVE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on record review, it has been determined that staff did not report incident(s) involving child in care is deemed Substantiated. Substantiated finding mean that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes (9099D). An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 DEFICIENCY INFORMATION FOR THIS PAGE:VISIT DATE: 04/26/2023 Deficiency Type POC Due Date / Section NumberDEFICIENCIESPLAN OF CORRECTIONS(POCs) Type B 05/05/2023 Section Cited CCR 101212(a)(d)(1)(B)1 2 3 4 5 6 7101212 Reporting Requirements (a) Each licensee or applicant shall furnish to the Department reports...(d)Upon the occurrence, during the operation....(1) Events reported shall include the following: (B) Any injury to any child that requires medical treatment. This requirement was not met as evidence by:1 2 3 4 5 6 7Director will view the Child Care Reporting Requirements video and provide a document regarding what you learned from the video. Licensee will send informat

Type B citation - potential risk if not corrected

Type B citation - potential risk if not corrected

Type B citation - potential risk if not corrected

Type B citation - potential risk if not corrected

Type B citation - potential risk if not corrected

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on the information provided, LPA was unable to corroborate the above-mentioned allegations. Therefore, the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes. An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This is an official report of an unannounced visit/investigation of a complaint received in our office on 02/10/2023 and conducted by Evaluator Loyce Phillips PUBLICCOMPLAINT CONTROL NUMBER: 58-CC-20230210151006 FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:197403593 ADMINISTRATOR:JENI BROMBEREKFACILITY TYPE: 850 ADDRESS:17730 RINALDITELEPHONE: (818) 363-8442 CITY:GRANADA HILLSSTATE: CAZIP CODE:91344 CAPACITY:96CENSUS: 67DATE: 04/26/2023 UNANNOUNCEDTIME BEGAN: 02:00 PM MET WITH:Thania Garcia, DirectorTIME COMPLETED:03:30 PM ALLEGATION(S): 1 2 3 4 5 6 7 8 9Allegation: #2: Reporting requirements staff did not report incident(s) involving child in care. INVESTIGATION FINDINGS: 1 2 3 4 5 6 7 8 9 10 11 12 13On 4/26/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA met with Director,Thania Garcia and toured the facility. LPA observed 67 napping preschool children and 6 staff. During this investigation, LPA toured the facility, interview staff, children, and parents. LPA also obtained documents, conducted file reviews and documented observations. LPA interviewed children in care. Children did not express any issues or concerns regarding the facility. During parent interviews, parents disclosed, they were satisfied with the level of care provided at the facility and did not express any concerns. During record review, LPA did not observed an injury or ouch report in child's file (C1). In addition, staff failed to notify the Department by telephone regarding incident involving a child that required medical attention. 9099-C SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This report must be available at Child Care and Group Home facilities for public review for 3 years. FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 VISIT DATE: 04/26/2023 NARRATIVE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on record review, it has been determined that staff did not report incident(s) involving child in care is deemed Substantiated. Substantiated finding mean that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes (9099D). An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 DEFICIENCY INFORMATION FOR THIS PAGE:VISIT DATE: 04/26/2023 Deficiency Type POC Due Date / Section NumberDEFICIENCIESPLAN OF CORRECTIONS(POCs) Type B 05/05/2023 Section Cited CCR 101212(a)(d)(1)(B)1 2 3 4 5 6 7101212 Reporting Requirements (a) Each licensee or applicant shall furnish to the Department reports...(d)Upon the occurrence, during the operation....(1) Events reported shall include the following: (B) Any injury to any child that requires medical treatment. This requirement was not met as evidence by:1 2 3 4 5 6 7Director will view the Child Care Reporting Requirements video and provide a document regarding what you learned from the video. Licensee will send informat

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on the information provided, LPA was unable to corroborate the above-mentioned allegations. Therefore, the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes. An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This is an official report of an unannounced visit/investigation of a complaint received in our office on 02/10/2023 and conducted by Evaluator Loyce Phillips PUBLICCOMPLAINT CONTROL NUMBER: 58-CC-20230210151006 FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:197403593 ADMINISTRATOR:JENI BROMBEREKFACILITY TYPE: 850 ADDRESS:17730 RINALDITELEPHONE: (818) 363-8442 CITY:GRANADA HILLSSTATE: CAZIP CODE:91344 CAPACITY:96CENSUS: 67DATE: 04/26/2023 UNANNOUNCEDTIME BEGAN: 02:00 PM MET WITH:Thania Garcia, DirectorTIME COMPLETED:03:30 PM ALLEGATION(S): 1 2 3 4 5 6 7 8 9Allegation: #2: Reporting requirements staff did not report incident(s) involving child in care. INVESTIGATION FINDINGS: 1 2 3 4 5 6 7 8 9 10 11 12 13On 4/26/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA met with Director,Thania Garcia and toured the facility. LPA observed 67 napping preschool children and 6 staff. During this investigation, LPA toured the facility, interview staff, children, and parents. LPA also obtained documents, conducted file reviews and documented observations. LPA interviewed children in care. Children did not express any issues or concerns regarding the facility. During parent interviews, parents disclosed, they were satisfied with the level of care provided at the facility and did not express any concerns. During record review, LPA did not observed an injury or ouch report in child's file (C1). In addition, staff failed to notify the Department by telephone regarding incident involving a child that required medical attention. 9099-C SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This report must be available at Child Care and Group Home facilities for public review for 3 years. FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 VISIT DATE: 04/26/2023 NARRATIVE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on record review, it has been determined that staff did not report incident(s) involving child in care is deemed Substantiated. Substantiated finding mean that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes (9099D). An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 DEFICIENCY INFORMATION FOR THIS PAGE:VISIT DATE: 04/26/2023 Deficiency Type POC Due Date / Section NumberDEFICIENCIESPLAN OF CORRECTIONS(POCs) Type B 05/05/2023 Section Cited CCR 101212(a)(d)(1)(B)1 2 3 4 5 6 7101212 Reporting Requirements (a) Each licensee or applicant shall furnish to the Department reports...(d)Upon the occurrence, during the operation....(1) Events reported shall include the following: (B) Any injury to any child that requires medical treatment. This requirement was not met as evidence by:1 2 3 4 5 6 7Director will view the Child Care Reporting Requirements video and provide a document regarding what you learned from the video. Licensee will send informat

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on the information provided, LPA was unable to corroborate the above-mentioned allegations. Therefore, the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes. An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This is an official report of an unannounced visit/investigation of a complaint received in our office on 02/10/2023 and conducted by Evaluator Loyce Phillips PUBLICCOMPLAINT CONTROL NUMBER: 58-CC-20230210151006 FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:197403593 ADMINISTRATOR:JENI BROMBEREKFACILITY TYPE: 850 ADDRESS:17730 RINALDITELEPHONE: (818) 363-8442 CITY:GRANADA HILLSSTATE: CAZIP CODE:91344 CAPACITY:96CENSUS: 67DATE: 04/26/2023 UNANNOUNCEDTIME BEGAN: 02:00 PM MET WITH:Thania Garcia, DirectorTIME COMPLETED:03:30 PM ALLEGATION(S): 1 2 3 4 5 6 7 8 9Allegation: #2: Reporting requirements staff did not report incident(s) involving child in care. INVESTIGATION FINDINGS: 1 2 3 4 5 6 7 8 9 10 11 12 13On 4/26/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA met with Director,Thania Garcia and toured the facility. LPA observed 67 napping preschool children and 6 staff. During this investigation, LPA toured the facility, interview staff, children, and parents. LPA also obtained documents, conducted file reviews and documented observations. LPA interviewed children in care. Children did not express any issues or concerns regarding the facility. During parent interviews, parents disclosed, they were satisfied with the level of care provided at the facility and did not express any concerns. During record review, LPA did not observed an injury or ouch report in child's file (C1). In addition, staff failed to notify the Department by telephone regarding incident involving a child that required medical attention. 9099-C SubstantiatedEstimated Days of Completion: SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 This report must be available at Child Care and Group Home facilities for public review for 3 years. FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 VISIT DATE: 04/26/2023 NARRATIVE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32Based on record review, it has been determined that staff did not report incident(s) involving child in care is deemed Substantiated. Substantiated finding mean that the allegation is valid because the preponderance of the evidence standard has been met. Deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes (9099D). An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director. SUPERVISORS NAME: Karren Starks LICENSING EVALUATOR NAME: Loyce Phillips LICENSING EVALUATOR SIGNATURE: DATE: 04/26/2023 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/26/2023 FACILITY NAME: KINDERCARE LEARNING CENTERFACILITY NUMBER: 197403593 DEFICIENCY INFORMATION FOR THIS PAGE:VISIT DATE: 04/26/2023 Deficiency Type POC Due Date / Section NumberDEFICIENCIESPLAN OF CORRECTIONS(POCs) Type B 05/05/2023 Section Cited CCR 101212(a)(d)(1)(B)1 2 3 4 5 6 7101212 Reporting Requirements (a) Each licensee or applicant shall furnish to the Department reports...(d)Upon the occurrence, during the operation....(1) Events reported shall include the following: (B) Any injury to any child that requires medical treatment. This requirement was not met as evidence by:1 2 3 4 5 6 7Director will view the Child Care Reporting Requirements video and provide a document regarding what you learned from the video. Licensee will send informat

Type A citation from complaint investigation - immediate risk

Type B citation from complaint investigation - potential risk if not corrected

Type B citation - potential risk if not corrected

Type B citation - potential risk if not corrected

Type B citation - potential risk if not corrected

Type B citation - potential risk if not corrected

Reporting Requirements (a) Each licensee or applicant shall furnish to the Department reports...(d)Upon the occurrence, during the operation....(1) Events reported shall include the following: (B) Any injury to any child that requires medical treatment. This requirement was not met as evidence by: Based on record review, Licensee did not observed an injury or ouch report in the child's file. In addition, staff failed to notify the Department by telephone to report an incident involving a child that required medical attention.

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.

(1) Except as specified in (3) below, good physical health shall be verified by a health screening, including a test for tuberculosis, performed by or under the supervision of a physician not more than one year prior to or seven days after employment or licensure.

(2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following:

(2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following:

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.

(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training.

(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training.