ECS CASTLE PARK HEAD START - INFANT

Type A citation - immediate risk to health, safety, or personal rights

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25On 2/12/2026 at 12:00 p.m., Licensing Program Analyst (LPA) Raina Alexanian conducted an unannounced Case Management inspection for the purpose of follow-up on an Unusual Incident Report that was submitted via email to the San Diego Regional Office on 1/5/2026. LPA met with Facility Representative, Jorge Serrano and discussed the purpose of the inspection and was led on a tour of the facility Classrooms 8A and 8B. There were eleven (11) children present with four (4) staff members at the time of the inspection. The facility self reported that an incident occurred on 12/16/2025, at approximately 11:05 am, in which Child 1 (C1) left the classroom and was later returned by another staff member. LPA interviewed facility staff, reviewed the incident report, and reviewed video footage. C1 was not interviewed due to age. Based on the information obtained, it was determined that at approximately 10:57 a.m., Staff #1 (S1) and Staff #2 (S2) noticed C1 was missing from classroom 8A while staff were preparing to serve food. Staff #3 (S3) located C1 and returned the child to the classroom. Interviews and video footage indicate C1 was out of the classroom for about 1 minutes and 18 seconds. Staff were unsure whether the classroom door had been left open. During an interview, the facility representative stated that active and visual supervision is a standard procedure that staff are trained to follow. The facility representative stated they will monitor the center to ensure all safety procedures are implemented. Classroom gates and door must remain closed at all times, so the chime alerts staff when someone enters or exits. Staff are required to continuously scan and count children, and remain in their assigned zones, and consistently use transition logs to ensure every child is a accounted for during all movements. NAME OF LICENSING PROGRAM MANAGER: Tulam Vu NAME OF LICENSING PROGRAM ANALYST: Raina Alexanian LICENSING PROGRAM ANALYST SIGNATURE: DATE: 02/12/2026 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 02/12/2026 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04)Page: 1 of 4 FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form. DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies: Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care. Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care. PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency. CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspon

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25On 2/12/2026 at 12:00 p.m., Licensing Program Analyst (LPA) Raina Alexanian conducted an unannounced Case Management inspection for the purpose of follow-up on an Unusual Incident Report that was submitted via email to the San Diego Regional Office on 1/5/2026. LPA met with Facility Representative, Jorge Serrano and discussed the purpose of the inspection and was led on a tour of the facility Classrooms 8A and 8B. There were eleven (11) children present with four (4) staff members at the time of the inspection. The facility self reported that an incident occurred on 12/16/2025, at approximately 11:05 am, in which Child 1 (C1) left the classroom and was later returned by another staff member. LPA interviewed facility staff, reviewed the incident report, and reviewed video footage. C1 was not interviewed due to age. Based on the information obtained, it was determined that at approximately 10:57 a.m., Staff #1 (S1) and Staff #2 (S2) noticed C1 was missing from classroom 8A while staff were preparing to serve food. Staff #3 (S3) located C1 and returned the child to the classroom. Interviews and video footage indicate C1 was out of the classroom for about 1 minutes and 18 seconds. Staff were unsure whether the classroom door had been left open. During an interview, the facility representative stated that active and visual supervision is a standard procedure that staff are trained to follow. The facility representative stated they will monitor the center to ensure all safety procedures are implemented. Classroom gates and door must remain closed at all times, so the chime alerts staff when someone enters or exits. Staff are required to continuously scan and count children, and remain in their assigned zones, and consistently use transition logs to ensure every child is a accounted for during all movements. NAME OF LICENSING PROGRAM MANAGER: Tulam Vu NAME OF LICENSING PROGRAM ANALYST: Raina Alexanian LICENSING PROGRAM ANALYST SIGNATURE: DATE: 02/12/2026 I acknowledge receipt of this form and understand my licensing appeal rights as explained and received. FACILITY REPRESENTATIVE SIGNATURE: DATE: 02/12/2026 This report must be available at Child Care and Group Home facilities for public review for 3 years. LIC809 (FAS) - (06/04)Page: 1 of 4 FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form. DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies: Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care. Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care. PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency. CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspon